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Demo Lab Guide – vWorkspace Product Domain: Cloud Client Computing Author: Dan Coleman Version: 1.01

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Page 1: Demo Lab Guide vWorkspace - Amazon S3 · 11 Dell Demo Center – | Dell Inc., 2016 5 Welcome to Wyse vWorkstation As you can see the Demo environment is already populated with some

Demo Lab Guide – vWorkspace

Product Domain: Cloud Client Computing

Author: Dan Coleman

Version: 1.01

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Table of Contents 1 Product Overview ........................................................................................................................................... 4

1.1 Lab Preparation Considerations and Caveats ................................................................................. 4

2 Introduction ...................................................................................................................................................... 5

2.1 Lab Topology and Essential Information .......................................................................................... 5

2.1.1 Lab Addressing and Login Details ...................................................................................................... 5

3 vWorkspace ...................................................................................................................................................... 7

3.1 Launch Management Console .......................................................................................................... 8

4 Quick Start Wizard ........................................................................................................................................ 10

5 Welcome to Wyse vWorkstation ................................................................................................................. 11

5.1.1 Connection Brokers ........................................................................................................................... 11

6 Remote Desktop Session Host .................................................................................................................... 13

7 Windows 7 Cloud Pool ................................................................................................................................. 15

8 Hyper-V Integration ...................................................................................................................................... 16

9 Targets ............................................................................................................................................................. 18

10 User Environment Management ................................................................................................................. 19

10.1 User Profile Management .................................................................................................................. 19

11 App-V Integration ......................................................................................................................................... 20

12 Web Portal ...................................................................................................................................................... 21

13 Foglight........................................................................................................................................................... 23

14 Farm ................................................................................................................................................................ 24

15 Locations ........................................................................................................................................................ 25

16 Targets ............................................................................................................................................................ 26

17 Resources .......................................................................................................................................................27

18 Packages Applications ................................................................................................................................. 28

19 Performance Optimization ......................................................................................................................... 29

20 Virtual IP ......................................................................................................................................................... 30

21 File & Registry Redirection ........................................................................................................................... 31

22 Load Balancing.............................................................................................................................................. 32

23 Websites ......................................................................................................................................................... 33

24 Foglight for Virtual Desktops ...................................................................................................................... 34

25 vWorkspace Web Access ............................................................................................................................ 35

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26 Applications ................................................................................................................................................... 36

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1 Product Overview

vWorkspace supports a range of cloud-hosted and client-hosted application and desktop virtualization

technologies. These enable the optimal delivery mechanism to be used depending on required

applications, user location, client device and use case. These technologies can be cloud-hosted (RDSH,

Windows or Linux VDI) on your private cloud (in your on-premise datacenter) or on a public cloud like

Microsoft Azure. They can also be client-hosted (WSM) to take advantage of the processing power of

the end point and minimize disruption in case of WAN failure.

1.1 Lab Preparation Considerations and Caveats

It is in your best interests to ensure the demo environment you will be demonstrating is clean & tidy

before you begin. For this reason we would recommend, where possible, you log in to your demo at

least 15 minutes prior to delivery and check the following;

1. Familiarize yourself with the environment during this time and check any specific features

you are expecting to demo.

2. Most importantly, be crystal clear with yourself on what it is you plan to show. A full demo

of every feature described below (with questions) can take several hours. If you only have a

short time slot be sure to focus on the key points that address the customer’s pain points

and will drive value home to them.

3. Ensure that you have scheduled the demo for sufficient time so as not to have the demo

end before you are finished with the customer.

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2 Introduction

2.1 Lab Topology and Essential Information

The diagram provides detail on the setup of the demonstration environment. The environment

provided is self-contained and has a number of virtual machines images provided for use.

2.1.1 Lab Addressing and Login Details

Please pay attention to the ip addressing and login details provided. These are essential for the su

ccessful completion of the lab. The information will be required during various phases on of the lab.

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The following tables provides ip addressing and login credentials for all elements needed to complete

the lab:

vWorkspace Web Access: http://172.20.0.7/vWorkspace

Username Password

demouser password

root Root

root password

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3 vWorkspace

Welcome to the Demo Center vWorkspace Demo. This is the landing page you should see when you

first connect to your demo instance. All the details of how to login and launch are contained on the

Welcome Home page.

Show the functionality of the Quest vWorkspace interface. The environment consists of the following:

Windows 2012 AD populated with Users/Groups

Windows 2012 HyperV server

RDSH, Broker, Template and Desktop pre-installed.

This Demo allows a user to interact with the vWorkspace interface as an Admin. There is a Domain, a

Windows 2012 server with HyperV, a Broker and a RDSH server installed, with a default template installed

and running.

You can connect to the hosted desktop from within the Demo only at the moment.

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3.1 Launch Management Console Using the shortcut on the desktop, and the current Windows user, you can connect to the

vWorkspace Management console

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4 Quick Start Wizard

Once logged in you are presented with the default Quest vWorkspace Quick Start Wizard.

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5 Welcome to Wyse vWorkstation

As you can see the Demo environment is already populated with some basic content.

You have full admin rights to demo the product, and you can build up or destroy any

content inside the demo, it will be fully reset once your demo booking is complete.

5.1.1 Connection Brokers

Under the ‘Locations’ node you have the ability to create physical or logical locations, in the Demo we

have created once called ‘Dell Demo Center’ to represent the infrastructure there. Within ‘Dell Demo

Center’ you will see folders for the different infrastructure components. The ‘Connection Brokers’

node shows you we have one broker in the Farm, called QVWBROKER. To offer High Availability a

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minimum of two brokers is always recommend, typically you would have a connection broker for

every 5,000 users.

With the vWorkspace Support Portal there is an article that covers the scalability of vWorkspace.

https://support.quest.com/SolutionDetail.aspx?id=SOL64491&pr=vWorkspace

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6 Remote Desktop Session Host

The ‘Session Hosts’ node provides you with a location to manage RD Session Hosts as well as import

templates for Session Hosts to make provisioning of new RDS hosts quick and simple.

The ‘Management’ node is where you will find the existing Windows 2008 RD Session Host server. Within

the ‘Provisioning’ node you will see the template that can be used for provisioning new servers.

Demo: Here we will demonstrate some of the basic admin functionality of a session host:

1) Under Locations, click Dell Demo Center > Session Hosts > Management > VIRTUAL RDSH DEMO.

2) Double click on one of the servers, the server should become un-greyed out.

3) Click on Summary to see Session Host settings.

4) Click on Sessions to see current session information.

5) Click on Processes to see processes running on that host.

6) Click on Applications to see the applications published from this host, or published to the host

desktop using Microsoft App-V.

7) Click on Users, right click a username so see the available user actions. Do not initiate any of them

unless you know the user account you are affecting.

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7 Windows 7 Cloud Pool Under the ‘Desktops’ node you will find folders for different types of Virtual Desktop, they can be

described as follows:

VIRTUAL DESKTOP DEMO - Non-persistent Windows 7 desktops

Demo: Here we will demonstrate some basic VDI desktop admin as well as provisioning a new

desktop:

1) Under Locations, click Dell Demo Center > Desktops > VIRTUAL DESKTOP DEMO.

2) Right click one of the Virtual Machines. You will see actions such as power management, restart

OS, logoff User, Remote Assistance, Reconfigure VM and much more.

3) Highlight one of the Virtual Machines, right click and select Delete, ensure the first field is ticked.

4) Over the next 3 minutes you will see a Virtual Machine auto create, power on and run through the

instant prep (Sysprep) routine. This is done as this pool of desktops has rules associated with it that

maintain a pool of desktops automatically. 2 -3 minutes is a very quick process for creating a virtual

desktop, this is one of the benefits of Dell vWorkspace HyperCache.

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8 Hyper-V Integration The ‘Virtualization Hosts’ node is where you configure the integration to the hypervisors being used to

deliver the RD Session Hosts or Virtual Desktops. You’ll see that you have the ability to integrate with

Microsoft, VMware and Parallels, offering you flexibility and preventing vendor lock in. Within the DSC

we are leveraging Hyper-V. Clicking on the ‘Hyper-V’ node will expand to show you the hosts that are

integrated with vWorkspace:

Highlighting one of the Hyper-V hosts provides you with the properties of that host, detailing such

tems as the storage volumes, load data and templates being used. In this configuration method we are

not SCVMM to manage the Virtual Desktops but instead communicating directly with the Hyper-V

host. We need to do this to take advantage of our HyperCache and HyperDeploy technologies.

If you highlight one of the templates, under the ‘Parent VHDs’ tab, that resides on the Hyper-V host

and select ‘HyperCache Report’ you will see a report similar to the one below.This provides details of

the Parent VHD as well as showing you how effective HyperCache is performing. The sample

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screenshot below shows me that 59.9% of the VDI image is being serverd out of HyperCache and not

off the local disk, this equates to a large reduction in Read IO on the disk of this host. Disk IO can be a

bottle neck with VDI deployments, HyperCache was developed to reduce Read IO and make VDI a

more viable option by providing the ability to utilise local disk.

Demo: Here we will look at the HyperCache report for one of the Hyper-V hosts:

1) Under Locations, click DELL DEMO CENTER > Virtualization Hosts > Hyper-V.

2) Highlight VW2012HV1.DEMO.LOCAL, click on Parent VHDs and highlight a template that is not

showing ‘0’ in the VM Count field.

3) Click HyperCache Report or right click and select HyperCache Report. This will show you the

efficenecy of the Virtual Machine Template. The higher the HyperCache Effectiveness field

then the higher the number of Read IO is being served out of HyperCache (RAM) and not off the

disk.

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9 Targets Targeting is the method for assigning resources to a user, for example, assigning a virtual desktop. Aside from assignment using AD Name, AD Group, Device Name, Device Subnet and OU you also have the ability to create your own rules. For example, provide access to ‘Application X’ is the user belongs to ‘AD Group Y’ and is connecting from ‘Subnet x.x.x.x’. This provides great flexibility and security when users are accessing the environment both locally or remotely.

Demo: Here we will add your test user to the vWorkspace database:

1) The AD User Accounts are detailed in the AppPortal Connector section, select an AD user to use throughout this test\demo.

2) Under the Targets node select Users and click on the green plus sign to add a user.

3) Under the domain field select ‘DEMO’, the box below will then be populated with AD users.

4) Select the demouser user you logged on as and click OK.

5) Your user now has access to the Farm and any resources you assign to them.

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10 User Environment Management vWorkspace provide central management for user resources such as application restrictions on TS\RDSH, connection policies, colour schemes, wallpaper, logon scripts and much more. The targeting methodology mentioned above can be applied to all these resources, meaning you could control the situation in which application restrictions or logon script where applied.

Demo: Here we will look a simple UEM assignment:

1) Here you can test assigning a couple of resources to your user.

2) Ensure that you don’t have a VDI session running.

3) You can either assign a specific wallpaper or drive mapping.

4) Select the resource you would like to assign, and click the ‘+’ simply in the right hand of the

screen, you will then be prompted for a user to assign it to, select your VDIUser account from

the list and select OK.

5) Launch a Windows 7 virtual desktop and check the wallpaper and\or drive mapping.

10.1 User Profile Management vWorkspace offers an alternative to roaming profiles. Using vWorkspace User Profiles accelerates logon times and eliminates profile corruption that is often associated with roaming profiles. User Profiles combines the persistence of a conventional roaming profile with the speed and robustness of a mandatory profile. Administrators also have the ability to provide profile silos, meaning sections of the profile are only applied when a criteria is met, for example, logon to a specific Operating System.

Demo: Nothing planned here.

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11 App-V Integration App-V integration allows you to import and assign applications to users from a Microsoft App-V server. Microsoft App-V provides the capability for applications to be available to computers without the need to install them directly in those computers. Tasks such as managing multiple versions of an application are simplified.

Demo: Currently no App-V Demo.

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12 Web Portal vWorkspace offers the ability to create a web portal utilizing liS. VWorkspace Web Access is an ASP

.NET application that installs a virtual directory within a lIS default web site. A single Web

Access server can host multiple sites, meaning you can create and customize different

portals for different users.

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Demo: Here we will look at the Web Portal:

1) Open a web browser on your end point that has network access to the DSC

2) Navigate to http://QVWBROKER/demo and logon using the credentials listed in the ‘AppPortal Connector’ section later in this guide

3) Once logged on, if you have installed the AppPortal Connector you will be able to launch Applications or Desktops

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13 Foglight Foglight for Virtual Desktops (F4VD) brings powerful diagnostics, rich visualization and reporting to

vWorkspace. F4VD monitors VDI and TS\RDSH implementations providing IT with the real-time and

historical data needed to keep these deployments running at peak performance. F4VD goes beyond

alerting you of problems, it also provides diagnostics and analytics so you can identify and resolve VDI

and TS\RDSH issues before they impact users.

Demo: Here we will look at Foglight:

1) Click on the ‘Foglight for Virtual Desktops’ node and you will be logged onto the Foglight server

automatically.

2) Explore Foglight yourself to see what resources are being used by hosts and users.

3) Click on ‘View the health of my virtual desktop environment’ to start.

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14 Farm This top node represents the entire vWorkspace infrastructure. From this node you can:

• Assign a name to the farm.

• Enable database caching.

• Configure other settings such as Reset all pop-up messages and Clear recent items list.

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15 Locations This node is used to organize groups of users based on geographical locations within a vWorkspace

infrastructure.

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16 Targets This node is used to set the criteria for which vWorkspace Resource is applied and when it is applied to

a remote session. Once targets are defined in the vWorkspace database, they can be used in Access

Control Lists associated with various vWorkspace Resource objects.

Targets are identified by:

• User name

• Group membership

• IP address

• Device name

• Active Directory Organizational Units

• Advanced (Boolean)

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17 Resources This node contains the list of items that can be assigned to clients using Client Assignment.

A toolbar option, Toggle Client Assignment List Display, allows the client assignment to be displayed at

the bottom of the window, the right-side of the window, or not at all.

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18 Packages Applications This node is used to identify Microsoft Application Virtualization (App-V) servers and their hosted

application packages, as well as MSI packages.

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19 Performance Optimization This node is used to configure CPU Utilization and Virtual Memory Optimization policies, and to view

the results of these policies.

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20 Virtual IP This node is used to provide special configuration options for applications running in a multi-

user environment that require unique IP addresses for identification.

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21 File & Registry Redirection This node provides mechanisms that allow applications to work properly in a multi-user

environment.

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22 Load Balancing This node is used to configure load balancing when published applications are hosted on multiple RD

Session Hosts. A load balance can be assigned to either the published application or the RD Session

Hosts.

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23 Websites This node is used to define and manage Web Access web sites. The configuration for Web Access web

sites is stored in the vWorkspace Management Console.

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24 Foglight for Virtual Desktops This node is used to link to Foglight for Virtual Desktops. After entering the URL and credentials, the

Foglight for Virtual Desktops console is opened in the v\Norkspace console.

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25 vWorkspace Web Access

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26 Applications