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book.book Monday, May 19, 2008 2:55 PM

Dell™ OpenManage™ With

VMware® ESX®

Installation Guide

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m


Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

____________________

Information in this document is subject to change without notice.© 2008 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, and OpenManage are trademarks of Dell Inc.; VMware, VMotion, and ESX software are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions; EMC is a registered trademark of EMC Corporation; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Portions of this document Copyrighted VMware, Inc. 2008.

May 2008 Rev. A00


Contents

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing VMware ESX . . . . . . . . . . . . . . . . . . 5

Additional Documentation. . . . . . . . . . . . . . . . . 5

OpenManage Documentation . . . . . . . . . . . . 6

Dell Wiki . . . . . . . . . . . . . . . . . . . . . . . 6

2 Supported Dell OpenManage Systems

Management Components . . . . . . . . . . . . 7

OpenManage Systems Management Components

and Features . . . . . . . . . . . . . . . . . . . . . . . . 7

Server Administrator . . . . . . . . . . . . . . . . . 7

Dell Remote Access Controller . . . . . . . . . . . . 8

Dell IT Assistant (ITA) . . . . . . . . . . . . . . . . . 8

Dell Systems Build and Update Utility . . . . . . . . 8

Intelligent Platform Management Interface

(IPMI) Baseboard Management Controller . . . . . 9

Server Update Utility . . . . . . . . . . . . . . . . . 9

Dell Update Packages (DUPs) . . . . . . . . . . . . 9

Deployment Toolkit . . . . . . . . . . . . . . . . . 10

PowerEdge Service and Diagnostics Utilities . . . 10

Dell-Supported OpenManage Software Versions

on the VMware ESX Software . . . . . . . . . . . . . . 10

Obtaining Dell OpenManage Software . . . . . . . . . 13

Subscribing to Dell OpenManage Updates . . . . . . . 13

Contents 3


3 Installing Dell OpenManage . . . . . . . . . 15

Installing OpenManage 5.x on VMware ESX 3.x . . . . 16

Installing Dell OpenManage 5.x on VMware

ESX 2.5.4 and VMware ESX 2.5.5 . . . . . . . . . . . . . 17

Installing Dell OpenManage 4.5 on VMware

ESX 2.5.x . . . . . . . . . . . . . . . . . . . . . . . . . 19

Upgrading From a Previous Version of

OpenManage . . . . . . . . . . . . . . . . . . . . . . . 21

Upgrading to OpenManage 4.5 on

VMware ESX 2.5.x. . . . . . . . . . . . . . . . . . 21

Upgrading to OpenManage 5.x on

VMware ESX 2.5.4 and VMware ESX 2.5.5 . . . . . 22

Upgrading to OpenManage 5.x on

VMware ESX 3.x . . . . . . . . . . . . . . . . . . 22

Using Dell OpenManage in a VMware ESX

Software Environment . . . . . . . . . . . . . . . . . . 23

Using IT Assistant in a VMware ESX Software

Environment . . . . . . . . . . . . . . . . . . . . . . . 24

VM SNMP Alert Management using Dell

IT Assistant . . . . . . . . . . . . . . . . . . . . . . . . 25

Change Management in the VMware

ESX Software . . . . . . . . . . . . . . . . . . . . . . . 26

Uninstalling OpenManage from the

VMware ESX Software. . . . . . . . . . . . . . . . . . 27

4 Known Issues and Resolutions . . . . . . . 29

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4 Contents


OverviewThis document provides installation steps, usage guidelines and support information for running the Dell™ OpenManage™ Systems Management suite on VMware® ESX® software for Dell PowerEdge™ systems.

NOTE: For information on systems management architecture for VMware ESX 3i

software on Dell PowerEdge systems and for detailed steps to install and configure

the system and tools to manage the system, see the VMware ESX 3i Server on Dell PowerEdge Servers Systems Management Guide on the Dell Support website

at support.dell.com.

Installing VMware ESX You can install the VMware ESX software on a PowerEdge system using the Dell Systems Build and Update Utility. The Dell Systems Build and Update Utility media is available as a bootable media that ships with Dell PowerEdge systems. Unlike other operating systems installation, no additional drivers are required to be installed during the VMware ESX software installation. The VMware ESX installation media has all the latest required drivers.

NOTICE: During the VMware ESX software installation if you select the automatic

partitioning scheme, it deletes all existing partitions including the Dell Utility

partition. You need to perform manual partitioning to preserve the Utility partition.

To install the VMware ESX software using the Dell Systems Build and Update Utility media, perform the following steps:

1 Boot the system using the latest supported Dell Systems Build and Update Utility media.

2 Configure the required RAID level.

Additional DocumentationThe following documents are available in the Support Documents and Resource Archive sections of the Dell VMware Alliance website at www.dell.com/vmware and the Dell Support website at support.dell.com.

• VMware Infrastructure 3.x Software for Dell—Release Notes

• VMware Software Compatibility Matrix for Dell Systems and Storage

Installing Dell OpenManage 5


OpenManage Documentation

• For installing earlier versions of OpenManage, see Resource Archive located on the Dell VMware Alliance Page at www.dell.com/vmware.

• For more information on supported systems and storage, see the VMware Software Compatibility Matrix for Dell Systems and Storage located on the Dell Support site at support.dell.com.

• To know more about Dell OpenManage Systems Management software, see the OpenManage Systems Management website at www.dell.com/openmanage.

Dell Wiki

Dell Technology Center maintains a wiki, which provides a collaborative environment where customers and Dell staff share knowledge, experiences, and information about Dell technology in customer environments. The wiki is designed to help you get started with some of the features. To access the wiki, visit http://www.delltechcenter.com.

6 Installing Dell OpenManage


Supported Dell OpenManage Systems Management ComponentsThis section dicusses the supported features of Dell™ OpenManage™ Systems Management suite on VMware® ESX® Server running on Dell PowerEdge™ systems.

The following topics are discussed:

• "OpenManage Systems Management Components and Features" on page 7

• "Dell-Supported OpenManage Software Versions on the VMware ESX Software" on page 10

• "Obtaining Dell OpenManage Software" on page 13

• "Subscribing to Dell OpenManage Updates" on page 13

OpenManage Systems Management Components and FeaturesDell OpenManage is a suite of system management applications for managing Dell PowerEdge systems. This section lists the available features of Dell OpenManage and lists all supported functions of OpenManage running on VMware® ESX software.

Server Administrator

Server Administrator provides single server management with a secure command-line or web-based graphical management user interface.

There are several sub-components in Server Administrator:

• Instrumentation Services—Provides hardware instrumentation and configuration information. Instrumentation Services are supported in VMware ESX.

• Storage Management—Provides monitoring and instrumentation of the local storage system. OpenManage Storage Management is supported in VMware ESX. Creating and deleting virtual Redundant Arrays of



Inexpensive Disks (RAID) through OpenManage Storage Management is not supported in VMware ESX. You can use the Dell Systems Build and Update Utility to create and delete virtual RAID. For more information on the Dell Systems Build and Update Utility, see "Dell Systems Build and Update Utility" on page 8.

• Remote Access Service—Provides a complete and remote system management solution for systems equipped with a Dell Remote Access Card (DRAC) solution. Remote Access Service is supported in VMware ESX.

• PowerEdge Diagnostics—Provides a suite of diagnostic programs that run locally on a system or remotely on a system connected to the network. PowerEdge Diagnostics are not supported in VMware ESX. Diagnostics may be performed offline by downloading utilities from the Dell website at www.dell.com.

Dell Remote Access Controller

DRAC is designed to allow anywhere, anytime Lights Out monitoring, troubleshooting, and system repairs/upgrades independent of the operating system status. Integrated Dell Remote Access Controller (iDRAC) provides remote management for Dell PowerEdge M600 and M605 blade servers. DRAC and iDRAC are supported in VMware ESX.

Dell IT Assistant (ITA)

ITA provides an integrated view of Dell's comprehensive suite of system monitoring and reporting tools. It includes one-to-many management for Dell systems. Hardware monitoring of Dell systems is supported in VMware ESX software. ITA does not perform operations on the virtual machines running on the systems. ITA can be configured to monitor hardware Simple Network Management Protocol (SNMP) traps as well as virtual machine SNMP traps from the VMware ESX software.

Dell Systems Build and Update Utility

Dell Systems Build and Update Utility provides functionalities to update and deploy Dell systems. It replaces the functionality offered by Dell OpenManage Server Assistant. It also contains basic functionality provided by Dell OpenManage Server Update Utility and Dell OpenManage



Deployment Toolkit. Dell Systems Build and Update Utility can be used to update the system firmware, configure system components such as DRAC, and configure RAID groups through a graphical interactive wizard.

Intelligent Platform Management Interface (IPMI) Baseboard Management Controller

IPMI Baseboard Management Controller (BMC) provides a standard interface for monitoring and managing Dell PowerEdge systems. BMC is supported in VMware ESX. OpenSource IPMI Tool can be used to configure BMC settings in a non-instrumented environment and to manage VMware ESX using IPMI.

Server Update Utility

Server Update Utility helps simplify single server updates with the latest system software features including inventories, reports, recommendations, and checks for prerequisite conditions. Server Update Utility is not supported in VMware ESX.

DOS utilities and Dell Update Packages can be used to perform BIOS and firmware upgrades.

Dell Update Packages (DUPs)

As the central component of the OpenManage management family, Dell Update Packages help you to update system software on your PowerEdge systems in a scalable, non-intrusive way. Dell Update Packages include:

• Self-extracting files that allow you to update system software including BIOS, firmware and drivers

• Pre-installation checks for prerequisites, such as system model, operating system version and dependent software, to help you avoid sequencing errors

• Intuitive dialogs to help simplify installation

• Scriptable and silent capabilities that can enable unattended installation

Dell Update Packages is supported with VMware ESX 3.0.2 Update1 and ESX 3.5. ITA can be used to install the BIOS and firmware updates to PowerEdge systems running VMware ESX 3.0.2 Update1 or VMware ESX 3.5.

NOTE: DUPs is supported only on VMware ESX 3.0.2 Update1 and VMware ESX 3.5.



Deployment Toolkit

Deployment Toolkit helps to provide quick and easy configuration of multiple systems from bare metal all the way through operating system deployment. It also provides a framework for updating the BIOS. Deployment Toolkit works independent of the system operating system and hence is independent of VMware ESX.

PowerEdge Service and Diagnostics Utilities

PowerEdge Service and Diagnostics Utilities provide operating system-level diagnostics and software components to detect and resolve hardware issues. Service and diagnostics utilities are not supported in VMware ESX. Perform offline diagnostics by downloading utilities from the Dell website at www.dell.com.

Dell-Supported OpenManage Software Versions on the VMware ESX SoftwareTable 2-1 and Table 2-2 lists the versions of OpenManage software that can be installed on Dell PowerEdge™ systems running VMware ESX Sever.



Table 2-1. ESX Software-OpenManage Support Matrix I

PE

18

50

PE

18

55

PE

19

50

PE

19

50

-III

PE

19

55

PE

28

50

PE

29

00

PE

29

00

-III

PE

29

50

ESX

3.5(see

Notice

below)

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

ESX 3.0.2

Update 1

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

ESX 3.0.2 5.2 5.2 5.2 X 5.2 5.2 5.2 X 5.2

ESX 3.0.1 5.2

5.1

5.2

5.1

5.2

5.1

X 5.2

5.1

5.2

5.1

5.2

5.1

X 5.2

5.1

ESX 3.0.0 5.0

5.1

5.0

5.1

5.0

5.1

X 5.0

5.1

5.0

5.1

X X 5.0

5.1

ESX 2.5.5 4.5 4.5 5.2 X 5.2 4.5 X X 5.2

NOTICE: On PowerEdge systems running the VMware ESX 3.5 software, you must

install patch

ESX350-200802412-BG before installing OpenManage. This patch addresses

an issue related to event reporting in Dell OpenManage Systems Management

Suite. You can download the patch from

http://www.vmware.com/download/vi/vi3_patches_35.html. For more

information see the VMware knowledge base article located at

http://kb.vmware.com/kb/1003459.



Table 2-2. VMware ESX Software-OpenManage Support Matrix II

PE

29

50

III

PE

29

70

PE

66

50

PE

68

50

(P

ER

C 4

e/D

i)

PE

68

50

(P

ER

C 5

/i)

PE

69

50

PE

R9

00

PE

M6

00

PE

M6

05

PE

R8

05

PE

R8

09

ESX 3.5

(see

Notice

below)

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3.1

5.4

5.3.1

5.4

5.4.1 5.4.1

ESX 3.0.2

Update 1

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3

5.4

5.3.1

5.4

5.3.1

5.4

X X

ESX 3.0.2 X 5.2 5.2 5.2 5.2 5.2 X X X X X

ESX 3.0.1 X X 5.2

5.1

5.2

5.1

5.2

5.1

5.2

5.1.1

X X X X X

ESX 3.0.0 X X 5.0

5.1

5.0

5.1

5.0

5.1

X X X X X X

ESX 2.5.5 X X 4.5 4.5 5.2 5.2 X X X X X

NOTICE: On PowerEdge systems running the VMware ESX 3.5 software, you must install

patch

ESX350-200802412-BG before installing OpenManage. This patch addresses

an issue related to event reporting in Dell OpenManage Systems Management

Suite. You can download the patch from

www.vmware.com/download/vi/vi3_patches_35.html. For more information

see the VMware knowledge base article located at

http://kb.vmware.com/kb/1003459.



Obtaining Dell OpenManage Software You can acquire a copy of Dell OpenManage software from one of the following sources:

• Dell OpenManage Software Kits That Ship with Dell Systems—Dell systems ship with Dell OpenManage systems management software kits. The software kit contains all the software components described in "OpenManage Systems Management Components and Features" on page 7 including OpenManage Server Administrator. Refer to "Installing Dell OpenManage" on page 15 for instructions on installing Dell OpenManage on VMware ESX software.

• Dell OpenManage Package Downloaded From the Dell website—Dell OpenManage Systems Management software kits can be downloaded from the Dell Support website at support.dell.com.

To download Dell OpenManage, follow the steps below:

1 Go to www.support.dell.com.

2 Select Drivers and Downloads.

3 Select the appropriate system model (for example: PowerEdge 2950) or enter the Service Tag of the system.

4 For Operating System, select Red Hat Enterprise Linux 4.

5 For Category, select Systems Management.

6 Click on Dell OpenManage Server Administrator Managed Node to download a tar package for Server Administrator.

7 Select Dell CD ISO—Installation and Server Management to download an ISO image of the entire media.

8 If the version of Dell OpenManage you require is not the latest release, click on Other Versions to find previous releases.

Subscribing to Dell OpenManage Updates To stay updated with the latest Dell OpenManage software releases, enroll in the Dell OpenManage Subscription Service. To enroll, see the OpenManage Systems Management website at www.dell.com/openmanage.



Installing Dell OpenManageThis section provides steps to install the latest supported versions of Dell™ OpenManage™ software on Dell PowerEdge™ systems running VMware® ESX® Server software. It also includes information for using Dell-supported features of OpenManage in the VMware ESX environment.

The following topics are discussed:

• "Installing OpenManage 5.x on VMware ESX 3.x" on page 16

• "Installing Dell OpenManage 5.x on VMware ESX 2.5.4 and VMware ESX 2.5.5" on page 17

• "Installing Dell OpenManage 4.5 on VMware ESX 2.5.x" on page 19

• "Upgrading From a Previous Version of OpenManage" on page 21

• "Using Dell OpenManage in a VMware ESX Software Environment" on page 23

• "Using IT Assistant in a VMware ESX Software Environment" on page 24

• "VM SNMP Alert Management using Dell IT Assistant" on page 25

• "Change Management in the VMware ESX Software" on page 26

• "Uninstalling OpenManage from the VMware ESX Software" on page 27



Installing OpenManage 5.x on VMware ESX 3.x

NOTICE: On a system running the VMware ESX 3.5 software, you must install patch

ESX350-200802412-BG before installing OpenManage. This patch addresses an

issue related to event reporting in Dell OpenManage Systems Management Suite.

You can download the patch from the VMware website at

www.vmware.com/download/vi/vi3_patches_35.html. For more information see the

VMware Knowledge Base website at http://kb.vmware.com/kb/1003459. The patch is not required if you have VMware ESX 3.5 Update 1 or a later version installed.

Follow the steps below to install OpenManage 5.x on VMware ESX 3.x.

1 Log on as an administrator (root) to the Service Console.

2 Ensure that there is a minimum of 512 MB of free disk space in the /root partition of the VMware ESX software Service Console. You can verify the free disk space by running the df –lh command in the Service Console.

3 Use one of the following to install OpenManage Server Administrator:

– If you are using an OpenManage media, mount the media and change the working directory by running the following command: $ mount /dev/cdrom /mnt/cdrom $ cd/mnt/cdrom/srvadmin/linux/supportscripts

– If you are using a tar file from the Dell Support website at support.dell.com, download the file to a temporary directory and extract the file by running the following command: $ tar -zxvf OM_5.4.0_ManNode_A01.tar.gz$ cd linux/supportscriptswhere OM_5.4.0_ManNode_A01.tar.gz is the file downloaded from the Dell Support website.

4 Install OpenManage by executing the installation script and follow the onscreen instructions.

– If you are installing OpenManage on a Dell PowerEdge 1855, PowerEdge 1955, or on a system that does not have a DRAC, run the following command: $ ./srvadmin-install.sh –b –w -s



– If you are installing Dell OpenManage on a PowerEdge M600, M605, or a system with DRAC, run the following command: $ ./srvadmin-install.sh –b –w –r -s

NOTE: The options used in the OpenManage installation script expand as:

b: Base install of OpenManage Server Administrator

w: Web interface for OpenManage Server Administrator

r: Dell Remote Access Controller (DRAC) services

s: OpenManage Storage Management (OMSM)

5 To start the OpenManage services without restarting the system, run the following command: $ srvadmin-services.sh start

6 If you are using an OpenManage media, unmount and eject the media by running the following command: $ eject

To access the VMware ESX software using an OpenManage Web Administrative console, open the ports used by OpenManage by running the following commands: $ esxcfg-firewall -o 1311,tcp,in,OpenManage

Installing Dell OpenManage 5.x on VMware ESX 2.5.4 and VMware ESX 2.5.5The following steps enable you to install OpenManage 5.x on VMware ESX 2.5.4 and VMware ESX 2.5.5:


2 Make sure there is a minimum of 512 MB of free disk space in the /root partition of the ESX software Service Console. This can be verified by running the df –lh command in the Service Console.

3 Prepare the Service Console for OpenManage installation by running the following command:$ omasetup.sh install Insert the ESX software installation media when prompted.



4 After the script completes, use the following to install OpenManage Server Administrator:

– If you are using an OpenManage media, mount the media and change the working directory by running the following commands: $ mount /dev/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts

– If you are using a tar file from the Dell Support website at support.dell.com, download the file to a temporary directory. Extract the file by running the following command:$ tar -zxvf OM_5.4.0_ManNode_A01.tar.gz$ cd linux/supportscriptswhere OM_5.4.0_ManNode_A01.tar.gz is the file downloaded from the Dell Support website.

5 Install OpenManage by executing the installation script and following the onscreen instructions.

– If you are installing Dell OpenManage on a PowerEdge 1855 system, PowerEdge 1955 system, or on a system that does not have a DRAC, run the following command: $ ./srvadmin-install.sh –b –w –s

– For all other configurations, run the following command: $ ./srvadmin-install.sh –b –w –r –s

NOTE: The options used in the Dell OpenManage installation script expand

as:





6 Start the OpenManage services by running the following command: $ srvadmin-services.sh start

NOTE: On a PowerEdge system running VMware ESX software 2.5.5 with

OpenManage 5.2 installed, the OpenManage Shared Service does not start on

restarting the OpenManage Services. This does not affect any supported

functionality and can be ignored.



7 If you have installed the IT Assistant management application on your network, configure the SNMP daemon to send SNMP trap messages to the management console. Edit /etc/snmp/snmpd.conf and add the following line to the end of the file: rocommunity <community_name> trapcommunity <community_name> trapsink <ITA_IP_Address> <community_name>

NOTE: VMware ESX software does not support OpenManage diagnostics. The

installation steps mentioned here does not include diagnostics installation.

Installing Dell OpenManage 4.5 on VMware ESX 2.5.xThe following steps enable you to install Dell OpenManage 4.5 on VMware ESX 2.5.x:

NOTICE: Before installing Dell OpenManage, it is recommended that you increase

the size of the Service Console memory by 128 MB. This is in addition to the amount

of memory already allocated to the Service Console for the number of expected

virtual machines.


2 Prepare the Service Console for OpenManage installation by running the following command:$ omasetup.sh install Insert the ESX software installation media when prompted.

3 After the script completes, use one of the following to install OpenManage Server Administrator:

– If you are using an OpenManage media, mount the media and change the working directory by running the following commands: $ mount /dev/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts

– If you are using a tar file from the Dell Support website at support.dell.com, download the file to a temporary directory. Extract the file by running the following command:$ tar -zxvf OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz$ cd linux/supportscripts



where OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz is the file downloaded from the Dell Support website.

4 Install OpenManage by running the installation script and follow the onscreen instructions.

– If you are installing Dell OpenManage on a PowerEdge 1855 system, or on a system that does not have a Dell Remote Access Card (DRAC), run the following command: $ ./srvadmin-install.sh –b –w -s

– For all other configurations, run the following command: $ ./srvadmin-install.sh –b –w –r -s

NOTE: The options used in the Dell OpenManage installation script expands

as:





5 Start the OpenManage services by running the following command: $ srvadmin-services.sh start

NOTE: If you have installed the IT Assistant management application on your

network, configure the SNMP daemon to send SNMP trap messages to the

management console. Edit /etc/snmp/snmpd.conf and add the following line to the

end of the file:

rocommunity <community_name> trapcommunity <community_name> trapsink <ITA_IP_Address> <community_name>

NOTE: If you are installing Dell OpenManage on a PowerEdge 1855 system,

execute the following commands after completing OpenManage installation:

$ chkconfig mptctlnode on $ service mptctlnode start

6 Unmount and eject the media with the following command: $ eject

NOTE: VMware ESX software does not support OpenManage diagnostics. The

installation steps described here does not include diagnostics installation.



Upgrading From a Previous Version of OpenManage If both VMware ESX software and OpenManage need to be updated, upgrade the VMware ESX software before upgrading OpenManage. It is recommended that you upgrade OpenManage to the latest version supported on your VMware ESX software installation.

Upgrading to OpenManage 4.5 on VMware ESX 2.5.x

If your system is running Dell OpenManage software older than version 4.3, uninstall the current version before attempting to install the new version. For Dell OpenManage software versions 4.3 and later, upgrade the system by following the steps below:

1 Log on as an administrator to the Service Console.

2 Ensure that there is a minimum of 512 MB of free disk space in the /root partition of the ESX Service Console. You can verify the size of the memory by running the df –lh command in the Service Console.

3 Use one of the following to upgrade OpenManage Server Administrator.

– If you are using an OpenManage media, mount the media and change the working directory by running the following command: $ mount /dev/cdrom /mnt/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts

– If you are using a tar file from the Dell Support website at support.dell.com, download the file to a temporary directory and extract the files by running the following command: $ tar -zxvf OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz $ cd linux/supportscriptswhere OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz is the file downloaded from the Dell Support website.

4 Run the following installation script:$ ./srvadmin-install.shFollow the on screen prompts.The script detects previous version of Server Administrator and upgrades the components to the latest version.



Upgrading to OpenManage 5.x on VMware ESX 2.5.4 and VMware ESX 2.5.5

Upgrading to OpenManage 5.x on VMware ESX 2.5.4 and 2.5.5 is not supported. Uninstall the older version of OpenManage and subsequently install OpenManage 5.x by performing the following steps:

1 Log on to the ESX Service Console with root privileges.

2 Ensure that there is a minimum of 512 MB of free disk space in the /root partition of the ESX Service Console. You can verify the size of the free disk space by running the df –lh command in the Service Console.

3 Uninstall OpenManage 4.x by running the following commands: $ srvadmin-uninstall.sh $ omasetup.sh uninstall

4 Install OpenManage 5.x on VMware ESX 2.5.4/2.5.5 using the steps mentioned in "Installing Dell OpenManage 5.x on VMware ESX 2.5.4 and VMware ESX 2.5.5" on page 17

Upgrading to OpenManage 5.x on VMware ESX 3.x


2 Ensure that there is a minimum of 512 MB of free disk space in the /root partition of the ESX Service Console. You can verify the size of the free disk space by running the df –lh command in the Service Console.

3 Use one of the following to install OpenManage Server Administrator:

– If you are using an OpenManage media, mount the media and change the working directory with the following command: $ mount /dev/cdrom /mnt/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts

– If you are using a tar file from the Dell Support website at support.dell.com, download the file to a temporary directory and extract the files by running the following command:$ tar -zxvf OM_5.4.0_ManNode_A01.tar.gz$ cd linux/supportscriptswhereOM_5.4.0_ManNode_A01.tar.gz is the file downloaded from the Dell Support site.



4 Upgrade OpenManage by running the following command: $ ./srvadmin-install.sh The installation script will detect the current version of OpenManage and prompt the user for an upgrade. Follow the on screen instructions to upgrade OpenManage.

Using Dell OpenManage in a VMware ESX Software Environment • To start, stop, or check the status of OpenManage services from ESX

software Service Console, run the following commands: $ srvadmin-services.sh start $ srvadmin-services.sh stop $ srvadmin-services.sh status

• To access the OpenManage website, enter the following web address in a supported browser window from a client system to connect to the VMware ESX software system: https://<ESX software hostname/IP Address>:1311 where, 1311 is the port used by the OpenManage web server.

• Using OpenManage, you can check the system details such as the BIOS and BMC firmware version, monitor the system health such as power supply and fan status, perform power operations such as system reboot, shutdown, etc. and monitor and configure your storage. You can do all this from the OpenManage website or from the VMware ESX software Service Console through the command line interface of OpenManage.

• To check the version of OpenManage installed, run the following command: $ omreport about

• To view the system summary, run the following command: $ omreport system summary

For more information about using OpenManage to manage Dell systems, see the PowerEdge Documentation media and at the Open Manage Systems website at dell.com/openmanage.



Using IT Assistant in a VMware ESX Software Environment Dell IT Assistant can be used for basic discovery, monitoring, and management of the VMware ESX software. IT Assistant uses SNMP to manage Dell systems running VMware ESX. To manage the VMware ESX software using ITA, follow the steps below:

1 Specify SNMP community name—Edit the entries in the /etc/snmp/snmpd.conf file on the VMware ESX software system to set your SNMP community name. rocommunity <community name> trapcommunity <community name>

2 Configure SNMP traps—Configure the SNMP daemon to send SNMP trap messages to the management console. Edit /etc/snmp/snmpd.conf file and edit the following line to the end of the file: trapsink <ITA_IP_Address> <community name>

3 After making changes to /etc/snmp/snmpd.conf, save the file and restart snmpd service by running the following command: $ service snmpd restart

4 To access the VMware ESX software from IT Assistant and to allow SNMP traps from the server to reach IT Assistant, open the ports used by the SNMP daemon by running the following command: $ esxcfg-firewall -e snmpd

5 Perform a discovery of VMware ESX in IT Assistant. IT Assistant will be able to discover the VMware ESX software and list them under a separate category called VMware ESX.

For more information on using IT Assistant to discovery new servers, monitor and manage the servers, see the Dell OpenManage IT Assistant User Guide located on the Dell Support website at support.dell.com.

For more information on configuring SNMP on ESX software, see Basic System Administration located on the VMware Support website at www.vmware.com/support/pubs/vi_pubs.html.



VM SNMP Alert Management using Dell IT Assistant IT Assistant (ITA) is configured to receive traps from VMware ESX on virtual machine operations such as VM power-on and VM power-off. If you are using versions earlier to VMware ESX 3.5, refer to "Using IT Assistant in a VMware ESX Software Environment" on page 24 to configure ITA and VMware ESX software. For VMware ESX 3.5, follow the steps below to configure the VMware ESX software to send traps to ITA.

1 Download VMware remote command line interface tool (RCLI) from the VMware website at www.vmware.com/download/vi/drivers_tools.html. There are options to download either a Virtual Appliance, RCLI tools for Linux or RCLI tools for Windows® operating system.

2 Run the following command to configure the SNMP from RCLI: vicfg-snmp --server <ESX_IP_addr> --username root --password <password> -c <community name> -p 5567 -t <ITA_IP_Address>@162/<community name>

NOTE: Multiple ITA IP addresses can be mentioned by putting a comma (,) in

between the target address i.e. ITA IP address.

3 Run the following command to enable SNMP for VMware ESX: vicfg-snmp --server <ESX_IP_addr> --username root --password <password> -E

4 Run the following command to show the configuration: vicfg-snmp --server <ESX_IP_addr> --username root --password <password> -s

5 Run the following command to send a test trap to ITA: vicfg-snmp --server <ESX_IP_addr> --username root --password <password> -T

NOTE: Ensure that the SNMP ports kept open before sending traps to the

management station.

For the VMware ESX 3.5 software traps to be properly categorized in Dell IT Assistant 8.1, perform the following steps:

a Open IT Assistant 8.1 Console.

b Select Alerts→Categories/Sources→Virtual Machine.



c Right-click Virtual Machine and select New SNMP Alert Source.

d Duplicate all existing SNMP Alert Source entries with the same values as the existing entries but modify the Enterprise OID to .1.3.6.1.4.1.6876.4.1

NOTE: The above steps are for Dell ITA version 8.1 only. For Dell ITA version 8.2,

you do not require to categorize the VMware ESX 3.5 traps.

Change Management in the VMware ESX Software Dell Update Packages (DUPs) can be downloaded from the Dell Support website at support.dell.com. Use the following steps to download DUPs.

1 Go to the Dell Support website at support.dell.com.

2 Select Drivers and Downloads.

3 Select the appropriate server model (example: PowerEdge 2950) or enter the Service Tag of the server.

4 For Operating System, select Red Hat Enterprise Linux 4.

5 Select the desired Category and File Title, then download the Update Package for Red Hat Linux.

6 To execute a DUP, go to the directory on your Service Console where you have copied it. Run the following command as a root user: $ ./<xxxx.bin> where, xxx.bin is the name of the DUP file.

NOTE: DUPs are supported only on VMware ESX 3.0.2 Update1 and VMware

ESX 3.5.



IT Assistant eases the installation of DUP packages on the VMware ESX software.

Follow the steps below to install DUPs on the VMware ESX software running VMware ESX 3.0.2 Update 1 or VMware ESX 3.5:

1 Download the appropriate BIN file and .sign file from the Dell Support website.

2 In ITA console, add the DUP package to the IT Assistant repository through Manage→Software Updates tab.

3 Create a task for software update and provide the details required.

NOTE: Ensure that the VMware ESX ssh port is open. ITA makes use of ssh port

group for installation of DUP packages.

Uninstalling OpenManage from the VMware ESX Software To uninstall OpenManage from the VMware ESX software, use the following steps:


2 Uninstall OpenManage by running the following command:$ srvadmin-uninstall.sh

NOTE: If you have VMware ESX 2.5.x installed, then you need to run the

following command for complete uninstallation of OpenManage:

$ omasetup.sh uninstall



Known Issues and ResolutionsTable 4-1. Dell OpenManage Known Issues and Resolutions

Issue Version Description Resolution

OpenManage webpage reports outdated driver for serial-attached SCSI (SAS) 6/iR Adapter

OpenManage 5.3, OpenManage 5.4 on ESX 3.0.2 Update 1 and ESX 3.5

Under Storage Controller’s Firmware/Driver Information section, OpenManage web page displays current driver version as 2.06.48 for SAS 6/iR Integrated and the minimum required driver version as 4.00.00.

The 2.06.48 driver is the correct driver version for ESX 3.0.2 Update 1 and ESX 3.5. The minimum required driver version communicated by OpenManage is for Linux distributions. This message may be ignored.

Mouse does not work when using Console Redirect feature in Dell Remote Access Controller (DRAC 5) on PowerEdge 6950

OpenManage 5.x on ESX 3.x

During and after ESX software installation on PowerEdge 6950, the mouse does not work when using Console Redirect feature in DRAC 5.

This issue will be fixed in a future release of ESX software. To install ESX using remote console, use text mode or tab key to select install options.

DRAC III CLI not available on PowerEdge 6650

OpenManage 5.2 on ESX 3.0.2

Running the omreport chassis remoteaccess command in CLI results in a Error! Hardware or Feature not present error message.

This is a known issue. It does not affect the normal working of DRAC on PowerEdge 6650.



Remote Access tab is not available in OpenManage Server Administrator web interface on PowerEdge 6650

OpenManage 5.2 on ESX 2.5.5/3.0.1

Remote Access tab in OpenManage webpage not populated in the Main System Chassis section of OpenManage Server Administrator web interface. When you try to execute omreport chassis remoteaccess command from the Service Console, the following error is displayed: Error! Hardware or feature not present.

This is a known issue. To use Remote Access, use the DRAC web interface.

DRAC III Service failure on PowerEdge 6650

OpenManage 5.2 on ESX 3.x and OpenManage 4.5 on ESX 2.5.x

After installation of OpenManage on PowerEdge 6650, racXvnc and racsrvc services are reported as stopped.

This is a known issue. It does not affect the normal working of DRAC on PowerEdge 6650.

Unsupported kernel version and non-RAID SCSI driver error message in OpenManage logs

OpenManage 4.5 and OpenManage 5.x on ESX 2.5.x

When OpenManage is installed, the following error message is displayed in the log: Unsupported kernel version and non-RAID SCSI drivers.

OpenManage Storage Management installation checks for specific versions of Linux and generates warning messages if an unexpected version is detected. Since the ESX software Service Console is a customized version of Linux, OpenManage does not recognize it. The warning messages are harmless and can be ignored.

Table 4-1. Dell OpenManage Known Issues and Resolutions (continued)




Unable to access OpenManage web interface


OpenManage Web interface cannot be accessed using Web browser.

Ensure that the VMware ESX firewall is configured to allow OpenManage web access by running the following commands: esxcfg-firewall -o 1311,tcp,in,OpenManageRequest

In ESX 3.x, OpenManage 5.x service takes four minutes to start, during boot-up


During boot up, one of the OpenManage services, dsm_sa_datamgr, takes about four minutes to start.

This happens when the incorrect version of OpenIPMI is used in the ESX software. Apply patch 1271657 to the ESX software 3.0.1 or patch 6530518 ESX 3.0.0. For PowerEdge M605, manually install the correct OpenIPMI driver by running ./srvadmin-openipmi.sh install-force command from the OpenManage installation directory.





Dell OpenManage takes several minutes to start the services in PowerEdge M605 blade servers

OpenManage 5.3.1 on ESX 3.0.2 and ESX 3.5

OpenManage takes several minutes to start its services and one minute to stop the services.

The issue is because of an IPMI KCS interrupt enabled at the BIOS level. The kernel thread kipmi0 does not start. OpenManage services waits for this kernel thread to get started and times out after some time.

PowerEdge M605 BIOS version 1.4.1 fixes this issue.

Status for failed or degraded drives are not properly reflected in the Dell OpenManageServer Administrator Storage Management page.

OpenManage 5.x on ESX 3.5

Correct status about the physical disks/virtual disks are not reflected in the Dell OpenManage Server Administrator Storage Management page. The status is updated only after the Dell OpenManage Server Administrator Storage Management services restart.

Update the ESX 3.5 system with VMware ESX 3.5 patch ESX350-200802412-BG. This patch addresses an issue related to event reporting in the Dell OpenManage Server Administrator Storage Management. This patch may be downloaded from the Vmware website at www.vmware.com/download/vi/vi3_patches_35.html. For further details, see the VMware Knowledge Base website at http://kb.vmware.com/kb/1003459.





VM traps not received in Dell Management station (ITA)

OpenManage 5.x on ESX 3.5

When installed with ESX software 3.5, VM Traps are not received in the management station (ITA)

Configure SNMP configuration file as mentioned in "VM SNMP Alert Management using Dell IT Assistant" on page 25

Device details in ITA are incomplete for ESX 3.0 servers


ITA collects information through SNMP. Some of the server device information on an ESX software is not available through the ITA inventory. The information appears either blank or unknown.

This happens when an incorrect version of OpenIPMI is used in the ESX software and Simple Network Management Protocol (SNMP) queries timeout.

When installing OpenManage using omasetup.sh command, the following error is displayed: -bash: omasetup.sh: command not found


When omasetup.sh command is used to install OpenManage, the installation fails with the error: -bash: omasetup.sh: command not found

omasetup.sh command is not required to install OpenManage on ESX 3.x. OpenManage can be directly installed with the standard installation scripts provided in the OpenManage media.





OpenManage upgrade from 4.x to 5.0 fails

OpenManage 5.x on ESX 2.5.4/2.5.5/3.x

OpenManage upgrade from version 4.x to 5.0 fails with the error message: error: Failed dependencies: openipmi >= 35.12 is needed by srvdmin-ipmi-5.0.0-434.rhel3.

This happens when you attempt to upgrade OpenManage without upgrading the OpenIPMI. Downgrade the IPMI version to 35.13 using the OpenManage scripts by following the steps below:

Go into the OpenManage install scripts directoryand execute the command./srvadmin-openipmi.sh install-force.

SNMP Traps from VirtualCenter are not displayed properly in IT Assistant 8.0

OpenManage 4.5/5.x on ESX 2.5.x/3.x

SNMP traps from VirtualCenter are displayed as Undefined with no status information.

Follow the steps outlined in Configuring Dell OpenManage IT Assistant 8.0 to Monitor SNMP Traps Generated by VMware ESX to categorize the VirtualCenter traps in IT Assistant.





Dell IT Assistant does not recognize ESX software in Servers Section.

OpenManage 4.x / 5.0 on ESX 3.0.1 or Older versions

IT Assistant does not recognize ESX software when trying to discover it using SNMP protocol with OpenManage installed on ESX software.

Downgrade the IPMI version to 35.13 using the OpenManage scripts: Go into the OpenManage install scripts directory and execute the command ./srvadmin-openipmi.sh install-force.

OpenManage installation fails with failed dependencies

OpenManage 4.5 on ESX 2.5.x

OpenManage installation fails with the error: Error failed dependencies: unzip is needed by srvadmin-omacore.4.x.0-xxx

Ensure that all the installation instructions in this document are followed. This error message is displayed when omasetup.sh install command is omitted during installation.

Problems with video while connecting to the ESX software using console redirection with DRAC 3

OpenManage 4.5 on ESX 2.5.x

When connecting to the ESX software using OpenManage service console redirection for DRAC 3, video connection reported as failed because connection to VNC fails.

Stop racsrvc service in ESX service console using the command service racsrvc stop Then try connecting again through console redirection.





Index

A

automatic partitioning, 5

B

BMC, 9, 23

C

console redirect, 29

D

Dell CD ISO, 13

Dell Systems Build Systems Build and Update Utility, 5

Dell Update Packages, 9

Dell Utility partition, 5

DRAC III, 30

DRAC III CLI, 29

I

Instrumentation Services, 7

L

Lights Out, 8

O

one-to-many management, 8

OpenIPMI, 31, 33

P

PowerEdge Diagnostics, 8

R

Remote Access Service, 8

S

Service Tag, 13

SNMP, 24, 33

SNMP daemon, 19-20

SNMP traps, 24

Storage Management, 7

T

tar file, 18-19, 21

Index 37


38 Index