dell s2721dgf monitor user's guide

Model: S2721DGFRegulatory model: S2721DGFt

Dell 27 Gaming Monitor-S2721DGFUser’s Guide

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks

are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2020 – 07

Rev. A00

Contents

Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Package contents . . . . . . . . . . . . . . . . . . . . . . . . . 6Product features. . . . . . . . . . . . . . . . . . . . . . . . . . 8Identifying parts and controls. . . . . . . . . . . . . . . . . . . 9

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Monitor specifications. . . . . . . . . . . . . . . . . . . . . . 12Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Preset display modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . 16

Power management modes . . . . . . . . . . . . . . . . . . . . . . . . . 17

Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . 21LCD monitor quality and pixel policy . . . . . . . . . . . . . . 21Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Handling and moving your display. . . . . . . . . . . . . . . . 24Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . 25

Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 26Connecting the stand . . . . . . . . . . . . . . . . . . . . . . 26Using the tilt, swivel, and vertical extension . . . . . . . . . . 29

Contents | 3

4 | Contents

Tilt, swivel and vertical extension . . . . . . . . . . . . . . . . . . . . . .29

Rotating the Display . . . . . . . . . . . . . . . . . . . . . . . 29Configuring the display settings on your computer after rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Connecting your monitor . . . . . . . . . . . . . . . . . . . . 31Organizing your cables . . . . . . . . . . . . . . . . . . . . . 33Securing your monitor using Kensington lock (optional) . . . 33Removing the monitor stand . . . . . . . . . . . . . . . . . . 34Wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . 35Requirements to view or play HDR content. . . . . . . . . . . 36

Operating the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 37Power on the monitor . . . . . . . . . . . . . . . . . . . . . . 37Using the joystick control . . . . . . . . . . . . . . . . . . . . 37Using the rear-panel controls . . . . . . . . . . . . . . . . . . 38Using the On-Screen Display (OSD) Menu . . . . . . . . . . . 40

Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . .40

OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Locking the rear-panel control buttons . . . . . . . . . . . . . . . . . . .54

Setting the maximum resolution. . . . . . . . . . . . . . . . . . . . . . .55

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . 58Common Problems. . . . . . . . . . . . . . . . . . . . . . . . 59Product specific problems . . . . . . . . . . . . . . . . . . . 61Universal Serial Bus (USB) specific problems . . . . . . . . . 62

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63FCC notices (U.S. only) and other regulatory information . . . 63Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . 63

Outline Dimension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Safety instructions | 5

Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

• Placethemonitoronasolidsurfaceandhandleitcarefully.Thescreenisfragileandcanbedamagedifdroppedorhitsharply.

• AlwaysbesurethatyourmonitoriselectricallyratedtooperatewiththeACpoweravailableinyourlocation.

• Keepthemonitorinroomtemperature.Excessivecoldorhotconditionscanhaveanadverseeffectontheliquidcrystalofthedisplay.

• Donotsubjectthemonitortoseverevibrationorhighimpactconditions.Forexample,donotplacethemonitorinsideacartrunk.

• Unplugthemonitorwhenitisgoingtobeleftunusedforanextendedperiodoftime.

• Toavoidelectricshock,donotattempttoremoveanycoverortouchtheinsideofthemonitor.

Forinformationonsafetyinstructions,seetheSafety,Environmental,andRegulatoryInformation(SERI).

6 | About your monitor

About your monitor

Package contents

Yourmonitorshipswiththecomponentsshowninthetablebelow.Ifanycomponentismissing,contactDell.Formoreinformation,seeContact Dell.

NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.

Display

Standriser

Standbase

Powercable(variesbycountry)

USB3.0upstreamcable(enablestheUSBportsonthemonitor)

About your monitor | 7

DisplayPortcable(DisplayPorttoDisplayPort)

HDMIcable

•QuickSetupGuide

•Safety,Environmental,andRegulatoryInformation


Product featuresTheDell S2721DGFmonitorhasanactivematrix,Thin-FilmTransistor(TFT),LiquidCrystalDisplay(LCD),andLEDbacklight.Themonitorfeaturesinclude:

• 68.47cm(27in.)viewablearea(Measureddiagonally)2560x1440(16:9)resolution,plusfull-screensupportforlowerresolutions.

• Wideviewingangleswith98%DCI-P3colorgamut.

• Tilt,swivel,pivotandverticalextensionadjustmentcapabilities.

• RemovablepedestalstandandVideoElectronicsStandardsAssociation(VESA™)100mmmountingholesforflexiblemountingsolutions.

• Ultra-thinbezelminimizesthebezelgapduringmulti-monitorusage,enablingeasiersetupwithanelegantviewingexperience.

• ExtensivedigitalconnectivitywithDPhelpsfuture-proofyourmonitor.

• Plugandplaycapabilityifsupportedbyyourcomputer.

• On-ScreenDisplay(OSD)adjustmentsforeaseofset-upandscreenoptimization.

• GameenhancedfeaturessuchasTimer,FrameRateCounterandDarkStabilizerinadditiontoenhancedgamemodessuchasFPS,MOBA/RTS,SPORTS,orRPG,and3additionalgamemodestopersonalizeyourpreferences.

• PowerandOSDbuttonslock.

• Securitylockslot.

• 0.3WstandbypowerwheninthesleepmodewithoutUSBcable.

• NVIDIA®G-SYNC®CompatibleCertifiedandsupportsAMDFreeSyncTMPremiumProTechnologyfortearfree,stutterfree,lowlatencygaming.

• VESADisplayHDR™400.

• PremiumPanelExchangeforpeaceofmind.

• Optimizeeyecomfortwithaflicker-freescreenandComfortViewfeaturewhichminimizesbluelightemission.

WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.


Identifying parts and controls

Front view

1

Label Description Use1 PowerOn/Offbutton(withLED

indicator)Toturnthemonitoronoroff.


Back view

7

12345

6

Label Description Use

1 VESAmountingholes(100mmx100mm-behindattachedVESAcover)

WallmountmonitorusingVESA-compatiblewallmountkit(100mmx100mm).

2 Regulatorylabel Liststheregulatoryapprovals.

3 Standreleasebutton Releasesstandfromthemonitor.

4 Joystick UseittocontroltheOSDmenu.

5 Functionbuttons Formoreinformation,seeOperating the Monitor.

6 Barcode,serialnumber,andServiceTaglabel

RefertothislabelifyouneedtocontactDellfortechnicalsupport.TheServiceTagisauniquealphanumericidentifierthatenablesDellservicetechnicianstoidentifythehardwarecomponentsinyourcomputerandaccesswarrantyinformation.

7 Cable-managementslot Usetoorganizecablesbyinsertingthemthroughtheslot.


Bottom view

99

1 2 4 5 6 7 8

11

3

10

9

Label Description Use

1 Powerconnector Connectthepowercable(shippedwithyourmonitor).

2 Securitylockslot Securesmonitorwithsecuritycablelock(soldseparately).

3 HDMIport(HDMI1) ConnectyourcomputerwiththeHDMIcable(shippedwithyourmonitor).

4 HDMIport(HDMI2) ConnectyourcomputerwiththeHDMIcable(shippedwithyourmonitor).

5 DisplayPort ConnectyourcomputerwiththeDisplayPortcable.

6 Audioline-outport ConnectspeakerstoplaybackaudiothroughHDMIorDisplayPortaudiochannels.Onlytwo-channelaudioissupported.NOTE: Theaudioline-outportdoesnotsupportheadphones.

7 USBupstreamport ConnecttheUSBcablethatcomeswithyourmonitortothecomputer.Oncethiscableisconnected,youcanusetheUSBdownstreamconnectorsonthemonitor.

8, 9 USBdownstreamports(4)

ConnectyourUSBperipheralssuchasmouseandkeyboard.Portwith batteryiconsupportsBC1.2.

NOTE: Tousetheseports,youmustconnecttheUSBupstreamcable(shippedwithyourmonitor)betweenthemonitorandthecomputer.

10 Audioheadphoneport

Connectheadphonespeakers.

11 Standlock LockthestandtothemonitorusingaM3x6mmscrew(screwnotincluded).


Monitor specificationsScreentype Activematrix-TFTLCD

PanelType In-planeswitchingTechnology

Aspectratio 16:9

Viewableimagedimensions

Diagonal 68.47cm(27in.)

ActiveArea

Horizontal 596.74mm(23.49in.)

Vertical 335.66mm(13.21in.)

Area 200301.7mm2(310.47in.2)

Pixelpitch 0.2331mmx0.2331mm

Pixelperinch(PPI) 109

ViewingangleHorizontal 178°(typical)Vertical 178°(typical)Brightness 400cd/m²(typical)

Contrastratio 1000to1(typical)

Displayscreencoating Anti-glaretreatmentofthefrontpolarizer(3H)hardcoating

Backlight LEDedgelightsystem

ResponseTime(GraytoGray)

4ms(Fastmode)3ms(SuperFastmode)1ms(Extrememode)NOTE:InExtrememode,slightartifactsmaybeencounteredduetooverdrivingforfastspeedandresponsiveness.UseSuperFast/Fastmodeforoptimalfrontofscreenexperienceandgameplay.

Colordepth 1.07billioncolors

Colorgamut* 98%DCI-P3

Connectivity •1xDisplayPort1.4(HDCP1.4/HDCP2.2)•2xHDMI2.0(HDCP1.4/HDCP2.2)•4xUSB3.0downstreamport•1xUSB3.0upstreamport•1xAudioline-outport(3.5mmjack)•1xAudioheadphoneport(3.5mmjack)


Borderwidth(edgeofmonitortoactivearea)

Top

Left/Right

Bottom

7.42mm

7.43mm

20.33mm

Adjustability

Heightadjustablestand 130mm

Tilt -5°to21°

Swivel -45°to45°

Pivot -90°to90°

Cablemanagement Yes

DellDisplayManager(DDM)Compatibility

EasyArrangeandotherkeyfeatures

Security Securitylockslot(cablelocksoldseparately)

*Atpanelnativeonly,underCustomModepreset.

Resolution specifications

Resolution specifications HDMI DisplayPort

Horizontalscanrange 30kHzto230kHz 30kHzto250kHz

Verticalscanrange 48Hzto144Hz 48Hzto165Hz

Maximumpresetresolution 2560x1440at144Hz 2560x1440at165Hz

Videodisplaycapabilities(HDMI&DPalternatemode)

480i,480p,576i,576p,720p,1080i,1080p


Preset display modes

Display mode Horizontal frequency (kHz)

Vertical frequency (Hz)

Pixel clock (MHz)

Sync polarity (Horizontal/Vertical)

VESA720x400 31.469 70.087 28.322 -/+

VESA640x480 31.469 59.94 25.175 -/-

VESA640x480 37.5 75 31.5 -/-

VESA800x600 37.879 60.317 40 +/+

VESA800x600 46.875 75 49.5 +/+

VESA1024x768 48.363 60.004 65 -/-

VESA1024x768 60.023 75.029 78.75 +/+

VESA1152x864 67.5 75 108 +/+

VESA1280x800 49.702 59.8 83.5 -/+

VESA1280x1024 64 60 108 +/+

VESA1280x1024 79.976 75.025 135 +/+

VESA1600x1200 75 60 162 -/+

VESA1680x1050 65.92 59.95 146.25 +/+

VESA1920x1080 67.5 60 148.5 -/+

VESA1920x1080 135 120 297 +/+

VESA1920x1200 74.56 59.89 193.25 -/+

VESA2048x1152 72 60 162 +/-

VESA2560x1080 66.66 60 185.581 +/-

VESA2560x1440 88.8 60 241.5 +/-

VESA2560x1440 182.996 120 497.75 +/-

VESA2560x1440 222.192 144 592 +/-

VESA2560x1440

(DisplayPort1.4only)

244.32 165 645 +/-


Electrical specifications

Videoinputsignals •DigitalvideosignalforeachdifferentiallinePerdifferentiallineat100ohmimpedance

•DP/HDMIsignalinputsupportInputvoltage/frequency/current 100-240VAC/50or60Hz±3Hz/1.6A

(maximum)Inrushcurrent 120V:30A(Max.)

240V:60A(Max.)

Physical characteristics

Connectortype •OneDisplayPort

•TwoHDMI2.0ports

•Oneaudioline-outport

•Oneheadphoneport

•FourUSB3.0downstreamports

•OneUSB3.0upstreamport

Signalcabletype •DisplayPorttoDisplayPort1.8mcable

•HDMI1.8mcable

•USB3.01.8mcableDimensions(withstand)

Height(extended) 523.9mm(20.63in.)

Height(compressed) 393.9mm(15.51in.)

Width 611.6mm(24.08in.)

Depth 200.3mm(7.89in.)

Dimensions(withoutstand)

Height 363.6mm(14.31in.)

Width 611.6mm(24.08in.)


Standdimensions

Height(extended) 416.9mm(16.41in.)

Height(compressed) 369.2mm(14.54in.)

Width 275.9mm(10.86in.)



Weight

Weightwithpackaging 9.7kg(21.4lb)

Weightwithstandassemblyandcables

7.0kg(15.4lb)

Weightwithoutstandassembly(ForwallmountorVESAmountconsiderations-nocables)

4.5kg(9.9lb)

Weightofstandassembly 2.1kg(4.6lb)

Environmental characteristics

CompliantStandards

•RoHSCompliant

•BFR/PVCFreemonitor(excludingexternalcables)

•Arsenic-FreeglassandMercury-Freeforthepanelonly

Temperature

Operating 0°Cto40°C(32°Fto104°F)

Non-operating –20°Cto60°C(–4°Fto140°F)

Humidity

Operating 10%to80%(non-condensing)

Non-operating 5%to90%(non-condensing)

Altitude

Operating 5,000m(16,404ft)(maximum)

Non-operating 12,192m(40,000ft)(maximum)

Thermaldissipation 307.09BTU/hour(maximum)

109.19BTU/hour(typical)


Power management modes

IfyouhaveVESA’sDPM-compliantvideocardorsoftwareinstalledinyourPC,themonitorcanautomaticallyreduceitspowerconsumptionwhennotinuse.Thisisreferredtoaspowersavemode*.Ifthecomputerdetectsinputfromthekeyboard,mouse,orotherinputdevices,themonitorautomaticallyresumesfunctioning.Thefollowingtableshowsthepowerconsumptionandsignalingofthisautomaticpowersavingfeature.

VESA modes

Horizontal sync

Vertical sync

Video Power indicator

Power consumption

Normaloperation

Active Active Active White 90W(maximum)**32W(typical)

Active-offmode

Inactive Inactive Off White(Glowing)

Lessthan0.3W

Switchoff - - - Off Lessthan0.3W

PowerConsumptionPon 28.17W

TotalEnergyConsumption(TEC) 87.62kWh

TheOSDoperatesonlyinthenormaloperationmode.Ifyoupressanybuttonintheactive-offmode,thefollowingmessageisdisplayed:

Dell 27 Gaming Monitor

S2721DGF

No DP signal from your device.

Press any key on the keyboard or move the mouse or wake it up.

If there is no display, press the monitor button again to select the correct

input source.

*ZeropowerconsumptioninOFFmodecanonlybeachievedbydisconnectingtheACmainscablefromthemonitor.**Maximumpowerconsumptionwithmaximumluminance,andUSBactive.Thisdocumentisinformationalonlyandreflectslaboratoryperformance.Yourproductmayperformdifferently,dependingonthesoftware,componentsandperipheralsyouorderedandshallhavenoobligationtoupdatesuchinformation.Accordingly,thecustomershouldnotrelyuponthisinformationinmakingdecisionsaboutelectricaltolerancesorotherwise.Nowarrantyastoaccuracyorcompletenessisexpressedorimplied.ActivatethecomputerandthemonitortogainaccesstotheOSD.

NOTE:

Pon

: Power consumption of On Mode measured with reference to Energy Star test method.


TEC: Total energy consumption in kWh measured with reference to Energy Star test method.

Pin assignments

DisplayPort

Pin number

20-pin side of the connected signal cable

Pin number


1 ML3(n) 11 GND

2 GND 12 ML0(p)

3 ML3(p) 13 CONFIG1

4 ML2(n) 14 CONFIG2

5 GND 15 AUXCH(p)

6 ML2(p) 16 GND

7 ML1(n) 17 AUXCH(n)

8 GND 18 HotPlugDetect

9 ML1(p) 19 Return

10 ML0(n) 20 DP_PWR


HDMI port

Pin number


Pin number


1 TMDSDATA2+ 11 TMDSCLOCKSHIELD

2 TMDSDATA2SHIELD 12 TMDSCLOCK-

3 TMDSDATA2- 13 CEC

4 TMDSDATA1+ 14 Reserved(N.C.ondevice)

5 TMDSDATA1SHIELD 15 DDCCLOCK(SCL)

6 TMDSDATA1- 16 DDCDATA(SDA)

7 TMDSDATA0+ 17 DDC/CECGround

8 TMDSDATA0SHIELD 18 +5VPOWER

9 TMDSDATA0- 19 HOTPLUGDETECT

10 TMDSCLOCK+


Universal Serial Bus (USB)

ThissectiongivesyouinformationabouttheUSBportsavailableonyourmonitor.

NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports.

YourmonitorhasthefollowingUSBports:

• 1upstreamport

• 4downstream-4atbottom

PowerChargingPort-theportswith batteryiconsupportsfastcurrentchargingcapabilityifthedeviceisBC1.2compatible.

NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.

Transfer speed Data rate Maximum power consumption (each port)

SuperSpeed 5Gbps 4.5W

Hi-Speed 480Mbps 2.5W

Fullspeed 12Mbps 2.5W


USB upstream port USB downstream port

Pin number Signal name Pin number Signal name

1 VBUS 1 VBUS

2 D- 2 D-

3 D+ 3 D+

4 GND 4 GND

5 StdB_SSTX- 5 StdA_SSRX-

6 StdB_SSTX+ 6 StdA_SSRX+

7 GND_DRAIN 7 GND_DRAIN

8 StdB_SSRX- 8 StdA_SSTX-

9 StdB_SSRX+ 9 StdA_SSTX+

Shell Shield Shell Shield

Plug-and-PlayYoucaninstallthemonitorinanyPlug-and-Play-compatiblesystem.Themonitorautomaticallyprovidesthecomputersystemwithitsextendeddisplayidentificationdata(EDID)usingdisplaydatachannel(DDC)protocolssothecomputercanconfigureitselfandoptimizethemonitorsettings.Mostmonitorinstallationsareautomatic;youcanselectdifferentsettingsifdesired.Formoreinformationaboutchangingthemonitorsettings,seeOperating the Monitor.

LCD monitor quality and pixel policyDuringtheLCDmonitormanufacturingprocess,itisnotuncommonforoneormorepixelstobecomefixedinanunchangingstatewhicharehardtoseeanddonotaffectthedisplayqualityorusability.FormoreinformationonLCDMonitorPixelPolicy,seeDellsupportsiteat:www.dell.com/pixelguidelines.

http://www.dell.com/support/monitors


Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury.

CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain.

Forcomfortandefficiency,observethefollowingguidelineswhensettingupandusingyourcomputerworkstation:

• Positionyourcomputersothatthemonitorandkeyboardaredirectlyinfrontofyouasyouwork.Specialshelvesarecommerciallyavailabletohelpyoucorrectlypositionyourkeyboard.

• Toreducetheriskofeyestrainandneck/arm/back/shoulderpainfromusingthemonitorforlongperiodsoftime,wesuggestyouto:1. Setthescreenabout20to28in.(50-70cm)fromyoureyes.2.Blinkfrequentlytomoistenorrewetyoureyeswhenworkingwiththemonitor.3. Takeregularandfrequentbreaksfor20minuteseverytwohours.4. Lookawayfromyourmonitorandgazeatadistantobjectat20feetawayforatleast20secondsduringthebreaks.

5.Performstretchestorelievetensionintheneck/arm/back/shouldersduringthebreaks.

• Makesurethatthemonitorscreenisateyelevelorslightlylowerwhenyouaresittinginfrontofthemonitor.

• Adjustthetiltofthemonitor,itscontrast,andbrightnesssettings.

• Adjusttheambientlightingaroundyou(suchasoverheadlights,desklamps,andthecurtainsorblindsonnearbywindows)tominimizereflectionsandglareonthemonitorscreen.

• Useachairthatprovidesgoodlower-backsupport.

• Keepyourforearmshorizontalwithyourwristsinaneutral,comfortablepositionwhileusingthekeyboardormouse.

• Alwaysleavespacetorestyourhandswhileusingthekeyboardormouse.

• Letyourupperarmsrestnaturallyonbothsides.

• Ensurethatyourfeetarerestingflatonthefloor.

• Whensitting,makesurethattheweightofyourlegsisonyourfeetandnotonthefrontportionofyourseat.Adjustyourchair’sheightoruseafootrestifnecessarytomaintainaproperposture.

• Varyyourworkactivities.Trytoorganizeyourworksothatyoudonothavetositandworkforextendedperiodsoftime.Trytostandorgetupandwalkaroundatregularintervals.


• Keeptheareaunderyourdeskclearofobstructionsandcablesorpowercordsthatmayinterferewithcomfortableseatingorpresentapotentialtriphazard.

monitor screen at or below eye level

monitor and keyboard positioned directly in front of the user

feet at on the oor

wrists relaxed and at


Handling and moving your displayToensurethemonitorishandledsafelywhenliftingormovingit,followtheguidelinesmentionedbelow:

• Beforemovingorliftingthemonitor,turnoffyourcomputerandthemonitor.

• Disconnectallcablesfromthemonitor.

• Placethemonitorintheoriginalboxwiththeoriginalpackingmaterials.

• Holdthebottomedgeandthesideofthemonitorfirmlywithoutapplyingexcessivepressurewhenliftingormovingthemonitor.

• Whenliftingormovingthemonitor,ensurethescreenisfacingawayfromyouanddonotpressonthedisplayareatoavoidanyscratchesordamage.

• Whentransportingthemonitor,avoidanysuddenshockorvibrationtoit.


• Whenliftingormovingthemonitor,donotturnthemonitorupsidedownwhileholdingthestandbaseorstandriser.Thismayresultinaccidentaldamagetothemonitororcausepersonalinjury.

Maintenance guidelines

Cleaning your monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

Forbestpractices,followtheseinstructionsinthelistbelowwhileunpacking,cleaning,orhandlingyourmonitor:

• Tocleanyouranti-staticscreen,lightlydampenasoft,cleanclothwithwater.Ifpossible,useaspecialscreen-cleaningtissueorsolutionsuitablefortheanti-staticcoating.Donotusebenzene,thinner,ammonia,abrasivecleaners,orcompressedair.

• Usealightly-dampened,softclothtocleanthemonitor.Avoidusingdetergentofanykindassomedetergentsleaveamilkyfilmonthemonitor.

• Ifyounoticewhitepowderwhenyouunpackyourmonitor,wipeitoffwithacloth.

• Handleyourmonitorwithcareasadarker-coloredmonitormaygetscratchedandshowwhitescuffmarksmorethanalighter-coloredmonitor.

• Tohelpmaintainthebestimagequalityonyourmonitor,useadynamicallychangingscreensaverandturnoffyourmonitorwhennotinuse.

26 | Setting up the monitor

Setting up the monitor

Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory.

NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

To attach the monitor stand:1. Alignandplacethestandriseronthestandbase.2. Openthescrewhandleatthebottomofthestandbaseandturnitclockwisetosecurethestandassembly.

3. Closethescrewhandle.

3

1 2

Setting up the monitor | 27

4. OpentheprotectivecoveronthemonitortoaccesstheVESAslotonthemonitor.

5. Slidethetabsonthestandriserintotheslotsonthedisplaybackcoverandpressdownthestandassemblytosnapitintoplace.


6. Holdthestandriserandliftthemonitorcarefully,thenplaceitonaflatsurface.

NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage.

7. Lifttheprotectivecoverfromthemonitor.


Using the tilt, swivel, and vertical extension The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

Tilt, swivel and vertical extension

Withthestandattachedtothemonitor,youcantiltthemonitorforthemostcomfortableviewingangle.

5°

45° 45°130 mm

21°

NOTE: The stand is detached when the monitor is shipped from the factory.

Rotating the DisplayBeforeyourotatethedisplay,extendthedisplayverticallyuntilthetopofthestandriserandthentiltthedisplaybackwardsuntilthemaximumtoavoidhittingthebottomedgeofthedisplay.

2

1 90° 90°


NOTE: To toggle the display setting on your Dell computer between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to www.dell.com/support/drivers and search for the appropriate driver.

NOTE: When the display is in portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.

Configuring the display settings on your computer after rotationAfteryouhaverotatedthedisplay,completetheproceduregivenbelowtoconfigurethedisplaysettingsonyourcomputer.

NOTE: If you are using the monitor with a non-Dell computer, go to the graphics card manufacturer’s website or your computer manufacturer website for information on how to rotate the contents of your display.

To configure the Display Settings:

1. Right-clickontheDesktopandclickProperties.

2. SelecttheSettingstabandclickAdvanced.

3. IfyouhaveanAMDgraphicscard,selecttheRotationtabandsetthepreferredrotation.

4. IfyouhaveannVidiagraphicscard,clickthenVidiatab,intheleft-handcolumnselectNVRotate,andthenselectthepreferredrotation.

5. IfyouhaveanIntel®graphicscard,selecttheIntelgraphicstab,clickGraphic Properties,selecttheRotationtab,andthensetthepreferredrotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to

www.dell.com/support and download the latest driver for your graphics card.


Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1. Turnoffyourcomputer.

2. ConnecttheDisplayPortorHDMIcable,andtheUSBcablefromyourmonitortothecomputer.

3. Turnonyourmonitor.

4. SelectthecorrectinputsourcefromtheOSDMenuonyourmonitorandthenturnonyourcomputer.

NOTE: S2721DGF default setting is DisplayPort 1.4. A DisplayPort 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP connection to the PC” to change default setting.

Connecting the HDMI cable

HDMI

HDMI


Connecting the DP cable

DP

DP

Connecting the USB cableUSB

USB


Organizing your cables

After attaching all necessary cables to your monitor and computer, (see Connect-ing Your Monitor for cable attachment) organize all cables as shown above.

Securing your monitor using Kensington lock (optional)Thesecuritylockslotislocatedatthebottomofthemonitor.(SeeSecurity lock slot)

FormoreinformationonusingtheKensingtonlock(purchasedseparately),seethedocumentationthatisshippedwiththelock.

SecureyourmonitortoatableusingtheKensingtonsecuritylock.

NOTE: The image is for the purpose of illustration only. Appearance of the lock may vary.


Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface.

NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

To remove the stand:

1. Placethemonitoronasoftclothorcushion.

2. Pressandholdthestand-releasebutton.

3. Liftthestandupandawayfromthemonitor.

2

3


Wall mounting (Optional)

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.

RefertotheinstructionsthatcomewiththeVESA-compatiblewallmountingkit.

1. Placethemonitoronasoftclothorcushiononastableflattable.

2. Removethestand.

3. UseaPhillipscrossheadscrewdrivertoremovethefourscrewssecuringtheplasticcover.

4. Attachthemountingbracketfromthewallmountingkittothemonitor.

5. Mountthemonitoronthewallasinstructedinthedocumentationthatshippedwiththewall-mountingkit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 18 kg (39.7 lb).


Requirements to view or play HDR contentThrough computer that supports HDR content

EnsurethatthegraphicscardusedisHDR-capable(HDMIversion2.0a/DP1.4/USBHDRcompliant),andalsoensurethatHDRgraphicsdriverisinstalled.HDR-capableplayerapplicationmustbeused,forexample,CyberlinkPowerDVD17,MicrosoftMovies&TVapp.

Forexample,DellXPS8910andAlienwareAuroraR5arebundledwiththefollowinggraphiccards.

DellGraphicsdriverwithHDRsupport

FordownloadingthelatestgraphicsdriverthatsupportsHDRplaybackonyourdesktoporlaptop,seeDellsupportsiteatwww.dell.com/support/monitors.

NVIDIA HDR-capableNVIDIAgraphicscardsincludeGTX1070,GTX1080,P5000,P6000,andsoon.

ForafullrangeofHDR-capableNVIDIAgraphicscards,seetheNVIDIAwebsitewww.nvidia.com.DriverthatsupportsFullScreenPlaybackmode(forexample,computergames,UltraBluRayplayers),HDRonWin10Redstone2OS:384.76orlater.

AMD HDR-capableAMDgraphicscardsincludeRX480,RX470,RX460,WX7100,WX5100,WX4100,andsoon.ForafullrangeofHDR-capableAMDgraphicscards,seewww.amd.com.ChecktheHDRdriversupportinformationanddownloadthelatestdriverfromwww.amd.com.

Intel(IntegratedGraphics)

HDR-capablesystem:CannonLakeorlaterSuitableHDRplayer:Windows10MoviesandTVapp

OSwithHDRsupport:Windows10Redstone3

DriverwithHDRsupport:FormoreinformationaboutthelatestHDRdrivers,seedownloadcenter.intel.com.

NOTE: HDR playback through OS, for example, playback of HDR in a window within desktop requires Windows 10 Redstone 2 or later with appropriate player applications like PowerDVD17. Playing back protected content requires appropriate DRM software and/or hardware like Microsoft PlayreadyTM. For HDR support information, see Microsoft website.

Operating the monitor | 37

Operating the monitor

Power on the monitorPressthe buttontoturnonthemonitor.

Using the joystick controlUsethejoystickcontrolontherearofthemonitortomakeOSDadjustments.

1. PressthejoystickbuttontolaunchtheOSDmainmenu.

2. Movethejoystickup/down/left/righttotogglebetweenoptions.

3. Pressthejoystickbuttonagaintoconfirmthesettingsandexit.

Joystick Description

• WhentheOSDmenuison,pressthebuttontoconfirmtheselectionorsavethesettings.

• WhentheOSDmenuisoff,pressthebuttontolaunchtheOSDmainmenu.SeeAccessing the menu system.

38 | Operating the monitor

• For2-way(rightandleft)directionalnavigation.

• Moverighttoenterthesubmenu.

• Movelefttoexitfromthesubmenu.

• Increases(right)ordecreases(left)theparametersofselectedmenuitem.

• For2-way(upanddown)directionalnavigation.

• Togglesbetweenthemenuitems.

• Increases(up)ordecreases(down)theparametersofselectedmenuitem.

Using the rear-panel controlsUsethecontrolbuttonsontherearofthemonitortoadjustthedisplaysettings.Asyouusethesebuttonstoadjustthesettings,anOSDshowsthenumericvaluesofeachfeatureastheychange.

1

2345

Thefollowingtabledescribestherear-panelbuttons:

Rear-panel button Description

1

Menu

UsethisMenubuttontolaunchtheon-screendisplay(OSD)andselecttheOSDmenu.

SeeAccessing the Menu System.

2

Exit

UsethisbuttontogobacktothemainmenuorexittheOSDmainmenu.

3

Shortcut key: Preset Modes

Usethisbuttontochoosefromalistofpresetcolor modes.


Rear-panel button Description

4

Shortcut key: Dark Stabilizer

TodirectlyaccesstheDark Stabilizeradjustmentsliders.

5

Shortcut key:Brightness/Contrast

TodirectlyaccesstheBrightness/Contrastadjustmentsliders.

Whenyoupressanyofthesebuttons,theOSDStatusBarappearstoletyouknowthecurrentsettingsofsomeOSDfunctions.


S2721DGF

Standard

Preset Modes

Desktop

Smart HDR

Super Fast

Response Time

0

Dark Stabilizer


Using the On-Screen Display (OSD) Menu

Accessing the menu system

Icon Menu and Submenus

Description

Game Usethismenutopersonalizeyourvisualgameplayexperience.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Hue

Saturation

Reset Game

Game Enhance Mode

Preset Modes

Response Time

AMD FreeSync Premium Pro

Dark Stabilizer

O�

Standard

Fast

On

0

Preset Modes Allowsyoutochoosefromalistofpresetcolormodes.Dell 27 Gaming Monitor

S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Hue

Saturation

Reset Game

Game Enhance Mode

Preset Modes

Response Time


Dark Stabilizer

FPS

Standard

RPG

MOBA/RTS

SPORTS

Game 1

Game 2

Game 3

•Standard:Loadsthemonitor’sdefaultcolorsettings.Thisisthedefaultpresetmode.

•FPS: LoadscolorsettingsidealforFirst-PersonShootergames.

•MOBA/RTS: LoadscolorsettingsidealforMultiplayerOnlineBattleArena(MOBA)andReal-TimeStrategy(RTS)games.

•RPG:LoadscolorsettingsidealforRole-Playinggames.

•SPORTS:Loadscolorsettingsidealfor“SPORTS”games.



Description

•Game 1/Game 2/Game 3: Allowsyoutocustomizethecolorsettingsforyourgamingneeds.

•ComfortView:Decreasesthelevelofbluelightemittedfromthescreentomakeviewingmorecomfortableforyoureyes.WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder. For more information, see Ergonomics.

•Warm:Presentscolorsatlowercolortemperatures.Thescreenappearswarmerwithared/yellowtint.

•Cool: Presentscolorsathighercolortemperatures.Thescreenappearscoolerwithabluetint.

•Custom Color: Allowsyoutomanuallyadjustthecolorsettings.MovethejoysticktoadjusttheGain,Offset,Hue,andSaturationvaluesandcreateyourownpresetcolormode.

Game Enhance Mode

AdjustsGameEnhanceModetoOff,Timer,FrameRateorDisplayAlignment.

•Off: SelecttodisablethefunctionsunderGame Enhance Mode.

•Timer: Allowsyoutodisableorenablethetimerattheupperleftcornerofthedisplay.Thetimershowsthetimeelapsedsincethegamestarts.Selectanoptionfromthetime-intervallisttokeepyouawareoftheremainingtime.

•Frame Rate: SelectingOnallowsyoutodisplaythecurrentframespersecondwhenplayinggames.Thehighertherate,thesmootherthemotionappears.

•Display Alignment: Activatingthefunctionmayhelpensuretheperfectalignmentofthevideocontentsfrommultipledisplays.


AllowsyoutosettheAMDFreeSyncPremiumProOnorOff.



Description

Response Time AllowsyoutosettheResponse TimetoFast,Super Fast,orExtreme.

Dark Stabilizer Thefeatureimprovesthevisibilityinthedarkgamingscenarios.Thehigherthevalue(between0to3),thebettervisibilityindarkareaofthedisplayimage.

Hue Thisfeaturecanshiftthecolorofthevideoimagetogreenorpurple.Thisisusedtoadjustthedesiredflesh-tonecolor.

Usethejoysticktoadjustthehuefrom0to100.

Movethejoystickuptoincreasethegreenshadeofthevideoimage.

Movethejoystickdowntoincreasethepurpleshadeofthevideoimage.

NOTE:TheHueadjustmentisavailableonlywhenyouselectFPS,MOBA/RTS,SPORTS,orRPGpresetmode.

Saturation Thisfeaturecanadjustthecolorsaturationofthevideoimage.

Usethejoysticktoadjustthesaturationfrom0to100.

Movethejoystickuptoincreasethecolorfulappearanceofthevideoimage.

Movethejoystickdowntoincreasethemonochromeappearanceofthevideoimage.

NOTE:TheSaturationadjustmentisavailableonlywhenyouselectFPS, MOBA/RTS,SPORTS,or RPGpresetmode.

Reset Game ResetsallsettingsundertheGamemenutothefactorydefaults.



Description

Brightness/Contrast

UsethismenutoactivateBrightness/Contrastadjustment.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

75 %75 %

Brightness Brightnessadjuststheluminanceofthebacklight

(minimum0;maximum100).

Movethejoystickuptoincreasebrightness.Movethejoystickdowntodecreasebrightness.

Contrast AdjusttheBrightnessfirst,andthenadjustContrastonlyiffurtheradjustmentisnecessary.MovethejoystickuptoincreasecontrastandMovethejoystickdowntodecreasecontrast(between0and100).

TheContrastfunctionadjuststhedegreeofdifferencebetweendarknessandlightnessonthemonitorscreen.



Description

Input Source UsetheInput Sourcemenutoselectbetweendifferentvideoinputsthatareconnectedtoyourmonitor.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

HDMI 1

DP

Auto Select

HDMI 2

Reset Input Source

On

DP SelectDPinputwhenyouareusingtheDP

(DisplayPort)connector.Pressthejoystickbuttontoconfirmtheselection.

HDMI 1 SelecttheHDMI 1 orHDMI 2inputwhenyouareusingtheHDMIconnector.Pressthejoystickbuttontoconfirmtheselection.HDMI 2

Auto Select Turnonthefunctiontoallowthemonitortoautomaticallyscanforavailableinputsources.Pressthejoystickbuttontoconfirmtheselection.

Reset Input Source

ResetsallsettingsundertheInput Sourcemenutothefactorydefaults.



Description

Display UsetheDisplaymenutoadjustimage.Dell 27 Gaming Monitor

S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Input Color Format

Aspect Ratio

Smart HDR

Sharpness

Reset Display

Desktop

50

RGB

Wide 16:9

Aspect Ratio AdjusttheimageratiotoWide 16:9,Auto Resize,4:3.

Input Color Format

Allowsyoutosetthevideoinputmodeto:

•RGB:Selectthisoptionifyourmonitorisconnectedtoacomputer(ormediaplayer)usingtheDPorHDMIcable.

•YPbPr:SelectthisoptionifyourmediaplayersupportsonlyYPbProutput.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Input Color Format

Aspect Ratio

Smart HDR

Sharpness

Reset Display

YPbPr

RGB

Sharpness Makestheimagelooksharperorsofter.

Movethejoystickupanddowntoadjustthesharpnessfrom‘0’to‘100’.



Description

Smart HDR MovethejoysticktoswitchtheSmartHDRfeaturebetweenDesktop,Movie HDR,Game HDR,DisplayHDR,andOff.

SmartHDR(HighDynamicRange)automaticallyenhancesthedisplayoutputbyadjustingthesettingsoptimallytoresemblelife-likevisuals.

•Desktop: Thisisthedefaultmode.Thismodeismoresuitableforgeneralusageofthemonitorwithadesktopcomputer.

•Movie HDR:UsethismodeduringplaybackofHDRvideocontenttoexpandthecontrastratio,brightness,andcolorpalette.Itmatchesthevideoqualitywithreallifevisuals.

•Game HDR:UsethismodewhenplayinggamesthatsupportHDRtoexpandthecontrastratio,brightness,andcolorpalette.Itmakesgamingexperiencemorerealisticasintendedbygamedevelopers.

•DisplayHDR:BestusedwithcontentthatcomplieswithDisplayHDRstandards.

•Off:DisablesSmartHDRfunction.

NOTE: ThepossiblepeakluminanceduringHDRmodeis400-nits(typical).TheactualvalueanddurationduringHDRplaybackmightvaryaccordinglytothevideocontent.

Reset Display ResetsallsettingsundertheDisplaymenutothefactorydefaults.



Description

Audio Dell 27 Gaming Monitor

S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Reset Audio

Volume 50

Volume Allowsyoutosetthevolumelevelofheadphoneoutput.

Usethejoysticktoadjustthevolumelevelfrom0to100.

Reset Audio ResetsallsettingsundertheAudiomenutothefactorydefaults.



Description

Menu SelectthisoptiontoadjustthesettingsoftheOSD,suchasthelanguagesoftheOSD,theamountoftimethemenuremainsonscreen,andsoon.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Transparency

Language

Reset Menu

Timer

20

English

20s

Language SettheOSDdisplaytooneofeightlanguages.

(English,Spanish,French,German,BrazilianPortuguese,Russian,SimplifiedChinese,orJapanese).

Transparency Selectthisoptiontochangethemenutransparencybymovingthejoystickupordown(min.0/max.100).

Timer OSD Hold Time: SetsthelengthoftimetheOSDremainsactiveafteryoupressabutton.

Movethejoysticktoadjustthesliderin1-secondincrements,from5to60seconds.

Reset Menu ResetsallsettingsundertheResetmenutothefactorydefaults.



Description

Personalize Dell 27 Gaming Monitor

S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

Shortcut Key 2

Shortcut Key 1

Shortcut Key 3

Dark Stabilizer

Preset Modes

Brightness/Contrast

Power Button LED On During Active

USB O� During Standby

Lighting On

Reset Personalization

Shortcut key 1 SelectfromPreset Modes,Game Enhance Mode,AMD FreeSync Premium Pro,Dark Stabilizer,Brightness/Contrast,Input Source,Aspect Ratio,Smart HDR,Volumesetasshortcutkey.

Shortcut key 2

Shortcut key 3

Power Button LED

Allowsyoutosetthestateofthepowerlighttosaveenergy.

USB AllowsyoutosettheUSBOnDuringStandbyorOffDuringStandbytosaveenergy.

Lighting Allowsyoutoturnonorturnofflightsontherearofthemonitor.

ResetPersona-lization

ResetsallsettingsunderthePersonalizemenutothefactorypresetvalues.



Description

Others SelectthisoptiontoadjusttheOSDsettingssuch astheDDC/CI,LCDconditioning,andsoon.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

DDC/CI

Display Info

LCD Conditioning

On

O�

Firmware M2T101

Service Tag ABCDEFG

Reset Others

Factory Reset

Display Info Displaysthemonitor’scurrentsettings.

DDC/CI DDC/CI (DisplayDataChannel/CommandInterface)allowsyourmonitorparameters(brightness,colorbalance,andetc.)tobeadjustableviathesoftwareonyourcomputer.YoucandisablethisfeaturebyselectingOff.Enablethisfeatureforbestuserexperienceandoptimumperformanceofyourmonitor.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

DDC/CI

Display Info

LCD Conditioning

On

O�

Firmware

Service Tag

Reset Others

Factory Reset



Description

LCD Conditioning Helpsreduceminorcasesofimageretention.Dependingonthedegreeofimageretention,theprogrammaytakesometimetorun.YoucanenablethisfeaturebyselectingOn.


S2721DGF

Menu

Personalize

Others

Brightness/Contrast

Game

Display

Input Source

Audio

DDC/CI

Display Info

LCD Conditioning On

O�Firmware

Service Tag

Reset Others

Factory Reset

Firmware Displaysthefirmwareversionofyourmonitor.

Service Tag DisplaystheServiceTag.TheServiceTagisauniquealphanumericidentifierthatallowsDelltoidentifytheproductspecificationsandaccesswarrantyinformation.

NOTE:TheServiceTagisalsoprintedonalabellocatedatthebackofthecover.

Reset Others ResetsallsettingsundertheOthersmenutothefactorydefaults.

Factory Reset Restoresallpresetvaluestothefactorydefaultsettings.


OSD warning messages

Whenthemonitordoesnotsupportaparticularresolutionmode,youcanseethefollowingmessage:


S2721DGF

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor specifications.

2560x1440, 60Hz or any other monitor

Thismeansthatthemonitorcannotsynchronizewiththesignalthatitisreceivingfromthecomputer.SeeMonitor SpecificationsfortheHorizontalandVerticalfrequencyrangesaddressablebythismonitor.Recommendedmodeis2560x1440.

YoucanseethefollowingmessagebeforetheDDC/CIfunctionisdisabled:

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

Yes No

S2721DGF


WhenthemonitorentersthePowerSavemode,thefollowingmessagewillappear:

S2721DGF

Entering Power Save Mode.


ActivatethecomputerandwakeupthemonitortogainaccesstotheOSD.


Ifyoupressanybuttonotherthanthepowerbutton,thefollowingmessageswillappeardependingontheselectedinput:


S2721DGF

No DP signal from your device.

Press any key on the keyboard or move the mouse or wake it up.

If there is no display, press the monitor button again to select the correct

input source.

IfeitherDP,HDMI1andHDMI2inputisselectedandthecorrespondingcableisnotconnected,afloatingdialogboxasshownbelowappears.

S2721DGF

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/S2721DGF

No DP Cable


or

S2721DGF



No HDMI 1 Cable


1

or

S2721DGF



No HDMI 2 Cable


2


WhenyouselectOSDitemsofFactoryResetinOtherfeature,thefollowingmessagewillappear:


Yes No

S2721DGF

Are you sure you want to reset to default settings?

SeeTroubleshootingformoreinformation.

Locking the rear-panel control buttons

Youcanlocktherear-panelcontrolbuttonstopreventaccesstotheOSDmenuand/orpowerbutton.

1

2345

To lock the button(s):

1. PressandholdButton 5forfourseconds,amenuappearsonthescreen.

2. Selectoneofthefollowingoptions:

• Menu Buttons:ChoosethisoptiontolockallOSDmenubuttonsexceptthePowerbutton.

• Power Button:ChoosethisoptiontolockonlythePowerbutton.

• Menu + Power Buttons:Choosethisoptiontolockallthebuttonsontherear-panelcontrol.

Tounlockthebutton(s),pressandholdButton 5forfoursecondsuntilamenuappearsonthescreen.SelecttheUnlock icon tounlockthebutton(s).


Setting the maximum resolution

Tosetthemaximumresolutionforthemonitor:

InWindows7,Windows8orWindows8.1:

1. ForWindows8orWindows8.1only,selecttheDesktoptiletoswitchtoclassicdesktop.ForWindowsVistaandWindows7,skipthisstep.

2. Right-clickonthedesktopandclickScreen Resolution.

3. ClicktheDropdownlistoftheScreen Resolutionandselect2560 x 1440.

4. ClickOK.

InWindows10:

1. Right-clickonthedesktopandclickDisplay Settings.

2. ClickAdvanced display settings.

3. ClickthedropdownlistofResolutionandselect2560 x 1440.

4. ClickApply.

Ifyoudonotsee2560 x 1440asanoption,youmayneedtoupdateyourgraphicsdriver.Dependingonyourcomputer,completeoneofthefollowingprocedures:

IfyouhaveaDelldesktoporportablecomputer:

• Gotohttp://www.dell.com/support,enteryourservicetag,anddownloadthelatestdriverforyourgraphicscard.

If you are using a non-Dell computer (laptop or desktop):

• Gotoyourcomputermanufacturer’ssupportwebsiteanddownloadthelatestgraphicdrivers.

• Gotoyourgraphicscardmanufacturer’swebsiteanddownloadthelatestgraphicdrivers.

56 | Troubleshooting

Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-testYourmonitorprovidesaself-testfeaturethatallowsyoutocheckwhetheryourmonitorisfunctioningproperly.Ifyourmonitorandcomputerareproperlyconnectedbutthemonitorscreenremainsdark,runthemonitorself-testbyperformingthefollowingsteps:

1. Turnoffbothyourcomputerandthemonitor.2. Unplugthevideocablefromthebackofthecomputer.ToensureproperSelf-Testoperation,removealldigitalandtheanalogcablesfromthebackofcomputer.

3. Turnonthemonitor.

Thefloatingdialogboxshouldappearon-screen(againstablackbackground),ifthemonitorcannotsenseavideosignalandisworkingcorrectly.Whileinself-testmode,thepowerLEDremainswhite.Also,dependingupontheselectedinput,oneofthedialogsshownbelowwillcontinuouslyscrollthroughthescreen.

S2721DGF



No DP Cable


or

S2721DGF



No HDMI 1 Cable


1

or

Troubleshooting | 57

S2721DGF



No HDMI 2 Cable


2

4. Thisboxalsoappearsduringnormalsystemoperationifthevideocablebecomesdisconnectedordamaged.

5. Turnoffyourmonitorandreconnectthevideocable;thenturnonbothyourcomputerandthemonitor.

Ifyourmonitorscreenremainsblankafteryouusethepreviousprocedure,checkyourvideocontrollerandcomputer,becauseyourmonitorisfunctioningproperly.


Built-in diagnosticsYourmonitorhasabuilt-indiagnostictoolthathelpsyoudetermineifthescreenabnormalityyouareexperiencingisaninherentproblemwithyourmonitor,orwithyourcomputerandvideocard.

1

2345

To run the built-in diagnostics:

1. Ensurethatthescreenisclean(nodustparticlesonthesurfaceofthescreen).

2. PressandholdButton5forfoursecondsuntilamenuappearsonthescreen.

3. Usingthejoystickcontrol,highlighttheDiagnostics optionandpressthejoystickbuttontostartthediagnostics.Agrayscreenisdisplayed.

4. Observeifthescreenhasanydefectsorabnormalities.

5. Togglethejoystickonceagainuntilaredscreenisdisplayed.

6. Observeifthescreenhasanydefectsorabnormalities.

7. Repeatsteps5and6untilthescreendisplaysgreen,blue,black,andwhitecolors.Noteanyabnormalitiesordefects.

Thetestiscompletewhenatextscreenisdisplayed.Toexit,togglethejoystickcontrolagain.

Ifyoudonotdetectanyscreenabnormalitiesuponusingthebuilt-indiagnostictool,themonitorisfunctioningproperly.Checkthevideocardandcomputer.


Common ProblemsThefollowingtablecontainsgeneralinformationaboutcommonmonitorproblemsyoumightencounterandthepossiblesolutions:

Common Symptoms

What You Experience

Possible Solutions

NoVideo/PowerLEDoff

Nopicture •Ensurethatthevideocableconnectingthemonitorandthecomputerisproperlyconnectedandsecure.•Verifythatthepoweroutletisfunctioningproperlyusinganyotherelectricalequipment.•Ensurethatthepowerbuttonisdepressedfully.•EnsurethatthecorrectinputsourceisselectedintheInput Sourcemenu.

NoVideo/PowerLEDon

Nopictureornobrightness

•IncreasebrightnessandcontrastcontrolsviaOSD.•Performmonitorself-testfeaturecheck.•Checkforbentorbrokenpinsinthevideocableconnector.•Runthebuilt-indiagnostics.•EnsurethatthecorrectinputsourceisselectedintheInput Sourcemenu.

MissingPixels LCDscreenhasspots

•Cyclepoweron-off.•PixelthatispermanentlyoffisanaturaldefectthatcanoccurinLCDtechnology.•FormoreinformationonDellMonitorQualityandPixelPolicy,seeDellSupportsiteat:www.dell.com/pixelguidelines.

Stuck-onPixels LCDscreenhasbrightspots

•CyclepowerOn-Off.•PixelthatispermanentlyoffisanaturaldefectthatcanoccurinLCDtechnology.•FormoreinformationonDellMonitorQualityandPixelPolicy,seeDellSupportsiteat:www.dell.com/pixelguidelines.

BrightnessProblems

Picturetoodimortoobright

•Resetthemonitortofactorysettings.•AdjustbrightnessandcontrastcontrolsviaOSD.

SafetyRelatedIssues

Visiblesignsofsmokeorsparks

•Donotperformanytroubleshootingsteps.•ContactDellimmediately.


Common Symptoms

What You Experience

Possible Solutions

IntermittentProblems

Monitormalfunctionson&off

•Ensurethatthevideocableconnectingthemonitortothecomputerisconnectedproperlyandissecure.•Resetthemonitortofactorysettings.•Performmonitorself-testfeaturechecktodetermineiftheintermittentproblemoccursinself-testmode.

HDRProblems CannotsetGFXsolutionintoHDRmodeafterswitchingintoDesktop/MovieHDR/GameHDR/DisplayHDRPresets

•EnsureyourcomputerorgraphicssolutionmeetstheminimumrequirementforHDRplaybackandinstallthelatestsoftwaredriversforthegraphicscard.•EnsurethattheHDMI2.0cablethatcomeswiththepackageisused.•Iftheabovestepsfail,choosetheresolution2560x1440fromtheDisplayPropertiestoforcetheproperHDRsignaling.

MissingColor Picturemissingcolor

•Performmonitorself-test.•Ensurethatthevideocableconnectingthemonitortothecomputerisconnectedproperlyandissecure.•Checkforbentorbrokenpinsinthevideocableconnector.

WrongColor Picturecolornotgood

•ChangethesettingsofthePresetModesintheColormenuOSDdependingontheapplication.•AdjustR/G/BvalueunderCustomColorinColormenuOSD.•ChangetheInputColorFormattoPCRGBorYPbPrintheColormenuOSD.•Runthebuilt-indiagnostics.

Imageretentionfromastaticimageleftonthemonitorforalongperiodoftime

Faintshadowfromthestaticimagedisplayedappearsonthescreen

•UsethePowerManagementfeaturetoturnoffthemonitoratalltimeswhennotinuse(formoreinformation,seePower Management Modes).•Alternatively,useadynamicallychangingscreensaver.


Product specific problems

Problem What you experience

Possible solutions

Screenimageistoosmall

Imageiscenteredonscreen,butdoesnotfillentireviewingarea

•ChecktheAspectRatiosettingintheDisplaymenuOSD.•Resetthemonitortofactorysettings.

Cannotadjustthemonitorwiththebuttonsonthefrontpanel

OSDdoesnotappearonthescreen

•Turnoffthemonitor,unplugthemonitorpowercable,plugitback,andthenturnonthemonitor.

NoInputSignalwhenusercontrolsarepressed

Nopicture,theLEDlightiswhite

•Checkthesignalsource.Ensurethecomputerisnotinthepowersavingmodebymovingthemouseorpressinganykeyonthekeyboard.•Checkwhetherthesignalcableispluggedinproperly.Connectthesignalcableagain,ifnecessary.•Resetthecomputerorvideoplayer.

Thepicturedoesnotfilltheentirescreen

Thepicturecannotfilltheheightorwidthofthescreen

•Duetodifferentvideoformats(aspectratio)ofDVDs,themonitormaydisplayinfullscreen.•Runthebuilt-indiagnostics.

NoimagewhenusingDPconnectiontothePC

Blackscreen •VerifywhichDPstandard(DP1.1aorDP1.4)isyourGraphicsCardcertifiedto.Downloadandinstallthelatestgraphicscarddriver.•SomeDP1.1agraphicscardcannotsupportDP1.4monitors.GotoOSDmenu,underInputSourceselection,pressandholdDPselectjoystickkeyfor8sectochangethemonitorsettingfromDP1.4toDP1.1a.


Universal Serial Bus (USB) specific problems

Specific Symptoms

What You Experience

Possible Solutions

USBinterfaceisnotworking

USBperipheralsarenotworking

•CheckthatyourdisplayisturnedON.•Reconnecttheupstreamcabletoyourcomputer.•ReconnecttheUSBperipherals(downstreamconnector).•Turnoffthemonitorandturnitonagain.•Rebootthecomputer.•CertainUSBdevicessuchasportableharddrivesrequirehigherpowersource;connectthedrivetothecomputerdirectly.

SuperSpeedUSB3.0interfaceisslow.

SuperSpeedUSB3.0peripheralsworkingslowlyornotworkingatall

•CheckthatyourcomputerisUSB3.0-capable.•SomecomputershaveUSB3.0,USB2.0,andUSB1.1ports.EnsurethatthecorrectUSBportisused.•Reconnecttheupstreamcabletoyourcomputer.•ReconnecttheUSBperipherals(downstreamconnector).•Rebootthecomputer.

WirelessUSBperipheralsstopworkingwhenaUSB3.0deviceispluggedin

WirelessUSBperipheralsrespondingslowlyoronlyworkingasthedistancebetweenitselfanditsreceiverdecreases

•IncreasethedistancebetweentheUSB3.0peripheralsandthewirelessUSBreceiver.•PositionyourwirelessUSBreceiverascloseaspossibletothewirelessUSBperipherals.•UseaUSB-extendercabletopositionthewirelessUSBreceiverasfarawayaspossiblefromtheUSB3.0port.

USBisnotworking

NoUSBfunctionalities

RefertoinputsourceandUSBpairingtable.

Appendix | 63

AppendixFCC notices (U.S. only) and other regulatory informationForFCCnoticesandotherregulatoryinformation,seetheregulatorycompliancewebsitelocatedatwww.dell.com/regulatory_compliance.

Contacting Dell NOTE: If you do not have an active Internet connection, you can find

contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dellprovidesseveralonlineandtelephone-basedsupportandserviceoptions.Availabilityvariesbycountryandproduct,andsomeservicesmaynotbeavailableinyourarea.

To get online Monitor support content:

Seewww.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1. Gotowww.dell.com/support.

2. VerifyyourcountryorregionintheChooseACountry/Regiondrop-downmenuatthebottom-rightcornerofthepage.

3. ClickContactUsnexttothecountrydropdown.

4. Selecttheappropriateserviceorsupportlinkbasedonyourneed.

5. ChoosethemethodofcontactingDellthatisconvenientforyou.

D

C

A

B

4321

D

C

B

A

4321

S2721DGF Outline DimensionUnit :mm(inch)Dimension :NominalDrawing : Not to scale

Tilt

Z=0

Z=50.6 (1.99)

Z=51.6(2.03)

M4x10 (4x)

100

[3.9

]

122

[4.8

]

Swivel45Sw

ivel

45

175

.25

[6.9

]

611.6[24.1]

596.74[23.5]

7.43[0.3]

7.43[0.3]

363.

55

[14

.3]

335

.66

[13.

2]

7.4

2[0

.3]

20

.47

[0.8

]

Pivot90Pivot9

0

200.29[7.9]46.56

[1.8] 213.9[8.4]

130

[5.1

]

5 21

218.43[8.6]

42.03[1.7]

25

.9[1

]

369.

19[1

4.5

]

4.53[0.2]

416

.9[1

6.4

]

655

.4[2

5.8

]

43

.8[1

.7]

160

.44

[6.3

]5

23

.85

[20

.6]

54

1.8

4[2

1.3

]

38

.54

[1.5

]3

93

.93

[15

.5]

34

8.1

7[1

3.7

]

218

.6[8

.6]

275.9[10.9]

67.

84

[2.7

]

19.0

6[0

.8]

Outline Dimension

dell s2721dgf monitor user's guide

Documents