dell it best-practice sharing: standardizing sustomer and product data to be consumable and usable
TRANSCRIPT
MT63: Dell IT best-practice sharing –standardizing data to be consumable and usable
Panelists
Darin Bartik
Executive Director, Information Management
@simpleisbetter
Doug Hillary
Vice President, Global Sales Operations
@texbruin
Tony Pladies
Executive Director, IT Information Capital
and Data Science
Data is the new currency.
Invest wisely.
Align IT and the business• Define objectives
• Set KPIs
• Assess environment
• Anticipate needs
Business becomes
data-drivenTransform the business• Connect the intelligence
• Build analytics capabilities
• Deliver agile, secure BI
Build a scalable, all data strategy• Adapt to changing needs
• Optimize performance
• Lower costs
• Address security
The all data journey: we started with the end in mind
Dell addresses data challenges holistically, yet modularly.
How Dell does data
Our mission: to make
data meaningful to Dell, our partners and our customers.
Our strategy: to build
a data platform that empowers innovation, provides insight and inspires action.
Dell information management capabilities
Platform
Operations
GovernanceS
tra
teg
y InnovationMDMCustomerAccountProductCatalog
EBIReporting
Analytics
Information
Exchange
(B2B)
Tra
nsfo
rma
tion
Dell data management platform
Business value
Raw data
Infrastructure
Services
Master dataIntegrated data
Operations and support
Information Insight Decision
• Industry trends
• Capability enablement
• Capability deployment
• Platform architecture
• Enterprise architecture
• Engineering
• Capacity planning
• Adoption
Dell Statistica migration case study
Enabling analytics everywhere
Dell migrated from a leading analytics provider to Statistica in under six months to:
• Enable analytics across the enterprise.
• Lower the cost of software licensing.
• Keep our analysts analyzing data, not writing code.
• Get more value for our money.
• Drink our own champagne
“But we’ve never used another product.”
We identified change agents at all levels of the organization to be advocates and partners every step of the way.
“We’ve spent years writing code. We can’t just throw that all away.”
We examined the techniques and functions of our teams, then showed how to replicate those in Statistica.
“We’re data professionals. What about our career longevity?”
We demonstrated how our deep expertise could be enhanced by a product with our own name on it.
Cultural change must be addressed
Immediate benefits
• $2M savings
• Immediate problem-solving capability delivery to out business partners
Future benefits
• Integration of Statistica with other tools and end-to-end solution enablement
• Expansion of Dell’s Data as a Service (DaaS) model capabilities
• Dell as a differentiated leader in predictive analytics and data science innovation
Key outcomes
What worked and what we would do differently
Identify impacted users, communicate change widely.
Engage change resistors to help solve the problems.
Engage BI Exec Council to drive sponsorship and accelerate change process.
Demonstrate how Statisticacan do a better job for less money and grant early access and training to demystify.
Use contests to inspire and reward.
Guide users away from inefficiencies, challenging processes.
Anticipate and plan for adjustments.
Teams managing critical functions need more time.
Create a platform for mindshare on new capabilities.
Invest in on-demand support during transition period.
Stand up a separate environment for continuous road testing.
Make time for office hours and workshops.
3 things to do next
Get inspired. Review the Dell Statistica and How Dell Does IT: Business Management System case studies, and visit the Dell-on-Dell and Big Data booths today.
Get going. Start a conversation with other Dell customers about what your analytics solutions are doing for you and how you can improve.
Get prepared. Think about how you can begin to address the cultural barriers that may exist to becoming data-driven.
Thank you!