dell frs case study - ges
DESCRIPTION
Having worked with GES on a smaller project the prior year, Dell contacted GES about its Field Readiness Seminar, a four-day event hosting 4,500 Dell Account Executives at the MGM Hotel in Las Vegas. While initially GES was asked to focus on the Expo component of the event, Dell quickly became aware of GES’ comprehensive, turnkey capabilities in event production. As Dell and GES personnel began working together, GES became Dell’s one-stop solution for all aspects of the event.TRANSCRIPT
©2011 Global Experience Specialists, Inc. (GES)
ges.com | 800.424.6224
GES: Event Solutions That Compute
Overview
Having worked with GES on a smaller project the prior year, Dell contacted GES about its Field Readiness Seminar, a four day event hosting 4,500 Dell Account Executives at the MGM Hotel in Las Vegas. While initially GES was asked to focus on the Expo component of the event, Dell quickly became aware of GES’ comprehensive, turnkey capabilities in event production. As Dell and GES personnel began working together, GES became Dell’s one-stop solution for all aspects of the event.
Case Study | Dell FRS
©2011 Global Experience Specialists, Inc. (GES)
ges.com | 800.424.6224
Testimonial“I love the Expo.”
— Michael Dell, Founder & Chief Executive Officer
“FRS was our largest sales conference ever and a complete home run.”
— Andy Lark, Vice President Global Marketing & Communication
Objectives
Create an experience for Dell attendees to fully comprehend • how Dell products, services and solutions combine to deliver a complete package for their clients.
Provide personalized, turnkey service to Dell.•
Solutions
Designed, created and installed over 35 different interactive • areas, including healthcare, education and public enterprise, to demonstrate how Dell’s products, services and solutions can be sculpted for individual clients.
Developed a downloadable mobile app for attendees, • illustrating the seminar layout, exhibit descriptions, daily schedule and partners in attendance.
Four GES managers and 35 GES crew were • on-site each day to oversee operations.
Results
The Expo was named by attendees as one of the three • most valuable elements of the entire seminar.
96% of attendees felt that the Expo delivered relevant and • important content which matched their customers’ needs.
GES’ expertise and guidance helped Dell save money • by integrating rental and re-usable components.
Dell executives felt that the event was phenomenal, and they • especially appreciated GES’ responsiveness and expert advice.
Case Study | Dell FRS