delivery plan sit30616 certificate iii in hospitality...we will assist students to find wok...

Delivery Plan – SIT30616 Certificate III in Hospitality

Deliver Plan: SIT30616 Certificate III in Hospitality – Inexperienced student V1/2018 NOTE: Subject to change at short notice P a g e | 1

SUMMARY OF COURSE HOURS – Inexperienced students

*Barista Total Learning Hours and Total Assessment Hours do not include FSS units of competency in calculation

** Work experience 36 x 4hr shifts – Statements of Attainment for the Customer Service cluster and/or the SIT30616 Certificate III in Hospitality qualification cannot be

issued until all shifts are completed and the logbook and supervisor report is returned for review and marking by BHA.

Learning Activities Total Hours

Customer Service


WHS


Barista*

Face to face classes 52 Face to face classes 12 Face to face classes 30

Online learning 28 Online learning 6 Online learning 14

Site Visits 15 Site Visits 15

Project 50 Case study 5 Project 7

WeChat 20 WeChat 8 WeChat 6

Reading – blog/magazine/etc 4

YouTube 8 YouTube 5 YouTube 12

Pdf companion online 35.5 Pdf companion online 10 Pdf companion online 11

36 X 4hr Shifts** 144 TOTAL LEARNING HOURS 46 TOTAL LEARNING HOURS 95

TOTAL LEARNING HOURS 356.5

Assessment Activities Total Hours

Customer Service


WHS


Barista

Briefing by assessor 2 Briefing by assessor .5 Briefing by assessor .5

Reading instructions 2 Reading instructions .5 Reading instructions .5

Multiple Choice online 35.5

Multiple Choice online 6


Short answers online Short answers online Short answers online

Practical observation 12 Practical observation 1 Practical observation 4

Debrief by assessor 3 Debrief by assessor .5 Debrief by assessor 1

TOTAL ASSESSMENT HOURS 54.5

TOTAL ASSESSMENT HOURS 8.5 TOTAL ASSESSMENT HOURS 20




Information Access


Coaching


FSS

Face to face classes 12 Face to face classes 24 Face to face classes 12

Online learning 8 Online learning 6 Online learning 18

Site Visits 3

Project 5 Project 10 Case Study 5

WeChat 3 WeChat 4 WeChat 2

YouTube 8 YouTube 4

Pdf companion online 12.5 Pdf companion online 5.5 Pdf companion online 21.5

TOTAL LEARNING HOURS 40.5 TOTAL LEARNING HOURS 57.5 TOTAL LEARNING HOURS 65.5


Information Access


Coaching


FSS

Briefing by assessor .5 Briefing by assessor 4 Briefing by assessor .5

Reading instructions .5 Reading instructions 4 Reading instructions .5



Multiple Choice online 16.5

Short answers online Short answers online Short answers online

Practical observation 3 Practical observation 8 Practical observation 4

Debrief by assessor .5 Debrief by assessor 4 Debrief by assessor .5

TOTAL ASSESSMENT HOURS 14.5 TOTAL ASSESSMENT HOURS 28 TOTAL ASSESSMENT HOURS 22




Bar

Calculation of Times

(due to English as Second Language)

Learning Activities not included on

schedule as times/days are flexible

Face to face classes 70 PDF reading – 1 page per 10 minutes Site Visits – see attached 2017 schedule example

Online learning 24 Multiple Choice questions – 1 question per 5 minutes WeChat

Site Visits 26 Short Answer questions – 1 question per 15 minutes YouTube

Project 40 Research questions – 1 question per 120 minutes Reading – blog/magazine/etc

WeChat 13 Online learning – 1 section per 2 hours

Reading – Australian Wine Guide 50

YouTube 22 LEARNING ACTIVITIES

Pdf companion online 92.5 Structured Supervised Instruction Structured unsupervised activities

TOTAL LEARNING HOURS 337.5 Face to Face (F2F) training Online learning

Site visits Project


Bar

Reading – blog/magazine/Australian Wine Guide

Briefing by assessor 2 WeChat

Reading instructions 2 YouTube

Pdf companion online

Short answers online 34 Shifts – 36 x 4hr (customer service cluster)

Practical observation 13

Debrief by assessor 2

TOTAL ASSESSMENT HOURS 53



Qualification Code SIT30616 Qualification Name Certificate III in Hospitality Version 1/2018

Term 1/2018 (21/05/2018-22/07/2018) Group Ref# 2018/B

Location Lvl 2, 468 George Street Trainer Ruby Zhu or Erwin Lange Term Dates:21/05/2018-22/07/2018

Additional Information Extra Barista practice available every Sunday 10am – 5pm when BHA venue is open (no extra cost), please book in advance

Cohort Inexperienced Students

Break Times Break times are flexible depending on agreement of students with trainer each day

Online Resources Time has been allocated after face to face (F2F) class to start, continue and/or complete the online section for the unit(s) of competency. The student can complete this at BHA venue using their computers or at home.

Week Details Monday Tuesday Wednesday Thursday Friday Saturday Sunday

1 10am – 2pm

WHS (F2F)

SITXWHS001 Participate in safe work practices

SITXWHS001 online: Section 1 (2hr)

10am – 2pm

Customer Service (F2F)

BSBWOR203 Work effectively with others

BSBWOR203 online:

Section 1 (2hr)

Office open 10am-5pm

Start PDF reading – BSBWOR203 – 52 pages (8.5hr)

Office open 10am -5pm

Support Services

Start PDF reading – SITXWHS001 – 58 pages (10hr)

2 Start SITXWHS001 Case study (5hr)

10am – 2pm

WHS (F2F)


SITXWHS001 online: Section 2-3 (4hr)

10am – 2pm



BSBWOR203 online: Section 2 (2hr)



Support Services




3 PROJECT start – 50hr

(customer service)

Complete PDF reading – SITXWHS001

Submit SITXWHS001 Case study

10am – 3pm

WHS (F2F)


Includes Assessment –SITXWHS001 Participate in safe work practices – Practical (1hr)

SITXFSA001 online: Section 1 (2hr)

10am – 2pm



BSBWOR203 online: Section 3 (2hr)


Start PDF reading – SITXFSA001 – 56 pages (9.5hr)


Support Services

4 Complete PDF reading – BSBWOR203 Submit Assessment

SITXWHS001 Participate in safe work practices – Multiple Choice, Short Answers (6hr)

10am – 2pm

FSS (F2F)

SITXFSA001 Use Hygienic practices for food safety

SITXFSA001 online: Section 2 (2hr)

SITXFSA002 online: Section 1-2 (4hr)

10am – 2pm


SITHIND004 Work effectively in hospitality service

Assessment – 2pm-6pm BSBWOR203 Work effectively with others –Practical (4hr)


Submit Assessment

BSBWOR203 Work effectively with others - online Multiple Choice & Short Answers (5hr)


Support Services

Start PDF reading – SITHIND004 – 54 pages (9hr)

5

Complete PDF reading – SITXFSA001

AND

Start PDF reading – SITXFSA002 – 76 pages (12.5hr)

10am – 2pm

FSS (F2F)

SITXFSA001 Use Hygienic practices for food safety

And

SITXFSA002 Participate in safe food handling practices



10am – 2pm



SITHIND004 online: Section 1 (2hr)


Start SITXFSA001 and SITXFSA002 Case study (5hr)


Support Services




6 Complete PDF reading – SITXFSA002

Submit Assessment

SITXFSA001 Use Hygienic practices for food safety – Multiple Choice, Short Answer & Research questions (12hr)

10am-2pm

FSS (F2F)

SITXFSA002 Participate in safe food handling practices

Assessment – 2pm-6pm SITXFSA001 Use Hygienic practices for food safety –Practical AND SITXFSA002 Participate in safe food handling practices – practical (4hr)


10am – 2pm



SITHIND004 online: Section 2-3 (4hr)


Submit SITXFSA001 and SITXFSA002 Case study


Support Services

Start PDF reading – SITHFAB005 – 66 pages (11hr)

7 Submit Assessment

SITXFSA002 Participate in safe food handling practices – multiple choice, Short Answers (4.5hr)

10am – 5pm

Barista (F2F)

SITHFAB005 Prepare and serve espresso coffee

SITHFAB005 online: Section 1-2 (4hr)

10am – 2pm



SITHIND004 online: Section 4 (2hr)


Start PROJECT – 7hr (coffee) to be done in own time


Support Services

8 Complete PDF reading – SITHIND004

Submit Assessment SITHIND004 Work effectively in hospitality service - online Multiple Choice & Short Answers (10.5hr)

10am – 5pm

Barista (F2F)



10am – 2pm


SITXCCS006 Provide service to customers

Assessment – 2pm-6pm SITHIND004 Work effectively in hospitality service – Practical (4hr)

SITXCCS006 online: Section 1-2 (4hr)



Support Services

Start Didasko PDF reading – SITXCCS006 – 66 pages (11hr)




9 10am – 5pm

Barista (F2F)



10am – 2pm



SITXCCS006 online: Section 3-4 (4hr)



Support Services

10 TERM 1 BREAK – OFFICE OPEN

11 TERM 1 BREAK – OFFICE OPEN

12-17 TERM 1 BREAK – Office CLOSED

Work experience - Option 1: complete all 36 x 4hr shifts during this break

- Option 2: complete 50% of 36 x 4hr shifts during this break and 50% during Term 2 break

We will assist students to find wok placement, please contact our office 02 92837407 for an appointment.

18 TERM 1 BREAK – Office OPEN





Term 2/2018 (01/10/2018-02/12/2018) Group Ref# 2018/B

Location Lvl 2, 468 George Street Trainer Ruby Zhu or Erwin Lange Term Dates:01/10/2018-02/12/2018


Cohort Inexperienced students

Compulsory Work Experience

Provide learners with “Logbook” to be completed by student and manager/supervisor.

Shift required 36 x 4hr. If doing an 8hr shift that is considered two shifts.

Shift Options –

Option 1: can complete all 36 x 4 shifts in Term 1 break;

Option 2: can complete 50% of shifts in Term 1 break and 50% in Term 2 break

Option 3: can complete all 36 x 4 hour shifts in Term 2 break




20 10am – 5pm

Barista (F2F)


SITHFAB005 online: Section 7 (2hr)

Complete PDF reading – SITHFAB005

10am – 2pm



SITXCCS006 online: Section 5 (2hr)


Start reading PDF SITHFAB002 – 180 pages (30hr)


Support Services



Week Details

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

21 Complete PDF reading – SITXCCS006

10am – 5pm

Barista (F2F)

SITHFAB005 Prepare and serve espresso coffee – Latte Arts

10am – 2pm





Support Services

Start PDF reading – SITXCOM002 – 42 pages (7hr)

22 Submit Assessment

SITHFAB005 Prepare and serve espresso coffee – Multiple Choice and Short Answer (14hr)

Submit Assessment SITXCCS006 Provide service to customers – online Multiple Choice & Short Answer (13hr)

10am – 2pm

RSA (F2F)

SITHFAB002 Provide responsible service of alcohol – includes online learning

Assessment – 2pm-6pm SITHFAB005 Prepare and serve espresso coffee – Practical (4hr)


10am – 2pm


SITXCOM002 Show social and cultural sensitivity

Assessment – 2pm-6pm SITXCCS006 Provide service to customers – Practical (4hr)

SITXCOM002 online: Section 1-2 (4hr)


PROJECT for coffee cluster due to be submitted by Friday 5pm via email to >>>>>>>


Support Services

Start RSA project - 5hr

23 Complete PDF reading – SITXCOM002

AND

SITHFAB002

10am – 2pm

RSA (F2F)

SITHFAB002 Provide responsible service of alcohol – includes online learning

Start Assessment - 2pm - 6pm SITHFAB002 Provide responsible service of alcohol - Multiple Choice & Short Answer (complete at home if required) (11hr)


10am – 2pm


SITXCOM002 Show social and cultural sensitivity

Assessment – 2pm-6.30pm

SITXCOM002 Show social and cultural sensitivity – Multiple Choice & Short Answer (7hr)


PROJECT for Customer Service cluster due to be submitted by Friday 5pm via email to >>>>>>>


Support Services

Submit Assessment - SITHFAB002 Provide responsible service of alcohol - Multiple Choice & Short Answer



Week Details


24 Start PDF reading – SITXHRM001- 34 pages (5.5hr)

PROJECT for RSA cluster due to be submitted by Tuesday 5pm via email to >>>>>>>

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skills (theory)

SITXHRM001 online: Section 1 (2hr)

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skills (practical)

Includes practical assessment (2hr)



Support Services

25 Start PROJECT – 10hr

(Coaching cluster)

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skills (theory & practice)


10am – 2pm

Coaching (F2F)





Support Services

26

10am – 2pm

Coaching (F2F)



10am – 2pm

Coaching (F2F)





Support Services

27 Complete PDF reading – SITXHRM001

10am – 2pm

Coaching (F2F)


Assessment - 2pm - 6pm SITXHRM001 Coaching others in job skills - Multiple Choice & Short Answer - complete at home (8hr)

10am – 2pm

Coaching (F2F)





Support Services

Submit Assessment - SITXHRM001 Coaching others in job skills - Multiple Choice & Short Answer



Week Details


28 10am-2pm

Optional – catch up on training and/or assessment

Start PDF reading – SITHFAB010 – 80 pages (13.5hr)

PROJECT Coaching cluster due to be submitted by Thursday 5pm via email to

>>>>>>>>



3pm-7pm

Bar (F2F)

SITHFAB010 Prepare and serve cocktails


Support Services



31-37 TERM 2 Break

Work experience - Option 2: complete second 50% of 36 x 4hr shifts during this break

- Option 3: complete all 36 x 4hr shifts during this break

We will assist students to find wok placement, please contact our office 02 92837407 for an appointment.








Term 3/2019: 04/03/2019-05/05/2019 Group Ref# 2018/B

Location Lvl 2, 468 George Street Trainer Ruby Zhu or Erwin Lange Term Dates: 04/03/2019-05/05/2019


Cohort Inexperienced students

Compulsory Work Experience

Provide learners with “Logbook” to be completed by student and manager/supervisor.

Shift information




42 Start PDF reading – SITHGAM001 – 67 pages (11hr)

10am-2pm


10am-4pm

Bar (F2F)

SITHGAM001 Provide responsible gambling services

AND

Start reading - Australian Wine Guide – 300 pages (50hr)

Office open 1-7pm


3pm-7pm

Bar (F2F)



Support Services

43 Start Cocktails PROJECT (10hr)

10am-4pm

Bar (F2F)


Complete PDF reading – SITHFAB010

Office open 1-7pm


3pm-7pm

Bar (F2F)



Support Services



Week Details


44 Start PROJECT RCG (5hr)

Submit Assessment SITHFAB010 Prepare and serve cocktails – Multiple Choice (2.5hr)

10am-2pm


Complete PDF reading – SITHGAM001

PROJECT Cocktail due to be submitted by Wednesday 5pm via email to >>>>>>>

10am-4pm

Bar (F2F)


Assessment – Practical (1 hr)

Office open 1-7pm

Assessment 1-3pm SITHFAB010 Prepare and serve cocktails – Practical (2hr)

3pm-7pm

Bar (F2F)

SITHFAB012 Provide advice on Australian wines


Support Services

RCG PROJECT due to be submitted by Saturday 5pm via email to >>>>>>>

Submit Assessment – SITHGAM001 Provide responsible gambling services - Multiple Choice & Short Answer (7.5hr)

45 Start PDF reading – SITHIND002 -

76 pages (12.5hr)

AND

SITHFAB012 – 30 pages (5hr)

Start PROJECT SITHFAB012 and SITHFAB012 (20hr)

10am-2pm

Information Access (F2F)

SITHIND002 Source and use information on the hospitality industry


Office open 1-7pm

3pm-7pm

Bar (F2F)


Includes online learning (2hr)


Support Services

46 Start SITHIND002 project (5hr)

10am-2pm


10am-2pm




Office open 1-7pm

3pm-7pm

Bar (F2F)




Support Services




47 Complete PDF reading - SITHFAB012

AND

Start PDF reading - SITHFAB013 – 200 pages (33hr)

10am-2pm



Assessment 2pm-5pm

SITHIND002 Source and use information on the hospitality industry – practical (3hr)

Office open 1-7pm

3pm-7pm

Bar (F2F)




Support Services

48 Complete PDF reading – SITHIND002

10am-2pm


Submit Assessment

SITHIND002 Source and use information on the hospitality industry – Multiple Choice & Short Answer (10hr)

Submit Assessment SITHFAB012 Provide advice on Australian wines – Short Answer (7.5hr)

PROJECT SITHIND002 due to be submitted by Thursday 5pm via email to >>>>>>>

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB013 Provide advice on imported wines



Support Services

49 Office open 1-7pm

3pm-7pm

Bar (F2F)




Support Services




50 10am-2pm


Office open 1-7pm

3pm-7pm

Bar (F2F)




Support Services

51 Complete PDF reading - SITHFAB013

Complete reading - Australian Wine Guide

Submit PROJECT

SITHFAB012

AND

SITHFAB012

Office open 1-7pm

3pm-7pm

Bar (F2F)




Support Services

Submit Assessment SITHFAB013 Provide advice on imported wines – Short Answer (5.5hr)

52 END OF COURSE

TERM 3 Break

delivery plan sit30616 certificate iii in hospitality...we will assist students to find wok...

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