Delivering Outstanding Tutorials

new National Occupational Standards for Personal Tutoring

and GROW coaching model

Aims

• Enable personal tutors to carry out more effective one-to-one

tutorials

• Introduce you to new National Occupational Standards for

Personal Tutoring

• Introduced you to a powerful coaching method called GROW

  

Starter Questions

What is the purpose of tutorials?

  

What skills does the tutor need?

 

What are the benefits to the learner?

 

 

National Occupational Standards

http://www.fetn.org.uk/

 

01 Manage self, work relationships and work demands

02 Develop own practice in personal tutoring

The Standards: the Personal Tutor

03 Create a safe, supportive and positive learning environment

04 Explore and identify learners’ needs and address barriers to learning

05 Enable learners to set learning targets and evaluate their progress and achievement

06 Encourage the development of learner autonomy

The Standards: one-to-one tutorials

07 Enable learners to develop personal and social skills and cultural awareness

08 Enable learners to enhance learning and employability skills

09 Support learners’ transition and progression

The Standards: group tutorials

10 Provide learner access to specialist support services

11 Contribute to improving the quality and impact of personal tutoring and its reputation within own organisation

The Standards: quality and impact

Coaching

Using the GROW model

G GoalThis is the end point, where the client wants to be. The goal has to be defined in such a way that it is very clear to the client when they have achieved it.

R RealityThe Current Reality is where the client is now. What are the issues, the challenges, how far are they away from their goal?

O

Obstacles

There will be Obstacles stopping the client getting from where they are now to where they want to go. If there were no Obstacles the client would already have reached their goal.

OptionsOnce Obstacles have been identified, the client needs to find ways of dealing with them if they are to make progress. These are the Options.

W Way ForwardThe Options then need to be converted into action steps which will take the client to their goal. These are the Way Forward.

The Coaching Conversation

The two most important skills for a coach are the ability to ask good questions and listen effectively.

 

Don't ask closed questions that call for a yes or no answer, such as "Did that cause a problem?" Instead ask open ones like "What effect did that have?"

 

Be prepared with a list of questions for each stage of the GROW process – see pack for suggestions

Use active listening skills and let the student do most of the talking.

 

Remember that silence provides valuable thinking time: you don't always have to fill silence with the next question.