dekra akademie gmbh vocational education and …...vocational education and training at dekra...
TRANSCRIPT
Vocational education and training at DEKRA Akademie
DEKRA Akademie GmbH
Training services at a glance
With competence and sympathy
Foreword 3
Your success is our challenge 4
1 Transport logistics 6
2 Aviation – Safety 8
3 Aviation – Security 10
4 Warehousing 12
5 Automobile technology 14
6 Environmental and hazardous goods logistics 16
7 Building � Trade � Industry 18
8 IT Services 20
9 Commercial and administrative 22
10 HR and organisation management 24
11 Further training for skilled staff and managers 26
12 Health care and social services 28
Quality and competence 30
Locations / About us 31
2 | 3
Dear Sir or Madam
Our everyday working life can hardly be coped with without continual learning, especially in light of legal requirements demanding compliance in many areas.
In this brochure DEKRA Akademie presents to you its comprehensive range of seminars. You may attend any of these seminars in more than 100 locations throughout Germany. The broad selection of seminars in vocational education and learning combined with DEKRA’s nation-wide infrastructure constitute its indistinguishable USP in Germany.
Whether qualifications for commercial drivers or in IT, training in industrial safety, seminars on quality manage-ment, qualification in the care professions or first-class management seminars – as far as qualifications for success in your profession or company are concerned, DEKRA Akademie has all the courses you need.
And this is your double benefit: DEKRA Akademie offers you a rapid and competent overview of purposeful and necessary types of training while, at the same time, providing you with customized solutions for you and your company. As different teaching modules may be combined in various ways, our seminars can be tailored according
to your individual expectations. For you this means top efficiency in qualification – without any detours or infor-mation overload.
Our DEKRA Akademie experts guarantee you qualifica-tion of the highest level, true to our slogan: With DEKRA quality is number one!
Yours faithfully
Jörg MannspergerCEO DEKRA Akademie GmbHMember of the Board of Directors, DEKRA SE
With competence and sympathy
DEKRA Akademie stands for more than 30 years of experience in further education and is one of the largest private educational institutions in Germany. Our claim is ˝quality comes first˝.
DEKRA’s comprehensive offer of integrated qualification and management solutions will prepare your company’s sure way to success.
You are considering further training for your marketing and IT staff ? You need innovative strategies to enhance customer and staff loyalty or perhaps you wish to offer ad-vanced training to your skilled workers? No problem. We will be glad to provide customized solutions for any requi-rement. Our strength is to structure business processes as
optimal as possible in companies and institutions – as a reliable partner at your side. You may trust in our sound expertise: we guarantee real world knowledge, flawless consulting and coaching from A-Z. However, DEKRA offers you more than just a broad spectrum of solutions in personnel matters.
Our services are thus characterised by top level flexibility enabling clients to find the solution that works best for them. All of this for the purpose of fully developing the potential of your staff to your company’s advantage.
Your success is our challenge
4 | 5
Approaches and methodsQ QQ SeminarsQ QQ IncentivesQ QQ etc.
InfrastructureQ QQ Modern mediaQ QQ FacilitiesQ QQ Support
MarketingQ QQ Internal and external
commercialization and organisation of semi-nars
Coaches and advisorsQ QQ CompetentQ QQ Experience based
on practice Q QQ Flexible
Ensuring transfer Q QQ Practical application of
seminar contents
Quality assurance Q QQ QM system support
and care
Our service portfolio
Transport logistics
In the transport sector, training in step with current practice and specific seminars ensure you are on the safe side, since nothing is of greater value for you than a qualified staff member on the road and one in the scheduling department.
Arriving safely
How can the cost of fuel and material be economized on and what needs to be taken into account during driving time and rest periods? How does a fully loaded truck react in the event of emergency braking, and how do you protect yourself against traffic violations which may lead to high fines? In the strictly regimented transport sector top qualified staff members constitute a direct competitive advantage. While ensuring the quality of their work they also reveal new potentials within the company.
Our certified training offers enable companies to comply with legal obligations and rules such as the German Federal Qualification Law for Commercial Drivers (BKrFQG), for example. We will be glad to develop individual approaches with you that are tailor-made for the needs of your opera-tions. At the same time we will advise you on financial aid at your disposal. Experts in our medical psychology service will assist you with driving licence related issues in more than 30 locations. We offer advice, special advanced semi-nars and courses aimed at restoring driving ability.
Our service portfolio Benefits
Q QQ Legal certaintyQ QQ Cost reduction in material and fuel Q QQ Optimised operating procedures Q QQ Well trained and qualified staff
members
Do you have any questions concerning the German Federal Qualification Law for Commercial Drivers (BKrFQG) or any other subjects? Please check our web-site for more information:
www.dekra-akademie.com (Training for truck drivers)
Vocational education and training RoadQ QQ Training partnership or
re-training as commer-cial driver
Q QQ General foreman ˝mo-tor traffic˝
Q QQ Examined EU commer-cial truck/bus driver (incl. bGQ)
Q QQ Load securing per VDI 2700a
Q QQ Simulator trainingQ QQ Training in high risk
situations, driving safetyQ QQ Digital tachograph
(DTCO)
Q QQ Studies in passenger transport and goods traffic
Q QQ Vehicle technology and economic driving
Q QQ Basics in driving physics Q QQ Customer-oriented
conductQ QQ Legal and social
requirements Q QQ Environmental protec-
tion and road safety Q QQ Accident prevention, li-
mitation of damage and training in perfection
Q QQ Telematics for drivers and schedulers
German Federal Qualification Law for Commercial Drivers (BKrFQG) Q QQ Accelerated basic truck/bus
qualificationQ QQ Further EU-commercial driver
training truck/bus (5 modules of 7 hrs each or 35 hrs.)
Q QQ Job changer course truck/bus ForwardingQ QQ Re-training as forwarding
agentQ QQ Exam preparations forwarding
agent and qualified logistics specialist in freight matters
Q QQ Fleet management cars or haul trucks
Q QQ Training for schedulers
6 | 7
Aviation – Safety
Safety in a technical and operative sense is a complex subject in aviation. DEKRA sets a new benchmark when it comes to professional vocational training.
Making ambitious goals come true
With its comprehensive approach to security DEKRA Aviation is your competent partner when implementing currently valid or future specifications required by the EU (EASA and OPS 1) and ICAO.
As regards technical safety, everything centres around the handling of machinery, its servicing and maintenance.
To avoid accidents, we place people with their skills and limitations at the centre of attention when it comes to operative safety.
In light of consistently increasing legal safety require-ments, DEKRA regularly updates its contents of learning.
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Our service portfolio Benefits
Q QQ Optimal positioning of the company regarding matters of industrial safety
Q QQ Implementation of added requi-rements of man and technology in terms of safety and reliability
Any further questions? Please check our website for more information:
www.dekra-akademie.com (Safety and security)
Executives/auditorsQ QQ ISO 19011 and 9100
systemsQ QQ QM-training for skilled
workers Q QQ Quality System As-
sessment and Internal Auditor Training
Q QQ Aircraft Accident Inve-stigation and Prevention Programme
Q QQ Crisis or Aviation Safety Management
Q QQ Managers in ˝middle management”
Specialised trainingQ QQ ICAO Aviation English
Annex 1, 6, 10Q QQ English in Maintenance
per VO (EG) P 66Q QQ International Aviation
LegislationQ QQ Human Performance
and Limitations OPS 1, 3Q QQ Human Factors in
Flight Operations/CRM or Maintenance 145.A.30
Q QQ CRM training and training per OPS 1
Q QQ Safety management systems
Q QQ Maintenance programmes
Our servicesQ QQ The Civil Aviation
Safety SystemQ QQ EASA/JAA Regulations
and RequirementsQ QQ EASA Regulations for
general aviationQ QQ Maintenance pro-
grammeQ QQ Part 145Q QQ Part MQ QQ Part 66Q QQ Part 147Q QQ Part 21
Aviation – Security
In aviation anybody wishing to make a successful quick start needs to first carry out the necessary preparatory work on the ground to warrant security. This includes all measures that aim at staff security.
Aiming for increased security
With DEKRA Aviation you will profit from the know-how of a reliable security expert with all-round responsibility of courses in aviation.
We optimise processes in the security sector and prime your staff for any possible outside threats. Our offer is geared towards aviation companies and airport operators as well as airfreight companies and the shipping industry.
The result: exceedingly well-trained staff, optimally prepa-red according to EU regulation no. 300/2008 and Aviation Security Act in connection with specifications by the Ger-man Federal Ministry of the Interior (BMI/BMVBS) and the German Federal Office of Civil Aeronautics (LBA).
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Our service portfolio Benefits
Q QQ No security flaws in processes and among staff members
Q QQ Training according to applica-ble laws and specifications
Q QQ Exemplary security approaches for smooth operations and a strong company image
Please find out more on our website:
www.dekra-akademie.com (Safety and security)
Air security training Q QQ Security personnelQ QQ Security officer Q QQ Other staff
Air freight safety training Q QQ Air freight security
officers and their depu-ties as well as branch managers
Q QQ Training for staff with access to identifiable air freight (incl. transpor-ters)
ServicesQ QQ Production support
with flight security plans
Q QQ Production support with air freight security programmes
Q QQ Consulting of aviation companies with imple-mentation of security programmes
Q QQ Consulting of persons officially authorised as regards air security
Q QQ Air freight security ship-ment consulting
Air safety training Q QQ Air security assistants Q QQ Air security inspector
personnel Q QQ Air security inspector
personnel/goodsQ QQ Air security inspector
freight and any Q QQ Supplementary types of
training
Warehousing
In recent years the logistics sector has turned into number three among the sectors of industry. With increasing volumes, however, higher expectations on qualified staff are equally on the rise. DEKRA seminars ensure the ongoing flow of goods.
Comprehensive warehousing
No company is operational unless goods are available on schedule. Nothing could be worse for a company than down times in production. This is why warehouse logistics workers and managers carry a huge respon-sibility for the best possible flow of materials, short transit times as well as quality of goods and processes.
DEKRA seminars provide you with sound know-how in all aspects of warehouse logistics. Our strict quality standards coupled with more than 30 years of expe-rience in education in both transport and logistics will guarantee you and your skilled staff first rate real world vocational education and training such as, for examp-le, for forklift drivers or Chamber of Trade examined logistics foremen.
Attendance of DEKRA seminars will ensure your staff ’s compliance with all directives concerning occupational and industrial safety.
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Our service portfolio Benefits
Q QQ Less damage to stored and trans-ported goods
Q QQ Fewer accidents Q QQ Optimised operational procedures
and processes
Vocational training as forklift driver; annual instruction brush-up; operators of automated guided vehiclesQ QQ Training/instruction acc.
to standards provided by professional associations
Training as operator of reach trucks
Q QQ Training/instruction acc. to standards provided by professional association
Preparation for external exam at Chamber of Commerce (IHK)Q QQ Qualified storemanQ QQ Person skilled in ware-
house logisticsQ QQ Person skilled in port
logistics
Storage – dispatch – order picking Q QQ Logistic processes in
warehouseQ QQ Goods incoming and
outgoing
Examined logistics foreman
Q QQ Master craftsman’s di-ploma based on Cham-ber of Commerce (IHK) exam
Re-training (IHK)
Q QQ Qualified warehouse specialists
Q QQ Skills in warehouse logistics
Q QQ Skills in port logistics
Specialised training course
Special goods follow special technical regulations:
Storage of hazardous material
Automobile technology
Experts are not wrong when they compare a car repair shop to an operation theatre. That is why qualifications such as those offered by DEKRA for car repair and body construction shops as well as fleet managers are all the more important.
Making service visible
Automobile systems are becoming ever more complex. As a result, the bar for repair shop staff has been raised significantly higher these days compared to a few years ago. This is what is expected of repair shop workers: correct handling of new material, confident application of specific test and repair procedures as well as compliance with safety standards combined with a sound contextual understanding of business.
Technicians, managers and re-trainees from the automo-bile sector will find a large choice of further education and training offers.
As a recognised partner of various automobile manufac-turing and insurance companies we guarantee a high level of practical relevance.
In addition we offer specialised seminars such as advan-ced training for certified fleet managers.
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Our service portfolio Benefits
Q QQ Extended portfolio of repair works and enhanced capacity utilisation of your vehicle re-pair shop
Q QQ Faster repair service and lower cost of repairs
Q QQ Enhanced customer satisfaction
Handling of pyrotechnical restraint systemsQ QQ Certificate of compe-
tence in handling pyro-technical systems
Q QQ Technical and physical basics
Handling of air conditio-ning in vehicles Q QQ Proof of competence for
maintenance and repair of air conditioning systems for cars
Q QQ Safety agents
Dent lifting Dent removal techniqueQ QQ Cost effective repair
techniques of top qua-lity
Retraining car body and vehicle builders/car service mechanics Q QQ Final training qualifica-
tion with Chamber of Trade exam
Cross-linking of mechatronic systemsQ QQ Electro-technics Q QQ Engine managementQ QQ Automated safety
systems
Expert seminar for high voltage systems in auto-mobiles Q QQ Proof of competence for
high voltage systems in automobiles
Environmental and hazardous goods logistics
Nothing is more important than safety and environmental protection. DEKRA offers extensive training courses for dri-vers of hazardous goods vehicles, hazardous goods officers and all other logistics workers dealing with hazardous goods.
Avoiding explosives
People with responsibility in their jobs for safe handling of hazardous materials and objects must have knowledge of currently valid national and international regulations and be able to apply them confidently. Their specific knowledge requires updating in regular intervals.
DEKRA training courses for commercial drivers and officers of hazardous goods provide all the necessary know-how that is legally required for them to comply with their jobs.
Needless to say that we will also prepare you and your staff extensively for your Chamber of Commerce (IHK) exam.
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Our service portfolio Benefits
Q QQ Secure transports
Q QQ Prevention of accidents
Q QQ Customer satisfaction
Q QQ Compliance with legal requirements
Drivers of hazardous goods basic and advanced training Q QQ Basic course Q QQ Extension course ˝Tank˝Q QQ Extension course
˝Explosives˝Q QQ Extension course
˝Radio-active materials˝Q QQ Further training (every
5 years)
Basic training and exam preparation for officers of hazardous goodsQ QQ Basic courseQ QQ Part: street, rail, inland
shipping, Ocean ship-ping
Asbestos works Q QQ Subject-specific
teaching per TRGS 519 rules
Fire protectionQ QQ Fire safety team Q QQ Fire control officer
Waste legislationQ QQ Transport permitQ QQ Specialist officer at com-
pany levelQ QQ Waste disposal company
Air conditioning technology Q QQ Dealing with air con-
ditioning equipment containing CFCs
Building � Trade � Industry
Trade and industry are those sectors worldwide in which products are developed and manufactured. Companies active in those sectors require highly skilled staff to be able to accomplish these tasks professionally.
Excellent positioning in trade and industry
Manufacturing cannot be imagined without conventional joining processes. It is thus necessary to combine traditi-onal techniques with most modern CNC technology and electro-technology. Alternative energies in connection with air conditioning, building services and modern vehicle technology are gaining ever more significance and, in combination with environmental protection, point the way to the future.
As far as the areas of building and transport equipment are concerned, technology is consistently adjusted to mar-ket requirements. As a result, continuous training courses designed for operators in areas such as occupational and industrial safety are, in part, required by law.
Skilled security staff with a Chamber of Commerce quali-fication is required as companies and private persons also place high value on safety. We offer the necessary qua-lifying training courses.
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Our service portfolio Benefits
Q QQ Obtaining qualifications in our product-related subjects is not only a step into the future but also a step to counteract the shortage of skilled workers
Q QQ Optimised work processes in your area of responsibility
Q QQ Enhanced protection for staff, clients and the environment
Renewable energies
Q QQ Basic training for staff in distribution, plan-ning and assembly
CNC qualification
Q QQ DEKRA Certificate and European CNC opera-ting license upon suc-cessful passing of exam
Vocational training as
welder Q QQ DEKRA welder certifi-
cate and DEKRA wel-ding pass upon success-ful passing of exam
Crane operation
Q QQ Type relevant operator’s permit for hall cranes, loading cranes or bridge cranes
Skilled electrician
Q QQ Qualification to carry out restricted electroni-cal jobs independently
Vocational training for skilled staff in the metal sector Q QQ Preparation for final
exams by Chamber of Commerce and Cham-ber of Trade
IT Services
Heavy duty IT structures and top performing staff able to utilise them are indispensable for the business success of your company.
Programming success
Business processes have been changed by computers and the Internet. Virtually nothing moves anymore without heavy duty IT infrastructures. Any software and techno-logy is only as good as those who work with them.
Companies’ economic success and the efficiency of pu-blic institutions depend more than ever on highly skilled IT staff and users.
In the IT sector DEKRA features among the leading providers of learning in IT and is a recognised partner of corporations such as Microsoft, SAP and Pearson VUE.
Together with experienced trainers, state-of-the-art technology and an extensive portfolio of subject-specific seminars we offer bespoke qualifications for every need: from standardised course offers and customized semi-nars, workshops and coaching to full management of company-wide educational projects.
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Our service portfolio Benefits
Q QQ One-stop consulting, conception, installation and qualification
Q QQ Recognised exams and certificates
Q QQ Certified quality management
Studying at DEKRA Akademie – for information please click on: www.dekra-akademie.com (DEKRA University Berlin)
Application
Q QQ PC basicsQ QQ WindowsQ QQ Microsoft OfficeQ QQ Image processing Q QQ SAP R/3
Programming
Q QQ Java/Java ScriptQ QQ C/C++ und C#.NETQ QQ Visual Basic
Visual Basic.NETQ QQ HTML/PHP
Operating systems – networks – databasesQ QQ MicrosoftQ QQ UNIX/LinuxQ QQ NovellQ QQ Oracle Q QQ SQL
Media
Q QQ Digital designQ QQ Film & TV Q QQ Business management
Security
Service ManagementQ QQ Data protectionQ QQ ITIL*
* currently in cooperation, accreditation pending
Certifications
Q QQ ECDLQ QQ MCSA/MCSEQ QQ MCTS/MCITPQ QQ LPI
Commercial and administrative
In offices and commercial operations all-round talents are greatly in demand. For this purpose DEKRA offers a com-prehensive catalogue of seminars and flexible, modern learning systems such as p.r.o.f.i.
Learning in an organised fashion
Areas of responsibility need to be organised more effici-ently than ever before and communication processes with customers, business partners and staff members need professional structuring – and all of this frequently in various languages. Confident use of PC, Internet and SAP skills are considered to be a must.
DEKRA prepares your office staff and commercial em-ployees for new challenges. In doing so, state-of-the art technology and innovative methods of learning as well as experienced trainers, tutors and e-tutors will ensure success in learning.
An interesting alternative to classic seminars is further training that is flexible in terms of time as facilitated by p.r.o.f.i. system at DEKRA: learning of essential contents without a previously fixed schedule. The ˝virtual class-room˝ opens upto every learner unable to regularly attend in-class lectures the opportunity to take part in these subject-specific courses.
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Our service portfolio Benefits
Q QQ Individual determination of location, time and duration of further training
Q QQ Large selection of real world subjects
Q QQ Cost-effective further training based on customized learning concepts
SAP user Q QQ Finance and controllingQ QQ PersonnelQ QQ PurchasingQ QQ Materials managementQ QQ Distribution
Vocational training in office communications/as industrial sales manage-ment assistant Q QQ Exam preparation for
Chamber of Commerce in retail/wholesale/dia-logue marketing
Office communications/
office organisation
Q QQ From business corre-spondence to media communication
German as a foreign
languageQ QQ Job-related integrati-
on based on language competence
Accounting
Q QQ From basics in accoun-tancy to annual financi-al statements
Business English
Q QQ LCCI exam option
HR and organisation management
You need skilled staff? The personnel management system developed by DEKRA facilitates this know-how to compa-nies, granting them thus a valuable advantage in terms of time and quality.
Generating know-how
Companies’ success in the market is increasingly decided by the knowledge factor. As a result, highly qualified staff who combine their vocational and personal skills in such a way that genuine, task-relevant know-how is introdu-ced in their field of work are the most valuable resources of modern organisations.
Based on our HR and organisation management system we support personnel managers when recruiting new staff as efficiently as possible and assist them to further develop know-how of skilled staff and managers in a targeted way.
DEKRA offers one-stop personnel services: from person-nel recruitment and employee qualification that meets companies’ demands to procuring urgently needed skilled staff. We guarantee our clients smooth processing and rapid success.
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Our service portfolio Benefits
Q QQ Optimised personnel processes and costs
Q QQ Simplified management of applicants
Q QQ Immediate availability of staff qualified according to require-ments
Qualifizierung -Coaching- Individuelle und pass-genaue Qualifizierung auf Basis des Profilings
AgencyQ QQ Profile matching
analyses of vacancies Q QQ Contact management Q QQ Matching
Consulting/ProfilingQ QQ Inventory of available
know-how/skills Q QQ Alignment with labour
market requirements Q QQ Elaboration of possible
perspectives
Qualification/CoachingQ QQ Individual and custo-
mized qualification based on profiling
Management of applicants Q QQ Easy-to-use electronic
administration of appli-cation documents
Subsidy management Q QQ Benefit from our exper-
tise and know-how
Further training for skilled staff and managers
Expertise alone is not enough. The so-called soft skills play an equally important role in the success of your company. To this end a variety of courses and work-shops are offered by DEKRA.
Persuading with soft skills & using management systems effectively
Successful companies are characterised by their clearly defined goals. That is why an important role is played by workers and managers who, above and beyond their extensive expertise, also offer excellent social and behavi-oural skills.
DEKRA personality training seminars and workshops are individually designed for every company. As an example: sales and marketing staff are able to do more than achieve top sales figures: as persuasive company representatives and valued partners of their clients they are an indispens-able success factor.
Important skills in this context are communication strategies, presentation techniques and effective manage-ment of time and conflicts. With the German Institute for Business Studies (www.dib.de) we offer you just the right partner.
a DEKRA company
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Our service portfolio
Practical skills Q QQ PresentingQ QQ RhetoricQ QQ Time managementQ QQ Approaches to sales Q QQ Meetings facilitation
Interpersonal skillsQ QQ ModerationQ QQ Intercultural compe-
tence Q QQ Managing conflict Q QQ MotivationQ QQ Problem solvingQ QQ Negotiation strategy Q QQ Teambuilding and team
development
Leadership skills Q QQ Handling conflict Q QQ Managing by objectives Q QQ Communication in
every day leadership Q QQ Problem solving Q QQ Strategy workshopsQ QQ Change management
Benefits
Q QQ More successful employees owing to a motivating working climate
Q QQ Enhanced communication and transparent processes
Q QQ Strong representation of your company through your managers and employees
For information about the German Institute for Business Studies please go to:www.dekra-akademie.com (Management Training)
Health care and social services
Owing to their innovational energy and intensity in creating jobs the health care and social services sectors are, as drivers of growth and employment, among the largest segments of the German economy.
Safety in life
According to forecasts turnover in the healthcare sector is going to rise from 240 billion today to 260 billion in 2020. The number of employed staff is expected to rise from 5 to 7 million. There is thus a shift taking place in the fields of health care and education as a support system to a social and health-minded economy. The consequences are evident: marketisation of social spheres and increased competition.
What is in demand is efficiency, quality and customer orientation, which is why the achievement potential of service providers must be enhanced. The consequences are evident: medical institutions, daytime clinics and sup-ply systems with modern structures will close ranks.
Professions in the health and social sector are subject to constant change with expectations on staff qualifications are on the rise. Thanks to its professional competence, learning opportunities on offer and a nationwide infra-structure DEKRA Health Care and Social Services is your partner in areas such as health, care and education.
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Our service portfolio
HealthQ QQ Health careQ QQ Medical qualificationsQ QQ Administration and
organisation Q QQ ManagementQ QQ Quality management
and certifications
CareQ QQ Basic qualifications at
helper level Q QQ Upskilling measures
and qualifications for promotion
Q QQ Skilled staffQ QQ Social care provision Q QQ Medical care provision Q QQ Administration, organi-
sation and management Q QQ Quality management
and certifications
EducationQ QQ Pedagogy – from 0-2
years – to educational science
Q QQ Day-care centres, nurse-ry nurses, management
Q QQ Adult education and vocational pedagogy
Q QQ Quality management and certifications
Benefits
Q QQ Safety and quality in the company
Q QQ One-stop DEKRA Health Care and Social Services
Q QQ Collaboration and professional support by your employees in the changing world of health and social services
Quality and competence
Your needs are our challenge
Quality
With DEKRA Akademie GmbH providing quality in all of the services on offer comes first and is of course always subject to prevailing legal requirements as well as the latest scientific findings.
Q QQ Qualified consulting by skilled staff:Our lecturers and trainers have pursued a relevant edu-cational background and supplementary qualifications.
Q QQ Many years of experience in further training: Annually, more than 120,000 people attending our nati-onwide net of training centres are prepared for changing or new professional requirements.
Q QQ Recognised seminars: Our seminars, recognised by competent authorities, will assist you with improving efficiency and cutting costs.
Q QQ A wide range of learning opportunities:Our training offers range from one day seminars to vocational re-training lasting several years, and from qualifications for individual staff to a company specific concept of educational training and learning.
Q QQ QM and Management: Management seminars are offered by our subsidiary „Deutsches Institut für Betriebswirtschaftslehre“ (German Institute of Business Studies, DIB).
Q QQ Transparency in cost and service: As our client you may book just the number of qua-lifying courses and seminars that are best suited for your company.
Q QQ Academic qualifications: DEKRA University Berlin is state recognised and en-titled to offer Bachelor of Arts (B.A.) degree courses independently.
Competence
Q QQ Certified according to DIN ISO EN 9001 and AZWVQ QQ SAP educational partner since 1996Q QQ Certified Technical Education Centre (CTEC)Q QQ Microsoft Official Curriculum (MOC) Partner Q QQ Official Prometric CenterQ QQ ECDL-Partner
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Jörg MannspergerCEO DEKRA Akademie GmbHMember of the Board of Directors, DEKRA SEHandwerkstraße 1570565 StuttgartTel. + 49 711/78 61-0 www.dekra-akademie.com
MarketingDiotima Neuner-Jehle DEKRA Akademie
Graphic designyes or no Media GmbH, Stuttgartwww.yes-or-no.dePhotographs: DEKRA, fotolia.de, and others
© DEKRA Akademie GmbH, Oktober 2011 All rights reserved.
About us
NoteTo ensure easy brochure reading male word forms only are used. All information provided, however, refers to both men and women.
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Mecklenburg-Vorpommern
Schleswig-Holstein
Brandenburg
Nordrhein-Westfalen
HessenThüringen Sachsen
Rheinland- Pfalz
Sachsen-Anhalt
Baden-Württemberg
Saarland
Bayern
Niedersachsen
Kiel
Schwerin
PotsdamMagdeburg
Hannover
Erfurt Dresden
Stuttgart
Saarbrücken
München
Nürnberg
Ingolstadt
LeipzigDortmundDuisburg
Düsseldorf Essen
Köln
Brühl
Frankfurt
Berlin
Bremen
Hamburg/Norderstedt
Aachen
Wuppertal
Göttingen
Bremer-haven
Merse-burg
Ulm Augsburg
BielefeldMünster
Kaisers-lautern
Lübeck
Meppen
Osnabrück
Stralsund
Gera
Görlitz
Heilbronn
Neubranden-burg
Oldenburg
Rostock
Gelsenkirchen
Vechta
Neunkirchen
Wildau
Mayen
Neuruppin
Siegen
Karlsruhe
Reutlingen
FreiburgSingen
Würzburg Bayreuth
Gerolstein
Herford
DEKRA Akademie GmbH
DEKRA Akademie GmbH
Info telephone +49 1805.33 57 30*Internet www.dekra-akademie.de E-Mail [email protected]
Handwerkstraße 15D-70565 Stuttgart* (0,14 EUR/min German landline net;
max. 0,42 EUR/min. from mobile networks) 81270/B1 October 2011