dekalb county sanitation progress report presentation...
TRANSCRIPT
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DeKalb County Sanitation
Progress Report Presentation
Sanitation Pilot
Lee May Interim CEO
Dunwoody Presentation
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Sanitation Pilot Project Team
Morris Williams
Doug Edwards
Edmond
Richardson
Dionne McKenzie
Billy Malone
Charles Mason
Tony McBride
Tracy Hutchinson
Gordon Burkette
Bret Davis
Kimberly White
German Otero
Theresa Grant
Greg Brake
Ryan Anderson
Sheila Jones
Robert Gordon
Don Jones
Terry McKenzie
Clifton Perkins
Anthony Moore
Alma Whitfield
Darron Allen
Mekel Blackwell
Ernest Sandiford
Anthony
Kitchens
James Leonard
Gordon Kenna
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Dunwoody Presentation
2014
Dunwoody Fourth of July Parade
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“The Sanitation Division strives to facilitate cost effective, timely and sustainable solid waste collection and disposal services; aiming to ensure an aesthetically pleasing community for the residents and commercial entities to work, live or play.”
DeKalb Sanitation Mission
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Order of Presentation
DeKalb County Sanitation
Overview of Objectives
Next Steps
Input from Dunwoody
Questions
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Priorities Employee Safety Simplification for the Customer More Efficient Operations Improved Community Look and Feel Increased Recycling Rates
DeKalb County Sanitation
Overview of Objectives
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Sanitation Pilot Overview
Highlights 3 Months 28,000 Households Same Day Collection (Recycling Day) Pilot Households Receive 65 Gallon Carts for
Garbage (Green) 9 Pilot Areas Covering Portions All Commissioner Districts Brookhaven*, Chamblee, Dunwoody & Lithonia
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Anecdotal Evidence Highly Positive
11,000 Calls on the Pilot through May < 3% of participants called or emailed
6,900 Informational (Am I in, when will it start) April
Calls Dropped Sharply in May
4,000 calls for all Other Items
210 Opt Out Requests
141 New Recycling Subscription Requests*
Cart storage (limited private parking & or covenant issues)
Response from Customers
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Potential Cart Sizes
35 Gallon 65 Gallon 45 Gallon 95 Gallon
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Upcoming Activities Pilot Employee Survey/Listening General Sanitation Employee Survey Analysis of Routes Customer Survey
DeKalb County Sanitation
Next Steps
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Analysis Measures
Fleet Maintenance Review of equipment Performance Efficiencies Challenges
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Analysis Measures
Elected officials inquiries Customer Service
inquiries/reports Fleet Maintenance reports Employee survey & feedback
(June 20/July) Customer survey (July) Supervisor and inspector reports Field observations
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Final Report Structure
Executive Summary
Customer Survey Information Specific to Dunwoody
Summary of Entire Service Area
Recommendations
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DeKalb County Sanitation
Input from Dunwoody
General Sentiment on Pilot
Concerns
Questions
Additional information Requests
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DeKalb County Sanitation
Progress Report Presentation
Sanitation Pilot
Lee May Interim CEO