I innocently wanted to transfer some of my photos and videos off of my BlackBerry Torch 9800. I plugged my USB cable into the Dell Insperion Laptop with Windows 7. The laptop detected that I had plugged in a device, and deduced that it was my Black-Berry and so launced the “BlackBerry Desktop Sofware” application.

The “BlackBerry Desktop Sofware” application, once launched, was set to automatically check for it’s own software updates. It found that there was indeed an update, and immediately began downloading its own software. Meanwhile, the phone was in the process of updating itself. The laptop updated itself before the phone, and demanded that it be “restarted.” Should I have known better? How? It was the end of my Black-Berry experience.

The following is a transcript of the online technical support attempt that culminated in the purchase of a Samsung SGH-a777

Please wait for a chat representative to respond.Welcome to AT&T Chat. My name is 'Carolyn Davis' and I'll be happy to assist you today.Fred Slocombe: Did you get my last message?Carolyn Davis: I do apologize that you are having a problem with the error message .. I will be happy to assist you with your problem today.Carolyn Davis: For veri�cation purposes, I will need the last 4 of your social security number, please.Fred Slocombe: ####Carolyn Davis: Thank you, Mr. Slocombe. and I do apologize that you are having a problem with the phone. Please allow me 2 to 3 minutes to check on that error.Fred Slocombe: Thank you.Carolyn Davis: Thank you for waiting, Mr. Slocombe.Carolyn Davis: Do you see JVM in front of that error?Fred Slocombe: No other characters.Carolyn Davis: According to what I have, the error is that the Application manager threw an uncaught exception or problem. Normally you would leave the phone connected to the computer and click reset to restart the BlackBerry smartphone.Fred Slocombe: Do you mean the reset button on the back of the phone, or some reset button on the computer?Carolyn Davis: The one that is on the phone. The trick is that it would need to have been done while connected to the computer. at this phone do not do that.Carolyn Davis: There is a solution.Carolyn Davis: Basically, you would need to back up the phone, then do a master reset or Wipe the unit, and then run the application loader.Fred Slocombe: I backed up the phone previously. How do I do a master reset?Carolyn Davis: I will send you a link with instructions.Fred Slocombe: Thank you.Carolyn Davis: Perform a Reset for the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0 click hereCarolyn Davis: Please click the above link and let me know if you are able to access it. Scroll down to the section labeled Master Reset (Wipe Handheld).Fred Slocombe: Thank you. I'm printing it now.Fred Slocombe: It's doing something! That's an improvement.Fred Slocombe: Rebooting.Carolyn Davis: That is good. When you do the Application loader on the Blackberry desktop, you would use the section entitled ''To remove applications or application data").Fred Slocombe: Still waiting for the reboot to �nish.Carolyn Davis: Thank you and do you need the instructions on the Application loader?Fred Slocombe: The problem is I previously performed a hard reset, but no menu came up at all. It went straight to the error message, so doing the Master Reset, according to the instructions, won't be possible If my menu screen never shows up.Carolyn Davis: Just to con�rm you are not seeing the menu at this point?Fred Slocombe: There is no menu. The status bar at the bottom of the reboot screen has completed it's journey across the bottom of the screen, but the reboot screen is still there.Fred Slocombe: App Error 200 message is now at the center of a white screen.Carolyn Davis: At this point, Mr. Slocombe, I would recommend that you chat with our data team. May I transfer you?Fred Slocombe: Yes please.Carolyn Davis: No problem and is there anything else I can assist you with before I transfer you to the data team?Fred Slocombe: No thanks.Carolyn Davis: Thank you for choosing AT&T, we do appreciate your business. Thank you also for visiting the AT&T Live Support Chat. It has been my pleasure to assist you today. I will be transferring you now. Please wait while I transfer the chat to the appropriate chat representative. Please be patient as someone will be with you shortly.

Welcome to AT&T Data Support Chat. My name is 'Ricardo Garza' and 111 be happy to assist you today.Ricardo Garza: I am reviewing your posted issue from the pre-chat survey you submitted.Fred Slocombe: Thanks

Ricardo Garza: I will be more than happy to research and answer your questions on what your error 200 may be Mr. Slocombe.Ricardo Garza: In order to better assist you today, I will need to access your account. Will this be ok?Fred Slocombe: YesRicardo Garza: Thank you, please allow 2-3 minutes to pull your account up and review this for you.Fred Slocombe: OkRicardo Garza: I understand you have Torch.Fred Slocombe: Yes a 9800Ricardo Garza: It says "Application manager threw an uncaught exception",Ricardo Garza: They have a solution for it.Ricardo Garza: I am sending you some information through a link on the chat. I will like for you to make sure that your popup blocker is disabled to avoid potentially disconnecting you with the link. Let me know if you need assistance disabling your pop up blocker on your computer's browser.Ricardo Garza: Please click here.Fred Slocombe: The App Error 200 shows up directly after I reboot. I have no access to any menu items at all.Ricardo Garza: Allow me 2 to 3 minutes to research how to do a master reset without a menu.Fred Slocombe: OkRicardo Garza: I have it. I appreciate your patience.Fred Slocombe: Thanks.Ricardo Garza: Please click here to see how to perform a Master Reset with a RIM BlackBerry Device using BlackBerry Desktop Software 6.xFred Slocombe: Sorry. "BlackBerry Desktop Software cannot communicate with the connected device. Ricardo Garza: Please power o� the device, and remove the battery for 30 seconds, then replace it.Fred Slocombe: Okay. I had to just pull the battery because no buttons are functional either.Ricardo Garza: Please make sure the USB cable is disconnected.Ricardo Garza: What version of he Blackberry Desktop Manager do you have?Ricardo Garza: We are trying to avoid having to reinstall the handheld software because it will take over an hour plus the download.Fred Slocombe: Version 6.1.0.35 (June 7, 2011, Bundle 34)Ricardo Garza: Thank you.Fred Slocombe: The Battery is still out. The USB is disconnected. How do I proceed exactly?Ricardo Garza: Please click here.Ricardo Garza: I needed you to reboot he device without it being connected.Fred Slocombe: Ok. I'll put the battery back in while the USB is disconnected.Ricardo Garza: If that does not work I sent you a series of unable to detect solutions.Fred Slocombe: The last link you sent was broken.Ricardo Garza: Let me resend it and send you the URL as well to copy and paste. I apologize.Ricardo Garza: Please click here.Ricardo Garza: http://www.att.com/esupport/solutionDisplay.jsp?solutionId-KB4602Ricardo Garza: Has the USB conne3ction detected the Blackberry before?Ricardo Garza: *connectionFred Slocombe: Yes. The Blackberry software decided to restart my laptop when I was in the middle of updating the device. That's when this whole mess started.

[ at this point the AT&T web site displayed an error message and timed-out my account. ]

Fred Slocombe: Are you still there?Ricardo Garza: I am.Ricardo Garza: I am thinking it may need to have tihe Blackberry Desktop Manager uninstalled, the computer rebooted and then reinstalled.Ricardo Garza: The error 200 is merely an application error.Fred Slocombe: The laptop software seems to be �ne.Ricardo Garza: What you are describing looks like the Desktop may have caused the corruption, right?

Ricardo Garza: OK then we need to do a Master Reset on the Torch via the Desktop Manager.Fred Slocombe: It does not recognize the device.Ricardo Garza: RIM provides all of those steps to recognize it. Were you able to open the last link Mr. Slocombe?Ricardo Garza: The "Unable to connect a RIM BlackBerry Device to the Computer using BlackBerry Desktop Manager/Software"?Fred Slocombe: Yes I have that screen open.Ricardo Garza: Have you tried all of them?Ricardo Garza: I might skip and go to the link that says "Uninstall the BlackBerry Device driver and USB Mass Storage Device driver,"Fred Slocombe: I'm getting overwhelmed with information. Hang on.Ricardo Garza: I am going to recommend you be transferred to RIM without the support charge through us.Ricardo Garza: I know exactly how you feel.Ricardo Garza: I have done these for 6 years.Ricardo Garza: There is a solution to a solution to a solution.Ricardo Garza: You will want to contact our data support at 1-800-331-0500 and they can forward you toRIM, research in motion, the blackberry manufacturer, for expert assistance. After entering your mobile number, you'll press 0-1 to reach them directly.Fred Siocombe: It's called Android.Ricardo Garza: You will want to call us to warm transfer you.Fred Siocombe: Press what on what?Ricardo Garza: In there defense Blackberries. are still business machine kings.Ricardo Garza: Blackberry generally charge for support.Ricardo Garza: We have an account with them but need to troubleshoot it �rst.Ricardo Garza: We did.Ricardo Garza: It got to be a lot more problems than an error 200.

Please wait for a chat representative to respond.Welcome to AT&T Chat. My name is 'Carolyn Davis' and I'll be happy to assist you today.Fred Slocombe: Did you get my last message?Carolyn Davis: I do apologize that you are having a problem with the error message .. I will be happy to assist you with your problem today.Carolyn Davis: For veri�cation purposes, I will need the last 4 of your social security number, please.Fred Slocombe: ####Carolyn Davis: Thank you, Mr. Slocombe. and I do apologize that you are having a problem with the phone. Please allow me 2 to 3 minutes to check on that error.Fred Slocombe: Thank you.Carolyn Davis: Thank you for waiting, Mr. Slocombe.Carolyn Davis: Do you see JVM in front of that error?Fred Slocombe: No other characters.Carolyn Davis: According to what I have, the error is that the Application manager threw an uncaught exception or problem. Normally you would leave the phone connected to the computer and click reset to restart the BlackBerry smartphone.Fred Slocombe: Do you mean the reset button on the back of the phone, or some reset button on the computer?Carolyn Davis: The one that is on the phone. The trick is that it would need to have been done while connected to the computer. at this phone do not do that.Carolyn Davis: There is a solution.Carolyn Davis: Basically, you would need to back up the phone, then do a master reset or Wipe the unit, and then run the application loader.Fred Slocombe: I backed up the phone previously. How do I do a master reset?Carolyn Davis: I will send you a link with instructions.Fred Slocombe: Thank you.Carolyn Davis: Perform a Reset for the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0 click hereCarolyn Davis: Please click the above link and let me know if you are able to access it. Scroll down to the section labeled Master Reset (Wipe Handheld).Fred Slocombe: Thank you. I'm printing it now.Fred Slocombe: It's doing something! That's an improvement.Fred Slocombe: Rebooting.Carolyn Davis: That is good. When you do the Application loader on the Blackberry desktop, you would use the section entitled ''To remove applications or application data").Fred Slocombe: Still waiting for the reboot to �nish.Carolyn Davis: Thank you and do you need the instructions on the Application loader?Fred Slocombe: The problem is I previously performed a hard reset, but no menu came up at all. It went straight to the error message, so doing the Master Reset, according to the instructions, won't be possible If my menu screen never shows up.Carolyn Davis: Just to con�rm you are not seeing the menu at this point?Fred Slocombe: There is no menu. The status bar at the bottom of the reboot screen has completed it's journey across the bottom of the screen, but the reboot screen is still there.Fred Slocombe: App Error 200 message is now at the center of a white screen.Carolyn Davis: At this point, Mr. Slocombe, I would recommend that you chat with our data team. May I transfer you?Fred Slocombe: Yes please.Carolyn Davis: No problem and is there anything else I can assist you with before I transfer you to the data team?Fred Slocombe: No thanks.Carolyn Davis: Thank you for choosing AT&T, we do appreciate your business. Thank you also for visiting the AT&T Live Support Chat. It has been my pleasure to assist you today. I will be transferring you now. Please wait while I transfer the chat to the appropriate chat representative. Please be patient as someone will be with you shortly.

Welcome to AT&T Data Support Chat. My name is 'Ricardo Garza' and 111 be happy to assist you today.Ricardo Garza: I am reviewing your posted issue from the pre-chat survey you submitted.Fred Slocombe: Thanks

Ricardo Garza: I will be more than happy to research and answer your questions on what your error 200 may be Mr. Slocombe.Ricardo Garza: In order to better assist you today, I will need to access your account. Will this be ok?Fred Slocombe: YesRicardo Garza: Thank you, please allow 2-3 minutes to pull your account up and review this for you.Fred Slocombe: OkRicardo Garza: I understand you have Torch.Fred Slocombe: Yes a 9800Ricardo Garza: It says "Application manager threw an uncaught exception",Ricardo Garza: They have a solution for it.Ricardo Garza: I am sending you some information through a link on the chat. I will like for you to make sure that your popup blocker is disabled to avoid potentially disconnecting you with the link. Let me know if you need assistance disabling your pop up blocker on your computer's browser.Ricardo Garza: Please click here.Fred Slocombe: The App Error 200 shows up directly after I reboot. I have no access to any menu items at all.Ricardo Garza: Allow me 2 to 3 minutes to research how to do a master reset without a menu.Fred Slocombe: OkRicardo Garza: I have it. I appreciate your patience.Fred Slocombe: Thanks.Ricardo Garza: Please click here to see how to perform a Master Reset with a RIM BlackBerry Device using BlackBerry Desktop Software 6.xFred Slocombe: Sorry. "BlackBerry Desktop Software cannot communicate with the connected device. Ricardo Garza: Please power o� the device, and remove the battery for 30 seconds, then replace it.Fred Slocombe: Okay. I had to just pull the battery because no buttons are functional either.Ricardo Garza: Please make sure the USB cable is disconnected.Ricardo Garza: What version of he Blackberry Desktop Manager do you have?Ricardo Garza: We are trying to avoid having to reinstall the handheld software because it will take over an hour plus the download.Fred Slocombe: Version 6.1.0.35 (June 7, 2011, Bundle 34)Ricardo Garza: Thank you.Fred Slocombe: The Battery is still out. The USB is disconnected. How do I proceed exactly?Ricardo Garza: Please click here.Ricardo Garza: I needed you to reboot he device without it being connected.Fred Slocombe: Ok. I'll put the battery back in while the USB is disconnected.Ricardo Garza: If that does not work I sent you a series of unable to detect solutions.Fred Slocombe: The last link you sent was broken.Ricardo Garza: Let me resend it and send you the URL as well to copy and paste. I apologize.Ricardo Garza: Please click here.Ricardo Garza: http://www.att.com/esupport/solutionDisplay.jsp?solutionId-KB4602Ricardo Garza: Has the USB conne3ction detected the Blackberry before?Ricardo Garza: *connectionFred Slocombe: Yes. The Blackberry software decided to restart my laptop when I was in the middle of updating the device. That's when this whole mess started.

[ at this point the AT&T web site displayed an error message and timed-out my account. ]

Fred Slocombe: Are you still there?Ricardo Garza: I am.Ricardo Garza: I am thinking it may need to have tihe Blackberry Desktop Manager uninstalled, the computer rebooted and then reinstalled.Ricardo Garza: The error 200 is merely an application error.Fred Slocombe: The laptop software seems to be �ne.Ricardo Garza: What you are describing looks like the Desktop may have caused the corruption, right?

Ricardo Garza: OK then we need to do a Master Reset on the Torch via the Desktop Manager.Fred Slocombe: It does not recognize the device.Ricardo Garza: RIM provides all of those steps to recognize it. Were you able to open the last link Mr. Slocombe?Ricardo Garza: The "Unable to connect a RIM BlackBerry Device to the Computer using BlackBerry Desktop Manager/Software"?Fred Slocombe: Yes I have that screen open.Ricardo Garza: Have you tried all of them?Ricardo Garza: I might skip and go to the link that says "Uninstall the BlackBerry Device driver and USB Mass Storage Device driver,"Fred Slocombe: I'm getting overwhelmed with information. Hang on.Ricardo Garza: I am going to recommend you be transferred to RIM without the support charge through us.Ricardo Garza: I know exactly how you feel.Ricardo Garza: I have done these for 6 years.Ricardo Garza: There is a solution to a solution to a solution.Ricardo Garza: You will want to contact our data support at 1-800-331-0500 and they can forward you toRIM, research in motion, the blackberry manufacturer, for expert assistance. After entering your mobile number, you'll press 0-1 to reach them directly.Fred Siocombe: It's called Android.Ricardo Garza: You will want to call us to warm transfer you.Fred Siocombe: Press what on what?Ricardo Garza: In there defense Blackberries. are still business machine kings.Ricardo Garza: Blackberry generally charge for support.Ricardo Garza: We have an account with them but need to troubleshoot it �rst.Ricardo Garza: We did.Ricardo Garza: It got to be a lot more problems than an error 200.

Please wait for a chat representative to respond.Welcome to AT&T Chat. My name is 'Carolyn Davis' and I'll be happy to assist you today.Fred Slocombe: Did you get my last message?Carolyn Davis: I do apologize that you are having a problem with the error message .. I will be happy to assist you with your problem today.Carolyn Davis: For veri�cation purposes, I will need the last 4 of your social security number, please.Fred Slocombe: ####Carolyn Davis: Thank you, Mr. Slocombe. and I do apologize that you are having a problem with the phone. Please allow me 2 to 3 minutes to check on that error.Fred Slocombe: Thank you.Carolyn Davis: Thank you for waiting, Mr. Slocombe.Carolyn Davis: Do you see JVM in front of that error?Fred Slocombe: No other characters.Carolyn Davis: According to what I have, the error is that the Application manager threw an uncaught exception or problem. Normally you would leave the phone connected to the computer and click reset to restart the BlackBerry smartphone.Fred Slocombe: Do you mean the reset button on the back of the phone, or some reset button on the computer?Carolyn Davis: The one that is on the phone. The trick is that it would need to have been done while connected to the computer. at this phone do not do that.Carolyn Davis: There is a solution.Carolyn Davis: Basically, you would need to back up the phone, then do a master reset or Wipe the unit, and then run the application loader.Fred Slocombe: I backed up the phone previously. How do I do a master reset?Carolyn Davis: I will send you a link with instructions.Fred Slocombe: Thank you.Carolyn Davis: Perform a Reset for the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0 click hereCarolyn Davis: Please click the above link and let me know if you are able to access it. Scroll down to the section labeled Master Reset (Wipe Handheld).Fred Slocombe: Thank you. I'm printing it now.Fred Slocombe: It's doing something! That's an improvement.Fred Slocombe: Rebooting.Carolyn Davis: That is good. When you do the Application loader on the Blackberry desktop, you would use the section entitled ''To remove applications or application data").Fred Slocombe: Still waiting for the reboot to �nish.Carolyn Davis: Thank you and do you need the instructions on the Application loader?Fred Slocombe: The problem is I previously performed a hard reset, but no menu came up at all. It went straight to the error message, so doing the Master Reset, according to the instructions, won't be possible If my menu screen never shows up.Carolyn Davis: Just to con�rm you are not seeing the menu at this point?Fred Slocombe: There is no menu. The status bar at the bottom of the reboot screen has completed it's journey across the bottom of the screen, but the reboot screen is still there.Fred Slocombe: App Error 200 message is now at the center of a white screen.Carolyn Davis: At this point, Mr. Slocombe, I would recommend that you chat with our data team. May I transfer you?Fred Slocombe: Yes please.Carolyn Davis: No problem and is there anything else I can assist you with before I transfer you to the data team?Fred Slocombe: No thanks.Carolyn Davis: Thank you for choosing AT&T, we do appreciate your business. Thank you also for visiting the AT&T Live Support Chat. It has been my pleasure to assist you today. I will be transferring you now. Please wait while I transfer the chat to the appropriate chat representative. Please be patient as someone will be with you shortly.

Welcome to AT&T Data Support Chat. My name is 'Ricardo Garza' and 111 be happy to assist you today.Ricardo Garza: I am reviewing your posted issue from the pre-chat survey you submitted.Fred Slocombe: Thanks

Ricardo Garza: I will be more than happy to research and answer your questions on what your error 200 may be Mr. Slocombe.Ricardo Garza: In order to better assist you today, I will need to access your account. Will this be ok?Fred Slocombe: YesRicardo Garza: Thank you, please allow 2-3 minutes to pull your account up and review this for you.Fred Slocombe: OkRicardo Garza: I understand you have Torch.Fred Slocombe: Yes a 9800Ricardo Garza: It says "Application manager threw an uncaught exception",Ricardo Garza: They have a solution for it.Ricardo Garza: I am sending you some information through a link on the chat. I will like for you to make sure that your popup blocker is disabled to avoid potentially disconnecting you with the link. Let me know if you need assistance disabling your pop up blocker on your computer's browser.Ricardo Garza: Please click here.Fred Slocombe: The App Error 200 shows up directly after I reboot. I have no access to any menu items at all.Ricardo Garza: Allow me 2 to 3 minutes to research how to do a master reset without a menu.Fred Slocombe: OkRicardo Garza: I have it. I appreciate your patience.Fred Slocombe: Thanks.Ricardo Garza: Please click here to see how to perform a Master Reset with a RIM BlackBerry Device using BlackBerry Desktop Software 6.xFred Slocombe: Sorry. "BlackBerry Desktop Software cannot communicate with the connected device. Ricardo Garza: Please power o� the device, and remove the battery for 30 seconds, then replace it.Fred Slocombe: Okay. I had to just pull the battery because no buttons are functional either.Ricardo Garza: Please make sure the USB cable is disconnected.Ricardo Garza: What version of he Blackberry Desktop Manager do you have?Ricardo Garza: We are trying to avoid having to reinstall the handheld software because it will take over an hour plus the download.Fred Slocombe: Version 6.1.0.35 (June 7, 2011, Bundle 34)Ricardo Garza: Thank you.Fred Slocombe: The Battery is still out. The USB is disconnected. How do I proceed exactly?Ricardo Garza: Please click here.Ricardo Garza: I needed you to reboot he device without it being connected.Fred Slocombe: Ok. I'll put the battery back in while the USB is disconnected.Ricardo Garza: If that does not work I sent you a series of unable to detect solutions.Fred Slocombe: The last link you sent was broken.Ricardo Garza: Let me resend it and send you the URL as well to copy and paste. I apologize.Ricardo Garza: Please click here.Ricardo Garza: http://www.att.com/esupport/solutionDisplay.jsp?solutionId-KB4602Ricardo Garza: Has the USB conne3ction detected the Blackberry before?Ricardo Garza: *connectionFred Slocombe: Yes. The Blackberry software decided to restart my laptop when I was in the middle of updating the device. That's when this whole mess started.

[ at this point the AT&T web site displayed an error message and timed-out my account. ]

Fred Slocombe: Are you still there?Ricardo Garza: I am.Ricardo Garza: I am thinking it may need to have tihe Blackberry Desktop Manager uninstalled, the computer rebooted and then reinstalled.Ricardo Garza: The error 200 is merely an application error.Fred Slocombe: The laptop software seems to be �ne.Ricardo Garza: What you are describing looks like the Desktop may have caused the corruption, right?

Ricardo Garza: OK then we need to do a Master Reset on the Torch via the Desktop Manager.Fred Slocombe: It does not recognize the device.Ricardo Garza: RIM provides all of those steps to recognize it. Were you able to open the last link Mr. Slocombe?Ricardo Garza: The "Unable to connect a RIM BlackBerry Device to the Computer using BlackBerry Desktop Manager/Software"?Fred Slocombe: Yes I have that screen open.Ricardo Garza: Have you tried all of them?Ricardo Garza: I might skip and go to the link that says "Uninstall the BlackBerry Device driver and USB Mass Storage Device driver,"Fred Slocombe: I'm getting overwhelmed with information. Hang on.Ricardo Garza: I am going to recommend you be transferred to RIM without the support charge through us.Ricardo Garza: I know exactly how you feel.Ricardo Garza: I have done these for 6 years.Ricardo Garza: There is a solution to a solution to a solution.Ricardo Garza: You will want to contact our data support at 1-800-331-0500 and they can forward you toRIM, research in motion, the blackberry manufacturer, for expert assistance. After entering your mobile number, you'll press 0-1 to reach them directly.Fred Siocombe: It's called Android.Ricardo Garza: You will want to call us to warm transfer you.Fred Siocombe: Press what on what?Ricardo Garza: In there defense Blackberries. are still business machine kings.Ricardo Garza: Blackberry generally charge for support.Ricardo Garza: We have an account with them but need to troubleshoot it �rst.Ricardo Garza: We did.Ricardo Garza: It got to be a lot more problems than an error 200.

At this point I used my land-line to call the 800 number. I explained the situation and the represen-tative tried to transfer me to Research In Motion (RIM) for tech support. I was on hold for several minutes. I �nally hung up the phone and went to the local AT&T store. The sales person was about to try everything I had already attempted, but luckily I printed out my chat session and accompany-ing documents that yieled nothing successful.

The AT&T store manager called RIM and asked for two people, who were not in the o�ce today, which explains why I was left hanging on hold while the person at the other end of the 800 number

tried to transfer me.

I �nally told the sales person that I would need to take a simple phone and “not keep all of my eggs in one basket” again. I’ll just get a wire-less connection for my laptop, or get an iPad or some sort of small tablet.

The End.