1

Data Center CleaningPresented By:

Bill Montgomery-Premier Solutions Co.The cost of a preventative maintenance program is a fraction of your IT budget and cost of physical equipment. Equivalent to an tune up

Premier Solutions Co. DCM

3

Why DCM

Even a perfectly designed data center will require continued maintenance. An effective cleaning schedule must consist of specially designed short term and long term actions.

-SUN MICROSYSTEMS

IT equipment shrinks in size, increased heat loads per unit volume of air, necessitates the need for more airflow, thus, increasing the detrimental effects of accumulated dust –ASHRAE 2009

Maintain RH balance of between 40-50% within data center.RH above 60% can transform particulate into corrosive matter.ASHRAE Gaseous report 2008

Understanding the cause –effect of PM “particulate matter” in data center is important step in maintaining a optimal site

4

Why Premier Solutions-

Environmental Services

Keep The Data Center Environment In Good Working Order

by Sandra Kay Miller. Processor.com

Dirty Data Centers

Top 10 Reasons Why You Should Keep Your Data Centers Clean

by Bill Montgomery. Premier Solutions Co. The Data Center Journal

Keep Your Data Center Showroom New

Regular Maintenance Ensures Optimum Performance

by Chris Jackson. Processor.com

Spic And Span In The Data Center

Keeping Your Servers and Equipment Clean

by Chris Jackson. Processor.com

Premier Solutions Co. steps up: http://www.processor.com/email.asp?emid=11093

Processor article September 2007

5

Types of contaminates and particulates are important to ID in the center. As “cause-effect” solutions are required to keep the OPS running 99.9999%

Metallic particulate:

• cause: worn HVAC parts, electricians, worn raised floor.

• effect: conductive, damaging to servers,

Carbon particulate:

• cause: outside carbon from autos, printers, paper dust

• effect: humidity in center transforms into conductive material. Damaging to servers, found in ceiling due to return air flow

Construction:

• Cause: sheet rock, unsealed sub floor, cement

• effect: abrasive material, travel at high rates of speed via airflow

Corrosive:

• cause: high humidity, water leakage, poor cleaning technique• effect: corrosives make their way into servers are metallic and abrasive

6

Premier Solutions Co. understands the critical nature of data center facilities, thus our DCM crew team must have the corresponding skill set to operate safely and effectively in that environment. This is the key factor which sets our DCM program apart from “janitorial based” service providers. There is no room for error when working around high-availability IT infrastructure. A critical environment demands specialized skills. Our long -time clients recognize the value of working with a service provider that has the knowledge and experience to do the job correctly and professionally, without fail.

Purpose of Data Center Cleaning

•Data Center cleaning reduces and eliminates metallic, carbon , corrosive particulate within your operations environment. protecting your company assets

•Eliminate/reduce particulate at the intake of servers

•Frequent top floor cleaning keeps the tiles in intended anti-static state

•Perforated tile decontamination provides “clean path” to intake of servers

•There are no industry standards or regulations •ISO14644 or FS209E is meant for particle count within area. Mainly designed for clean rooms, but provides a starting point for debris remediation

•ASHRAE TC9.9 recommends 14644-1 class 8 standards for centers. Mainly based on NVAC filter system. MERV11/12 filters

Best Practices

• HP recommends weekly dry mop and monthly damp mop

• SUN recommends quarterly floor surface and hardware decontamination

• Change equipment filters when dirt is visible or every 3 months

• Tate recommends standard diluted cleaning solutions for raised floor service

• Rotate floor panels in high traffic area annually

• VM , blade technology, higher density servers require more frequent cleaning cycles.•

• Outside air utilized for cooling introduces more particulates to the center. Carbon and sulfur based contaminates can damage equipment

• Identify type of particulate(s) in center in order to remedy contaminant issue

DCM Scope of Work

• Raised floor cleaning: 4-step process• Sub-floor Decontamination• Sub-floor Inspection• Data center survey report• External Hardware cleaning• Ceiling tile cleaning for “recirculation –air” centers • VCT tile cleaning• External server cleaning• PC cleaning at workstations• Perforated tile decontamination: Via forced Air• IDF/MDF rooms• Network labs and NOC

4% of IT budget is for maintenance within predictable cost structure and OPEX. The cost of a

preventative maintenance program is a fraction of your IT budget and cost of physical equipment.

Company profile

DCM service profile:• 13 years in business• 150+ clients• 24 years industry experience• fortune 1000 client base• cleaned over 20M sq ft/over 700 data centers• Cleaned over 20k server cabinets housing over 1M servers• 3-Tier DCM certification of DCM crew• considered the “LEADER” in our field by many industry publications• Plans to expand into 4 markets• 97% excellent rating• 3M sq ft annually

INFRASTRUCTURE SOLUTIONS:UPS/enclosuresDCIM softwareServer management/access Cooling products; Koldlok/ high CFM tiles

ROI Example

Footage of Raised Floor

Estimated Cost of $45.00 per Foot

Estimated Cost of $45.00 per Foot

Cost per Cabinet Populated

Footage of Raised Floor 4,000

Estimated Cost @ $45 per Foot $180,000

Number of Server Cabinets 40

Cost per Cabinet Populated $75,000

Total Server Cabinet value $3,000,000

Total Cost of Operations $3,180,000

Est. annual DCM cost $ 1.60 per ft.

Annual IT budget $3M

Est. maintenance of IT budget(4%) $ 120k or $30/ft

Common Fallacies

• Use of “proprietary” cleaning solutions

• “Specially formulated” products

• ISO compliant

• Water used to clean sub –floor

• allow water source from vendor on computer room floor- NOT. 480V and H20 don’t mix

• Cable cut-outs in server cabinets are used to cool the cabinet. Allows a shorter path for debris to enter cabinet

• Floor tiles are can be stripped and waxed- NOT

Caring of Data Center Area• Utilize clean step mats at doorways

• Inspect/Clean/replace CRAC unit filters quarterly

• Use particle testing as a gauge of environment condition

• Close off server cabinet cut outs

• Have delaminated or trip tiles replaced

• Place perforated tiles in cold aisle/front of cabinet

• Inspect water cooling units regularly

• Disallow cardboard and pallets in center

• Removal and repair of sub floor corrosives

• Replace side/top set trim on access tiles

• Consider an annual onsite survey of centers cooling efficiency, structure and tile condition

• Maintain RH balance in center between 40-50%. RH Above 60% can create corrosives