DBC TED Talk

August 2016

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TED Talk Discussion:

Communication in the 21st Century

August 23, 2016

Moderator

Tori Holthaus, MS, RDN, LD

Discussion Housekeeping

� This is a highly interactive event – we want to hear what

you have to say!

� Remember, there is no right answer. The value of this call

comes through discussion.

� Please mute your line until we get to our discussion

questions

� Say your name and area of practice before speaking

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� www.dbconline.org � Member Benefits � Educational Resources

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� The CPEU certificate will be posted immediately following the webinar.

@DBCDPG

DBC TED Talk

August 2016

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Today’s TED Talk Discussion (Vivian Ta)

Communication in the 21st Century: Is It What You Say,

Not How You Say It?| Vivian Ta

Please mute your line.

� Consensus tells us its

“how we say things” not

“what we say” that

matters

� Vivian and her team

are here to challenge

this thought with

Latent Semantic

Similarity measures

Today’s TED Talk Discussion (Vivian Ta)

What behaviors predict high levels of mutual

understanding?

Please mute your line.

� The amount of talking

� Other behaviors (gestures,

smiling, laughing, gazes,

etc.) were not essential for

the development of

common ground

understanding

Today’s TED Talk Discussion (Vivian Ta)

The internet has drastically changed how we

communicate with each other on a daily basis

Please mute your line.

� Many forms of communication exist solely on text

DBC TED Talk

August 2016

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Today’s TED Talk Discussion (Gerry Kierans)

All You Need To Know About Communication You

Learned In Kindergarten | Gerry Kierans

Please mute your line.

�Communication is:

�Scientific

�Strategic

�A Skill

�Strategies:

�Involvement

�Communicating with

emotions

�Delivering a message

�Storytelling

Today’s TED Talk Discussion (Gerry Kierans)

Please mute your line.

Today’s TED Talk Discussion (Gerry Kierans)

Please mute your line.

�“The single biggest problem with communication is the

illusion that it has taken place.” – George Bernard Shaw

DBC TED Talk

August 2016

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Today’s TED Talk Discussion (Jacquelyn Quinones)

Is Technology Killing Our Empathy? | Jacquelyn

Quinones

Please mute your line.

� Jacquelyn felt a sense of

emotional detachment in

her medical science

seminar

� Experiential storytelling

� She realized that empathy

was on the decline, while

technology and social

media were soaring.

Today’s TED Talk Discussion (Jacquelyn Quinones)

Please mute your line.

� Quinones says technology has it’s limitations.

� A study demonstrated college students are now

less empathetic. Could this be linked to

technology?

Today’s TED Talk Discussion (Jacquelyn Quinones)

Please mute your line.

Understanding Empathy:

� The more affected we are by something, the more

Emotional Empathy we have

� Cognitive Empathy allows us to take the perspective of

someone else

� Compassionate Empathy is an action demonstrating

empathy (offering kind words, giving a donation, etc.)

� Social Desirability Bias: the desire to look good in front of

other people

DBC TED Talk

August 2016

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Today’s TED Talk Discussion (Jacquelyn Quinones)

Please mute your line.

� “Emotions are more powerful motivators for change than

facts, but facts can generate emotions when they’re woven

into a story.”

� Statistical Numbness: An overload of information freezes our

emotion and people detach

� “Social media is pushing us closer together yet pulling us

further apart.” – creating an “empathy gap.”

� Loving, liking, and friending are more than just buttons.

Discussion Questions (#1-2)

� 1. Why is it important to

communicate well?

� 2. As a nutrition communicator,

what do you think are your

primary responsibilities in

communications?

Please UNMUTE your line to speak

*Reminder: Say your name and area of practice before speaking!

Discussion Questions (#3-4)

� 3. In her TED Talk, Vivian Ta said that it’s less about “how

you say things” but more about “what you say” that

matters. How can you communicate well with someone

when you engage in text-based communications?

� 4. “Communication is now so much easier,” said Vivian

Ta. Do you agree or disagree? Why?

Please UNMUTE your line to speak

DBC TED Talk

August 2016

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Discussion Question (#5-6)

� 5. Involvement, communicating with emotions,

delivering a message, and storytelling are the four main

communication strategies outlined by Gerry Kierans.

How do you currently engage in these strategies in your

current position?

� 6. Of the four communication strategies outlined by

Gerry Kierans, which strategies do you feel like you/your

organization does most effectively? Which strategies

can be improved?

Please UNMUTE your line to speak

Discussion Questions (#7-8)

� 7. Share an example of how

you or how your workplace

has demonstrated empathy.

� 8. Is it surprising to you to

hear that a 2011 study

demonstrated that ¾ of

college students are 50% less

empathetic today as

compared to what they were

30 years ago?

Please UNMUTE your line to speak

Discussion Questions (#9-10)

� 9. Do you agree or disagree with

Jacquelyn Quinones in that

technology has killed our empathy?

Why?

� 10. As a Registered Dietitian, do

you feel that it important that you

“inspire global empathy”? How can

you do so?

Please UNMUTE your line to speak

DBC TED Talk

August 2016

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DBC Reminders and Updates

� Our first Book Club!

� Playing Big: Practical Advice for Women Who Want to Speak

Up, Create, and Lead

By: Tara Mohr

� August 30th – 4 p.m. ET

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DBC Reminders and Updates

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