ART Intro Presentation CF

2011 HP Confidential 1

HP Software Education Powering Your Workforce

http://merc-training.cce.hp.com/main/US/ Miguel Lavalle

March 2012

WHO IS HP SOFTWARE EDUCATION?

At HP Software Education, we offer a comprehensive

curriculum for all HP Software products. We provide

different methods of training delivery at multiple locations

around the world. We know HP Software inside and out,

which enables us to deliver the best training experience

possible for you and your staff.

12.1% Other 18.8% Support of the Technology Vendor

8.5% Effort of the team

THE VALUE OF TRAINING Q. Which factors contributed most to the success of the technology function?

Skill of the team

Support of technology vendor

Effort of the team

Other

Value of IT Education

Aside from the technology, the most important factor in

determining the success of a particular IT solution is the

skill of the IT functional team. In fact, from a survey

completed in 2011, we found that more than 60% of IT

managers believe that the skill of their teams is the most

important success criterion for critical IT functions.

60.6% Skill of the team

Source: IDCs Performance Impact Study, 2011

THE VALUE OF TRAINING (continued)

REDUCE COSTS

REDUCE RISK REDUCE TIME

Education portfolio

Extensibility, Orchestration, and Analytics

Strategy, Planning, and Governance

Services and Support

Application Lifecycle Management

Information Management

IT Operations Management

Security Intelligence and Risk Management

Instructor-led Training

Public Training With classroom locations around the globe, theres sure to be a training facility near you. Our public schedule includes a range of courses from entry-level to advanced training.

Private Training Our private/onsite training option sends an HP Certified Instructor to your specified location. We can deliver standard or customized training to address your unique business needs.

Note: 12-student maximum for private/onsite training

Virtual Instructor-led Training

Virtual Instructor-led training (VILT)

classes are live, instructor-led

sessions that offer the same

benefits you would receive in our

traditional public classroom

environments. Students connect to

the virtual classroom via their own

computers and Internet

connections, and are joined by the

HP Certified Instructor facilitating

the live session for participants

around the globe.

Learning Services Program

DISCOVERY

CUSTOMIZATION

EXECUTION

Understand your requirements to design and deploy an end-to-end learning solution to optimize the value of your HP Software products

Collaborate with your stakeholders and other HP entities to develop and propose a comprehensive Education Roadmap to guarantee: Faster time-to-deployment | Reduced risk | Increase adoption and ROI

Deliver training integrated into your implementation schedule: Integration with overall project plan Identify key areas of skill gaps and remediation Encompasses all project phases plus supporting future system usage

User Adoption Is Key to Value Realization Effective user adoption is the primary determinant of the success of a project implementation

Source: Neochange

High quality HP best

practice content,

ready for use right out

of the box

Adoption Readiness Tool

Innovative Author tool, allowing you to create customized content for your users.

Single source, multiple output object recognition technology dramatically reduces development time.

Adoption Readiness Tool

ART- Simulation Based Learning Platform

Global Solution 30 Languages

Authoring tool interface

Ability to translate content

Mobile Solution

Easily retrievable modules, simulations and job aids via the ART Portal

Available anytime, anywhere via an iPad

ART

Show Me Demo of features and functions

Try Me Step by Step hands on practice

Test Me Knowledge checks & Competency tests

ART- Simulation Based Learning Platform

Plan Design Develop Deliver Train Support Improve

Documentation Testing Learning Configuration Online Help

Adoption Readiness Tool Power for the Entire IT Environment

ART Services Using ART Training and Enablement

ART 101 3-4 day Public Instructor Led Training (VILT) = basic authoring, admin, template Jump StART 80 hour onsite offering = planning, web & template design, author & admin training, coaching

Additional ART Consulting Services

ART Website Customization Co-Development of Content Customized Course Builds

Interactive Training Created by ART

Delivered and sold through Merc Training Subscription to hosted courses 6 mos/25 users or1 yr/100 users

Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained

herein is subject to change without notice. Confidential. Do not forward..

For more information please go to: http://merc-training.cce.hp.com/main/US/