DAVID P. STEWART, ITIL12965 Mariners CourtAlpharetta, GA 30005

804.543.2914dstewart@twostewarts.com

SUMMARY of QUALIFICATIONS

Results-driven technology professional with 18 years of experience managing IT operations, delivering large-scale enterprise projects and providing comprehensive technology solutions. Demonstrated strengths include strong leadership skills for building high performance teams, consistently applying IT Service Management and Project Management best practices while utilizing excellent problem solving skills to resolve complex technical issues. Proven ability to communicate with all levels of management in complex and demanding environments.

PROFESSIONAL EXPERIENCE

Self Employed – IT Consulting, Alpharetta, GA 7/2014-PRESENT

Provide consulting to streamline IT operations in alignment with the business objectives of an organization. Design, plan, and direct the IT-related activities of an organization; as well as provide direction and support for daily operational activities of the IT function. Work closely with business decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions. Define and implement policies, procedures, SLA’s and best practices. Manage the deployment, monitoring, maintenance, upgrade, and support of IT systems including production and ERP software, servers, PCs, operating systems, storage, hosting partners, virtualization and peripherals. Extensive experience with formal end-to-end IT project management practices to plan, coordinate and execute the successful delivery of technology projects.

Managed the remediation of application performance issues by analyzing, troubleshooting, planning and implementing a new storage solution.

Managed an IT Audit including the discovery, planning, response and implementation of new policies.

WEISSMAN NOWACK CURRY & WILCO, P.C. 8/2013-6/2014(Nationally recognized for its real estate, community association and litigation practices)

Director of IT, Atlanta, GAProvide leadership and supervision for all technology services at ten locations including IT Service Desk, Data Center/Server, applications support and management, network operations, information assurance, asset/inventory management, change/configuration management and telecom. Responsibilities included IT strategic and tactical planning, managing the delivery of IT Services, project management from inception to delivery, IT process re-engineering, vendor management, managing staff and budgeting. Partnered with the Firm leadership to ensure technology solutions effectively align with the Firm’s strategy. Managed $1M annual IT budget to deliver technology services and projects. Moved server room to a Peak 10 co-location data center. Responsibilities included vendor selection,

network design, project management and execution. Implemented a cloud solution using Mimecast for email security, continuity, spam filtering and

archiving. Included a solution for secure large file sharing. Performed a major upgrade of our Document Management system. Increased user efficiency and

enabled easier case/file sharing. Performed research and evaluations on key IT vendor partners which resulted in replacing several

vendors. Working with the new vendors reduced our project delivery timeframes and cut costs. Virtualized legacy systems by migrating servers to VMware running on Cisco Unified Computing System

saving the company $100,000 in hardware replacement costs. Decommissioned and archived five legacy systems using the ETL process and saving the company

$150,000 in licensing and maintenance costs. Created policies and provided responses for customer required IT Compliance Audits.

CENVEO CORPORATION 9/2009-7/2013(World leader in the management and distribution of print and related offerings)

DAVID P. STEWART continuedIT Service Delivery Manager, Richmond, VAResponsible for the delivery of all IT services to 35 locations with 3000 users in the US and four locations with 1000 users in India. Services delivered included IT Service Desk, server room/server, applications support and management, network operations, asset management, change management and telecom. Provided project management for the implementation and execution of new/upgraded information systems including analysis, implementation, deadlines and accountability. Evaluated and implemented IT procedures, operations, and equipment for maximum efficiency and cost containment. Ensured users were provided timely support and service in accordance with Cenveo SLA’s. Partnered with IT leaders to provide input and justification for project costs, capital expenditures, and budgets. Maintained and enforced the security of the environment, ensuring the company met its standards and published security policies. Supervised a staff of 17, building them into a scalable, highly-skilled, process-driven, self-supporting team able to meet the day-to-day requirements and also react properly in the event of outages. Implemented an Enterprise wide IT Service Desk solution which included portal design with integration,

system configuration and establishing new Service Desk procedures. Implemented a Hardware Asset Management solution across the Enterprise. Included establishing new

HAM standards with new processes and procedures. Managed the technology integration of five acquisitions including one in India. These consisted of 18

facilities with a combined 1400 users. Deployed a Real-time Production Management software solution. This solution was estimated to save

the company 1 million dollars annually by reducing material waste and more efficient use of resources. Deployed an ERP packaging software solution. This initiative was expected to save the company $500k

annually in gained efficiencies between departments. Implemented a centralized Active Directory structure combining 28 domains into one AD and

implemented a centralized VPN solution utilizing Two-Factor authentication. Created a Threat Management team with processes to respond and resolve Enterprise threat issues

received from internal solutions and from our outsourced Security Operations Center.

LANDAMERICA FINANCIAL GROUP 05/1999-11/2008(The leading provider of real estate transaction services)

Technology Resources Business Partner (10/02-11/08) Richmond, VAServe as the primary liaison between business leaders and technology resources to ensure technology solutions effectively align with the business strategy. Partnered with business stakeholders to plan, develop and implement technology projects that achieved business objectives. Responsibilities included IT strategic and tactical planning, managing the delivery of IT Services, project management from inception to delivery, program management, IT process re-engineering, policy and procedure design, vendor management, managing staff, budgeting and forecasting. Managed $8M annual IT budget to deliver technology services and projects for multiple business lines. Prepared business cases for multi-million dollar technology projects, defining the opportunity, proposed

solution, financial benefit, scope, stakeholders and risks. Implemented a centralized Service Desk and re-engineered the support process. Implemented a Disaster Recovery/Business Continuity program that included preparing Disaster

Recovery Plans for all business critical applications and Business Continuity Plans for all material business operations.

Managed a technology right-sizing project that drove $3M in technology and business-side run rate savings, as part of $35M in overall savings, by decommissioning 15 legacy systems.

Successfully performed the technology integration of multiple domestic and International acquisitions.

Director, Technical Operations (5/99-9/02) Alpharetta, GAManage all aspects of the day-to-day IT operations which include networking services, field support and help desk support for 700 users in 70 markets. Responsible for implementing and supporting new hardware and software solutions. Supervised IT staff, including performance evaluations, annual performance reviews and provide team leadership and mentoring for the IT group. Partnered with third party vendors to create customized software and hardware solutions. Designed solution on tablet hardware and pen based software to reduce product delivery from 5 days

to 3 days. Worked with software vendors to develop Pocket PC applications to reduce turn times from 3 days to 1

day. Developed and implemented third party software changes to reduce an internal operations department

by 80% saving the company approximately $1M annually. Managed a project to implement VoIP and reduce telecommunications costs by 40%.

EDUCATION - AFFILIIATIONS – CERTIFICATIONS

DAVID P. STEWART continued- Computer Science Degree, Clayton State University, Morrow, GA- One Year Networking Certificate Program, Clayton State University, Morrow, GA- Certified in ITIL v3 IT Service Management- Member, Project Management Institute (PMI), IT Services Management Forum (itSMF), IT & Telecom SIG