david gurteen the future of knowledge sharing people and technology ! actkm conference october 2007...
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David Gurteen
The Future of Knowledge Sharing The Future of Knowledge Sharing
People and TechnologyPeople and Technology!!
actKM ConferenceOctober 2007
David GurteenGurteen Knowledge
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David Gurteen
Begin with the end in mindBegin with the end in mind
• Technology is not everything but …• My story – how I use technology• Not to show I am clever or promote my site• But to demonstrate the POWER - technology can put
in the hands of the individual• To provoke thought, sow seeds in your minds• To draw some lessons & thoughts of the future
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David Gurteen
My StoryMy Story
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David Gurteen
My WebsiteMy Website
• Created August 1999• Did not want to create a ‘marketing’ website• Provide value through real content• Demo my capabilities in an authentic way• A resource for myself• Built from existing material• Lotus Notes based
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David Gurteen
Gurteen Knowledge WebsiteGurteen Knowledge Website
• People Profiles• Books• Events• Quotations• Places• Articles• Categories• Countries/Cities
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David Gurteen
Knowledge LetterKnowledge Letter
• 1st issue May 2000 to 200 people• Issue 88 in 8th year!
– 15,000 people in 154 countries
• To draw more people to my site• Had long wanted to write• Blog-like• Lesson: talk in my own voice• Lotus Notes driven
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David Gurteen
Knowledge LogKnowledge Log
• Weblog story• First blog March 2002• Integrate Blog & newsletter
August 2007!• My website is MY blog
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David Gurteen
RSS FeedsRSS Feeds
• July 2002• My weblog, site updates,
jobs, events, books, quotes• “Pimped” by Feedburner• Other feeds
– Google Video, YouTube,Twitter, Flickr
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David Gurteen
Email FeedsEmail Feeds
• Quote of the day• Knowledge Cards
– One a week for 20 weeks
• New Books• New Events• New Jobs
Over 2,000 people receive my quote of the day by e-mail and RSS
feed
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David Gurteen
Media PlayerMedia Player
• August 2006• Single page access
to multi-media files– YouTube– Google Video– WMV– SlideShare
• Free ajax code
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David Gurteen
Gurteen Search EngineGurteen Search Engine
• Google Customised Search Engine• Searches over 800 KM websites and weblogs
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David Gurteen
Other FeaturesOther Features
• Polls• Raffles• Knowledge Seeds• Knowledge Slide Show• Downloads• Users can post comments, events, books etc
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David Gurteen
Lotus NotesLotus Notes
• Everything is driven by Lotus Notes• My site and all its functions is a single Notes
application• Over 8 years - a huge programming effort• A content management system• Adding new content is trivial
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David Gurteen
Use of Social ToolsUse of Social Tools
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David Gurteen
FlickrFlickr
• I photo every event in which I participate
• Upload to Flickr• Embed slide show on my website• Can merge photos taken by
different people with a common tag & create a composite slide show
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David Gurteen
SkypeSkype
• Lotus Notes, Firefox• Skype
– Voip, Skype-in, Skype-out, SMS, IM– Presence– Conference calls– Webcam
• Pamela: record interviews
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David Gurteen
YouTube & Google VideoYouTube & Google Video
• Started out with “What is KM?”– Over 30 mini-interviews uploaded– Embedded in my site
• Other KM and related videos on my site e.g. Patrick Lambe (blip.tv)
• HK Knowledge Café, NLB talk• More planned
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David Gurteen
TwitterTwitter
• Micro-blog– Update from mobile phone
• Panel on my website• Twitter: current activity• Skype: online presence• 78 people following me
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David Gurteen
FaceBookFaceBook
• Over 250 friends• About 200 Community members• Keeps you connected and in-touch at the
‘micro-level’• Waiting to see what emerges
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David Gurteen
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David Gurteen
PodcastsPodcasts
• Video iPod• TEDTalks• Video podcast of all
my Google videos– Undocumented Google feature
+ Feedburner– Took minutes to create
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David Gurteen
Google ToolsGoogle Tools
• Google Maps• Google Video• Google Search Engine• Google Alerts• Google Maps API• Google Reader• Google MP3 player• Google Gadgets• Google Webmaster tools• Google Adsense• Google Analytics• Google Docs
The operating system is the web!
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David Gurteen
My ToolsMy Tools
• My Tools section on my website• Lists all tools I use• How I use them• Plus problems, tips etc• Robin Good
http://www.gurteen.com/gurteen/gurteen.nsf/id/my-tools
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David Gurteen
Some thoughts on the futureSome thoughts on the future
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David Gurteen
The FutureThe Future
• I’ve been an early adopter• I take this for granted• I never foresaw the growth in social tools and
their enthusiastic adoption• But we have only just started• The use of these tools and the new ways of
working that they enable is transformational!
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David Gurteen
The FutureThe Future
• More and more amazing online tools– Powerful– Easy to learn, easy to use– Highly customizable/programmable– Free
• All the things that I have done– Anyone can do today– Outside and inside the firewall!– You do not need to be a programmer
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David Gurteen
The FutureThe Future
• More home workers• More mobile people working, globally,
anyplace, anytime• More independent workers• Social tools provide ideal support for this type
of work• People will demand access to these tools
within their organizations
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David Gurteen
ConclusionConclusion
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David Gurteen
Social Tools are phenomenal KM toolsSocial Tools are phenomenal KM tools with vast potential. with vast potential.
How you can make the most of them?How you can make the most of them?
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David Gurteen
Conversation! Questions?
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David Gurteen
www.gurteen.com
David GurteenGurteen KnowledgeTel: +44 1252 812 878Email: [email protected]
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David Gurteen
Important disclaimer: This site is not affiliated with the Chicago Police Department. This site uses crime data obtained from the CPD's
CLEARmap Web site, which is a publicly available database of
reported crime.