dave arneson, project manager – savin, ijis institute, robert

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Statewide Automated Victim Information and Notification “SAVIN”

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Page 1: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Statewide Automated Victim Information

and Notification

“SAVIN”

Page 2: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

AgendaAgenda• What is SAVIN?• Why the need for the SAVIN?• What does a SAVIN program do and for whom?• The BJA Beginning• The collaborative efforts on guidelines and standards• Building Blocks for a Savin System• The Progress of Savin Programs• Q & A

• What is SAVIN?• Why the need for the SAVIN?• What does a SAVIN program do and for whom?• The BJA Beginning• The collaborative efforts on guidelines and standards• Building Blocks for a Savin System• The Progress of Savin Programs• Q & A

Page 3: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

SAVIN is a program designed to deliver information (power) to those persons who need it most: crime victims, other at-risk persons, and justice professionals.

Characteristics of a SAVIN Program

A SAVIN Program must have: Victim-focused guiding principles A vision, mission, goals, objectives A plan to substantially/eventually provide services statewide An “owner” or lead agency with a dedicated Program Manager Effective governance and outreach processes Information delivered to victims via a single set of services (phone, email,

web) Trained personal services available along with the technology Plans for immediate response to any potential crisis situation

SAVIN is a program designed to deliver information (power) to those persons who need it most: crime victims, other at-risk persons, and justice professionals.

Characteristics of a SAVIN Program

A SAVIN Program must have: Victim-focused guiding principles A vision, mission, goals, objectives A plan to substantially/eventually provide services statewide An “owner” or lead agency with a dedicated Program Manager Effective governance and outreach processes Information delivered to victims via a single set of services (phone, email,

web) Trained personal services available along with the technology Plans for immediate response to any potential crisis situation

What is SAVIN?

Page 4: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Why the need for SAVIN?Why the need for SAVIN?Victim and Public Safety

To provide real-time notifications and access to information (24-7-365). To reduce the risk of victims falling through the cracks. To provide victims the security of confidential registration for SAVIN services. To promote victim choices based on safety/needs To provide centralized access to a trained core of personnel for technical assistance and referrals to local services. To increase victim satisfaction with and participation in the justice system. To increase victim and public safety.

Justice Professionals To facilitate justice professionals’ compliance with duties and responsibilities (e.g., notifications). To contain cost and workload responsibilities of justice professionals.

Page 5: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Information – for crime victims and other at-risk persons 24-7-365 access to and notification on SAVIN data (automated, operator) Choice to opt in/out at any point in the process Confidential registration Updates on key justice events and availability of local resources

Notification Types Changes of offender custody status Service of Temporary or Emergency Protective Orders Upcoming court dates and changes in court dates Changes in parole status Other events in the criminal justice process

Public Safety 24-7-365 info in potentially volatile situations involving mobile populations Increases effectiveness of costs/workload related to these duties and services

What does a SAVIN program do?

Page 6: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

To identify best practices from existing SAVIN practitioners and systems.

To establish victim-focused guiding principles for implementing SAVIN programs.

To require future SAVIN programs to adhere to national standards for SAVIN implementation and exchange of justice information

Bureau of Justice Assistance SAVIN Guidelines and Standards

Page 7: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Guidelines and Standards

SAVIN Committee

10 Practitioners4 Industry Members

2005 - $8 Million2006 - $9 Million

NEW SAVIN FUNDING

SAVIN Grant – July 06

BJA Program BeginsBJA Program Begins

Page 8: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

SAVIN Collaboration TeamSAVIN Collaboration TeamVictim Organizations

Justice Solutions Mary Byron Foundation, Inc.

Practioners Sheriff, Cross County Sheriff's Office (AR) Deputy Director, North Carolina Governor’s Crime Commission Director, Technical Services, Michigan Prosecuting Attorney’s Council Warden, Centre County Correctional Facility (PA) Director, Victim Services and Program, Wisconsin Dept. of Corrections IT Tech Support Specialist, Louisiana Commission on Law Enforcement Program Manager, Office for Victims of Crime, Missouri Dept of Public

Safety Director, Office of Criminal Justice System Improvements (PA)

Victim Organizations Justice Solutions Mary Byron Foundation, Inc.

Practioners Sheriff, Cross County Sheriff's Office (AR) Deputy Director, North Carolina Governor’s Crime Commission Director, Technical Services, Michigan Prosecuting Attorney’s Council Warden, Centre County Correctional Facility (PA) Director, Victim Services and Program, Wisconsin Dept. of Corrections IT Tech Support Specialist, Louisiana Commission on Law Enforcement Program Manager, Office for Victims of Crime, Missouri Dept of Public

Safety Director, Office of Criminal Justice System Improvements (PA)

Page 9: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Building Blocks for a Successful SAVIN Program

Page 10: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Governance

Governance is key to a successful SAVIN program and provides the environment for collaboration among the many different stakeholders who must work together to create and operate a SAVIN program.

Planning and Program Management

The SAVIN Governance Committee will provide guidance on all Specification and Configuration for content of information and notifications to be made available to victims, at-risk persons, and others with a “need to know.” Further, the SAVIN Governance Committee will make recommendations regarding SAVIN information, notification, and configuration service options.

Specifications and Configuration

The SAVIN Planning effort is an ongoing and adaptive process throughout the life of the program. Planning must start with a collaborative effort to determine the overall scope and intent of the SAVIN program. Dedicated Program Management must be appointed to the states SAVIN project.

Page 11: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Technical Architecture

An effective SAVIN system depends on Technical Architecture that conforms to recognized industry and government standards. Industry and government standards provide a foundation for systems that will be able to share information, remain supportable and enable long term operational viability.

Vendor Operation Management

Vendor Service Level Standards are crucial to the success of any SAVIN program. These guidelines and standards will be the basis for determining the quality and measuring the performance of the SAVIN program the vendor is providing.

Training Standards

All Training must include strategies for educating all stakeholders, as well as public education activities designed to reach crime victims and survivors.

Page 12: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Public Awareness

An ongoing Public Awareness plan must be developed and incorporated into the implementation and operation plan for the SAVIN program. This plan needs to include both approaches for working with the news media and other public outreach venues to inform the public about the SAVIN program.

Crisis Management Plan

Each state must develop a Crisis Management Plan providing a primary liaison to the media and other public awareness groups in the event erroneous information is released or any crisis that may delay the delivery of the notifications.

Page 13: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

1996… Nations first SAVIN Program1996… Nations first SAVIN Program

Page 14: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

By Beginning of 2007

33 SAVIN Programs (14 new)

New

New

New

New

New

New

New

New

New

New

New

New

New

New

Page 15: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

Future Vision

• One Program – National Service for all victims of crime• National Victim Notification Service – “NVSN”• Linking 50 SAVIN programs into one comprehensive service for victims

Page 16: Dave Arneson, Project Manager – SAVIN, IJIS Institute, Robert

QuestionsQuestions