database matches
TRANSCRIPT
DATABASE MATCHES 3-1
3 DATABASE MATCHES
This chapter is excerpted from the: 2020-2021 Electronic Data Exchange (EDE) Technical
Reference, 2020-2021 ISIR Guide, and the 2020-2021 SAR Comment Codes and Text, and
other U.S. Department of Education bulletins such as the 2020-2021 Summary of Changes for
the Application Processing System.
The purpose of the chapter is to aggregate the information from the above publications into one
document so that FAAs can efficiently and easily access information about the 2020-2021 ISIR
delivery systems. However, the chapter is not intended to act as a replacement for reviewing the
original source publications, which should be consulted as appropriate.
Familiarity with the 2020-2021 ISIR Guide in its entirety is an essential prerequisite to
effectively using the material contained in the following pages. All the publications mentioned
above can be accessed at the U.S. Department of Education’s Information for Financial Aid
Professionals (IFAP) website: https://ifap.ed.gov/
The first part of the chapter outlines the major system changes for the new award year. You will
also find the SAR Reject Codes and SAR Reject Reasons with the instructions from the U.S.
Department of Education on how the applicant is to resolve the reject.
The remainder of the chapter consists of the following items:
SAR Comment Texts with C Flags
Assumption Overrides
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CONTENTS
Need Analysis Income Threshold ................................................................................................ 3-3
DHS-SAVE Third-Step Verification Process .............................................................................. 3-3
FAFSA Data Elements ................................................................................................................. 3-3
Data Transferred from IRS DRT Masked .................................................................................... 3-3
IRS DRT Availability for Users Who Filed Amended Taxes ..................................................... 3-4
IRS Data Retrieval Tool............................................................................................................... 3-4
Identifying IRS Data Fields that Changed ................................................................................... 3-5
Clarified Taxable College Grant and Scholarship Aid Questions ............................................... 3-7
Definition and Age Range for Homeless Youth .......................................................................... 3-7
Homeless Youth Definitions ........................................................................................................ 3-7
Changes to FAFSA on the Web ................................................................................................... 3-8
SAR Comment Code Changes ..................................................................................................... 3-9
IRS Display Flags on SAR/ISIR ................................................................................................ 3-11
Printing ISIRs............................................................................................................................. 3-12
IRS Data Field Flags .................................................................................................................. 3-13
Verification Tracking Groups .................................................................................................... 3-14
Reporting of V4 and V5 Verification Tracking Group Results ................................................. 3-14
Table of Reject Codes and How to Respond to Each ................................................................ 3-16
Loan Status Codes...................................................................................................................... 3-22
Assumption Overrides ............................................................................................................... 3-25
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Need Analysis Income Threshold Increase
The income threshold for an automatic zero EFC is $26,000 for the 2020-2021 Award Year.
DHS-SAVE Third-Step Verification Process
Third step verification is a process required to confirm Title IV eligibility for students who claim
to be eligible noncitizens, but fail the first and second DHS match steps .Schools must submit
third-step verification requests electronically via the SAVE system.
Access to SAVE accounts can be requested at CUNY by contacting OSFA.
Detailed instructions to submit third-step verification requests, and determine student’s eligibility
for Title IV aid are contained in the May 10, 2018 Electronic Announcement. A link has also
been established on the IFAP website with more SAVE instructions. If additional assistance is
needed, the user can contact the DHS-SAVE help desk at 877-469-2563 or via email at
[email protected]. Policy questions should be directed to Federal Student Aid’s Application
Processing Department via e-mail at [email protected]. or 202-377-3385.
For further details refer to the Eligibility Requirements chapter of this manual and the February
14, 2019 Electronic Announcement.
FAFSA Data Elements
Data Transferred from the IRS DRT Masked
In order to enhance the security and privacy of sensitive personal data transferred to the FAFSA
from the IRS, the information that displays to applicants and parents has been limited. Students
and parents will proceed through an authentication process on the IRS site. Once completed,
users will not be able to view their tax return information on the IRS DRT Web page. If they
agree to transfer their data back into the FAFSA, they will also not be able to view the
transferred income and tax information on the FAFSA Web pages. Instead of entry fields,
students and parents will see the words “Transferred from the IRS” in place of the transferred
information throughout the online FAFSA form. The affected outputs include the following:
eSAR
Application Summary Report
“List of Changes” page
Application Summary Report
“List of Changes” page
Fields transferred from the IRS into the FAFSA form that are blank or have assumed values will
also be masked.
Tax information imported from the IRS will still be visible to FAAs in the ISIR files sent to
schools and state agencies, as well as in FAA Access to CPS Online.
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The masking of IRS data applies to the applicant’s or parent’s information, which is hidden from
view on both the IRS DRT website and on the FAFSA web pages. Since the transferred
information is not displayed, applicants and parents will be unable to make any corrections to the
IRS DRT transferred items on the FAFSA form before or after submission. Therefore,
corrections to these fields will need to be performed by a financial aid administrator.
The main exception to this involves the Income Earned from Work, Untaxed IRA, and Untaxed
Pension questions. Applicants who are single will still see the Schedule K-1 box (applicants who
are married will not), and fields were added for the Untaxed IRA and Pension questions in which
applicants can enter the rollover amount that should be subtracted from their total.
If an applicant or parent feels that a change to the masked data is required, they will need to
change it on their SAR—although they will not be able to see the data on the SAR—or consult
the FAA to make the change for them.
Some online FAFSA form edits that would have prompted students and parents to verify or
correct certain field values have been suppressed because they cannot view the values transferred
from the IRS. To help FAAs identify records that may have conflicting values, comment 400 for
the parents’ information and comment 401 for the student’s information will be applied to the
record. See the August 7, 2017 Electronic Announcement, as well as the Verification Chapter of
this manual for additional guidance.
IRS Data Retrieval Tool Availability for Users Who Filed an
Amended Tax Return
The capacity of the IRS DRT was expanded to allow more applicants and parents to use it to
import income data into FAFSA on the Web applications. The questions related to students and
parents filing an amended tax return that previously would have prevented such users from
accessing the IRS DRT have been removed. At the same time, the IRS will provide confirmation
that a user has filed an amended tax return, and that information will be reported to FAAs and
state grant agencies on the ISIR. When a user who has filed an amended tax return transfers tax
information into the FAFSA, the tax information transferred from the IRS will be the original tax
return information. See the August 7, 2017 Electronic Announcement as well as the 2020-2021
Application Verification Guide describing FAA’s responsibilities when this situation occurs.
IRS Data Retrieval Tool
IRS Request Flags on SAR/ISIR
The field labels on the ISIR printed from EDExpress are shortened from “Student IRS Req Flag”
and “Parent IRS Req Flag” to “Req Flag.
IRS Request Flags for the student and parents display on the ISIR/SAR to help identify if an
applicant was eligible to use the IRS DRT option, if the data was retrieved from the IRS, and if
the data from the IRS was modified. The IRS Request Flag is different from the IRS Display
Flag (see below for more information on IRS Display Flags).
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ISIR Value and Value
Printed on ISIR Description
Blank IRS DRT not available in the application method used by the student (for example, paper FAFSA, EDE, or FAA Access)
00 Not eligible to use the IRS DRT and was therefore not presented with the option to use it in FAFSA on the Web
01 Presented with the option to use the IRS DRT in FAFSA on the Web and elected to use it, but did not transfer IRS data into the FAFSA
02 IRS data was transferred from the IRS and was not changed by the user prior to submission of an application or correction
03 IRS data was transferred from the IRS and changed by the user prior to submission of an application or correction
04 IRS data was transferred from the IRS and then changed by the user on a subsequent transaction
05 Presented with the option to use the IRS DRT in FAFSA on the Web, but did not elect to use it
06 IRS data was transferred from the IRS, but a subsequent change made the student or parent ineligible to use the IRS DRT
07 IRS data was transferred from IRS, but the IRS indicated that an amended tax return was filed
Identifying IRS Data Fields that Changed
The IRS data field flags indicate if the IRS DRT was used, if the data in the field was retrieved
from the IRS Web site, and whether it was later changed. Fields for both the student and parent
questions are printed on the ISIR.
New for 2020-2021: The IRS IRA Distributions Data Field Flag and IRS Untaxed Pensions Data
Field Flag were combined into one field, IRS Untaxed Portions of IRA Distributions and
Pensions Data Field Flag. The IRS Exemptions Data Field Flag was deleted.
ISIR Label ISIR Record Layout Field Name
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IRA Deductions IRS IRA Payments Data Field Flag
Tax-Exempt Int. Income IRS Interest Income Data Field Flag
Untaxed IRA Distributions &
Pension Portions
IRS Untaxed Portions of IRA Distributions and Pensions
Data Field Flag
AGI IRS Adjusted Gross Income (AGI) Data Field Flag
Taxes Paid IRS Federal Income Tax (FIT) Data Field Flag
Tax Return Type IRS Type of Tax Return Data Field Flag
Return Filing Status IRS Tax Return Filing Status Data Field Flag
Education Credits IRS Education Credits Data Field Flag
The valid content for all the student and parent IRS Data Field Flags listed above follows.
ISIR Value and Value
Printed on ISIR Description
0 IRS data not transferred (default value)
1 IRS data was transferred and not changed by user
2 IRS data was transferred and changed by user to a different value
3 IRS Request flag is equal to 02, 03, 04, or 07, and field has been
corrected on this transaction
4 IRS Request flag is equal to 02, 03, 04, or 07, and field has been
corrected on a previous transaction
Blank IRS Data Retrieval Tool was not used
The FAA Access data field flag values are:
0= IRS data not transferred (default value)
1= IRS data was transferred and not changed by user
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2 = IRS data was transferred and changed by user to a different value
3= IRS Request flag is equal to 02, 03, 04, or 07, and field has been corrected on this
transaction
4= IRS Request flag is equal to 02, 03, 04, or 07, and field has been corrected on a previous
transaction
Blank = IRS DRT not used
Clarified Taxable College Grant and Scholarship Aid Questions
To address confusion surrounding the questions assessing taxable college grant and scholarship
aid, the questions for both students and parents were reworded on the FAFSA.
Question 43 d reads, “Taxable college grant and scholarship aid reported to the IRS
as income. Includes AmeriCorps benefits (awards, living allowances and interest
accrual payments), as well as grant and scholarship portions of fellowships and
assistantships.”
Question 91 d reads, “Your parents’ taxable college grant and scholarship aid
reported to the IRS as income. Includes AmeriCorps benefits (awards, living
allowances and interest accrual payments), as well as grant and scholarship portions
of fellowships and assistantships”
Definition and Age Range for Homeless Youth
Any student who is not yet 24 may qualify for a homeless youth determination. The
FAFSA and system edits allow applicants under the age of 24 who answer in the affirmative to
any of FAFSA questions 55-57 to complete the application as independent students, eliminating
the need for FAAs to perform a dependency override.
Homeless Youth Definitions
At risk of being homeless—when a student’s housing may cease to be fixed, regular, and
adequate, for example, a student who is being evicted and has been unable to find fixed, regular,
and adequate housing
Homeless—lacking fixed, regular, and adequate housing
Self-supporting—when a student pays for his own living expenses, including fixed, regular, and
adequate housing
Unaccompanied—when a student is not living in the physical custody of a parent or guardian
Housing Fixed—stationary, permanent, and not subject to change
Regular—used on a predictable, routine, or consistent basis
Adequate—sufficient for meeting both the physical and psychological needs typically met in the
home
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Changes to FAFSA on the Web
The changes for 2020-2021 include:
Masking the Social Security numbers (SSNs) of users on the login page
FAFSA updates due to IRS tax form changes
Other updates to FAFSA questions
Syncing FAFSA on the Web with myStudentAid Mobile App
Masking the SSN of Users on the Login Page
When a user enters his or her SSN to log in to FAFSA on the Web, the numbers will be masked
from view to protect the privacy and security of the user. Masking the SSN is the default setting,
but users can opt to show or hide the values they enter.
FAFSA Updates Due to IRS Tax Form Changes
Because of IRS tax form changes, several questions that appear in FAFSA on the Web have been
revised. The revisions are listed below.
The responses for the student (and spouse) question about type of income tax return filed
have been updated:
“IRS 1040A or 1040 EZ” have been removed as a response.
The foreign tax return response to include IRS 1040NR and IRS 1040NR-EZ has been
updated.
The questions regarding whether the student and parents filed a Schedule 1 has been
revised to read, “Did [or will] you [or your parents] file a Schedule 1? Select No if you [or
your parents] did not [or will not] file a Schedule 1 or only filed [or will file] it to report an
Alaska Permanent Fund dividend. View other exceptions.” Responses are:
Yes
No
Don’t know
A student or parent is expected to answer “No” if they did not file a Schedule 1 or only filed it to
report one or more of the following six additions or adjustments to income (referred to as the other
exceptions in the question text above):
Capital gain (line 13 – may not be less than zero)
Unemployment compensation (line 19)
Other income to report an Alaska Permanent Fund dividend (line 21 – may not be less than
zero)
Educator expenses (line 23)
IRA deduction (line 32)
Student loan interest deduction (line 33)
A student or parent is expected to answer “Yes” if they filed or will file a Schedule 1 and reported
additional income or adjustments to income on any lines other than or in addition to the six
exceptions listed above.
The student and spouse exemptions question was deleted.
The two questions asking about the student’s untaxed portions of IRA distributions and
pensions were combined into one.
The responses for the parent question about type of income tax return filed were updated:
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“IRS 1040A or 1040 EZ” was removed as a response.
The foreign tax return response to include IRS 1040NR and IRS 1040NR-EZ has been
updated.
The parent exemptions question was deleted.
The two questions asking about the parents’ untaxed portions of IRA distributions and
pensions were combined into one.
IRS Data Retrieval Tool Changes
The type of tax return filed will now be used as a criterion to determine whether the IRS Data
Retrieval Tool (DRT) option will display. When a student or parent selects their type of tax return
as “Foreign tax return, IRS 1040NR, or IRS 1040NR-EZ” or “A tax return with Puerto Rico, a
U.S. territory, or Freely Associated State,” the IRS DRT option will not display to them, thus
eliminating the need to ask the “Foreign or Puerto Rican” filtering question.
Other Updates to FAFSA Questions
In addition to the FAFSA questions that were revised due to the 2018 IRS tax form changes, two
other questions were updated:
Question 29 – The responses were revised to add “college” and examples of the types of
degrees.
Question 30 – The question was revised to add “college,” and one of the responses was
revised to include “college” and examples of the types of degrees.
Syncing FAFSA on the Web with the myStudentAid Mobile App
Previously, if users began filling out the FAFSA online and switched to the myStudentAid app (or
vice versa), they would be taken to either the beginning of the application or the end. The syncing
function between FAFSA on the Web and the myStudentAid app has been updated to ensure that
users can continue their applications where they left off, regardless of the platform on which they
choose to continue. Improving the syncing function required changing the order of some of the
questions in FAFSA on the Web to align with the order found in the myStudentAid mobile app.
SAR Comment Code Changes
When reviewing comments on a paper SAR please note that comments with the first line
indented are printed in the “Comments About Your Information” section on the SAR. Comments
that are left-justified are printed with a checkbox in front of the comment and are printed in the
“What You Must Do Now” section.
Reminder: The text for comment codes 047, 050, 112, 149, 158, 159, 170, and 171 is not
printed in the paper SAR comments section on page 3; instead, the information contained in
these comments is printed as variable text in the appropriate section on the first page. Text
associated with these comment codes is displayed only on the Web; the text is not displayed in
the EDExpress software and is not printed on the EDExpress ISIR. Note, however, that the
comment code numbers are included in the ISIR file and appear in the FAA Information section
of the printed ISIR. Schools using EDExpress still have the ability to query their databases using
these comment code numbers.
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When viewing or printing an ISIR using FAA Access to CPS Online, or when a student is
viewing or printing his or her SAR information on the Web, the text for the affected comments is
printed. ISIRs printed from third-party software may not print the text for these comments,
depending on how the software was programmed.
Note for users of the SAR Comment Codes and Text guide: If the comment text is
preceded with text referring to the Web, the comment text is printed on the ISIR from FAA
Access to CPS Online and is displayed to the student on the Web. In some cases, the text that
was removed from the EDExpress software is the same as the Web text, and we note it where
appropriate. In other cases, the text varies slightly from the Web version. We have also provided
the SAR/ISIR text that was removed from EDExpress. Schools using their own software and
third-party software providers may, at their discretion, program their systems to include the text
on printed ISIRs.
SAR C Code Changes
The SAR C code is set on a student’s record based on his or her eligibility conditions. The
following is a complete list of 2020-2021 comments that are associated with the SAR C code:
10, 20, 30, 33, 38, 39, 41, 42, 43, 46, 53, 54, 56, 57, 58, 63, 64, 65, 66, 67, 77, 79, 86, 90, 100,
101, 102, 105, 107, 109, 115, 116, 124, 132, 133, 134, 135, 136, 138, 141, 142, 144, 146, 162,
173, 180, 254, 255, 256, 260, 289, 290, 291, 292, 293, 294, 309, 310, 311, 312, 313, 314, 346,
347, 359, 360, 392, and 393.
Comments that generate the C Flag are arranged by the areas that the comments are associated
with:
Selective Service Match: 30, 33, and 57
DHS Match: 46, 105, 109, 141, 142, and 144
Social Security Administration Citizenship Status: 146
Student’s Social Security Number Match: 63 and 64
Veterans Affairs Status Match: 162, 173, and 180
Responses to Question 23/Drug Conviction: 53, 54, 56, and 58
NSLDS: 10, 20, 38, 39, 41, 42, 43, 65, 66, 67, 77, 79, 86, 90, 100, 101, 102, 107, 115,
116, 124, 132, 133, 134, 135, 136, 138, 254 to 256, 260, 289 to 294, 309 to 314, 346,
347, 359, 360, 392, and 393
Potential Pell Overpayment: 20, 38, 39, 41, 42, 43, 346, and 347
Potential FSEOG Overpayment: 10, 65, 66, 67, 77, and 79
Potential Perkins Overpayment: 86, 90, 100, 101, 102, and 107
Potential TEACH Grant Overpayment: 289, 290, 291, 292, 293, and 294
Potential Iraq and Afghanistan Service Grant Overpayment: 309, 310, 311, 312, 313,
and 314
Unusual Enrollment History: 359 (UEH 2) and 360 (UEH 3)
Note: In rare cases, the C Flag is provided on an ISIR/SAR without a corresponding comment.
This happens only if the applicant receives an excessive number of comments (including C Flag
comments) and some of the comments must be suppressed so that a SAR/ISIR can be generated.
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IRS Display Flags on SAR/ISIR
This flag informs the school whether the student or parent was presented with the IRS Data
Retrieval Tool, and, if not, the reason it was not displayed. The IRS display flag is different from
the IRS request flag, which describes what happens after the student or parent is presented with
the IRS DRT.
New for 2020-2021: We updated the year reference in D.
Values for the IRS Display Flags for Student and Parent are as follows:
ISIR Value and
Value Printed on
ISIR Student
Parent
A Skipped the income and asset questions –IRS DRT was not displayed
Dependent student has special circumstances, or independent student skipped the parent questions –IRS DRT was not displayed
B IRS DRT was displayed to student IRS DRT was displayed to parent
C Tax return filing status not equal to “Already completed” –IRS DRT was not displayed
Tax return filing status not equal to “Already completed” –IRS DRT was not displayed
D Marital status date greater than or equal to January 2019–IRS DRT was not displayed
Marital status date greater than or equal to January 2019–IRS DRT was not displayed
E First three digits of SSN are 666 –IRS DRT was not displayed
First three digits of SSN are 666 –IRS DRT was not displayed
F N/A Non-married parent or both married parents entered all zeroes in SSN –IRS DRT was not displayed
G N/A Neither married parent entered a valid SSN –IRS DRT was not displayed
J Filed a Puerto Rican or foreign tax return –IRS DRT was not displayed
Parent filed a Puerto Rican or foreign tax return –IRS DRT was not displayed
K Married and tax return filing status is “Married–Filed Separate Return”–IRS DRT was not displayed
Parents are married, and tax return filing status is “Married–Filed Separate Return”–IRS DRT was not displayed
L Married and tax return filing status is “Head of Household”–IRS DRT was not displayed
Parents are married, and tax return filing status is “Head of Household”–IRS DRT was not displayed
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M Conflict between the marital status and tax return filing status –IRS DRT was not displayed
Conflict between the parents’ marital status and tax return filing status –IRS DRT was not displayed
N N/A Parents’ marital status is “Unmarried and both parents living together” –IRS DRT was not displayed
Blank IRS DRT not available (for example, paper, EDE, or FAA Access)
IRS DRT not available (for example, paper, EDE, or FAA Access)
Printing ISIRs
For a complete list of changes to the ISIR that are printed from EDExpress, see the 2020-2021
ISIR Guide on the Information for Financial Aid Professionals (IFAP) Web site located at
ifap.ed.gov.
New for 2020-2021: Some changes were made to the EDExpress ISIR field labels and field
placement on pages 2 and 3. These changes were the result of changes to the FAFSA fields and
data included in the ISIR record.
Renamed the following fields on the ISIR:
The “Eligible to file 1040A or 1040EZ?” field was renamed to “Student filed Schedule
1?”
The “Parents’ Eligible to file 1040A /1040EZ?” field was renamed to “Parents filed
Schedule 1?”
Deleted the following fields from the ISIR:
Under the “Step Two (Student & Spouse)” section, the “Exemptions Claimed” field was
deleted.
Under the “Step Four (Parents)” section, the “Exemptions Claimed” field was deleted.
Under the “IRS Data Flags” section, the “Exemptions” flag was deleted.
Combined the following fields into one field on the ISIR:
Under the “Student/Spouse Untaxed Income” section, the “Untaxed IRA Distributions”
and “Untaxed Portions of Pensions” fields were combined into the “Untaxed IRA Distrib.
& Pensions” field.
Under the “Parents’ Untaxed Income” section, the “Untaxed IRA Distributions” and
“Untaxed Portions of pensions” fields were combined into the “Untaxed IRA Distrib. &
Pensions” field.
Under the “IRS Data Flags” section, the “Untaxed IRA Distribs” and “Untaxed Pension
Portions” flags were combined into one flag filed taking up two lines, the “Untaxed IRA
Distributions & Pension Portions” flag.
Added the following field on the ISIR:
The CFH (Children of Fallen Heroes) Indicator was added above the “Duplicate SSN
Flag.”
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IRS Data Field Flags The IRS Data Field Flags indicate if the IRS DRT was used, if the data in the field was retrieved
from the IRS Web site, and whether it was later changed. Fields for both the student and parent
questions print on the ISIR.
New for 2020-2021: The IRS IRA Distributions Data Field Flag and IRS Untaxed Pensions Data
Field Flag were combined into one field, IRS Untaxed Portions of IRA Distributions and
Pensions Data Field Flag. The IRS Exemptions Data Field Flag was deleted.
ISIR Label ISIR Record Layout Field Name
IRA Deductions IRS IRA Payments Data Field Flag
Tax-Exempt Int. Income IRS Interest Income Data Field Flag
Untaxed IRA Distributions &
Pension Portions
IRS Untaxed Portions of IRA Distributions and Pensions
Data Field Flag
AGI IRS Adjusted Gross Income (AGI) Data Field Flag
Taxes Paid IRS Federal Income Tax (FIT) Data Field Flag
Tax Return Type IRS Type of Tax Return Data Field Flag
Return Filing Status IRS Tax Return Filing Status Data Field Flag
Education Credits IRS Education Credits Data Field Flag
The valid content for all the student and parent IRS Data Field Flags listed above follows.
ISIR Value Description
0 IRS data not transferred (default value)
1 IRS data was transferred and not changed by user
2 IRS data was transferred and changed by user to a
different value
3 IRS Request flag is equal to 02, 03, 04, or 07, and
field has been corrected on this transaction
4 IRS Request flag is equal to 02, 03, 04, or 07, and
field has been corrected on a previous transaction
Blank IRS Data Retrieval Tool was not used
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Verification Tracking Groups
Records selected for verification in 2020-2021 will be identified in the usual way. The
Verification Flag will be set, there will be an asterisk next to the EFC on the SAR and a generic
verification text message will be generated as part of the SAR cover letter. In addition,
applicants selected for verification will be placed into one of three groups indicated by a separate
Verification Tracking Flag indicator. The FAFSA information that must be verified is based on
the assigned Verification Tracking Group.
The Verification Tracking Flag values in use for 2020-2021 and the corresponding Verification
Tracking Groups are:
V1 = Standard Verification Group (Record selected because conditions based on
statistical analysis error-prone risk model were met)
V4 = Custom Verification Group (Record selected for Identity/Statement of
Educational Purpose criteria only)
V5 = Aggregate Verification Group (Record selected for Identity criteria/Statement of
Educational Purpose and Standard Verification criteria)
Reporting of V4 and V5 Verification Tracking Group Results
There is an Identity Verification Results feature within FAA Access to CPS
Online which enables FAAs to provide the required verification results for students selected for
identity and high school completion status. The FAA reports this information to CPS Online
either in batch or by individual student(s):
Batch Process
Create a flat file with the data for up to 2,000 students. Each record must contain only:
The nine-digit SSN;
The two-character name ID, and;
The corresponding Verification Results Value (values listed in the following chart).
Each line of data must contain only one record. Under most circumstances, hyphens,
empty lines, or spaces should not be used, (unless the student does not have a last
name, in which case two spaces should be entered). This is an example of two records
reported via the flat file:
111223333BE1
222334444OL5
Select the Identity Verification Results option from the main menu,
Enter the school identifiers, the aid year, select the “Load Results File” button, and
choose the file to upload.
Individual Process
Select the Identity Verification Results option from the main menu,
Enter the school identifiers, the aid year, select the “Enter Results” button and provide the
student identifiers.
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Select one of the following numeric codes that most applies:
Verification
Results Value Of
Report When Description
1 Verification of both identity and
high school completion status were
satisfactorily completed by the
applicant in person, and no issues
were found.
The applicant appeared in person, presented
acceptable government-issued photo
identification, signed the Statement of
Educational Purpose, and presented (not
necessarily in person) acceptable documentation
of the high school completion status.
2 Verification of both identity and
high school completion status were
satisfactorily completed remotely by
use of a notary, and no issues were
found.
The applicant submitted an original notarized
Statement of Educational Purpose, a copy of
his/her government-issued photo identification,
and acceptable documentation of high school
completion status.
3 Verification was attempted, and no
issues were found with high school
completion, but issues were found
with identity.
The applicant presented (not necessarily in
person) acceptable documentation of high school
completion status. No documentation of identity
was submitted or the identity documentation that
was presented was not acceptable and no signed
or notarized Statement of Educational Purpose
was received.
4 Verification was attempted, and no
issues were found with identity, but
issues were found with high school
completion status.
The applicant presented (either in person or with
an original notarized statement) a signed
Statement of Educational Purpose with acceptable
government-issued photo identification. Either no
documentation of high school completion status
was presented or the documentation that was
presented was not acceptable.
5 The applicant did not respond to the
request for documentation or the
applicant could not be located.
Verification of neither identity nor high school
completion status was completed and no signed
or notarized Statement of Educational Purpose
was received because the applicant did not
respond to the request for documentation or the
applicant could not be located.
6 Verification was attempted, and
issues were found with both high
school completion and identity.
No documentation of identity or high school
completion was submitted or the documentation
that was presented was not acceptable, and no
signed or notarized Statement of Educational
Purpose was received.
The FAA should report results no more than 60 days following the first request to the student for
documentation of identity and high school completion. Inaccurate and untimely reporting may
SAM 2020-2021
DATABASE MATCHES 3-16
subject the school to findings as a result of their annual compliance audit or a program review.
The FAA should not wait until the award year ends before reporting these results. If there is a
change in a prior submission, the FAA can submit the new code using one of the above processes
and should make that change within 30 days. Because CPS Online does not store a list of these
verification results for the FAA to retrieve, it is recommended to print and keep the confirmation
page for record retention.
Table of Reject Codes and How to Respond to Each
Reject codes and reasons, and their associated SAR comment codes, are listed here. If a student
is rejected for more than one reason, the reject codes will appear in the FAA Information Box in
priority order. The resolution for a rejected SAR is always the responsibility of the student, not
the institution, and the SAR comment generated by the reject explains what action the student
must take.
Reject
Code
Reject Reason Action Comment
Code
*A Date of birth year equals 1900
through 1945
Confirm (re-enter the same value) or
correct the date of birth.
069
*B Independent student and date of
birth equals 09/01/2004 or
greater, and date of birth is not
equal to or greater than current year
Confirm (re-enter the same value) or
correct the date of birth.
072
*C Taxes paid is greater than zero and greater than or equal to a fixed percentage of the AGI, but not equal to or greater than AGI. (Parent or Independent Student)
Confirm (re-enter the same value) or
correct taxes paid and adjusted gross
income.
154, 155
D Student SSN match, but no name
match
Confirm (re-enter the same value) for
student first and last name.
061
E Parent 1 SSN match, but no name
match
Confirm (re-enter the same value) for
parent 1 last name and first initial.
040, 377
F Parent 2 SSN match, but no name
match
Confirm (re-enter the same value) for
parent 2 last name and first initial.
051, 379
*G Taxes Paid is greater than zero,
and greater than or equal to a
fixed percentage of the AGI, but
not equal to or greater than AGI
(Dependent Student)
Confirm (re-enter the same value) or
correct taxes paid and adjusted gross
income.
153
SAM 2020-2021
DATABASE MATCHES 3-17
*J Parent 1 SSN contains all zeroes
and reported as a tax filer
Confirm (re-enter the same value) for
parent 1 SSN.
**083, 388
*K Parent 2 SSN contains all zeroes
and reported as a tax filer
Confirm (re-enter the same value) for
parent 2 SSN.
**084, 389
*N Missing first or last name Correct the student last name or
first name or confirm (re-enter the
same value) a blank first or last name
field if the student actually has only
one name.
080
*These reject codes are the same as the Reject Override Codes.
**If both rejects J and K are on the ISIR, comment codes 083 and 084 are suppressed and
replaced with comment code 164, and comment codes 388 and 389 are suppressed and replaced
with comment 391.
Reject
Code
Reject Reason Action Comment
Code
R Student SSN match, but no date of
birth match
Confirm (re-enter the same value) or
correct the student date of birth.
060
S Parent 1 SSN match, but no date of
birth match
Confirm (re-enter the same value) or
correct parent 1 date of birth.
016, 373
T Parent 2 SSN match, but no date of
birth match
Confirm (re-enter the same value) or
correct parent 2 date of birth.
017, 375
*W Unusually high number of family
members If the student is dependent, confirm (reenter the same value) or correct Parents Number of Family Members.
If the student is independent, confirm
(re-enter the same value) or correct
Student Number of Family Members.
178, 179
SAM 2020-2021
DATABASE MATCHES 3-18
1 The simplified needs test is not met,
automatic zero EFC flag is not set,
asset threshold exceeded is
or blank on current transaction,
and any asset data is blank
For a dependent student, if the
Student’s Asset Threshold Exceed field
equals Yes or blank on the current
transaction, provide the following:
Student’s Cash, Savings and Checking,
Student’s Real Estate/ Investment Net
Worth, and Student’s Business/
Investment Farm Net Worth.
Also, if the Parents’ Asset Threshold
Exceed field equals Yes or blank on
current transaction, provide the
following: Parents’ Cash, Savings, and
Checking, Parents’ Real Estate/
Investment Net Worth, and
Parents’Business/Investment Farm
Net Worth.
For an independent student, if the
Student’s Asset Threshold Exceed field
equals Yes or blank on current
transaction, provide the following:
Student’s Cash, Savings and Checking,
Student’s Real Estate/ Investment Net
Worth, and Student’s
Business/Investment Farm Net
Worth.
150, 151
*These reject codes are the same as the Reject Override Codes.
Reject
Code
Reject Reason Action Comment
Code
2 Incomplete FAFSA If the student is dependent, provide
parents taxed and untaxed income.
If the student is independent, provide
student and spouse (if married) taxed
and untaxed income.
129, 130
*3 Student taxes paid is greater than
zero and equal to or greater than AGI
Correct student taxes paid or AGI. 114, 152
SAM 2020-2021
DATABASE MATCHES 3-19
4 Student marital status date on the
initial application is greater than the
date the application was signed
Or
Student marital status date on a
correction transaction is greater than
transaction receipt date
If the student marital status date is
after the date the application was
originally signed, correct the marital
status to single.
062
5 Missing or invalid date of birth Correct the student date of birth. 018
6 Parent 1 Social Security Number was
not matched with the Social Security
Administration
Correct the SSN for the parent 1. Also
review and correct the name and/or
date of birth for parent 2 and/or parent
1 to achieve a full match for at least
one parent.
011, 369
7 Parent 2 Social Security Number was not matched with the Social Security Administration
Correct the SSN for the parent 2.
Also review and correct the name
and/or date of birth for parent 2
and/or parent 1 to achieve a full
match for at least one parent.
012, 370
8 SSN match with Date of Death Contact the Social Security
Administration to fix the error at
SSA. Then re-enter name or date of
birth and submit as a correction for
an updated SSA Match.
076, 140,
145
9 Dependent student and one of SSN,
last name, or date of birth is
missing for both parents
Correct the SSN, name, and/or date of
birth for parent 2 and/or parent 1 to
achieve a full match for at least one
parent.
049, 387
*These reject codes are the same as the Reject Override Codes.
Reject
Code
Reject Reason Action Comment
Code
10 Missing marital status and number
of family members
If the student is dependent, review
and correct Parents’ Marital Status
and Parents’ Number of Family
Members.
If the student is independent, review
and correct Student’s Marital Status
and Student’s Number of Family
Members.
168, 169
SAM 2020-2021
DATABASE MATCHES 3-20
11 Marital status inconsistent with
reported incomes If the student is dependent, review
and correct at least one of the
following: either Parents’ Marital
Status, or parent 1 Income From Work
and parent 2 Income From Work.
If the student is independent, review
and correct at least one of the
following: either Student’s Marital
Status or Student’s Income Earned
From Work and Spouse’s Income
Earned From Work.
089, 099
*12 Parents taxes paid is greater than
zero and equal to or greater than
AGI
Correct parents taxes paid or AGI. 111
13 Missing name Provide the following:
Student last name and/or student
first name, or confirm a blank first or
last name field if the student actually
has only one name.
082
14 Missing student signature on paper
FAFSA or SAR Signature correction must be made on
a printed Student Aid Report
certification page and resubmitted to
the FAFSA Processor or can be
corrected electronically.
160
15 Missing parent signature on FAFSA
or SAR
Signature correction must be made on
a printed Student Aid Report
certification page and resubmitted to
the FAFSA Processor or can be
corrected electronically.
108
*These reject codes are the same as the Reject Override Codes.
Reject
Code
Reject Reason Action Comment
Code
16 Missing student signature on Web
application Signature correction must be made on
a printed Student Aid Report
certification page and resubmitted to
the FAFSA Processor or can be
corrected electronically.
110, 285
SAM 2020-2021
DATABASE MATCHES 3-21
17 Citizenship status left blank and
SSA did not confirm U.S. citizenship
status or applicant reported not a
U.S. citizen or eligible noncitizen
Provide the citizenship status with the
alien registration number if
appropriate.
068
18 SSN not verified on Social Security
Administration database
Correct the Social Security Number. If
the SSN is already correct, contact the
Social Security Administration to fix
the error in their records. Then re-
enter SSN and submit as a correction
for an updated SSA Match.
024
19 An EFC cannot be calculated
because the Department of Justice
has placed a on the student
Student needs to call 202-377-3889 to
resolve comment 009.
009
*20 A non-tax filer is reporting an
income that is above the IRS filing
requirement
If the student is dependent, review
and correct the appropriate set of data
from the following:
Student’s tax return completed status
or student’s income
or
Parents’ tax return completed status
or income for the parent 1and parent
2.
If the student is independent, review
and correct at least one of the
following:
student’s tax return completed status
or income for the student and spouse.
126, 131
*21 Student corrected marital status
date is greater than or equal to the
application receipt date and less
than or equal to the transaction
receipt date
If the student marital status date is after the date the application was received, correct the marital status date and/or marital status.
119
*These reject codes are the same as the Reject Override Codes.
Reject
Code
Reject Reason Action Comment
Code
23 An EFC cannot be calculated because the Department of Education
has placed an eligibility on
the student
Student needs to call 202-377-4074 to
resolve comment 281.
281
SAM 2020-2021
DATABASE MATCHES 3-22
More information about Reject Codes is available in the 2020-2021 ISIR Guide and 2020-2021
SAR Comment Codes and Text.
Loan Status Codes
Code Status Eligibility for Title IV Group
(ISIR sort
order)
AL Abandoned Loan Yes 3
BC No Prior Default,
Bankruptcy Claim, Discharged
Yes, because loan was not in default and was discharged
5
BK No Prior Default,
Bankruptcy Claim, Active
Yes, because loan was not in default
3
CA Canceled (Perkins = Loan Reversal)
Yes 5
CS Closed School Discharge Yes 5
DA Deferred Yes 4
DB Defaulted, then Bankrupt, Active. (Perkins: all bankruptcies. FFELP and Direct Loans: Chapter 13)
No, unless debtor can show that loan is dischargeable. See Dear Colleague Letter GEN-95-40, dated September 1995
2
DC Defaulted, Compromise Yes, because compromise is recognized as payment in full
5
DD Defaulted, then Died No, because if borrower is reapplying, then loan status is in error
1
DE Death No, because if borrower is reapplying, then loan status is in error
1
DF Defaulted, Unresolved No 2
24 NSLDS Fraud Loan Flag is set
indicating loan was obtained
fraudulently
Student needs to contact the lender
and resolve issue to have the Fraud
Loan Flag reset in NSLDS.
272
SAM 2020-2021
DATABASE MATCHES 3-23
DI Disability Yes 3
DK Defaulted, then Bankrupt, Discharged. (Perkins: all bankruptcies. FFEL and Direct Loans: Chapter 13)
Yes, because defaulted loan has been totally discharged
5
Code Status Eligibility for Title IV
Group
(ISIR sort
order)
DL Defaulted, in Litigation No 2
DN Defaulted, then Paid in Full through Consolidation Loan
Yes 5
DO Defaulted, then Bankrupt, Active, other. For FFEL and Direct Loans in Chapters 7, 11, and 12
No, unless debtor can show that loan is dischargeable. See Dear Colleague Letter GEN-95-40, dated September 1995
2
DP Defaulted, then Paid in Full Yes, because loan was paid in full 5
DR Defaulted Loan Included in Roll-up Loan
Yes, because the loan was combined with other loans and subrogated to the Department of Education, which reported the same information to NSLDS in one loan. The status of that record will determine eligibility
5
DS Defaulted, then Disabled Yes, because loan debt is canceled 3
DT Defaulted, Collection Terminated No 2
DU Defaulted, Unresolved No 2
DW Defaulted, Write-Off No 2
DX Defaulted, Satisfactory Arrangements, and Six Consecutive Payments
Yes, assuming student continues to comply with repayment plan on defaulted loan or is granted forbearance by the GA
4
SAM 2020-2021
DATABASE MATCHES 3-24
DZ Defaulted, Six Consecutive Payments, then Missed Payment
No, loan is back in active default status
2
FB Forbearance Yes 4
Code Status Eligibility for Title IV
Group
(ISIR sort
order)
FC False Certification Discharge Yes 5
FR Fraud No 2
FX Fraud, Resolved Yes 5
IA Loan Originated Yes 4
ID In School or Grace Period Yes 4
IG In Grace Period Yes 4
IM In Military Grace Yes 4
IP In Post-Deferment Grace (Perkins only)
Yes 4
OD Defaulted, then Bankrupt, Discharged, other. For FFEL and Direct Loans in Chapters 7, 11, and 12
Yes, because defaulted loan has been totally discharged
5
PC Paid in Full through Consolidation Loan
Yes. Does not matter whether consolidation loan was through FFEL or Direct Loan or whether underlying loans were in default
5
PD Permanently Disabled Yes 3
PF Paid in Full Yes 5
PM Presumed Paid in Full Yes 5
SAM 2020-2021
DATABASE MATCHES 3-25
PN Non-defaulted, Paid in Full through Consolidation Loan
Yes 5
Code Status Eligibility for Title IV
Group
(ISIR sort
order)
PX Identity Theft Loan Discharged Yes 2
PZ PLUS Loan, Student has since died No, the deceased student is not eligible because if borrower is reapplying, then loan status is in error
Yes, the living parent of a parent PLUS Loan is eligible to receive Title IV aid
5
RF Refinanced Yes, because defaulted loans cannot be refinanced
5
Assumption Overrides
2020-2021 Note: This table was changed to update FAFSA field numbers and increment the
year references in overrides 5 and 6.
Assumption
Override
Assumption
Made When Override Flag Is
Not Present
Results Of Setting Override Before
Sending Data
Triggering Assumption
Situation
1 Parents’ number in
college assumed to be
1.
Allow number in college
to be greater than 6. The parents’ number of family
members does not equal the number
in college. The parents’ number of
college students in the household
equals 7 or more.
2 Parents’ AGI assumed equal to the sum of the
parent 1 and parent 2
income earned from
work.
Allow parents’ AGI to be
zero if blank or zero is
entered.
Parents’ AGI is blank or zero. Tax
return status is filed, will file, or
blank. Parent 1 income from work
or parent 2 income from work is
positive or negative.
3 Student number in
college assumed to be
1.
Allow number of family
members to be equal to
the number in college
when they are equal and
greater than 2.
The independent student number
of family members equals 3 or
more. The number of college
students in household is the same
value.
SAM 2020-2021
DATABASE MATCHES 3-26
4 Student’s AGI
assumed to be equal
to the sum of the
student’s and spouse’s
income earned from
work.
Allow student AGI to be
zero if blank is entered. The student’s AGI is blank or zero.
Tax return status is filed, will file, or
blank. Student’s income from work
or spouse’s income from work is
positive or negative.
5 Parents’ Additional
Income calculated from
FAFSA question 91is
assumed to be zero.
Allow parents’ income
calculated by CPS from
the Additional Income
FAFSA question to be
greater than zero and
greater than a fixed
percentage of the parents’
total income.
Parents’ calculated 2018 tax status
equals filed. Income calculated by
CPS from the Additional Income
FAFSA questions is greater than a
fixed percentage of parents’ AGI
plus parents’ total from CPS
calculated value for untaxed income.
Parents’ calculated 2018 tax status
equals non-tax filer. CPS calculated
value for Additional Income is
greater than or equal to a fixed
percentage of parent 1 income from
work, parent 2 income from work,
and parents’ total from CPS
calculated value for untaxed income.
6 Student’s Additional
Income calculated from
FAFSA question 43 is
assumed to be zero.
Allow student’s income
calculated by CPS from
the Additional Income
FAFSA question to be
greater than zero, and
equal or greater than
student’s total income.
Students calculated 2018 tax status
equals filed. Income calculated by
CPS from the Additional Income
FAFSA question is greater or equal
to student’s AGI, and student’s total
from CPS calculated value for
untaxed income.
Students calculated 2018 tax status
equals non-filer. CPS calculated
value forAdditional Income is
greater than or equal to a fixed
percentage of student’s income
earned from work, spouse’s income
from work, and student’s total from
CPS calculated value for untaxed
income.