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DataServices
global.tm.com.my/usa
https://global.tm.com.my/usa
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GlobalEthernet ServicesProvides a secure point-to-point and multipoint-to-point Ethernet connectivity deployed over TM’s private Global EoMPLS network and a strong position in the market globally with over 20 PoPs connectivity owned by TM worldwide. TM as ASEAN Gateway for Layer 2 & Layer 3 services.
The implementation of VLAN to have multiple end customers in a single port also reduces the cost of port and cross-connect.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Our Services
UPE
Global Customer Premises
Customer Premises /Office Network /Global Partner Network
Global Partner Network
Regional / Global Office Network
UPE
TM PoP TM PoP
TM CORENETWORK
TM CORENETWORK
UPE
UPE
Global Ethernet: On-Net Coverage
PoP-to-PoP Offering via TM Worldwide Coverage
SOUTH CENTRAL ASIA
Sri Lanka
EUROPEAmsterdam,
Frankfurt, Marseille,London
NORTH AMERICA
Ashburn, Los Angeles,Miami, San Jose SOUTH
EAST ASIABangkok, Cambodia,
Jakarta, Laos,Malaysia, Singapore
MIDDLE EASTFujairah
NORTH ASIAHong Kong,Japan, Taipei
Global Ethernet Services
Global Ethernet Services
Global Ethernet Services is a flexible, reliable and secure bandwidth connectivity services over shared network resources.
Deployed over TM GLOBAL IP / MPLS backbone - EoMPLS technology.
Carrier Class Ethernet technology offering Point-to-Point / Multiple Point-to-Point connectivity.
Scalable speed offering ranges from 1Mbps to 10Gbps in scalable increments. (1G and above; subject to infra availability / readiness).
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Global Ethernet Services
Connectivity Choice
Point-to-Point Connectivity OR
Multiple Point-to-PointConnectivity SLA / SLG Offering
Domestic Access: SLA 99.0%, 99.5%, 99.7%, 99.9% & 99.99%
Core Network: SLA 99.9% - default for network availability
End-to-End Solution: Customisedbased on requirements
CoS Offering
Multimedia, Mission-Critical, Standard Data & Economy
Port Interface
GE / XE
Contract Term
Minimum 1 year
Speed Offering
1M to 50M subscriptions– offered in 1M increments
51M to 100M subscriptions– offered in 5M increments
101M to 250M subscriptions– offered in 10M increments
251M to 500M subscriptions– offered in 50M increments
501M to 1G subscriptions– offered in 100M increments
1G to 10G subscriptions(subject to infra availability)– offered in 1G increments
Features
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Global Ethernet Services
High BandwidthCapability
Bandwidth ranging from 1Mbps to 10Gbps.
Flexible Service Scalability
Seamless incremental bandwidth options to meet traffic demand via simple Ethernet connection.
Ease of Use
Provided via a standard and widely available
Ethernet interface, simplifying operations and provisions.
Reliable and Secure Connectivity
Seamless and secure Ethernet connectivity linking customers to countries via TM’s extensive global EoMPLS network.
Key Benefits
CoverageFor a detailed viewing of our global reach, please click here.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
http://www.tm.com.my/tmglobal/Pages/Global-Presence.aspx
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FAQ
Global Ethernet Services
A : Yes
1. Q : Can TM support QinQ?
A : Yes
4. Q : Is auto-negotiation support available?
A : Ethernet over MPLS
5. Q : What is the technology used to deliver Global Ethernet Services?
A : XE & GE
3. Q : What do the physical interface standards offer?
A : 9000
2. Q : What is the maximum MTU size?
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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GlobalHosting Services
TM’s Global Hosting Services is a data centre facility
that rents spaces for servers and other computing
hardware. It is a cost-effective and secure way of
managing a business.
Flexible and resilient, TM’s Managed Data Centre
Solution combines cost-effectiveness with high
levels of customer responsiveness. It also guarantees
easy round-the-clock access to resources.
TM’s Global Network is able to accomodate
customers’ global business expansion smoothly
with the support of major DCs in Malaysia, Mega-I
and Billion Centre in Hong Kong, that are all ready for
service.
DC Services via neutral and highly reliable hubs.
Various choices of network service.
One-stop total solution service. Flexibly-structured
facility and various ICT related services.
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•
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Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Our Services
Global Hosting Services
Co-Location
Offered dedicated racks and private cage(~500sq ft, 100kW) and Wholesale suite(>1000sq ft, >500kW) with customizablesetup. Flexible rack options: 42U, 45U, 47U and 48U with a dedicated key and power metre per rack.
Cabling Support
Standardised cabling management for ease of maintenance.
Smart Hands Services
24 / 7 physical support for your equipment. We assure our customers with complete support and optimum availability.
Managed Security Services
Managed FirewallTotal control and restriction on the types of network protocols and traffic allowed across the network border at our data centre.
Managed AntivirusFile scanning via data centre for viruses, spywares, malwares, adwares and keyloggers.
Managed Web FilteringOptimisation and control of Internet access at every branch.
Managed Intrusion Prevention & Detection SystemReal-time monitoring, detection, analysis and immediate response to any network security threats (DDoS, Worm, Trojan, etc.).
Managed Anti-spamSpam-free emails hosted at our data centre.
Data Centre Internet AccessInternet access for data centre to local and international customers in the Service Provider and Enterprise markets.
Global Hosting Services
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Our Services
Wholesale Data CentreApplicable to customers with the following requirements:
With options for bundle solution under TM Data Hub Platform:
Global Hosting Services
Valid for KVDC and IPDC only
Global Hosting Services
Minimum
with*Power will be metered and charged separately.
1,501sq ft kW power
Size: 250racks50
5kW/rackOR OR
Converged Solution (DC-Connectivity IP)
DC-to-BS (Border Station)DC-to-DC
DC-to-CLS (Cable Landing Station)
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Our ServicesGlobal Hosting Services
Value Proposition :
• DWDM platform – ready connecting Major Data Centres and Cable Landing Stations.• Bundle solutions – Co-location, Capacity, Connectivity and IP as total end-to-end solutions.• Shorter lead-time for Capacity and IP turn-up• IPDC & KVDC purpose-built data centre and carrier-neutral data centre.• International Gateways and Internet Exchange within the DC
for low latency traffic exchange and peering.
• Reduce electricity and co-location cost.
DC Services via Neutral and Highly Reliable Hubs
TM Border Station
Data Centre
Twin Core Data Centre
TM Cable Landing Station
Terrestrial:To Singapore& Indonesia
Cherating
Melaka
Penang
Mersing
Padang Besar
Bukit Kayu Hitam
Johor Bahru
BBG
FLAG
SAT-3 / WASC / SAFE
SEA-ME-WE-3
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BDM
DMCS
SEA-ME-WE-4
SEA-ME-WE-5
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Boustead
Brickfields
Plaza VADS
CBJ1
CBJ2
Klang Valley DC(KVDC)
CBJ5
CBJ8
CBJ6
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APCN2
MCT
SKRM
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Global Switch
Equinix
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AAG
CAHAYA MALAYSIA™
SEA-ME-WE-3
SKRM
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Iskandar Puteri DC(IPDC)
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Terrestrial:To Thailand, Myanmar,Laos & Cambodia
MAP ITEMS
Global Hosting ServicesCopyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Global Hosting Services
Key Benefits
Intelligent Space Design
We run a Green Data Centre with the combination of hot and cold aisle containment system with a Tier III + design.
State-of-the-Art Security
Operating on 24 / 7 state-of-the-art security
using Environmental Monitoring System (EMS).
Network OperationCentre
With round-the-clock monitoring , our dedicated specialists conduct theirduties from a highly secure room tooffer 24-hour support every day of the year.
Cooling System
Our N+1 air-cooling system and distribution
paths system provide enhanced temperature stability at 22°C + / -2° and 50% + / -10% humidity.
Power Optimisation
Our data centre supplies extensivepower distribution based on Tier III + specifications, and manages it through a well-equipped infrastructure.
Site Availability
The hub guarantees 99.982% site availability, with advanced key systems like: dual incoming power supply, with a back-up power system from generators that supports both AC and DC requirements.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Global Internet Protocol Virtual Private Network (IPVPN) Services
TM’s Global IPVPN Services offers a secure, scalable communication network and flexible architectural option that is customised to increase the efficiency of your business, connecting your geographically dispersed employees, remote workers, business partners, branch offices and suppliers across continents in a cost-effective manner.
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Our Services
Delivers private data via a reliable and secure shared networking infrastructure, which uses MPLS (Multi Protocol Label Switching) to provide a secure network-based, highly scalable and manageable IPVPN.
TM IPVPN NETWORK
Country B
Branches
TM MPLSNETWORK
GLOBALPARTNERNETWORK
PE
PE PEPE
PE
PE
PE
CE
Country C
Branches
Country A
Headquarters
CE
Country E
Branches
CE
CE
Country D
Branches
CE
Global Internet Protocol Virtual Private Network (IPVPN) Services
Global Internet Protocol Virtual Private Network Services
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Ideal for multinational corporations, government organisations and enterprises requiring high efficiency, secure global connectivity and competitive pricing.
Applications
Coverage
Global Internet Protocol Virtual Private Network (IPVPN) Services
Key Benefits
MPLS Technology
Provides a highly secure network and a more efficient way to manage applications through MPLS technology.
Class of Service (CoS)
Greater flexibility for customers to customise their network needs with4 CoS offered:
• Multimedia• Mission-Critical
Mission-Critical Application Support
Suitable for supporting a wide customer base from regional ISP, as well as large businesses that require mission-critical applications and high throughput database transaction.
• Standard• Economy
High Capacity Bandwidth
Enjoy the ability to subscribe to high capacity bandwidth with speeds ranging from 1Mbps to 10Gbps.
Rapid and Scalable Connectivity
Data transmitted in its raw form enables fast packet delivery. Adding new sites, locations or upgrades is cheaper and easier as there is no need for a dedicated private leased line, hence building a viable fully meshed multisite network.
Managed Service
The complexity of managing global connectivity will be handled by asingle provider.
For a detailed viewing of our global reach, please click here.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
http://www.tm.com.my/tmglobal/Pages/Global-Presence.aspx
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Global Internet Protocol Virtual Private Network (IPVPN) Services
FAQ
A: There are four Class of Service which consist of Multimedia, Mission-Critical, Standard Data and Economy Data.
1. Q: How many Class of Service that TM is offering to the customers?
3. Q: What are the differences between Managed and Unmanaged Services?
2. Q: Why is Class of Service needed for this service?
A: To cater to customers’ requirements which are based on the application that will be used either for Voice, Data, File Transfer or Email.
SERVICE COMPONENTS
Network Portion:(IP Port and Access)
CE (Hardware + Maintenance)
CE Management
Network Monitoring
Traffic Engineering
Value Added Features
Service Customisation
Service Consultation
Mandatory
Optional, supplied by TM
Not applicable
Up to WAN IP address
To be configured at CE by customers using TM’s standards
Not applicable
Not applicable
Not applicable
Mandatory
Mandatory, supplied by TM
Mandatory, exclusively by RNOC
Up to WAN IP address
To be configured at CE by TM
Based on customers’ requirements
Based on customers’ requirements
Embedded
UNMANAGED SERVICES MANAGED SERVICES
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Global Internet Protocol Virtual Private Network (IPVPN) Services
Capable of supporting tens of thousands VPN groups over the same network since no site-to-site peering is required.
Capable of supporting QoS and traffic engineering.
Bandwidth utilisation can be fully controlled.
It supports large-scale deployment but requires proper planning and coordination.
Does not support QoS and traffic engineering.
Bandwidth utilisation cannot be fully controlled.
MPLS IPSec VPN
• Network Availability Guarantee of 99.9%.• Packet Delivery Guarantee at 99.9% for CoS Standard, Mission-Critical and Multimedia.• Jitter Guarantee at ≤15ms to avoid any data loss during packet delivery.• Service Provisioning Gurantee to meet customers RFS date.• End-to-end Service Availability will be provided on quotation basis, subject to location & last mile provider.
FAQ
4. Q: What are the differences between MPLS and IPSec VPN?
5. Q: What is the information covered under Service Level Agreement (SLA)?
A: TM provides the highest level of guarantee for its customers who subscribe to Global IPVPN solution:
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Global Internet Protocol Virtual Private Network (IPVPN) Services
Oil and Gas Customers
The customers generally have many sites and require managed services to connect with branches. Hence, TM proposes for IPVPN solution to cater to this requirement which is suitable for the usage of branch offices.
Shops and Outlets
The customers need connection to cater for credit card application. Hence, IPVPN is a suitable solution since it could offer a secure and flexible architectural option for branch offices and outlets.
Media and Broadcast Customers
The customers require connection to one of the cloud service providers as they usually have a few branches in Malaysia. In addition, they also need managed services for all sites, thus IPVPN is the suitable product to accommodate the customers’ requirements.
Small Medium Enterprise Customers
Small Medium Enterprise customers require connectivity all over the world which IPVPN has the reachability to connect customers via TM PoPs worldwide.
Finance and Service Institution
The banking sector needs high security for connection to branches in order to secure their data transaction. IPVPN is the best solution to cater to this requirement since IPVPN resides in private network where the security is high, and it could eliminate intrusion into their network.
Industry Application
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Global Internet Protocol Virtual Private Network (IPVPN) Services
TM WHOLESALE has the potential to be your ASEAN gateway for Inbound & Outbound Connectivity for Layer 2 (Global Ethernet) & Layer 3 (Global IPVPN).
Centralised offering for any Layer 2 and Layer 3 requirements inbound and outbound ASEAN.
ONE STOP CENTRE
Benefits of Customers Coming to ASEAN via TM WHOLESALE
Extensive connectivity with Access Providers and Regional Carriers to ensure optimum service performance.
COLLABORATION WITH PARTNERS
A secure and reliable network at a competitive price to connect you to one of the world’s fastest-growing markets.
COMPETITIVE PRICE
Strong service availability and performance by managed bandwidth offerings.
SEAMLESS AND MESH NETWORK
Provides a required 1Mbps to 10Gbps with end-to-end SLA commitment.
Cable Port
Special Key Highlights
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Global VSATServicesGlobal VSAT Services offers a wide range of global connectivity for high speed Internet access, voice and data throughput up to 1Gbps.
Global VSAT technology provides high mobility and cost-effective solutions for users who are seeking an independent communications network connecting a number of remote sites.
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Our Services
Global VSAT Services
VSAT Point-to-Point
VSAT Star Network
Provides a reliable, two-way communication link under the satellite footprints.
Global VSAT Features:
MEASAT-3 / ABS2
TM’s Half Foreign Half
Point A(TM Satellite Station)
Point B
Internet / Data
Phone / Fax
Global VSAT Services
Provides hubbing services to customers via TM’s strategic partnership with other satellite providers.
Wide global reachability using C Band and Ku Band space segments.
One-stop solution inclusive of ground maintenance and provision of satellite bandwidth.
High network security ensuring quality of services over our connectivity.
Phone / Fax
VoiceNetwork
InternetNetwork
VPNNetwork
Customers
Geo-stationary Satellite
TM SatelliteStation
Remote Office 1 Remote Office 2
Indoor Unit(Satellite Modem)
LANSwitch
PC
Voice Box
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Global VSAT Services
Suitable for different levels of service providers – Telcos, Internet Telephony Service Providers (ITSPs), Telephony Application Service Providers (TASPs), Application Service Providers (ASPs), Internet Service Providers (ISPs) and Other Licensed Network Operators (OLNOs).
Applications
Coverage
Key Benefits
24 / 7 Network Operation Centre (NOC)
Our experienced service engineers provide round-the-clock operation and maintenance support.
Operational Excellence
Our team is experienced in project management, site survey, installation and commissioning, as well as monitoring and reporting.
Independent Terrestrial Infrastructure
Our services operate on an independent terrestrial infrastructure suitable for remote areas and high altitudes.
For a detailed viewing of our global reach, please click here.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
http://www.tm.com.my/tmglobal/Pages/Global-Presence.aspx
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InternationalBandwidth ServicesTM’s International Bandwidth Services link Malaysia to any destination in the world. We leverage our extensive international network infrastructure, which is comprised of a combination of terrestrial, submarine fibre optic cable systems and satellites, to offer a range of high quality and reliable bandwidth services.
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Our Services
International Bandwidth Services
High-speed, dedicated point-to-point digital connections via InternationalSubmarine Cable Systems / Terrestrial Links.
DefinitionDedicated point-to-point connectivity via International Submarine Cable, Terrestrial Links orSatellite from one customer premise in Malaysia to another foreign location outside Malaysia.
CustomerPremise
CustomerPremise
LocalExchange
Foreign LocalExchange
M’SIAPL
FOREIGNPL
InternationalSubmarine Cable
or Terrestrial LinksLanding Station Foreign Landing
Station
Foreign LocalLoop
ICA
TM
IPLC
Partner
Interconnects twodifferent submarine cable systems.
Focused and dedicated capacitybetween Cable Landing Stations or Border Stations.
BandwidthInterconnection Bandwidth Backhaul
Fast and reliable, country-to-countryconnectivity via Malaysia.
Bandwidth Transit
International Bandwidth Services
International Private Leased Circuit (IPLC)
MEASAT-3 / ABS2
TM’s Half Foreign Half
Point A(TM Satellite Station)
Point B
Internet / Data
Phone / Fax
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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International Bandwidth Services
Ideal for global corporations and multinationals requiring high-capacity international connectivity.
Applications
Key Benefits
Accentuating One-Stop Shop
Enables flexibility in service enquiry, provisioning, billing and fault reporting with single end-to-end management.
DedicatedLines
Personalised circuits are solely owned by a customer and not shared by others.
High CapacityBandwidth
Allows transmission of data between terminals around the world and theability to subscribe to high capacity bandwidth ranging from STM-1 up to 100G.
Seamless connectivity to and from major cable systems such as AAG, APCN2, BBG, BDM, CAHAYA MALAYSIA™, DMCS, JUSCN, MCT, NuGate, SAT-3/WASC/SAFE, SEA-ME-WE-3, SEA-ME-WE-4 and SEA-ME-WE-5.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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International Ethernet ServicesTM’s International Ethernet Services is designed to deliver high bandwidth capacity, flexible service scalability and reliable access solutions for corporate networks to achieve a competitive edge in today’s business world.
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Our Services
International Ethernet Services
Provides cross-border, end-to-end managed bandwidth and dedicated connectivity over a reliable platform at high-speed.
Matched Cross-Border DWDMTransmission Capacity
Partner EoDWDM Network
Customer Premise B End Customer Premise A End
TM EoDWDM Network
CustomerRouter
CustomerServer
EthernetInterface
Matched Bearers
DWDMNODE
DWDMNODE
CustomerLAN
CustomerServer
CustomerRouter
CustomerLAN
EthernetInterface
Partner’s Half Circuit TM’s Half Circuit
DWDMRING
DWDMRING
Matched Cross-Border DWDMTransmission Capacity
Partner Metro-E Network
Customer Premise B End Customer Premise A End
TM Metro-E Network
CustomerRouter
CustomerServer
EthernetInterface
Matched Bearers
DWDMNODE
DWDMNODE
CustomerLAN
CustomerServer
CustomerRouter
CustomerLAN
EthernetInterface
Partner’s Half Circuit TM’s Half Circuit
MetroRING
MetroRING
International Ethernet Services
International Ethernet Private Line
Point-to-Point connectivity of IEPL over Metro-E at a lower speed.
International Ethernet Private Line (IEPL) Over Metro-E
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International Ethernet Services
Perfect for high-end applications with fixed performance expectations and very high bandwidth requirements. Ideal as alternative solutions to the current global MAN / WAN services. Enhanced to support multimedia applications for Layer 2 enterprise networking, with higher bandwidth capacity at the simplicity of native Ethernet connectivity.
Enables better cost management and accommodation of ad-hoc business requirements where cross-border connectivity for high volume traffic and mission-critical applications such as high bandwidth data transfer, video and storage are required.
Applications
Coverage
Key Benefits
High Bandwidth Capability
Subscribers can enjoy higher bandwidthconnectivity, scalable from 1Mbps to1Gbps (IEPL-M) and 1Gbps to100Gbps (IEPL), using simple andfamiliar Ethernet connection withcost-effective pricing.
Reliable and Secure Connectivity
Seamless and secure Ethernet connectivity links customers in Malaysia to foreign countries via TM’s extensive global network.
Flexible Service Scalability
Flexible incremental bandwidth options are tailored to meet the actual demand of required traffic, as opposed to legacy services such as Private Line / Frame Relay / ATM bandwidth offering.
Ease of Use
International Ethernet Services is provided via standard, widely available and well-understood Ethernet interface. Using Ethernet service to extend network interconnections globally simplifies network operations, administration and provisioning.
For a detailed viewing of our global reach, please click here.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
http://www.tm.com.my/tmglobal/Pages/Global-Presence.aspx
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Optical BandwidthOptical Bandwidth offers dedicated point-to-point transmission riding on Dense Wavelength Division Multiplexing (DWDM) with speed ranging from 2.5Gbps to 100Gbps. It caters to the growing complexity of customers’ demands, from very high-speed data transfer to video streaming that require huge bandwidth capacity.
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Our Services
Optical Bandwidth
Optical bandwidth transmission between two installation points.
TMExchange
TMExchange
TerminatingEquipment
TerminatingEquipment
Optical Bandwidth Services
TM Network
InstallationSite A
InstallationSite B
Optical Bandwidth
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Optical Bandwidth
Allows high-speed data transfers at almost real-time for data updating and back-up applications. Business segment examples are super-high-presence remote conferencing system, remote medical support system, and storage mirroring. Consumer segment examples are e-commerce which requires video streaming, remote counselling, remote diagnosis, remote teaching, and competitive network games.
Applications
Key Benefits
High-Speed Connectivity
Provides super high-speed transmission services to meet business requirements.
24 / 7 Customer Service Centre
Round-the-clock support byexperienced service engineers and technicians.
Extensive Infrastructure Available
Speed available from 2.5Gbps to 10Gbps and 100Gbps.
Flexibility in Service Design
Provides service providers with the opportunity to move beyondtraditional business of sellingtransport.
Fully Managed
High stability, reliability and security for maximum protection of sensitive data.
Solution Consultant
Consultancy services are provided to ensure the best solutions possible.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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TM IP TransitTM IP Transit service is specifically designed to provide a very high performance of global and regional connectivity through a single ASN (AS4788). Powered by one of the most interconnected networks, TM provides a reliable network and a scalable capacity with guaranteed delivery of customers’ critical information.
TM’s core IP backbone network spans over 30 major cities around the world and has over 4.29Tbps of network traffic diversely routed on different submarine fibre cables focused on providing connectivity within and to/from Asia. As a single provider solution, TM provides a scalable platform specifically geared on market growth for global and regional carriers.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Our Services
TM IP Transit
We deliver IP Transit over our wholly-owned global IP network which is optimised for high speed and low latency Internet connectivity. This ensures your connection to the Internet is optimised for peak performance, resilience and instant scalability.
MMRCustomerRouter
Hall 1, Level 2 Hall 2, Level 2
TMRouter
Option 1: TM IP Port with Hosting Services at TM ONE Data Centre
Option 2: TM IP Port with IPLC / IEPL Connectivity
Option 3: TM IP Port Only
TM AS4788Customer
MMRCustomerRouter
TMRouter
TM AS4788Customer
IPLC / IEPLConnectivityCustomer
Router
LocalExchange
LocalExchange
TMRouter
TM AS4788Customer
TM IP Transit
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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TM IP Transit
Features
Extensive Network Backbone and Coverage
TM single AS4788 network enables global reachability and regional connectivity. AS4788 network reaches more destinations and ensures short hop connectivity.
Sophisticated Security and Operational Efficiency
TM is committed in providing complete carrier class security portfolio and time-critical performance via provided monitoring portal.
Flexible Service Options
TM multi-level service model gives customers the flexibility of selecting Value-Added Services (VAS) and Add-On Solution (AOS) that seamlessly accommodate business changing needs.
Guaranteed Service Performance
TM offers a highly resilient service with fully redundant PoPs architectural design and detailed traffic routes information via advance BGP community systems.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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TM IP Transit
Internet service access for Internet Service Providers, Application Service Providers, Content Service Providers, Foreign Service Providers, Other License Network Operators with extensive connectivity to other Tier 1 providers and peer partners worldwide.
Applications
Coverage
Key Benefits
Reliability
TM provides fast and reliable Internet connectivity over AS4788 extensive IP backbone network coverage to other major Transit, Peering and Content Distribution Network.
Scalability
Backed by TM’s own backbone for inter-continental across Asia, Europe, Africa, the Middle East and the US diversely terrestrial connectivity and satellite for fully redundant infrastructures.
Quality
TM guarantees service performance for committed traffic volumes via an SLA andprovides rebates upon any failure to meet this guarantee.
Simplicity
TM offers a wide variety of VAS to customers’ needs such as Anti-DDOS, Hosting Services and Managed Equipment Services. TM also supports simplified business operations with flexible access offering, bandwidth granularity and billing options.
For a detailed viewing of our global reach, please click here.
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
http://www.tm.com.my/tmglobal/Pages/Global-Presence.aspx
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Abbreviations
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Abbreviations
ASNASP
BRAS BTS BTU
CDMA CE CLS
DDoSDHCPDNS DP DSL DSLAMDWDM
EoDWDMEoMPLS
FTTH
GbpsGE / XEGSM GSMAs
HSI
ICA IDD IEPLIGW INGNIP IP DSLAM
Autonomous System NumberApplication Service Provider
Broadband Remote Access ServerBase Transceiver StationBroadband Termination Unit
Code-Division Multiple AccessCustomer Equipment Cable Landing Station
Distributed Denial-of-ServiceDynamic Host Configuration ProtocolDomain Name SystemDistribution PointDigital Subscriber LineDigital Subscriber Line Access MultiplexerDense Wavelength Division Multiplexing
Ethernet over Dense Wavelength Division MultiplexingEthernet over MPLS
Fibre-to-the-Home
Gigabits per secondGE (Gigabit Ethernet), XE (10 Gigabit Ethernet)Global System for Mobile CommunicationsGlobal System Mobile Association
High Speed Internet
In Country AccessInternational Direct DialingInternational Ethernet Private LineInternet GatewayInternational Next Generation NetworkInternet ProtocolInternet Protocol Digital Subscriber Line Access Multiplexer
A
B
C
D
E
F
G
H
I
AbbreviationsCopyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Abbreviations
Abbreviations
I
L
M
P
Q
R
S
IPLCIPTV ISDN ISDN (PRI)
ISP ITMC
LAN Layer 3
MANMbpsMMRMNOs MPLSMTUMyIX
PE PL PoPs PSTN
QinQQoS RADIUSRG
SDH SESES SGSLA SMSCSONET SP SPESS7SSID
Tbps
International Private Leased CircuitInternet Protocol TelevisionIntegrated Services Digital NetworkIntegrated Services Digital Network(Primary Rate Interface)Internet Service ProviderInternational Transmission Maintenance Centre
Local Area NetworkService & Applications
Metropolitan Area NetworkMegabits per secondMeet Me RoomMobile Network OperatorsMultiprotocol Label SwitchingMaximum Transmission UnitMalaysia Internet Exchange
Provider Edge / EquipmentPrivate LinePoints-of-PresencePublic Switched Telephone Network
802.1.q TunnelingQuality of Service
Remote Authentication Dial In User ServerResidential Gateway
Synchronous Digital HierarchyService Edge / EquipmentSatellite Earth StationService GatewayService Level AgreementShort Message Service CentreSynchronous Optical NetworkingService ProviderService Provider EquipmentSignalling System No.7Service Set Identifier
Terabits per second
Abbreviations
T
Copyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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Abbreviations
U
V
W
A
B
C
D
F
J
M
N
S
UPE
VLANVoBBVoIP
WANWDM
AAGAPCN2
BBGBDM
Cahaya Malaysia™
DMCS
FLAG
JUSCN
MCT
NuGate
SAT-3/WASC/SAFE
SEA-ME-WE-3SEA-ME-WE-4SEA-ME-WE-5SKRM
User Provider Edge
Virtual Local Area NetworkVoice over BroadbandVoice over Internet Protocol
Wide Area NetworkWavelength-Division Multiplexing
Asia America Gateway Cable NetworkAsia Pacific Cable Network 2
Bay of Bengal GatewayBatam-Dumai-Melaka Cable System
Cahaya Malaysia™
Dumai-Melaka Cable System
Fiber-Optic Link Around the Globe
Japan-US Cable Network
Malaysia-Cambodia-Thailand
Nusantara Gateway
South Atlantic 3 / Western Africa Submarine Cable / South Africa Far EastSouth East Asia-Middle East-Western Europe Cable System 3South East Asia-Middle East-Western Europe Cable System 4South East Asia-Middle East-Western Europe Cable System 5Sistem Kabel Rakyat Malaysia
Submarine Cable Systems
AbbreviationsCopyright TM USA Inc © 2020 ALL RIGHTS RESERVED
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1 Data Services Global Ethernet Services
Global Hosting Services
Global Internet Protocol Virtual Private Network (IPVPN) Services
Global VSAT Services
International Bandwidth Services
International Ethernet Services
Optical Bandwidth
TM IP Transit
2 Backhaul
Services
IP Wholesale
My1Hub™
TM Next-Gen Backhaul™ (NGBH™)
Wholesale Ethernet
Wholesale Internet Access
3 Voice Services Bilateral Voice Services
Global SMS Hub
Hubbing Voice Services
Local Number Solution
Wholesale VoIP
4 Access Services DSL Wholesale
Wholesale Wireless Service
5 Infra Services Tenancy
6 Adjacent
Business
TM Content Delivery Network (TM CDN)
Professional Services
No Category Products / Solutions
TM USA Product Listings
For more information, visit global.tm.com.my/usa
https://global.tm.com.my/usa
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West Coast Office6701 Koll Center Pkwy Suite 250,Pleasanton, CA 94566, USA
East Coast Office 7925 Jones Branch DriveSuite LL100, McLean, Virginia 22102, USA
URL
URL
Phone: +1 703 467 5962Fax: +1 703 467 5966Email:
To find out more about our product offerings, please contact us at:
Contact Us
Headquarters
United States of America
TM WHOLESALE, Level 54 North WingMenara TM, Jalan Pantai Baharu,50672, Kuala Lumpur, Malaysia
Telekom Malaysia Berhad (128740-P)
tm.com.my/tmglobal
global.tm.com.my/usa
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