data driven advocacy: communica3ng the value of your market seminars and … · where fresh food is...

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Data Driven Advocacy: Communica3ng the Value of Your Market Nancy Staise, PhD & Helaine Harris The Historic Lewes Farmers Market Lewes, Delaware, USA [email protected]

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Page 1: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

DataDrivenAdvocacy:Communica3ngtheValueofYourMarket

Nancy Staise, PhD & Helaine Harris The Historic Lewes Farmers Market

Lewes, Delaware, USA [email protected]

Page 2: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Volunteers(Currently 100+

volunteers)

Non-Profit Manages two producer only markets

(Wed & Sat open May thru Nov)

$900,000 in sales annually

(35+ farmer/producers)

54,000 customer visits annually

2020 2020

Page 3: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Volunteers(Currently 100+

volunteers)

Non-Profit Manages two producer only markets

(Wed & Sat open May thru Nov)

$900,000 in sales annually

(35+ farmer/producers)

54,000 customer visits annually

2020 2020

Wherefreshfoodisrootedincommunity.

Page 4: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Volunteers(About 15 friends and

neighbors)

Non-Profit one market (Sat open May thru

November)

$89,000 sales annually(16 farmer/producers)

5,900 customer visits annually

2006 2006

We are a community based, mission driven team working to support local sustainable agriculture and small businesses, protect the environment, and

educate our children about food and the land.

Page 5: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Our MIssion

The HLFM provides a family-friendly, community gathering place where consumers may purchase the freshest local foods available. It also provides alternative educational and marketing opportunities for emerging farmers and others to help create local and sustainable food systems that are environmentally sound, economically viable and socially responsible and which improve the variety, freshness, nutritional value and distribution of fresh foods to the community.

Page 6: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Mission isn’t always obvious to customers

Mission?Value?

I’mheretobuybread!

Page 7: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Overview ü Why is it hard to communicate

the value of a farmers market ü Complex & interconnected ü Collecting and using data ü  4 Steps communicating value

Page 8: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Challenges Describing the Value of Markets

SharedIssuesComplexityofOperaFonsOperateinalargerecosystemManyStakeholders

Missionnotobvioustoshoppers

Page 9: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

It’s all connected…

HistoricLewesFarmersMarkets

Demand

• EducateConsumers

• Teachchildrenwherefoodcomesfrom

• LinkFarmersandChefs

• Createcommunitymee<ngplace

Supply

• Supportsustainablefarmingmethods

• Partnerwithfarmers• ProvidesupplyoffreshfoodsforSNAP,WIC,SFMNPclients,foodpantries

Page 10: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

It’s all connected… and all about delivering impacts

HistoricLewesFarmersMarkets

Demand

Supply

ProtectLocalFarmlandSupportnewandestablishedfarmersConnectourcommunitywiththehandsthatgrowtheirfood

Page 11: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

We collect a ton of data ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  #ofSNAP/WIC/SFMNPcustomersü  #ofnewSNAP/WIC/SFMNPcustomersü  totalSNAP/WIC/SFMNP$redeemedü  totalSNAP/WIC/SFMNPmatch$issuedü  totalSNAP/WIC/SFMNPmatch$spentü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 12: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

We collect a ton of data ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  #ofSNAP/WIC/SFMNPcustomersü  #ofnewSNAP/WIC/SFMNPcustomersü  totalSNAP/WIC/SFMNP$redeemedü  totalSNAP/WIC/SFMNPmatch$issuedü  totalSNAP/WIC/SFMNPmatch$spentü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 13: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

We collect a ton of data ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  #ofSNAP/WIC/SFMNPcustomersü  #ofnewSNAP/WIC/SFMNPcustomersü  totalSNAP/WIC/SFMNP$redeemedü  totalSNAP/WIC/SFMNPmatch$issuedü  totalSNAP/WIC/SFMNPmatch$spentü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 14: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

We collect a ton of data ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  #ofSNAP/WIC/SFMNPcustomersü  #ofnewSNAP/WIC/SFMNPcustomersü  totalSNAP/WIC/SFMNP$redeemedü  totalSNAP/WIC/SFMNPmatch$issuedü  totalSNAP/WIC/SFMNPmatch$spentü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 15: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

We collect a ton of data ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  #ofSNAP/WIC/SFMNPcustomersü  #ofnewSNAP/WIC/SFMNPcustomersü  totalSNAP/WIC/SFMNP$redeemedü  totalSNAP/WIC/SFMNPmatch$issuedü  totalSNAP/WIC/SFMNPmatch$spentü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 16: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Wewereabletocalculateothermeasures:•  $spendpercustomer•  $spendperSNAPcustomerAndtolookatthingslike:•  Whichfarmstallsare

growingsalesmorequickly?•  Whichentrygatesarethe

mostpopular?

We calculate additional measures

ü  totalaQendanceandbygateü  totalsalesandbymarketstandü  numberofchildrenatstoryFmeü  $valueoffooddonatedtochariFesü  $scholarshipsandgrantstofarmersü  numberofSNAPcustomersü  numberofnewSNAPcustomersü  totalSNAP$issued&$redeemedü  totalSNAPmatch$issuedü  totalSNAPmatch$redeemedü  farmeracresü  farmerdistancetraveledü weatherondayofmarketü  specialeventsintown/holidays

Page 17: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

How We Have Used Our Data

Opera<ons

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How We Have Used Our Data

Opera<ons Stakeholders

Page 19: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

How We Have Used Our Data

Opera<ons Stakeholders

Research

Page 20: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

How We Have Used Our Data

Opera<ons Stakeholders

Advocacy Research

Page 21: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Data• DataarethestarFngpointnottheendpoint• Stay‘true’tothedata

Context• Putyourdataincontext• DescribetheimplicaFons

Story• ProvideaqualitaFvestory• Makeitlocalandmeaningful

AcFon• DescribewhatyouareadvocaFngfor• BeclearonacFonrequested

Data Driven Advocacy – A Four Step Approach

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Data - the Starting Point Listof“DataAccomplishments”Overthepast11yrs:

ü  Weatefreshandlocal…364,000

shoppersspent$5,422,000enjoyingDelmarva’sbountyfrom77farmers/producers

ü  Weshared...DonaFng$44,962ofHLFMfoodtochariFes

ü  Welearned...$35,700inscholarships&grantsgivenbyHLFMenabledfarmerstolearnnewskills

ü  Weeducated...8,218childrenandtheirparentsatChildren’sStoryFmeinpartnershipwiththeLewesPublicLibrary

ü  Wewelcomed...ShoppersfromfarandwideincludingGreatBritain,France,ItalyandNewZealand.

Page 23: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Data - the Starting Point Listof“DataAccomplishments”Overthepast11yrs:

ü  Weatefreshandlocal…364,000

shoppersspent$5,422,000enjoyingDelmarva’sbountyfrom77farmers/producers

ü  Weshared...DonaFng$44,962ofHLFMfoodtochariFes

ü  Welearned...$35,700inscholarships&grantsgivenbyHLFMenabledfarmerstolearnnewskills

ü  Weeducated...8,218childrenandtheirparentsatChildren’sStoryFmeinpartnershipwiththeLewesPublicLibrary

ü  Wewelcomed...ShoppersfromfarandwideincludingGreatBritain,France,ItalyandNewZealand.

Page 24: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Data• DataarethestarFngpointnottheendpoint• Stay‘true’tothedata

Context• Putyourdataincontext• DescribetheimplicaFons

Story• ProvideaqualitaFvestory• Makeitlocalandmeaningful

AcFon• DescribewhatyouareadvocaFngfor• BeclearonacFonrequested

Data Driven Advocacy – A Four Step Approach

Page 25: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Placing Data in Context

•  Data statements without context: –  Eggs from Twin Post Farm travel just

60 miles to reach your plate. –  Food at our market travels an

average of 27 miles to reach your plate.

•  Adding context: –  Food at a grocery chain travels an

average of 1500 miles.* •  Adding implications:

–  In most cases, the farther your food travels the less nutritious and less tasty it is.

–  Fresh food lasts longer and so there is less waste.

* “Food, Fuel and Freeways”, Leopold Center for Sustainable Agriculture (Iowa State University).

Page 26: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Placing Data in Context

•  Data statements without context: –  Eggs from Twin Post Farm travel just

60 miles to reach your plate. –  Food at our market travels an

average of 27 miles to reach your plate.

•  Adding context: –  Food at a grocery chain travels an

average of 1500 miles.* •  Adding implications:

–  In most cases, the farther your food travels the less nutritious and less tasty it is.

–  Fresh food lasts longer and so there is less waste.

* “Food, Fuel and Freeways”, Leopold Center for Sustainable Agriculture (Iowa State University).

Page 27: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Placing Data in Context

•  Data statements without context: –  Eggs from Twin Post Farm travel just

60 miles to reach your plate. –  Food at our market travels an

average of 27 miles to reach your plate.

•  Adding context: –  Food at a grocery chain travels an

average of 1500 miles.* •  Adding implications:

–  In most cases, the farther your food travels the less nutritious and less tasty it is.

–  Fresh food lasts longer and so there is less waste.

* “Food, Fuel and Freeways”, Leopold Center for Sustainable Agriculture (Iowa State University).

Page 28: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Data• DataarethestarFngpointnottheendpoint• Stay‘true’tothedata

Context• Putyourdataincontext• DescribetheimplicaFons

Story• ProvideaqualitaFvestory• Makeitlocalandmeaningful

AcFon• DescribewhatyouareadvocaFngfor• BeclearonacFonrequested

Data Driven Advocacy – A Four Step Approach

Page 29: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Thefarmerswhosellatourmarketfarmover6,000acresoflandontheDelmarvaPeninsula.

Context

• 175acresofagriculturallandislosttodevelopmentperhourintheUS.*BysupporFngourfarmersyouhelpkeepover6,000acresoflocalfarmlandinproducFon.

Story• Storyofthelocaldevelopmentonfarmland.*FarmsUnderThreat:TheStateof

America’sFarmland(AmericaFarmlandTrust,2018)

Page 30: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Thefarmerswhosellatourmarketfarmover6,000acresoflandontheDelmarvaPeninsula.

Context

• 175acresofagriculturallandislosttodevelopmentperhourintheUS.*BysupporFngourfarmersyouhelpkeepover6,000acresoflocalfarmlandinproducFon.

Story

• StoryoftheFicnerfamilystayinginfarmingbecauseofdirectsalesopportuniFes.

*FarmsUnderThreat:TheStateofAmerica’sFarmland(AmericaFarmlandTrust,2018)

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The Best Data Driven Stories Are:

•  True to the data – your story should be representative of the data.

•  Local – and can be confirmed by the target audience

•  Bring the data to ‘life’ •  Compelling for your audience and lead them to

act/support your call to action

Page 32: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

The Best Data Driven Stories Are:

•  True to the data – your story should be representative of the data.

•  Local – and can be confirmed by the target audience

•  Bring the data to ‘life’ •  Compelling for your audience and lead them to

act/support your call to action

"TellmethefactsandIwilllearn,tellmethetruthandIwillbelieve,buttellmeastoryanditwillliveinmyheartforever.”AmericanIndianSaying

Page 33: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Data• DataarethestarFngpointnottheendpoint• Stay‘true’tothedata

Context• Putyourdataincontext• DescribetheimplicaFons

Story• ProvideaqualitaFvestory• Makeitlocalandmeaningful

AcFon• DescribewhatyouareadvocaFngfor• BeclearonacFonrequested

Data Driven Advocacy – A Four Step Approach

Page 34: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Wehaveprovidedover$32,000inscholarshipsandgrantstofarmerstoaQendworkshopsandconferences.Regular‘MeettheFarmer’demoseducateourcustomersonthechallengesyoungfarmersface.

Context

• TheaverageageofprinciplefarmoperatorsintheUSis58.Morethan31%ofprinciplefarmoperatorsare65orolder.*Accesstolandisthenumberonechallengeyoungfarmersface.**

Story• IdenFfyFarmerswhosestoriesillustratethechallenges

*USDAFarmHouseholdincomeandCharacterisFcsreport**TheNaFonalYoungFarmerSurvey(NaFonalYoungFarmersCoaliFon)

Page 35: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Wehaveprovidedover$32,000inscholarshipsandgrantstofarmerstoaQendworkshopsandconferences.Regular‘MeettheFarmer’demoseducateourcustomersonthechallengesyoungfarmersface.

Context

• TheaverageageofprinciplefarmoperatorsintheUSis58.Morethan31%ofprinciplefarmoperatorsare65orolder.*Accesstolandisthenumberonechallengeyoungfarmersface.**

Story• IdenFfyFarmerswhosestoriesillustratethechallenges

*USDAFarmHouseholdincomeandCharacterisFcsreport**TheNaFonalYoungFarmerSurvey(NaFonalYoungFarmersCoaliFon)

Page 36: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Wehaveprovidedover$32,000inscholarshipsandgrantstofarmerstoaQendworkshopsandconferences.Regular‘MeettheFarmer’demoseducateourcustomersonthechallengesyoungfarmersface.

Context

• TheaverageageofprinciplefarmoperatorsintheUSis58.Morethan31%ofprinciplefarmoperatorsare65orolder.*Accesstolandisthenumberonechallengeyoungfarmersface.**

Story • Thestoryofoneofourfarmers

*USDAFarmHouseholdincomeandCharacterisFcsreport**TheNaFonalYoungFarmerSurvey(NaFonalYoungFarmersCoaliFon)

Page 37: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Creating a Data Driven Story

Data

• Wehaveprovidedover$32,000inscholarshipsandgrantstofarmerstoaQendworkshopsandconferences.Regular‘MeettheFarmer’demoseducateourcustomersonthechallengesyoungfarmersface.

Context

• TheaverageageofprinciplefarmoperatorsintheUSis58.Morethan31%ofprinciplefarmoperatorsare65orolder.*Accesstolandisthenumberonechallengeyoungfarmersface.**

Story • Kathleen’sstory

*USDAFarmHouseholdincomeandCharacterisFcsreport**TheNaFonalYoungFarmerSurvey(NaFonalYoungFarmersCoaliFon)

Funded$10,000

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Audiences&AcFons

•  Customers–ShopatourmarkettohelpcreatethenextgeneraFonoffarmers,savelocalfarmlandandensureaccesstolocalfreshfoods.

•  Farmers–Wearemorethanamarket,weareheretocreateacommunityofsupportforlocalsustainableagricultureandyoungfarmers.

Creating a Data Driven Story

Quan<ta<veData

• Wehaveprovidedover$32,000inscholarshipsandgrantstofarmerstoaQendworkshopsandconferences.Regular‘MeettheFarmer’demoseducateourcustomersonthechallengesyoungfarmersface.

ContextualorCompara<ve

Data

• TheaverageageofprinciplefarmoperatorsintheUSis58.Morethan31%ofprinciplefarmoperatorsare65orolder.*Accesstolandisthenumberonechallengeyoungfarmersface.**

Qualita<veInforma<on

• Taylor’sandKathleen’sstories

*USDAFarmHouseholdincomeandCharacterisFcsreport**TheNaFonalYoungFarmerSurvey(NaFonalYoungFarmersCoaliFon)

Page 39: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Practical Tips

•  ExploreSourcesforContext/Implica<ons

•  FarmersMarketCoaliFon•  USDACensusofAg

reports•  StateandCountyreports•  NaFonalSurveys

•  KnowYourAudience•  Interests•  AcFonswanted

•  LanguageMaOers•  TruthMaOers•  Confiden<alityMaOers

Page 40: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Infographic

•  Infographicsarepopular –  Intended to present

information quickly and visually

–  Helppeopleunderstandthenumbersandrememberthemessage

•  Besureto:

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Making Sure Your Numbers Aren’t “Numb”

•  Besureto: –  Beclearonyouraudienceandyourmessage

– Matchthegraphictothenumberandmessage

–  IncludecontextandimplicaFons

–  Tellastory

Page 42: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Another Data Driven Story and Call to Action

Data• Ourmarkethasdone$26,000inSNAPbusiness.

Context

• Ourmarketaccountsforover¼ofthetotalSNAP$spentatmarketsandfarmstandsinDelaware

Story

• StoryofliQleboyandthepeach

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Audiences&AcFons

•  SNAPrecipients–Youarewelcomeatourmarket,comeforthematch.

•  Volunteers–Youhavehelpedcreatethissuccess.Helpusaddresshungerinourcommunity.

•  CityCouncil–Weareservingourcommunityasanon-profitorganizaFon

•  USRepresenta<vefromDelawareontheAgricultureCommiQee–ThiswhytheFarmBillshouldfundSNAP

Another Data Driven Story and Call to Action

Data• Ourmarkethasdone$26,000inSNAPbusiness

Context

• Ourmarketaccountsforover¼ofthetotalSNAP$spentatmarketsandfarmstandsinDelaware

Story

• StoryofliQleboyandthepeach

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Corona Communications

Page 46: Data Driven Advocacy: Communica3ng the Value of Your Market Seminars and … · Where fresh food is rooted in community. Volunteers (About 15 friends and neighbors) Non-Profit one

Thank You

Questions?

www.historiclewesfarmersmarket.org [email protected]

302-644-1436

Nancy Staisey & Helaine Harris