Data centre : The heart of automated financial transaction

- An engineering view

Presented By

Abdhullah-Al-MamunB.Sc.Engr.(CSE, KUET),M.Engr.(CSE), M.Engr.(IICT,BUET)

Senior Software EngineerDutch-Bangla Bank Ltd.

Content

• Financial Institutions (FI) overview

• Engineering view of Banking Transactions

• Role of Data Centre(DC)

• Failure mechanism of DC

• Design & Operation of DC

• Professional Certification for DC manager

• Question answer session

Financial Institutions (FI) overview

• Financial institutions-FI are the firms thatprovide financial services and advice to theirclients.

• Major types of financial institutions in Bangladesh are as follows:

» Commercial Banks

» Nonbank Financial Institutions (i.e. DBH, IDLC etc.)

» Stock Brokerage Firms

» Insurance Companies

» Micro credit Firms

Overview of FI (Cont.)

Fig: No. of FI in Bangladesh

• Regulator requires data warehousing for proper monitoring

33

56

6

0

10

20

30

40

50

60

Non-Bank FI Commercial Bank Micro-FinanceInstitute

Series1

Regulatory body:Bangladesh Bank (BB)Security Exchange Commission (SEC)

GDP Contribution of FI

Fig: National GDP contribution of FI

Engineering View of Banking Transactions

What is important to Data Centre Managers in FI?

• Reliability

• Security

• Efficiency

• Maintenance

• Capacity, growth and upgrades

Failure mechanismsIf we remove IT problems we can look purely at the Facilities Management problems

Source : http://www.capitoline.org/ask-an-expert

(heating, ventilation, and air conditioning)

Design

• Better design

• More thought about location

• Adequate fire suppression methods

Operations

• Testing of all systems, not just components

• Proper maintenance plans

• Monitoring

• Business processes

Almost every major failure can be avoided

Designing for resilience

The concept of Ratings/Classes and Tiers in a data centre

Rating 1. Enough items to do the job

Rating 2. Redundant items

Rating 3. Concurrently maintainable. – Any item or path can be taken down for maintenance and the system will

still operate

Rating 4. Fault tolerant– The same as Rating 3 but will automatically cope with failures without

human intervention

Managing for resilienceNot having an operational process plan means that even a data centre built to Rating 4 standards will not even operate at Rating 1 reliability levels as things will inevitably go wrong

Fatal Examples

• A data centre failed because the standby generator was left in manual rather than automatic mode. When the power failed, the generators didn’t start. It wasn’t anybody’s job to check this

• A data centre failed because the fire suppression system was set to manual rather than automatic. It burned down. It wasn’t anybody’s job to check this

• A data centre failed because temperature sensors were full of dust. Equipment went into thermal runaway. It wasn’t anybody’s job to check this

• DSE shut off for almost 2 hour on 24 & 25 May-15, and again on 12-Aug-15.

Design and Management Standards

Design Standards

• EN 50600

• TIA 942

• BICSI 002

Management Standards

• ISO 9000

• ISO 14000

• ISO 27000

• ISO 50000

• ISO 55000

Main causes of failure

• Location

• Building architecture

• Computer room layout

• Power

• Cooling

• Fire detection and suppression

• Data cabling

• Physical security

• Building Management Systems

What’s important in data centre design?

Covered in detail by EN 50600 and

TIA942

No Single Points of Failure!

What’s important in data centre management?

• Understanding failure mechanisms

• Good Housekeeping within the data centre

• Optimised equipment layouts

• Understanding the power train

• BMS and status monitoring

• Policies and procedures to manage a data centre

• Essential maintenance

• Health and safety requirements

• Fire policy

• Physical Security policy

physical plant

maintenance

arrangements

Day-to day operation

of the data centre

DR mode operations

Processes

Equipment &

maintenance

manuals

Operations manual

Business continuity

and disaster recovery

plan

Documentation

Building and operating a reliable data centre

Understand

customer requireme

nts

Design the data

centre

Build the data

centre

Delivering the data centre

COMMISSION

ING

Designer’s involvement

Operations

Data Centre Operational Management

Professional Certifications

An operation engineer overseeing a network operations control room of a data center

CNet Training – www.cnet-training.com

CDCDP™ – Certified Data Center Design Professional

CDCMP™ – Certified Data Center Management Professional

CDCEP™ – Certified Data Center Energy Professional

ICOR – International Organization for Organizational Resilience

www.theicor.org

CDCP® – Certified Data Center Professional

CDCS® – Certified Data Center Specialist

CDCE® – Certifed Data Center Expert

VmWare®, Cisco®, Red Hat®, EMC®, Brocade®

Question ?

Thank you for your time