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Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits

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Page 1: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Data, Automation & InteroperabilityTechniques that Deliver Actual Business Benefits

Page 2: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

2

Agenda:

● Novigi Introduction

● The Why

● Key Concepts

● Aged Care Blueprint

● Case Study

Page 3: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Novigi Introduction

Page 4: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

4

Novigi is Innovation

Novigi translates as "Innovate" in Esperanto

and means:

"To make changes in something established,

especially by introducing new methods, ideas,

or products"

We can't think of a better way to describe

ourselves than that! Collaboration

Innovation

Page 5: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

5

What do we do?

At our core, we are process and technology change

management experts.

We specialise in helping our clients improve core

business functions.

We work closely with our clients to analyse data,

develop strategy, design solutions, develop plans

and manage projects in order to implement change.

Consulting

Integration Quant

Page 6: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Growing Team

Ashley PriestManaging Partner

Joash BelousoffHead of Client Services

Melissa FullerHead of Business Services

Terry DonnellyHead of Technical Services

Page 7: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Why invest in Data, Automation & Interoperability?

Page 8: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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There are 3 core benefits:

Efficiency Insight Digitisation

Page 9: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Key Concepts & some buzz words explained

Page 10: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Enterprise Data Model

Entity (i.e Resident)withProperties (i.e Name, DOB, Address etc)

Entity (i.e Facility)withProperties (i.e Location, Name, Beds etc)

Relates to:

Entity (i.e Contract)withProperties (i.e Term, Fees, Duration etc)

Entity (i.e Staff member)withProperties (i.e Name, Address etc)

Entity (i.e Medication)withProperties (i.e Type, Dosage, Prescription etc)

Organisations need to interpret their business

model in terms of the various data entities that

exist in the ecosystem.

Thinking like this removes dependence on

individual software applications and frees the

organisation to properly leverage its data assets.

Page 11: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Best of Breed

Clinical Registry

Maintenance Catering

Human Resources

PayrollProcurementGeneral Ledger

CRM

CMS & Web

Organisations should leverage all the benefits of

a “best of breed” approach including:

● Rapid Implementation

● Rich Feature Compatibility

● Leverages Industry Best Practice

● Promotes Business Flexibility

● Reduces Risk

Page 12: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Loose Coupling

Loose CouplingLoose coupling between the various

applications in the ecosystem is

made possible by the

implementation of an ESB based

Enterprise Integration platform.

This platform centralises and

standardises Integration

methodology. The core benefit is

that it enables flexibility when

adding and removing applications as

well as dramatically reducing the

complexity of integration support

and management.

Point to Point Architecture:The other common integration

approach is point to point

integration whereby each

application in the ecosystem is

“hardwired” to all others. This

model provides considerably less

flexibility when changing

applications and dramatically

increases the complexity of ongoing

support and management.

Page 13: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Think of APIs as the method via which various

parties interact without human intervention.

The government is systematically migrating its

service interfaces to API based models.

It’s very important that organisations of all sizes

have a plan for how they will extend their reach

beyond their existing resources by building an

ecosystem of partners to leverage the

opportunities of the digital economy.

Application Programming Interface

Page 14: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Machine Learning

In very simple terms, Machine Learning (ML) is a

computer analysing data looking for patterns

related to specific features.

Getting to the point where ML is possible

requires the implementation of a number of

foundation steps.

Once enabled, high value insight can be

generated on an ongoing basis.Foundation EDM & Data Warehousing

BI, Reporting & Dashboards

Business Self Help

Statistics & Predictive

Machine Learning

ACFI & Care Plan

Optimisation

Page 15: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Aged Care Blueprint

Our Story|

Page 16: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Aged Care Ecosystem Blueprint

Clinical Registry

Maintenance Catering

Human Resources

PayrollProcurementGeneral Ledger

CRM

CMS & Web

Enterprise Integration

Suite

Data Warehouse

APIs 3rd Parties(Customers, Partners,

Suppliers, Government etc)

BI, Data, Analytics & ML

Business Systems

Page 17: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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Implementation Roadmap

Enterprise Data

Modelling

Installation &

Configuration

Phase 1 - Establishment

Phase 2 - Implementation

Process

Improvement

Process

Improvement

Process

Improvement

Efficiency

Dashboarding Self ServiceStats &

Predictive

Machine

Learning

Insights

Function(i.e. Customer Self

Service)

Function(i.e. Staff Mobility)

Function(i.e. Partner Co-

operation)

Digitisation

Page 18: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Case Study

Our Story|

Page 19: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

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IRT are into the benefits phase!

Efficiency Insight Digitisation

● Timesheet & Payroll Automation

● Centralised Rostering

● CDC Service & Goods

Procurement Automation

● Incident Management

● Billing, Statements & Letters

Optimisation

● Reporting Automation from

Operational through to Board

Levels

● ACFI Funding & Care Plan

Optimisation

● Staffing Ratios and Roster

Optimisation

● Patient Deterioration Modelling

Roadmap Includes:

● Improvements in Customer Self

Service

● Government Interaction

Optimisation

● Industry Benchmarking

Enhancements

● Staff mobility and clinical data

capture

Page 20: Data, Automation & Interoperability · Data, Automation & Interoperability Techniques that Deliver Actual Business Benefits . 2 Agenda: Novigi Introduction The Why Key Concepts

Q&A

Our Story|