Darcy Garrison631 N Patterson Lane, Alpine, UT 84004801-450-1538 darcjo19@gmail.com

ExperienceSUBSTITUTE TEACHER/PARA EDUCATOR October 2012-PresentBig Horn School District #3 – Greybull, WY

Coordinated and lead classroom instruction—always seeking ways to improve instruction and encourage participation

Focused on providing students with tools and resources needed to meet their goals

Cultivated strong working relations with school staff and parents Monitored student relations, negotiate and resolve differences, provide

supportive solutions to conflict

QUALITY ASSURANCE AUDITOR August 1999 - April 2010CDI Media, West Valley, UT

Collaborated with design team, production and QA teams to develop product roadmaps

Crafted timelines and processes for product development Developed and maintained open communication and strong working

relations with clients and internal teams Implemented processes to streamline workflow and manage corrective

actions on customer orders as needed Performed customer service and developed a model for customer success by

improving communication policies and procedures

CUSTOMER SERVICE REPRESENTATIVE May 1996-July 1999Printing and Cassette Services – Murray, UT

Responsible for customer Service, customer communications, and customer success

Planned, coordinated, and managed daily client interactions

EducationBYU-I (present) – Rexburg, ID

Currently enrolled in BYU-I to get my bachelor’s degree in Business Management

Ricks College 1993-1995 Associates Degree in Biology