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    St rat egies for Pr ivat e Sect orEngagement and PPPs in Healt h

    Public Policy toward the Private Health SectorIntroduction and Course Analytical Framework

    April HardingDominic Montagu

    Pat humwan Princess Hot el , Bangkok , ThailandMay 30 June 4, 2011

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    Teaching points

    2

    To understand why it is so difficult t o successfullyengage the private health sector

    To introduce a framework for thinking strategically aboutprivate health sector policy

    To provide a quick introduction to the m ajor policyinstruments for engaging the private sector

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    Outline

    1. Why talk about & study private health sector

    policy?2. Course framework

    3. Challenges

    4. Being strategic

    3

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    The private sector in mixed health systems

    The private sector plays a large role in health systems indeveloping countries and developed countries

    But in developing countries it is typically overlooked and ignored

    Well-performing mixed developed country health systems havein place a wide range of strategies and policy instruments whichguide the behavior of the private sector to contribute to healthsector goals

    Developed countries can improve their health system performanceby using similar strategies

    4

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    Source: Maynard 2005

    France Germ any N et her lands UKHospitals Ownership

    FinancingPub. & Priv.Public

    Pub. & Priv.Public

    Private (non-profit )Public

    PublicPublic

    PHC OwnershipFinancing

    PrivatePublic

    PrivatePublic

    PrivatePublic

    PrivatePublic

    Specialist s OwnershipFinancing

    PrivatePublic

    PrivatePublic

    PrivatePublic

    Pub. & Priv.Public

    Dental Ownership

    Financing

    Adult:Child: Public

    Adult:Pub &PrvChild: Public

    Adult:Child: Public

    Adult: PrivateChild: Public

    Adult:Child: Public

    Adult: PrivateChild: Public

    Adult:Child: Public

    Adult:Pub. & PrivChild: Public

    Drugaccess OwnershipFinancing

    PrivatePub. & Priv.

    PrivatePub. & Priv.

    PrivatePub. & Priv.

    PrivatePub. & Priv.

    Ambulance OwnershipFinancing

    PrivatePublic

    Private (& P)Public

    Private (& P)Public

    PublicPublic

    Public-private mix in Europe

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    Public Private Public Private

    Large role of private sector : outpatient care, by quintile

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    Large role of private sector : outpatient care, by quintile andsource

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    Why talk about the private sector specifically?Because private sector is different

    10

    Analytics are different, because..

    Behavior and incentives are different Instruments/ policies to influence are

    different

    Why else?

    Because it is so often overlooked

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    Many reasons contribute to overlooking the private sector(CGD 2008 Survey)

    11

    Respondents identified key barriers to engagement with theprivate sector as (in descending order)...

    lack of knowledge and/or capacity in the public sector to do it

    resistance or lack of support by MOH staff and/or their unions

    lack of funding and/or funding mechanisms

    absence of a policy framework for collaboration/engagement

    resistance or lack of support at political level

    resistance or lack of support by donors/technical agencies

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    Private sector can play critical role..

    12

    In achieving priority objectives..even for the poorWith respect to child health, TB, malaria, or maternal and child health

    Place of birth, by wealth quintile: South Asia Place of birth, by wealth quintile: SEAsia

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    0 10 20 30 40 50

    Waiting time

    Doctors manner

    Doctors skills

    Nurses manner

    Nurses skillsExplanation of care

    Overall visit

    Percent Sat isfied or Very Sat isfied

    Private Public

    Responsiveness: Private Sector Outperforms Public Sector

    Andhra Pradesh (2000)

    Large role and unlikely to diminish

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    Engage, but simplistically

    14

    Private sectoris there

    Contractwith

    NGOs

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    Private sectoris bad

    Writemore

    regulations

    More simplistic approaches toprivate sector engagement

    15

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    New evidence is challenging old thinking

    Quality of Private and Public Ambulator y Health Care in Low and Middle Income Countries: Systematic Reviewof Comparative Studies. Berendes et al. 2011 PLoSMedicine

    Although data are limited, qualit y in both provider groups seems poor, wi th t he private sector performing better in drug availability and aspects of delivery of care , including responsiveness and effort, and possibly being more clientorientated. Strategies seeking to influence quality in both groups are needed to improve care delivery and outcomes forthe poor, including managing the increasing burden of non-communicable diseases.

    The relative efficiency of public and private service delivery. Hsu. 2010. World Health Repor t Background paper39

    The literature on relative efficiency levels between private and public delivery of healthcare shows inconclusiveevidenceThe debate of private vs. public seems anachronistic. Today the role of the private sector in the delivery ofhealth services is undeniable It is no longer a question of private vs. public but rather, what is the best and most efficient mix for the local context ?

    Health Outcomes in Public vs. Private Settings in Low and Middle Income Countries: Systematic Review ofComparative Studie. Montagu et al. 2011

    Outpatient care provided in the public sector has better outcomes than the same services provided in the privatesectorData on comparative outcomes of public versus private healthcare is very limited and no studies of any sorthave been conducted on this topic in low income countries.

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    New evidence is challenging old thinking

    Quality of Private and Public Ambulator y Health Care in Low and Middle Income Countries: Systematic Reviewof Comparative Studies. Berendes et al. 2011 PLoSMedicine

    Although data are limited, qualit y in both provider groups seems poor, wi th t he private sector performing better in drug availability and aspects of delivery of care , including responsiveness and effort, and possibly being more clientorientated. Strategies seeking to influence quality in both groups are needed to improve care delivery and outcomes forthe poor, including managing the increasing burden of non-communicable diseases.

    The relative efficiency of public and private service delivery. Hsu. 2010. World Health Repor t Background paper39

    The literature on relative efficiency levels between private and public delivery of healthcare shows inconclusiveevidenceThe debate of private vs. public seems anachronistic. Today the role of the private sector in the delivery ofhealth services is undeniable It is no longer a question of private vs. public but rather, what is the best and most efficient mix for the local context ?

    Health Outcomes in Public vs. Private Settings in Low and Middle Income Countries: Systematic Review ofComparative Studie. Montagu et al. 2011

    Outpatient care provided in the public sector has better outcomes than the same services provided in the privatesectorData on comparative outcomes of public versus private healthcare is very limited and no studies of any sorthave been conducted on this topic in low income countries.

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    New evidence is challenging old thinking

    World Health Assembly Resolution 2010 A63 :Strengthening the capacity of governments to constructively engage the private sector in providing essential health-care services

    Called on all WHA member countries to:constructively engage the private sector in

    providing essential health-care services

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    THIS COURSE ISABOUT MOVINGBEYOND THE OLDTHINKING

    Learninghow toengage theprivatesector.

    When it makes sense

    Using proven instruments

    Based on private sectorunderstanding

    Knowing how private sectorresponse will contribute tosector goals

    19

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    rding-Montagu-Preker Framework: Over view

    Distribution(equity)

    Efficiency

    Quality of Care

    Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

    PHSA Gather available information

    Identify additional needs

    In-depth studies

    Activities

    Hospitals PHC Diagnostic labs Producers / Distributors

    Ownership For-profit corporate For-profit small business Non-profit charitableFormal/ Informal

    Grow

    Harness

    Convert

    StrategyAssessmentGoal Focus

    PrivateSector

    PublicSector

    Restrict

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    Framework: Strategies

    Source: Ada ted from Hardin & Preker Private Partici ation in Health Services 2003.

    Grow Harness Convert

    Government shifting fromfunding to purchasing

    From NHS to socialhealth insurance system

    could leverage privateresources to expand / improve servicescurrently provide bygovernment

    Public-Private-Partnerships ininvestment, delivery, ormanagement

    A well-functioning part ofthe private sector

    could contribute moreby expansion, e.g.:

    NGOs? ORS producers? Corporate hospitals? Diagnostic labs Pharmacies Midwives

    A large existing privatesector with problems

    Not participating indisease surveillance

    Quality failings Monopolistic behavior

    could be leveraged to Serve targeted

    population Provide critical services

    could be improved byactive management

    Assure geographicdistribution & coverage P

    r i v a

    t e H e a

    l t h S e c

    t o r

    S i t u a

    t i o n

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    Framework: Instruments

    Source: Ada ted from Hardin & Preker Private Partici ation in Health Services 2003.

    Grow Harness Convert

    Government shifting fromfunding to purchasing

    From NHS to socialhealth insurance system

    could leverage privateresources to expand / improve servicescurrently provide bygovernment

    Public-Private-Partnerships ininvestment, delivery, ormanagement

    A well-functioning part ofthe private sector

    could contribute moreby expansion, e.g.:

    NGOs? ORS producers? Corporate hospitals? Diagnostic labs Pharmacies Midwives

    A large existing privatesector with problems

    Not participating indisease surveillance

    Quality failings Monopolistic behavior

    could be leveraged to Serve targeted

    population Provide critical services

    could be improved byactive management

    Assure geographicdistribution & coverage P

    r i v a

    t e H e a

    l t h S e c

    t o r

    S i t u a

    t i o n

    Regulation Contracting Training/Information Social marketing

    Social franchising Info. to patients Demand-side

    (incl. Vouchers)

    EQA / Accreditation

    PPP transactions Enabling environment

    improvement

    Policy and Programmatic Instruments

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    HMP-Fram ewor k: Process

    Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

    Grow Harness Convert

    2: MatchGoal to PHS

    Situation

    3: SelectInstrument

    4: ApplyInstrument

    1: PHSA(evaluate)

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    Course Fram ework:

    Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

    Grow Harness Convert

    2: MatchGoal to PHS

    Situation

    3: SelectInstrument

    4: ApplyInstrument

    1: PHSA(evaluate)

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    Sample 1

    Policies to reduce barriers to investment and/or registration of new private medical facilities

    can be used to grow the private sector and soprovide benchmarking for government-providedcare, and opportunities for contracting out wheregovernment oversight capacity may be limited.

    Grow

    Harness

    Convert

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    Sample 2

    Social marketing and social franchising

    both offer opportunities to leverage existing resources inthe private sector and use them to expand access tosubsidized good or services of public-health benefit.

    Grow

    Harness

    Convert

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    Sample 3Grow

    Harness

    Convert

    Government devolvement from the direct provision of medical care services may sometimes lead to a planned divestiture of ownership and care provision.This can take several forms:

    1. The new private owners may be contractually obliged tocontinue providing public health services under contractto government using the formerly public assets ( PPPtransaction )

    2. The new owners may be permitted but not obliged toprovide public health services ( privatization )

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    Sample 4 (rare)

    The risks associated with informal care provision

    in particular with the widespread sale of antibiotics andantimalarials over-the-counter, by untrained retailers, ledthe government of Cambodia to outlaw the operation of non-registered medical shops and informal drug sellers at the

    start of 2010. The effects of this were..

    Grow

    Harness

    Convert

    Restrict

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    Challenges

    Knowledge (already discussed) Strategy

    Dialogue Getting beyond NGOs PS motivation & incentives

    Much & continued attention to implementation

    29

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    Challenge #2: Strategy

    30

    Just like the public sector, good policy towardthe private sector must be developed

    strategically. What goals? (disease? Popn group? Region?) Which providers/ sellers/ producers? Which policy instruments??

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    Logical Framework Strategy Selection

    Problem/ ObjectiveDefined

    RelevantPrivateActors

    Identified

    CurrentActivitiesAssessed

    DesiredBehaviorChanges

    Identified

    Strategy forChangingBehaviorSelected

    StrategyImple-mented

    1 2 4 5 63

    Health seekingbehavior oftarget populationgroup analyzed

    Tools include

    utilizationsurveys;focus groups

    Major privateactors identified

    Providerpracticesanalyzed

    Tools include:provider

    interviews/ surveys Gap identified

    bet. current &betterbehaviorsoutlined

    Gap from Step 3used toenumeratedesired behaviorchanges

    Mostappropriatestrategyto elicitdesired

    behaviorsselected

    Implementa-tionobstaclesidentified

    Plan outlined forovercoming

    challenges Details andlogistics ofimplementa-tionfinalized

    Health problemspecified, e.g.:o Low

    immunizationo Poor TB

    outcomeso Lack of

    services inrural areas

    Targetpopulationgroup identified(e.g., children,TB patients,rural)

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    Challenge #3: Dialogue

    32

    In rich mixed-delivery health systems, a mult itude of forums and mechanisms for communication (2-way!) between public and

    private actors exist.

    In many developing countries even those with large privatesectors, there is little communication.

    Public Actors

    Private Actors

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    Challenge #4: Moving beyond NGOs

    NGOs are often easier for the governmentto work with

    goals aligned less need for monitoring

    However, in most developing countries,NGOs are serving only a very small portion of

    the population

    33

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    Challenge #5: PS incentives & motivations

    Health sector policymakers arentaccustomed to implementing policy which

    involves independent actors They must be interested in participating

    (or reacting/ complying)

    They must be able to survive (whether business or NGO)

    34

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    Challenge #6: Attention to implementation

    35

    Not a one-shot deal

    Requires resource s (not a hand-off) and much capacity

    development

    Generating behavior change of public officials requireschange management not just directives

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    Thinking strategically about policy instruments

    36

    1.Regulation (when/who)

    2.Contracting (when/who)

    3.Training/ Info dis. To providers (when/who)

    4.Vouchers/ demand-side suppor t (when/who)

    5.Info dissemination to patients

    6.Social marketing/ commercialization (when/who)

    7.Social franchising (when/who)

    8.PPP transactions (when/who)

    9.Enabling environment improvement (when/who)

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    The Policy Instruments: What to be thinking about

    37

    How do they work the specifics?Whose behavior change is targeted?How is the change motivated?How will that change contribute to the objective?

    Which providers or producers is strategyeffective at influencing?

    What goals can they contribute to?

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    Policy Instruments: What to think about

    38

    What is the governments role inimplementing the policy?

    What other policies will be needed?

    What other actors will need to be involved?

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    In lieu of conclusion

    39

    o I hope Ive given you some insights into some ofthe reasons engagement is so difficult. Probablyyou know more reasons.

    o Well use the framework again in the discussionof private health sector assessments.

    o Well be covering in more detail, several of theinstruments which have been discussed.

    o Assessment is next

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    In lieu of conclusion

    Questions??

    Comments?