d ata g overnance – f riend or f oe john a. eisenhauer chief of data governance, humana founder,...
TRANSCRIPT
DATA GOVERNANCE – FRIEND OR FOE
John A. EisenhauerChief of Data Governance, HumanaFounder, Data Governance Society
Big Data Innovation Summit, Boston 2014
PRIVACY REGULATION
Gramm-Leach Bliley Act, Right to Financial Privacy Act, Fair Credit Reporting Act, Fair and Accurate Credit Transactions Act, Electronic Communications Privacy Act, Children’s Online Privacy Protection Act, Health Insurance Portability and
Accountability Act
ARE YOU SURE?
Personally Identifiable Information (PII) Personal Credit Information (PCI) Personal Health Information (PHI)
WHERE DOES BIG DATA COME FROM?
Enterprise business systems Government databases (i.e. data.gov) White papers Instrumentation (Factories and laboratories) Social media (i.e. Facebook and Twitter) Traditional media (TV, Newspapers, radio) Videos (YouTube, etc…) Appliances, phones and just about anywhere Airplane engines
THE V’S OF BIG DATA
Volume How much is there?
Velocity How often does it change or grow?
Variety How complex is it?
Value Stay focused on the value.
WHAT DOES DG DO FOR US?
Secures data against malicious intent
Ensures regulatory compliance
Aligns information to organizational needs
WHAT IS DATA GOVERNANCE
Data governance is the set of Principles, Policies and Processes by which an organization ensures that data is protected and aligned with its needs and objectives
• How will we create, manage and configure enterprise platforms to support the needs of our business?
Bus
ines
s In
telli
genc
e
Mas
ter
Dat
a M
anag
emen
t
Info
rmat
ion
Life
cycl
e M
gmt
Dat
a Arc
hite
ctur
eD
ata
Gov
erna
nce
Information Security
Records Information M
gmt
Rights M
anagement
3rd Party D
ata Managem
ent
Legal Com
pliance
Data Governance
• What does the Organization want to achieve?• What markets will we enter?• What products will we create?• What makes us unique?• What are our operational & financial goals?
• To achieve our mission, what data do we need and what do we intend to do with it?
• How will we Protect and Align the data in accordance with the needs of our business?
Corporate Strategy
Corporate Data Strategy
Technology Architecture(Data Capture & Storage)
Enterprise Platforms (ERP, CRM, Portal, etc…)Database Management, Network Systems, etc…
DATA STRATEGY
A DG Strategy Articulation Straw-man
Facilitate the adoption of information governance
capabilities to promote optimal definition and management of
our information
Establish and promote common business language
to improve customer interactions and reduce
attrition
Provide a branded set of information and
analytical capabilities that enables better
decisions and actions
Establish organization and capabilities to
standardize business information and improve
and sustain data
OWN, Define, Manage, UseEnable us to…
StrategicGoals
…in order to . . .
FoundationalCapabilities:
Information Governance
Info Strategy
Business Info Arch
Master Data Management
Data QualityManagement Stewardship Business
Intelligence
MISSIONVISION KEY TENETS
An organization that leverages information as a competitive
asset
Raise Awareness
Collaborate
Improve Quality
MetricsBusiness Objectives Key Information Assets
INFORMATION STRATEGY
BIGGER DATA –> LESS TRUST
Increased Volume Decreased trust
Increased Velocity Decreased trust
Increased Variety Decreased trust
Trusted Zone
22
Low Confidence High Quality
High Confidence High Quality
--- High Trust ---
Medium Confidence High Quality
High ConfidenceLowQuality
Medium ConfidenceLow Quality
Low ConfidenceLow Quality
--- Low Trust ---
High Confidence Medium Quality
Medium ConfidenceMedium Quality
Low ConfidenceMedium Quality
Con
fiden
ce L
evel
ra
w v
alue
s 0-
105
(C
onfid
ence
Incr
ease
s
)
Quality Level raw values 0-100 (Quality Increases )
MANAGING TRUST