19/04/23 1

Cyber crime Phishing

The internet is a hunting ground...

FACEBOOK HIJACKED TO SPREAD

CHROME, FIREFOX BROWSER MALWAREPHISHERS CAST A WIDE NET AND CATCH A

WHALE

40% INCREASE

IN ANDROID

MALWARE

CASES IN 2013

Over 9 million adults in Britain

have had their online accounts hacked

Cyber crime costs the UK economy

£27bn a year

British businesses lose £21bn a year

Sources: “Survey on Cyber Security” (University of Kent),“The Cost of Cyber Crime" (Detica and Cabinet Office)

...and YOU are the target!

Phishing - dangers to you

Information thieves could

• Steal your money

• Buy goods with your credit card

• Steal your identity

• Commit crime in your name

• Sell your information to other criminals

• Attack your friends and colleagues

• Steal username and passwords

• Steal valuable company and customer information

• Vandalise our networks and systems

Phishing - dangers to organisations

Information thieves can

• Financial damage

• Reputational damage

• Regulatory fines

• Loss of business

This could result in

Phishing

A. You receive an electronic communication

B.If you click on the website link, it takes you to a fake version of a well-known website

C.As soon as you enter your information, it is stolen

Spear phishing

Phishers use Malware to gather information

Spyware: transmits your information by bypassing security

Key-logger: records everything that you type

Virus: damages computer hardware and software

More phishing threats

Website surfing

Website advertising

Social media

Instant messaging

Telephone

Embedded animation

Watch for phishing signs• Is your email address correct?• Has the email been sent to people you

don’t know?• Does the email start with your name?• Is there an unexpected attachment or

website link?• Is there a compelling reason to open

the attachment or click on the link?• Does it look unprofessional? • Does it sound like the person?

• Make sure you have a secure internet connection

• Only use Royal Mail Group systems for work communications

• Always check the ‘To’ field before sending emails

• Never open/save email attachments or click on website

links unless you know they are genuine

• Be cautious about ALL incoming emails

Think before you click – at work

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Think before you click – on the net

• Restrict your surfing to well known, reputable websites

• Check the browser address bar as you visit websites

• Look for https:// when logging into online accounts

• Avoid clicking on online advertising and pop-ups

• Never install software or apps onto your Royal Mail

Group computer or mobile device

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Help! I’ve been phished!

Delete phishing emails or report them to the IT Helpdesk

If you believe you’ve visited a phishing website at work, contact

the IT Helpdesk

If you divulged a username and password, change your

password immediately

If your work computer or mobile device is behaving strangely,

contact the IT Helpdesk

To take away

Read the Royal Mail Group Acceptable Use Policy

Report Phishing emails to the IT helpdesk or to the Information Security team

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Think before you click

The consequences can be devastating

It only takes one click for criminals and information thieves to succeed

Thank you!