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Csaba Torda

Ashwood House, Harmony Way, NW4

Tel: 0771 314 2474

E-mail: [email protected]

Professional Profile

I am a proactive, versatile and result-oriented team leader. My main strengths are dependability, enthusiasm and efficiency. With an

exceptional eye to detail I am not satisfied until a task is done to the fullest. I believe that being dynamic is a precond ition in a role

that involves face to face or telephone contact with clients , customers and subcontractors.

Professional experience

2015-present Gordon Ramsay Maze Grill

FOH Coordinator

Working as a Host/Receptionist amongst many other duties to ensure the smooth running of a very prestigious restaurant in London

● Allocated person to deal with all incoming calls/people in the restaurant

● Dealing with all aspects of the bookings

● Operating the OpenTable booking system for table plans

● Handling credit card details

● Data capture

● Liaising with the support office

● Writing end of shift reports

● Monitoring voucher activity

● In charge of keeping vital goods on stock

● Managing stationery, IT equipment

● Working closely with all other members off staff on the floor

● Dealing with the cloakroom

Projects:

Re-designed and organised office area to be more efficient and approachable

PR calls around our area to set up promotional meetings

Redesigned our menu to fit specific needs

2013-2015 Bude Nathan Iwanier Solicitors

Head of Reception

Dealt with all the requirements of a legal firm of 40 staff specialising in conveyancing and litigation

● Dealt with all aspects of post – Royal Mail, DX, E-mail

● Operated a switchboard and the firm's e-mail accounts

● Managed stationery, IT equipment, furnishings, supplies

● Dealt with subcontractors for archives, storage and maintenance

● Competent in 3 different databases (excel, quillenium)

● Managed staff diary

● Attended court for l itigation matters

● IT trouble-shooter for the company

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Projects:

Designed and serviced the new website for the firm

Designed business cards for the solicitors

Provided training to three new members of staff on reception

Designed and implemented the redecoration of the new boardroom

2012-2013 Asia Center

PA/Administrator

A member of the team organising the grand opening event for the CBTC business group

● Managed two different databases

● And subcontractor relations

● Supervised the newly opened exhibition/retail area, with more than 1200 sqm

● Breaks down to 50 units of different businesses and shops to supervise

● Main helpdesk functions, ensured clients had the highest possible level of awareness of the exhibitors products

● The first in l ine l ink between the customers and the management

Projects:

Dealt with guest l ist arrangements and confirmations

Designed, ordered and set up the welcome gift packs for the guests

In charge of customization of the exhibition area

Education

2010-2012

Budapest University of Technology and Economics, Budapest

Field of study: International Management

2008 - 2010

Corvinus University, Budapest

Field of study: IT and Professional Management of Agriculture

2004 - 2008

Eötvös József High School, Tata

Field of study: Informatics

Other skills

Language

Hungarian (native)

English (fluent)

Chinese Mandarin (HSK Level 2)

IT

Hardware (expert)

Software (expert)

Driving

Full Clean UK Driving Licence

References

Maureen Byrne

Bude Nathan Iwanier

Office Manager

Direct Dial: +44 (0) 20 8209 2448

Email: [email protected]