cvp call flow abu hadee
DESCRIPTION
CVP Call Flow Abu Hadee. This Presentation shows the CVP Call flow in Comprehensive mode. Call Flow Incoming call from PSTN to CVP CVP Sends New Call to ICM ICM returns temporary Label to connect to VXML GW Once Prompts is played call is transfer to Agent. SIP Subsystem. Message BUS. - PowerPoint PPT PresentationTRANSCRIPT
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
CVP Call FlowAbu Hadee
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
This Presentation shows the CVP Call flow in Comprehensive mode.
Call Flow
1. Incoming call from PSTN to CVP2. CVP Sends New Call to ICM3. ICM returns temporary Label to connect to VXML GW4. Once Prompts is played call is transfer to Agent
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
Message BUS
%CVP_4_0_SIP-7-CALL: Converted the incoming GUID to: Cisco-Guid: 37375B52-224B11DE-A1F0F188-EFD51C1E
INVITE
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
Message BUS
SIP
IVR ICM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E[INBOUND]: Display Name ["Abu Hadee"] Is Call Using Survivability: false
Ingres GW
VXML GW PG
CUCM
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E[INBOUND]: Sending Response:180
180 Ringing
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: Sending msg:>>HEADERS: (JMSType)=MsgBus:NEW_CALL (JMSDestination)=Topic(CVP.SIP.CC.REQ) (JMSTimestamp)=1239065024389 >>BODY: replyto=true callguid=37375B52-224B11DE-A1F0F188-EFD51C1E dnis=9001 calldate=Tue Apr 07 10:43:44 EST 2009 calllegid=373BA102-224B11DE-A1F6F188-EFD51C1E >>STATE: isTabular=false isWriteable=true cursor=-1
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = -1 [null] - Processing ,, [MsgBus:NEW_CALL], ssId=SYS_SIP1,, LEGID = null, DNIS = -1, ANI = -1
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Publishing [ICM_NEW_CALL], dialogueId=16004, sendSeqNo=1, trunkGroupId=100, trunkNumber=0, serviceId=1, dialedNumber=9001, uui=,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL:\CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Processing ,, [ICM_TEMPORARY_CONNECT],dialogueId=16004, sendSeqNo=1,label=9999999999, correlationId=20,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL:CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Publishing ,, [MsgBus:CONNECT], ssId=SYS_SIP1, labelType=, label=9999999999, correlationId=20,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL:MessagingWorker:run: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND] Handling CONNECT :>>HEADERS: (JMSType)=MsgBus:CONNECT (JMSDestination)=Topic(CVP.ICM.CC.RESP.SYS_SIP1) (JMSTimestamp)=1239065024389 (ServerID)=CVPA.SYS_ICM1:ICM:ICM1:CVPA.MsgBus001 >>BODY: callguid=37375B52-224B11DE-A1F0F188-EFD51C1E floatingvars=>>HEADERS: (JMSType)=MsgBus:FLOATINGVARS >>BODY: callvars=[Ljava.lang.String;@1dbacda user.microapp.media_server=http://10.66.74.58 user.microapp.FromExtVXML=[Ljava.lang.String;@1314b53 user.microapp.ToExtVXML=[Ljava.lang.String;@1485066 >>STATE: isTabular=false isWriteable=true cursor=-1 dnis=9001 labeltype=-1 label=999999999920 calllegid=373BA102-224B11DE-A1F6F188-EFD51C1E >>STATE: isTabular=false isWriteable=false cursor=-1
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: Matched 999999999920 to 10.66.74.194Using Local Static Route for sip:[email protected]
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND]: Calling <sip:[email protected];transport=udp>from "Abu Hadee" <sip:[email protected]:5060>
100 Trying
CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920[OUTBOUND]: Invitation proceeding 100
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND]: Invitation accepted - ack'ing
INVITE
200 OK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND]: with event type INV_ACCEPTED
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - INBOUND]: Sending Response:200
200 OK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: Sending msg:>>HEADERS: (JMSType)=MsgBus:CALL_STATE_EVENT (JMSDestination)=Topic(CVP.SIP.CC.EVENT) (JMSTimestamp)=1239065024483 >>BODY: callguid=37375B52-224B11DE-A1F0F188-EFD51C1E causecode=0 calldate=Tue Apr 07 10:43:44 EST 2009 eventid=4 calllegid=373BA102-224B11DE-A1F6F188-EFD51C1E >>STATE: isTabular=false isWriteable=true cursor=-1
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Processing ,, [MsgBus:CALL_STATE_EVENT], ssId=SYS_SIP1, eventId=ANSWER, causeCode=NONE,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Publishing ,, [ICM_EVENT_REPORT], dialogueId=16004, sendSeqNo=2, eventId=ANSWER, causeCode=NONE,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Dialog ack'ed
ACK%CVP_4_0_SIP-7-CALL:
CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: with event type INV_ACKED
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND]: Acked the invite.
ACK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: VBServlet:service: Request from 10.66.74.194: { CALL_ID=37375B52-224B11DE-A1F0F188-EFD51C1E, CLIENT_TYPE=IOS, MSG_TYPE=PING, RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=999999999920, CALL_UUI=, [email protected], ERROR_CODE=NONE(0), CALL_ANI=sip:[email protected]:5060 }
HTTP PING
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: VXMLManager:generateVXML: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E Generated VXML from template 'SubmitBack.template'
HTTP 200 OK submit vxml
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: VBServlet:service: Request from 10.66.74.194: { CALL_ID=37375B52-224B11DE-A1F0F188-EFD51C1E, CLIENT_TYPE=IOS, MSG_TYPE=CALL_NEW, RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=999999999920, CALL_UUI=, ERROR_CODE=NONE(0), CALL_ANI=sip:[email protected]:5060 }
HTTP NEW_CALL
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: IVRSubSystem:checkOutLicense: Obtained license for call: 37375B52-224B11DE-A1F0F188-EFD51C1E PortCheckoutStatus=PORT_CHECKOUT_OK_ALREADY_CHECKEDOUT
%CVP_4_0_IVR-7-TRACE_CALL: IVRCallController:addCall: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E DNIS=999999999920 Added new call session
%CVP_4_0_IVR-7-TRACE_CALL: CallSession:addCall: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E Added IVRCall ( DNIS=999999999920 client: 10.66.74.194) to CallSession at slot: 0
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: CallMsgPublisher:sendNewCall: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E DNIS=999999999920 Publishing NewCall message: >>HEADERS: (JMSType)=MsgBus:NEW_CALL >>BODY: replyto=true uui= callguid=37375B52-224B11DE-A1F0F188-EFD51C1E ani=sip:[email protected]:5060 dnis=999999999920 calldate=Tue Apr 07 10:43:45 EST 2009 >>STATE: isTabular=false isWriteable=true cursor=-1
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = -1 [null] - Processing ,, [MsgBus:NEW_CALL],
ssId=SYS_IVR1,, LEGID = null, DNIS = 9001, ANI = -1
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1EPre-routed call
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16005 [IVR_LEG] - Publishing ,, [ICM_REQUEST_INSTRUCTION], dialogueId=16005, sendSeqNo=1, trunkGroupId=200, trunkNumber=0, serviceId=2, uui=, correlationId=20,, LEGID = , DNIS = 999999999920, ANI = sip:[email protected]:5060
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16005 [IVR_LEG] - Processing ,, ICM_RUN_SCRIPT_REQ], dialogueId=16005, sendSeqNo=1, invokedId=1, scriptId=PM,Hello, scriptConfiguration=, ced=,, LEGID = , DNIS = 999999999920, ANI = sip:[email protected]:5060
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16005 [IVR_LEG] - Publishing ,, MsgBus:RUN_SCRIPT_REQ], ssId=SYS_IVR1, requestId=1, scriptId=PM,Hello, scriptConfig=, ced=,, LEGID = , DNIS = 999999999920, ANI = sip:[email protected]:5060
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM%CVP_4_0_IVR-7-TRACE_CALL:
VXMLManager:generateVXML: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E Generated VXML from template 'PlayMediaIOS.template'
HTTP 200 OKvxml with media location
%CVP_4_0_IVR-7-TRACE_CALL: IVRCall:waitForResponse: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E DNIS=999999999920 Returned response: [Response: type=PM CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E requestId=1]
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: VBServlet:service: Request from 10.66.74.194: { CALL_ID=37375B52-224B11DE-A1F0F188-EFD51C1E, MSG_TYPE=CALL_RESULT, CALL_SEQ_NUM=1, ERROR_CODE=NONE(0) }
HTTP CALL_RESULT
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_IVR-7-TRACE_CALL: CallMsgPublisher:sendRunScriptResult: CALLGUID=37375B52-224B11DE-A1F0F188-EFD51C1E DNIS=999999999920 Publishing RunScriptResult message: >>HEADERS: (JMSType)=MsgBus:SCRIPT_RESULT >>BODY: callguid=37375B52-224B11DE-A1F0F188-EFD51C1E floatingvars=>>HEADERS: (JMSType)=MsgBus:FLOATINGVARS >>BODY: user.microapp.error_code=0 >>STATE: isTabular=false isWriteable=true cursor=-1 dnis=999999999920 resultcode=true calldate=Tue Apr 07 10:43:48 EST 2009 requestid=1 >>STATE: isTabular=false isWriteable=true cursor=-1
IVR
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16005 [IVR_LEG] - Processing ,, [MsgBus:SCRIPT_RESULT], ssId=SYS_IVR1, requestId=1, resultCode=true, ced=,, LEGID = , DNIS = 999999999920, ANI = sip:[email protected]:5060
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16005 [IVR_LEG] - Publishing ,, [ICM_RUN_SCRIPT_RESULT], dialogueId=16005, sendSeqNo=2, invokedId=1, resultCode=true, ed=, newTransaction=false,, LEGID = , DNIS = 999999999920, ANI = sip:[email protected]:5060
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Processing ,, [ICM_CONNECT], dialogueId=16004, sendSeqNo=2, labelType=NORMAL, label=2000, transferHint=0,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Publishing ,, [MsgBus:CONNECT], ssId=SYS_SIP1, labelType=NORMAL, label=2000, correlationId=null,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: MessagingWorker:run: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND] Handling CONNECT :>>HEADERS: (JMSType)=MsgBus:CONNECT (JMSDestination)=Topic(CVP.ICM.CC.RESP.SYS_SIP1) (JMSTimestamp)=1239065028983 (ServerID)=CVPA.SYS_ICM1:ICM:ICM1:CVPA.MsgBus001 >>BODY: callguid=37375B52-224B11DE-A1F0F188-EFD51C1E floatingvars=>>HEADERS: (JMSType)=MsgBus:FLOATINGVARS >>BODY: callvars=[Ljava.lang.String;@680b74 user.microapp.media_server=http://10.66.74.58 user.microapp.FromExtVXML=[Ljava.lang.String;@c7fe51 user.microapp.ToExtVXML=[Ljava.lang.String;@9a76d >>STATE: isTabular=false isWriteable=true cursor=-1 dnis=9001 labeltype=1 label=2000 calllegid=373BA102-224B11DE-A1F6F188-EFD51C1E >>STATE: isTabular=false isWriteable=false cursor=-1
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: Matched 2000 to 10.66.74.194Using Local Static Route for sip:[email protected]
Matched 91919191 to 10.66.74.194 Using Local Static Route for sip:[email protected]
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502438915920 - [OUTBOUND] HANGUP with Call History:
BYE
200 OK SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [OUTBOUND]: Calling <sip:[email protected];transport=udp> from "Abu Hadee" <sip:[email protected]:5060>
100 Trying
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: Invitation proceeding 100
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: Invitation proceeding 183 with dialog
INVITE
183 Session
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: with event type INV_ACCEPTED
[INBOUND]: waitForPendingRequest [INBOUND]: setRequestPending to true was false Descr:INVITE
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Sent reinvite request on the first retry
INVITE %CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Reinvitation proceeding TRYING.
100 Trying
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Reinvitation accepted. CSeq: 1 INVITE.
200 OK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: with event type REINV_ACCEPTED
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: Sent ack
ACK
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: setRequestPending to false was true
Descr:INVITE
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E -
[INBOUND]: Sent null ack
ACK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: Calling <sip:[email protected];transport=udp> from "Abu Hadee" <sip:[email protected]:5060>
100 Trying
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: Invitation proceeding 100
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: Invitation proceeding 180 with dialog
INVITE
180 Ringing
200 OK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906502898315921 - [RING-OUT]: Hang up on ringtone server
BYE
200 OK SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: with event type INV_ACCEPTED
[INBOUND]: waitForPendingRequest [INBOUND]: setRequestPending to true was false
Descr:INVITE
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Sent reinvite request on the first retry
INVITE %CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Reinvitation proceeding TRYING.
100 Trying
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Reinvitation accepted. CSeq: 2 INVITE.
200 OK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: Sending msg:>>HEADERS:
(JMSType)=MsgBus:CALL_STATE_EVENT JMSDestination)=Topic(CVP.SIP.CC.EVENT) (JMSTimestamp)=1239065035545 >>BODY: callguid=37375B52-224B11DE-A1F0F188-EFD51C1E causecode=0 calldate=Tue Apr 07 10:43:55 EST 2009 eventid=4 calllegid=373BA102-224B11DE-A1F6F188-EFD51C1E >>STATE: isTabular=false isWriteable=true cursor=-1
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: Updated by : CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: with event type REINV_ACCEPTED
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 123906503018615922 - [OUTBOUND]: Sent ack
ACK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_SIP-7-CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: setRequestPending to false was true
Descr:INVITE[INBOUND]: waitForPendingRequest [INBOUND]: setRequestPending to true was false
Descr:INVITE%CVP_4_0_SIP-7-CALL:
CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E - [INBOUND]: Sent null ack
ACK
SIP
Subs
yste
m
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Processing ,, [MsgBus:CALL_STATE_EVENT], ssId=SYS_SIP1, eventId=ANSWER, causeCode=NONE,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em
Message BUS
SIP
IVR ICM
Ingres GW
VXML GW PG
CUCM
%CVP_4_0_ICM-7-TRACE_CALL: CALLGUID = 37375B52-224B11DE-A1F0F188-EFD51C1E, DLGID = 16004 [SIP_LEG] - Publishing ,, [ICM_EVENT_REPORT], dialogueId=16004, sendSeqNo=3, eventId=ANSWER, causeCode=NONE,, LEGID = 373BA102-224B11DE-A1F6F188-EFD51C1E, DNIS = 9001, ANI =
ICM
Sub
syst
em