Helena McKeever BA(hons) Dip ILS

S K I L L S A N D A B I L I T I E S :

Excellent communication and interpersonal skills with proven success in the provision of

professional customer services

Strong analytical, written and research skills with very good problem solving abilities

Proficient in the use of computers including MS Office suite, internet and email, plus a wide

range of other software products and websites and databases

Expert working knowledge of databases and statistics for the creation and storage of records

Confident in the use and application of a range of scheduling tools for time management

and workload prioritisation

Agile and responds well to rapidly changing work requirements and is adaptable to work

across multiple departments

Understands the principals of archive and records management and the associated

complexities of legislation and standards

Thrives in a team environment with a penchant towards open communication and

mentorship

Logical and is appreciative of systems and processes and pays great attention to detail

Holds driver licence class 1 with own reliable transport

First Aid work place training

T R A I N I N G A N D E D U C A T I O N :

2013 Open Polytechnic of New Zealand, Wellington

Diploma in Information and Library Studies – Level 5

2010-14 Sandra Bee Training College, Hastings

Workplace First Aid

2003 Massey University , Auckland

Bachelor of Arts (Hons) - History

1994 Sacred Heart College, Napier

B Bursary

C U R R I C U L U M V I T A E

Helena McKeever

New Zealand | | mckeever.helena@gmail.com

Helena McKeever BA(hons) Dip ILS

E M P L O Y M E N T H I S T O R Y : 2002 - 2014 Hastings District Libraries, Hawkes Bay | Reference Assistant

Responsibilities:

Supporting the general public with the use of the library computers and taking payment for

internet time at a public library

Teaching people how to access websites, digital repositories and signing them up for email

accounts and similar accounts

Assisting with word processing, scanning documents and the use of the Maori translation key

or other translation keys

First point of contact for reference books to provide ease of access to information services for

users

Authorising access to special collections and completing the relevant release documentation

Collaboration with a wide variety of organisations and corporate bodies in the provision of

information sources and services.

2014 Apollo Pac New Zealand Apples | Tally Clerk

Responsibilities:

Supporting the Packhouse team with the operational conduct of the Whakatu packhouse

Apollo Pac Apple Industry Producers

Apple Production Industry. Scan in individual pallet and fulfill shipping requirements for the

company. Use computer software Fresh Pak Apple for Palletisation and Batch label printing,

Problem solve and attach labels to fulfill shipping requirements. Check the count of goods

being loaded for wharf, dock or airport.

Ensure the pallets have been correctly stacked produced, ensure one

count/segregation/variety per pallet. Ensure labelling is correct and meets trader

specifications. Knowledge of all packing, palletisation and submission specifications, Trained

in the use of scanner operators. Good level of fitness required

2011 The Electoral Commission, Havelock North | Issuing Officer

Responsibilities:

Supporting the Returning Officer with the operational conduct of the general elections

Maintaining public and political confidence by accurately issuing ordinary and special

declaration votes in accordance with National standards

Providing customer service, information and assistance to voters in the designated electorate

2003 - 2004 Valuation Plus Limited, Havelock North | Valuer’s Assistant

Responsibilities:

Compiling reports on behalf of the valuation team and ordering titles via the LINZ title

searching programme

Completing locality descriptions and downloading rates and rateable valuations online

Using Valbiz to manage photographs and using Excel to record various types of information

Assisting with staff payroll, debt collection and general management of the office

2000 - 2003 The Ministry of Education, Hastings | Exam Supervisor

Responsibilities:

Helena McKeever BA(hons) Dip ILS

Supervision of exams at the local high schools and the collection of student submissions

I N T E R E S T S A N D H O B B I E S :

Gardening vegetables

Cycling on cycle ways

Research, Library collections, History, reading work emails

Spending time with family and friends

P r o f e s s i o n a l O r g a n i s a t i o n s :

PHANZA – Professional Historians of New Zealand Association

LIANZA – I attend relevant events as invited for example LIANZA president speaks in Hawke’s Bay.

Linked In – Helena Mc Keever, Reference Librarian Hastings District Libraries

Records Management ezines etc – Continuing to receive relevant updates from my archives and records

management Open Polytechnic paper studies in 2012.

R E F E R E E S :

A v a i l a b l e o n r e q u e s t