CURRICULUM VITAE OFNGUYEN THI KIM THOA

PERSONAL DETAILS

Date of Birth: 24 July 1991Address:       46 Tu Dinh St, Long Bien Dist, Hanoi CityMobile:          0988522954Email: nguyenthikimthoa01@gmail.comMarital status: Single

EDUCATION

1997-2000  Nguyen Van Cu High School, Hanoi City• High School Diploma (grade: Good)

2009-2011  Hanoi Tourism College, Hanoi City

2010-2014 Hanoi University of Business and Technology, Hanoi City

June 2014 Graduated from University with Good Degree

QUALIFICATIONS

2007-2009 Representative student to take part in Hanoi High Schools Group English Contest

2010 - 2011 Becoming a member of English Club at University, applying for volunteer and join in many university outside activities

Practice receptionist skill in the Hanoi Tourism College’s Hoang Long Hotel

April 2011 Taking part in the “Long Bien District voice” contest

2011-2013 Being Trained Communication & Teaching English skill at ACET English Center in the summer vacation

2013-2014 Attending at Computer Skills course – Hanoi University of Business and Technology

MS Word Excel MS Powerpoint

LANGUAGE SKILLS

English: Advanced level General English and Conversation. In addition, I have regular contact with foreign with my Skype team. I also accomplished English communication course in tienganh.com.vn center

Chinese: Complete basic Chinese course level 1

EMPLOYMENT HISTORY

2010 – 2011 : Selling oil painting at HuyenThao Artgallery at No9 , Hang Hanh, Hoan Kiem Dist, Hanoi City (part-time)

Greeting and recommend guest paintings according to guest’s demand Post images and videos to carry out PR and Marketing for Gallery Receive all of customer’s orders from email to deliver catalogue and price

reports for customers

2011-2012: Teaching English for primary and secondary school at home

Teaching basic English skills as: Listening, Speaking, Reading & Writing Help students to solve difficulties in studying progress

2012 – 2013: Working as a receptionist at Hanoi Royal Gate Luxury Hotel ( 3* hotel ) – 9 Nguyen Bieu – Ba Dinh - Hanoi

Greeting guests Carry out checking – in & checking- out Support information for guests and meeting necessary guest’s demand while

staying at hotel Check room occupation regularly Solve guest’s complaint

2013 –2014: Working as a shopkeeper at Japanese Kid’s corner store

Consult suitable products for guest’s children’s age Sell the domestic as well as oversea products Checking and manage quantities of product sold daily Manage money and make prices for all of the items Communicating with guest by English mainly

2014-2015: Slot attendant at Winner's Club of Hanoi Hotel

• Warmly welcome the guests, show guests all machines in the club and the way to play as well as club's regulations

• Serve the guests following their orders

• Clean the machines

• Carry out buy in and pay out transaction and work with Cashier

PERSONAL PROFILE

Physical :

o Height: 1m60 Weight: 46kg Health: Excellent

Characteristics :

o I am enthusiastic, open minded, caring, active, creative and responsible. I'm optimistic, have a good sense of humour and get on easily with people of all ages and backgrounds.

o Flexible, problem solving abilities, good communication are all necessary qualities that employers look out for

o I am also interested in works relate to service as a Receptionist or Sale Tour, education as a English Teacher, business as a Business Development Administrator

OTHER ACHIEVEMENTS , SKILLS & INTERESTS

Presentation skill

PR, Marketing skill Negotiation skill Customer service skill Hobbies and Interests: Listening to music, Singing, Dancing, Watching TV (

Disney Channel, HBO, BBC,..), Learning English, Traveling and Reading books…

Achievement: Annual awards for good student from 1997 - 2008

REFEREES

Website: www.facebook.com, www.careerbuilder.vn, www.24h.com.vn , www.mywork.com.vn, www.iHay.Net