cutting through the hype to make a confident future library and information profession

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Cutting through the hype to make a confident future library and information profession Sheila Webber University of Sheffield Department of Information Studies May 2009 Tulip photo, SL pictures and slides copyright Sheila Webber, 2009

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This was given at the CILIP East of England ISG meeting, May 2009, in Foxton, UK. I have added some additional notes for Slideshare (mostly in boxes on the slides). It was part of a programme that was looking at what skills and knowledge library and information professionals needed to meet the needs of young people. "Cutting through the hype" (in my title) indicates that I think that we shouldn't accept steroetypes & generalisations of what generations are like.

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Page 1: Cutting through the hype to make a confident future library and information profession

Cutting through the hype to make a confident future

library and informationprofession

Sheila WebberUniversity of Sheffield Department of

Information StudiesMay 2009

Tulip photo, SL pictures and slides copyright Sheila Webber, 2009

Page 2: Cutting through the hype to make a confident future library and information profession

About the presentationThis was given at the CILIP East of England ISG

meeting, May 2009, in Foxton, UK.

I have added some additional notes for Slideshare(mostly in boxes on the slides).

The presentation includes quotations from students on our MA Librarianship course: they responded to questions about

whether they thought you could generalise about generations, & what skills were needed to meet the needs of upcoming

students Sheila Webber, 2009

Page 3: Cutting through the hype to make a confident future library and information profession

“I currently volunteer in a children's library and we have young people come in to find a new books to read, those who do their homework with the books, those who do homework

solely on the computer, and those who use the computers purely for gaming. This is a simple example, but although

research may indicate some useful generalisations, there will always be those who do not fit the patterns and if, as

librarians, we say that we are there for all users then we cannot base our services on generalisations”

Student comment

Sheila Webber, 2009

Page 4: Cutting through the hype to make a confident future library and information profession

“I was amused to find out that I fit into the milennials ... age range. I am certainly not a ‘digital native’ – it takes me two

days to re-learn the TV remote each time I go back home ... look past the milennial myths and recognise the true need for

information literacy within this group” Student comment

Sheila Webber, 2009

Page 5: Cutting through the hype to make a confident future library and information profession

“The provision of all services needs to have the users in mind ...1) Children: intellectual and emotional; language, social,

educational and motor skills.2) Young people: social, motor skills, emotional and educational.

3) Adults: knowledge for work, self development and social4) Senior citizens: self-development and social

... For young people with needs for development of social and motor skills, they should be given their own spaces for

expressions of creativity etc. A suggestion is to set up small cafe style public libraries that are marketed at young people ... Three

zones: eating..., reading ... and playing (games consoles and board games)”

Student comment

Sheila Webber, 2009

Page 6: Cutting through the hype to make a confident future library and information profession

The next slide is a link to Michael Wesch’s video in which he asked students to co-produce a document about what they did

with their time and how they felt about their experience at university.

The question I pose at the end (“What is an appropriate response?”) arises from the fact that the response to this

video can be that since e.g. students don’t read books, and they do Facebook, we must give up on books and do things

through facebook. Whereas I think that in our role as educators we have a duty to help learners improve their ability

to concentrate, follow an argument through a lengthier text, and be able to engage with it critically: for their development

as people, not just as students

Sheila Webber, 2009

Page 7: Cutting through the hype to make a confident future library and information profession

http://www.youtube.com/watch?v=dGCJ46vyR9o

What is an appropriate response?Sheila Webber, 2009

Page 8: Cutting through the hype to make a confident future library and information profession

What is an appropriate response?

http://www.youtube.com/watch?v=ZokqjjIy77Y

Similarly, this is an interesting video from students at Robin Hood primary school in Birmingham, UK. The message (to use technology to expand options and creativity) is obviously good. However I don’t think you should take it as meaning that you can’t still get children involved in learning & thinking by just enagaging face to face or using old fashioned tools like paper and pencil (as in the video!)

Sheila Webber, 2009

Page 9: Cutting through the hype to make a confident future library and information profession

• Understanding people & their differences• Recognising the needs of the whole person and

their multiple intelligences• Not just about the gizmos ....

Visual, Linguistic, Logical/mathematical, Kinesthetic, Interpersonal, Intrapersonal, Musical

This is a picture of Zatorah Shepherd’s Multiple Intelligences build in Second Life. The list at the bottom is Howard Gardner’s original list of MIs

Sheila Webber, 2009

Page 10: Cutting through the hype to make a confident future library and information profession

... and I speak as someone who

takes pictures of my Second Life

avatar, blogs them and

uploads them to Flickr ...

Sheila Webber, 2009

Page 11: Cutting through the hype to make a confident future library and information profession

CILIP body of knowledgeConceptual structures

Documentation Collection/ Info resource

User/clientInformation

Knowledge

Info needUser behaviour

Curation/ resource management

Changes? “User/client” is more central, pervasive ....

CILIP= Chartered Institute of Library and Information Professionals (UK professional association). The Body of Knowledge outlines the key knowledge and skill areas that library & information professionals are expected to have. I suggest that it should have users more at the centre

Page 12: Cutting through the hype to make a confident future library and information profession

“For children, have relevant resources that can capture their imagination. A good website for children is called ‘Tate Paint’” Student comment

On this slide I put a screenshot from the Tate Gallery’s page (http://kids.tate.org.uk/games/paint/) on which people can “Create their own masterpiece” online. This site was recommended by one of my students as a way of engaging young people in learning.

Sheila Webber, 2009

Page 13: Cutting through the hype to make a confident future library and information profession

On this slide I put a screenshot from the “3 Things blog, that was reporting on the “Beyond 23 Things Unconference” http://wiki.sla.org/display/23Things“23 Things” initiatives create programmes to learn about Web 2.0 applications by setting regular (e.g. weekly) activities, each to do with a different Web 2.0 application. They created a mindmap of issues that were raised. I felt that there were some things missing ….

Sheila Webber, 2009

Page 14: Cutting through the hype to make a confident future library and information profession

What is missing?http://wiki.sla.org/display/23Things

Sheila Webber, 2009

Page 15: Cutting through the hype to make a confident future library and information profession

Club Penguin

http://www.kzero.co.uk/blog/?page_id=2537

Games, play ...

The Kzero chart is to show that as interest from children/teen age groups in virtual worlds is growing, this is not necessarily going to continue as a niche

Sheila Webber, 2009

Page 16: Cutting through the hype to make a confident future library and information profession

But also ... ?

• Core domains of library/information work?• Development of skills and attitudes to

make meaningful context and application?

• Other ways of learning & sense making

I do feel that sometimes our core knowledge and skill areas get lost when we focus on new technology and tools and generic skills that EVERYONE needs. If you do that too much you lose focus on what makes the profession distinctive

Sheila Webber, 2009

Page 17: Cutting through the hype to make a confident future library and information profession

5 characteristics for professional success ... from 1998 (Griffiths)

• [Be a] guide in the face of an uncertain future ... pioneering new knowledge frontiers

• Collaborate “we have to have a deep understanding of needs and capabilities, our own and our collaborators’”

• Juggle priorities to meet changing needs, and maintain flexibility and agility

• Empower• Understand the core capabilities of one’s organisation,

work group and colleagues

And “old” insights and advice are still worthwhile!Sheila Webber, 2009

Page 18: Cutting through the hype to make a confident future library and information profession

“We should not devalue the knowledge that people have that may not seem appropriate

in the environment that we are creating –we just have to extract the appropriate

components and assist them in applying it to new situations.” Griffiths (1998)

One message being: bring staff with you by developing them, acknowledging skills that are still valuable and helping people to transfer them to new contexts Sheila Webber, 2009

Page 19: Cutting through the hype to make a confident future library and information profession

• Focusing on the librarian rather the library –visible, communicating and personal

• “User” more central, and no longer just a “user”• Library/ information professional has expertise in

core domains which still underpin the profession • Building on core ... how to develop agility,

adaptability, pioneering spirit, ability to judge capabilities & empower ...

Confident future library and information professionals

Sheila Webber, 2009

Page 20: Cutting through the hype to make a confident future library and information profession

Confident future library and information professionals

• Not getting worried about gizmos for their own sake• Investigating their use as information tools – which

aspects of core domain can they be used in?• Exploring the “why” and “where” of using as much as

“how” they work• More development of visual (etc.) literacies, part of

multiple intelligences approach?• How far we stretch social role & use social networking

Visual, Linguistic, Logical/mathematical, Kinesthetic, Interpersonal, Intrapersonal, MusicalSheila Webber, 2009

Page 21: Cutting through the hype to make a confident future library and information profession

How to learn & develop?

Confident future library and information professionals

Information & Library Schools

Professional bodies

Employers

Collaborators ... (“users”, fellow professionals, sponsors etc.)

All 4 groups have a contribution to make in helping the profession meet the future Sheila Webber, 2009

Page 22: Cutting through the hype to make a confident future library and information profession

Sheila Webber [email protected] http://information-literacy.blogspot.com/

http://adventuresofyoshikawa.blogspot.com/ (SL blog)

Sheila Yoshikawa

http://www.netvibes.com/sheilawebber (Web 2.0 links)Sheila Webber, 2009

Page 23: Cutting through the hype to make a confident future library and information profession

References• Griffiths, J-M. (1998) “The new information professional.”

ASIS Bulletin, Feb/March. http://www.asis.org/Bulletin/Feb-98/griffiths.html

Sheila Webber, 2009