customized regional program on “building capacity in educational leadership
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ISO 9001:2008 Certified. Customized Regional Program on “Building Capacity in Educational Leadership And Management in The Asean Community” CPSC Manila October :15to 19,2012. ISO 9001:2008 Certified. “ Knowledge Management Systems for ET&D Organizations ” By Dr: Hazrat Hussain - PowerPoint PPT PresentationTRANSCRIPT
Prof: Hazrat Hussain Faculty CPSC Manila
Customized Regional Program on
“Building Capacity in Educational LeadershipAnd Management in The Asean Community”
CPSC Manila
October :15to 19,2012
ISO 9001:2008
Certified
Dr: Hazrat HussainCPSC Manila
“Knowledge Management Systems for ET&D Organizations ”
By Dr: Hazrat HussainFaculty Consultant
CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Knowledge has Become a Preeminent Economic Resource
Industrial Economy marked by“Out to do” one another
In K-Economy “Out-to Know”
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
PrimaryCommodities
Assembly typeManufacturing
Medium-techManufacturing& Services
High-techManufacturing& Services
Industrial Economy
KnowledgeBased
Knowledge & Technology Driven
Agri-BasedEconomy
Economy in Transition
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
RadioReligiousorganization
Schools
These economies were named after the sector thatboosted economic growth. So if by Knowledge economy we mean knowledge per se is for sale, Then:
Universities
News Papers
TelevisionInternet Search
Engines&Software
Industries
Access to
Information&
KnowledgeOn
Payment
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Economy grow with the sale of Knowledge& knowledge based Products
•Public and Private Colleges and Universities in the United States comprise a $200 billion industry where knowledge is for sale.
• Data transmission Over the ICT-Technology Network is 5 times more than that of voice Transmission
(Housel & Bell, 2000).•In the last decade, telecommunication moving-information and moving capital at the rate of one trillion dollar a day-has become one of the most important and some say, the most important element of our business infrastructure
MCI president Timothy price(2000)
ISO 9001:2008
Certified
Prof: Hazrat Hussain Faculty CPSC Manila
Industrial Revolution has a Profound Effect
on Education System
School in the Industrial age
MirroredLife in
Factories
Schools are in many ways a Creature of Industrial Society
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
The challenge is this as to how we can refashion our Institutes so that they mirror, and thereby help to prepare the young for life in a knowledge economy? And how can teachers/instructors, in what they do in technical Institutes, be models of what it is to be a successful member of such a knowledge society.
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Knowledge Management & TVET Systems
ISO 9001:2008
Certified
Prof: Hazrat Hussain Faculty CPSC Manila
Knowledge Management and TVET System
Changes in the Workplace
Knowledge Worker
Instructor as a Knowledge Worker
Activities of the Instructoras KW
TVET as a Learning
Organization
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Changes in the Workplace
Changes in
Work Place
Rapid Changes in Technology
The use of Intellectual Technology
Changing Management Philosophies
TQM,BPR ,ISO
WorkforceMobility Rapid growth
Of ICT
TVET SystemThe effect of workplace
Transcends down to Education Sys/TET
Knowledge Workers required
ProduceKnowledge
Workers
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Knowledge Workers
Learn,Unlearn
And Relearn
Learning Organizationsare Constantly
Renewing and
Reshaping
For TVETHow to
Prepare peopleFor Work in
K-based learning
Communities?
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
As Knowledge Workers Instructors need access to current
Knowledge and Information
How to Manage the Knowledge?
Measures to be taken to address the issue of Knowledge Management
Access to informationIs not enough, what is required
is access to knowledge
Dr: Hazrat HussainFaculty CPSC Manila
KM?
According to the head of Hewlett-Packard: “If HP knew what it knows, we would have
been three times as profitable”. Head of HP
Most of the Knowledge remains locked in the heads of the Instructors
and goes Unshared and
invalidated
Dr: Hazrat HussainFaculty CPSC Manila
If our TVET Institutes knew what all their Individual Instructors know, and if the Directorates and Ministries know what all their Individual best
Institutes know, how more effective would TVET system be?
Prof: Hazrat HussainFaculty CPSC Manila
Therefore each TVET system should be a learning organization of
Institutes and Instructors as learning communities and
an education and Training service, which has itself, become a learning system in a Global Environment.
Dr: Hazrat HussainFaculty CPSC Manila
Knowledge Management Systems
Prof: Hazrat Hussain Faculty CPSC Manila
Processes Tools Infrastructure
To AchieveIts Goals
KnowledgeAssetsExploit
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Knowledge Management Systems•Knowledge•Types of Knowledge•Knowledge Management•KM Componenets
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Knowledge is an Ideational construct (i.e. Conceptual rather than Physical) developed through the
agency of mind. It is a fluid mix of framed expertise, values, contextual information and expert insight t
that provides a framework for evaluating and incorporating new experiences and information.
Knowledge
K-Originates at
Applied at---
ISO 9001:2008
Certified
Prof: Hazrat Hussain Faculty CPSC Manila
TYPES OF KNOWLEDGE
OrganizationalKnowledge
ExplicitKnowledge
TacitKnowledge
IndividualKnowledge
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
KnowledgeIs Immanent
&Extant
CategorizedStored
Born or Die
K-is Object
Need for KM
Owned
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Knowledge Management
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Smith (1998) defines systemic knowledge management as
‘those processes, tools, and infrastructures by which an organisation continuously improves, maintains and exploits all those elements of its knowledge base (related to its financial, tangible, and intangible assets) which the organisation believes are relevant to achieving its goals. It includes the processes, tools, and the infrastructure by which these goals are modified as the organisation’s base changes’
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Knowledge Management
Knowledge Management (KM) is about getting the right knowledge to the right people at the right time through
a collection of technologies, tools and philosophies.(Petrash, 1996)
Knowledge management is the process of acquisition and creation, storage and organization, sharing and
dissemination and of course the application of knowledge.(Karl,Wiig,1999)
The Knowledge of an individual and organization-whether tacit or explicit-does not set isolated. The interplay of these
forms of knowledge is facilitated through structures, systemsand of course the culture of the organization in order to achieve
the high end result.(Rosenberg,2000)
ISO 9001:2008
Certified
Prof: Hazrat Hussain Faculty CPSC Manila
Components of Knowledge ManagementSystem
Two Views About Knowledge
Knowledge as an Object that can be captured ,storedand used for organizationalPurposes; (80-90)% literature focused on IT (Skyrme)
Knowledge is a personal Property ( Nonaka). However Sveiby advocates Leverage Of Knowledge To be used in organizationProcesses.
Divorcing personal
Agency from IT Is not wise Get them
marry
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Four Componenets Of KM
Culture
Infrastructure
Contents
Process
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
These Four components strengthens the harmonious integrated interaction of people with processes and technology infrastructure for effective management of knowledge in the production of goods and services
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Delivery approaches&Strategies
Tools for delivery
(Best Practices)
Hands on Practice
Visit to work placesTM
Delivery
Trainee(KSA)
OrganizationalMemory
Evaluation/NAS
K-Need Mapping
Training Tech: Assessment
Trainingof
Employees
Application
Knowledge (Content) Flow in T & E Organizations
Current Understanding on the Subject
(Books, JournalsPublications and
Internet, archived work)
PersonalExperience
&Knowledge
External Expertise
(New Ideas, concepts)
Training Module
Storage/Organization
Acquisition
Sharing
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Culture
Culture is considered as the principal determinant of the Success of Knowledge Management system
How people•Work•Cooperate•collaborate
Culture Become Alpha and Omega for Success and Failure
•Human Behaviour
•Values•Standards•Initiatives
How People•Cooperate•Take Decision
?
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Cultural aspects needs substantial attention
• Change the organization culture
or
• Let the leadership be changed
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Culture
Continuous Improvement
OrganizationalLearning Knowledge
Sharing
OpennessProductive Cooperation
Create a Synergy
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Culture
The synergy of bringing together the knowledge and experiences of a group of people focusing
on the same problem is real.
Shared knowledgeis Power
Therefore the structure, policies and procedures of the organization should encourage employees to release
their ideas and expertise.
Hoarders of knowledgeare discouraged
Capture and store the Tacit knowledge
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Knowledge Sharing Mechanisms
Inter &IntraInstitute
Forums of staff at all levels
Electronic chat Groups(facebook,
blogs)
Action learning Mentoring Programs
Network of particular
TargetGroups(CoP)
Meeting & Planning Sessions
Informal Network Capture the Tacit
KnowledgeMake it explicit
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Traits to benefit from Sharing Mechanisms
A Good Student
FlexibleResourceful
Good Communicator
Team Player
IT Savvy
Flexible
Who want to Benefitfrom Sharing?
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
ISO 9001:2008
Certified
Prof: Hazrat Hussain Faculty CPSC Manila
Knowledge Management Process
To produce products/services
Meeting/exceedingCustomer demands
Application
Acquisition
Dissemination/Sharing
Storage/Organization
K-Audit
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Knowledge Management Process
Knowledge Auditof the Organization
K-Acquisition&Creation
Organization& Storage
Sharing and Dissemination
Application
•Existing Knowledge•Potential but Untapped•Outdated•Existing K-deficiency•Future K Needs
•Identify, Evaluate& select•Acquire K•Ways to release tacit knowledge
•Label knowledge&
Give it Context
•Archive in Hard
copies
& digital Format
•MDBS&K-Repository
•Formal training& coaching•Access to all•Groupware Techniques
•Quality of Programs•Cost reduced•Innovation•Customer retention•Responsiveness
ISO 9001:2008
Certified
Knowledge Management Process
Dr. Hazrat HussainFaculty CPSC Manila
Prof: Hazrat HussainFaculty CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Infrastructure( IT)
Should fit the OrganizationalNeeds (TVET)
Knowledge Behavior Cost Effective
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Some IT Infrastructure Technologies
Data Warehouse
Intranets / Databases /Google
Doc
Groupware(MSN, Email, Video and
Web conference etc), CloudComputing, Social Media
Contact Management
Software
Document Management
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Organizations that are capable of combining Content, Culture, Process and IT Infrastructure for better knowledge management will lead the way in setting standards, establishing organization and sector benchmarks and meeting the challenge of the future and they will be the one that survive.
The putting in place of a knowledge management process, is not a one time activity. Knowledge gets old and retires of value and it needs to be renewed
and updated on a continuous basis
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
The Design of any Knowledge Management system Should clearly specify updating responsibility
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Knowledge Management Models
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Knowledge Management is used in a variety of meanings. It is used within
•Archives and records management •Libraries and content management, •Document management, and information management.
It is also used as concept within the •organizational development,• human resources management, •recruitment, training and education, •public relations and •communication.
However, in different KMS these areas appears in different combinations to make it relevant to the context and priorities of the organization.
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
Criteria for KM Models
• KM Models are rare for T&E Institutions
• However, it should incorporate:– Basic Concept, Process& Components of
Knowledge Management– Interplay of different types of Knowledge– New Knowledge Creation– Knowledge Transfer Mechanisms
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Two Models of KM
A proposed Model of KM for
TEVT
Ikujerio Nonaka Model of Knowledge
Creation& Transfer
ISO 9001:2008
Certified
Prof: Hazrat HussainFaculty CPSC Manila
A Proposed Model for
Knowledge Management in TEVT Systems
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Two Perspectives of TVET
Academic Activities
Organizationalmatters
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Academic Activities
Major Business Process
Survival& Competitiveness
Content Management System
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
TEVT as Organization
Proper structure
Roles, procedures& rules
Hierarchy& function
Management Philosophies
TQM, PBR, ISO etc.
Functions & Procedures
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Some important Processes and Functionsin TEVT as Organization
Registration of trainees and their record management procurement processes financial and accounting records Human resource management practices Developing a pool of experts/ SpecialistsAcademic activities, Research undertakings
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
LessonsLearned
&Knowledge
Created
StrategicPlanning& Policy
development
ImprovementProductivityEfficiency
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Sporadic ,Non -Integrated Application of these Practices
Integration of the these activities is needed
KM Model?
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Academic ActivitiesK-Content
Management for Training
purposes
Contents about TEVTOrganizational functions
Organizational Memory
Explicit-K
IT
Tacit –K¤ Made ¤
Explicit
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Training Module (TM)Development
TMDelivery
Trainees’(Assessment)
R&D SectionK-Need Mapping Training Tech: mappingTrends forecastingLabour Market AnalysisTracer studiesSponsoring Researches with IndustrySkill standards DevAccreditation& CertificationLibrary Resource Management
OrganizationalMemory
(Database, Intranet etc)
A proposed Knowledge Management TVET System
Process documentationProcurement RecruitmentTraining& DevPerformance AppraisalRewords& incentive
Record keepingEmployee’s Trg recordFinancial statements etc
Workforce profiling, Strategic W/Force PlanningSuccession PlanningTraining and Development of employeesTrainees’ Evaluation
Decision SupportSystem
•Formal/Informal meetings CMC•To make Tacit K- Explicit•Networking( Internal& External
Quality Improved
Cost effectiveservice
Innovation& Agility
New strategic direction Sat: customer
CommunitiesOf practice
Appl:
Stor::Crea:
Shari:
Business policy&StrategiesGovt: policies
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
OrganizationalFunctions
Decision SupportSystem
Training Module (TM)Development
TMDelivery
Trainees’(Assessment) Organizational
Memory(Database, Intranet etc)
Storage::
Application:
Creation:
Sharing:
A Proposed Knowledge Management TVET System
Content-M
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
KM ProcessesK- contents
Interplay of DifferentK-types
Knowledge Management
Model
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Ikujurio Nonaka Model for
Knowledge Creation and Transfer
ISO 9001:2008
Certified
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Ikujurio Nonaka Model for Knowledge Creation and Transfer
• Nonaka’s SECI• Socialization, • Externalization, • Combination, and • Internalization model
first appeared in 1991
Describes the ways knowledge is generated, transferred and re-created in organizations.
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Forms ofKnowledge
Tacit&
Explicit
Interaction Dynamics
Three Levelof Social
Aggregation
IndividualGroup
Context
K-CreatingProcesses
•Socialization•Externalization•Combination•Internalization
Main Features In Nonaka’s ModelISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Four Interaction Processfor KM Creation
Externalization
Socialization Combination
Internalization
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Individual E’s
Tacit Knowledge
A
Individual E’sExplicit
Knowledge
B
Individual F’sExplicit
KnowledgeD
Individual F’sTacit
Knowledge
C
B B
AA
BA
Knowledge Sharing and Knowledge Creation
Legend: A-Externalization B-Internalization C-Socialization D-Combination
Scutter (2001)
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
The spiral resulting from the exchange of tacit and explicit knowledge across different organizational levels is the key to
knowledge creation and re-creation
Organizations should recognize the importance of this interaction dynamics and embed the mechanisms that
make possible the Transfer and Creation of knowledge
ISO 9001:2008
Certified
KM Practices in Training and Development organizations in Metro Manila Philippines ( Research
Study:2005)
The knowledge management practices in training and developing organizations are nascent .However many of these organizations are already exercising some practices which shows their readiness to launch KM system.
Knowledge creation and acquisition, Cultural adaptation and Information Technology aspects are the three important aspects that have strong relationship with success of the knowledge management system.
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
KM Practices in Training and Development organizations in Metro Manila Philippines
( Research Study:2005)
The benefits of innovations, responsiveness, competitiveness and organizational learning are most likely to be achieved from knowledge management practices and leadership of T&D organizations should resort to KM systems.
Based on the above strength of relationship knowledge management system is recommended for T&D organizations to be adopted.
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Dr: Hazrat HussainFaculty CPSC Manila
Agenda at Steering Committee
Dr: Hazrat Hussain Faculty CPSC Manila
KM –Model for T&D Organizations in Metro Manila
The knowledge management center continuously arrange for the
orientation on KM concepts and take the help of IT division for
introducing different platform for capturing knowledge, sharing
and networking.
The knowledge management center promotes the establishment
of communities of practice, which is a prime knowledge
management initiative.
Dr: Hazrat HussainFaculty CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
Factors to be Considered in Successful KM-Strategy Development
Prof: Hazrat Hussain Faculty CPSC Manila
Stages to KM Maturity Stage
Dr: Hazrat Hussain Faculty CPSC Manila
Dr: Hazrat HussainFaculty CPSC Manila
Factors Affecting the Success of
Knowledge ManagementStrategy
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Due ConsiderationTo these Factors
Makes KMS A Success
Factors Affecting The Success of KMS
Strategic ManagementOf Knowledge
Continuous Improvement
Building Culture
People are Essential
Learning to learn
Mastering Change
Information Technology
Information isImportant
Leadership
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Knowledge Management and
Cost Saving
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
Almost 80% of Fortune 500 Companies have a dedicated
Knowledge Management team.
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
ISO 9001:2008
Certified
No Company Saving Reasons
1 Chevron $170 Million Pooling& sharing scattered knowledge across the world
2 Dow Chemical $100 M Patents & Licenses
3 Booz Allen &Hamilton
$7 M Reducing time to find & Access employees
4 Silicon Graphic $3 M Product Information Communication
5 Steel case +ve Productivity K-sharing
6 Ford $ 1.2 Billion Access to best Practices
7 Texas Instrument
$500 Million Access to best Practices
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
The Move Towards ASEAN Knowledge Community
The Move Towards ASEAN Knowledge Community
Regional integration and cooperation are knowledge-intensive processes, requiring careful policy analysis.
Educational Institutions and Business Organizations can develop Networks alike: CoP & VCoP (TVET-Pedia) Think Tanks(NARBO,GLDN) and Universities research to guide Policy decision
Innovation, Competitiveness , sustained economic Growth
Dr: Hazrat HussainFaculty CPSC Manila
ISO 9001:2008
Certified
The Move Towards ASEAN Knowledge
Community
Each country has one specialized body on economic research. ( NIDA & DAP in the Philippines)
Regional Network: Asian Policy Forum, NARBO, GLDN the East Asian Bureau of Economic Research, Network of East Asian Think-Tanks Network of Universities
Association of East Asian Research Universities
ASEAN University Network(AUN)
Dr: Hazrat HussainFaculty CPSC Manila
ISO 9001:2008
Certified
• Programs that involve leading centers of learning can bring powerful intellectual resources to bear on the subject of regionalism, and help mobilize future leaders for the long term project of building a regional community.
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
The Move Towards ASEAN Knowledge Community ( Network of Universities)
ASEAN TVET System for knowledge workers
• ASEAN community, the term knowledge workers.• Singapore ITE, Nanyang , Temasek Polytechnic:
Dr: Hazrat Hussain Faculty CPSC Manila
• The Ministry of human resource development Malaysia is targeting target of the ministry to have a pool of knowledge workers, building to 31,500 by 2010 (Pang, 2007). c:
Dr: Hazrat Hussain Faculty CPSC Manila
ASEAN TVET System for knowledge workers
ASEAN TVET System for knowledge workers
TESDA Philippines(CP-2013-18) Technically competent , Innovative and
creative
knowledge--‐based, with higher order thinking skills with foundational life skills
in pursuit of lifelong learning opportunitiespossessing desirable work attitudes and behavior
Thailand OVEC(2009)
• Encouraged administrators and teachers to carry out research work for new knowledge and innovation / technology in order to ensure sustainable development, for instance
– “One Page Research” and
– “Classroom Action Research”.– Students’ Innovation Projects
Encouraged
Prof: Hazrat HussainAsstt: Faculty CPSC Manila
Conclusions
The workplace of the 21st century is knowledge based and requires workers to be knowledge based.
Therefore ET&D organizations in ASEAN system should take a strategic move to produce knowledge workers as per requirement of the workplace.
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
Conclusions
ET&D Organization of the respective countries need to adopt KM System for the sake of survival, competitiveness, responsiveness and continuous improvement.
It needs to thrive on the regional cluster or network of Universities for co-producing knowledge products.
Switching on to the KM system in the network of ASEAN ET&D organizations will lead to a more cohesive ASEAN community development with ultimate state of one vision, one identity andone community .
Dr: Hazrat Hussain Faculty CPSC Manila
ISO 9001:2008
Certified
Dr: Hazrat HussainFaculty CPSC Manila
Thank you!!!
ISO 9001:2008
Certified