An international ICT specialist, the Exprivia group leverages digital technologies to steer the business drivers of change for its customers.

Exprivia distinguish itself for the reliability in managing complex projects through the connection and the integrating of vertical and horizontal skills and its ability to create solutions easy to use and to update, as they are based on continuous research and innovation.

Listed in the MTA STAR segment of the Borsa Italiana Stock Exchange (XPR) since 2000, Exprivia works alongside its customers in the Banking,Finance&Insurance, Telco&Media, Energy&Utilities, Aerospace&Defence, Manufacturing&Distribution, Healthcare and Public Sector.

An international group enabling digital transformation processes

FutureIt is the point towards which we orient ourselves

in defining scenarios, paths and goals for ourselves and our customers.

ConnectionThis is what makes us innovators. It is the capacity to identify unexpected solutions by connecting our skills. It is the ability to imagine the future by directly combining what we know in the present: technology with customer needs, the world of research with business, the city with its residents.

ReliabilityFor us this is a constant practice that leads us to seek out perfection in everything we do, to always guarantee that we will meet our commitments in every situation, to consider effectiveness and efficiency to be the minimum requirements of all of the products and services we offer.

SimplicityFor us, this means concealing the complexity of technology behind a sleek user experience, making innovation and the digital transformation accessible to businesses and the public through a project of streamlining which aims for simple solutions.

The founding concepts of our vision

PerfectPerfect is the level we commit to reaching

in designing innovative and efficient digital solutions for every sector.

SimpleSimple is the fundamental requirement of all of our

systems, which are designed to improve people’s lives by making information available and usable.

Innovation LabInnovation to explore and build new business opportunitiesThe Innovation Lab is the backbone of Exprivia’s research, development and technology integration activities. A place for exchanging experience and knowledge with the academic and research world, it has led to the start-up of several partnership projects with leading research institutions such as the Milan and Bari polytechnics, La Sapienza, Bari and Salento universities, CNR and Cefriel. With Cefriel it will be promoting “tech frontier” projects through a special commercial partnership programme.

The Innovation Lab identifies and adapts innovation opportunities to the corporate business model, coordinates projects receiving public grants, creates innovative technologies and solutions for transfer to the business production areas and enhances the company’s expertise by helping to create new, distinctive skills.

ExpertiseTo build the future, we always need to keep it presentWorking for the world to come requires not only a lively imagination, but also and especially solid training that keeps us continuously updated on trends and transformations under way to anticipate the needs of the market. Here are some of our key skills.

Big Data & AnalyticsManaging data to dominate marketsBefore, there were products and services. Today, more and more companies acquire, transform and provide data. And it is precisely around them that digital transformation creates new business opportunities along the lines of “know your customer” and customer experience, statistics and analytics production, engineering of agile and flexible architectures and solutions and 24/7 availability of security and customer care services.

We offer all the most advanced tools to support decision-making processes and core business based on data ownership. Our Big Data & Analytics area focuses on developing projects, services and solutions for the strategic use of big data for business growth. In the Big Data area, the assimilation and processing of unstructured data is particularly important, as this can be reorganized to become a valuable source of information for generating new value for businesses.

CloudThe revolution among the clouds The advent of cloud computing has totally changed the ways to acquire, deploy and carry out IT services.Through the web, users can access network, memory and process resources, services and applications. These can all be rapidly requested, delivered and released with minimal management effort and with safe interaction with the supplier.

Our cloud services use four basic models:

Public CloudThe Public Cloud offers computing power, memory and application services tailored to individual needs, with scalable solutions customized for small, medium and large enterprises.

Private CloudCreating a Private Cloud means providing the range of services, solutions and computational capacity functional to a large organization, distributed across the area and under continuous evolution, on a single platform.

Hybrid CloudThe third model is a mix of Public and Private Clouds to give your organization greater dynamism, overcoming limits through the open cloud potential and minimizing the loss of the guarantee of absolute security that only the physically isolated cloud offers.

Community CloudWith the Community Cloud, the business shares IT platforms with other nearby organizations to strengthen the scope and common model for the provision of services and the development of new service classes.

IoT Internet of Things, the present futureToday’s web has a direct complement: the IoT, or Internet of Things. Its challenge is to enable commonly used objects to interact with the environment and automatically change the way they work, by sending and receiving data via web. 20 billion devices will connect to the Internet by 2020, and its fields of interaction will increasingly affect industrial production processes, logistics, infomobility, energy efficiency, remote assistance and environmental protection. The IoT can therefore have a positive impact on the concept of business, work, study, health and lifestyle.

We have long been committed to developing IoT solutions to radically change the way people live, work, learn and have fun. A range of projects has impacted a broad range of fields, including home automation, robotics, avionics, biomedical, industrial monitoring, telemetry, wireless sensor networks, surveillance, adverse event detection and more.

IT SecurityTotal data and system protectionSecurity is an increasingly important factor for the credibility of institutions and businesses constantly seeking new security-related instruments and technological solutions to shelter them from operational risks, attempted fraud, data theft, information leaks and so on.

We have the experience and the technological expertise necessary to act as “global” security partner, assisting our customers with flexible deliveries that include consulting, integration and management of dedicated services through operating centres to meet strategic, technological and operational security needs. Corporate security organization covers the three basic areas: governance procedures, infrastructures and operations, and the four levels of operational security: Prevention, Monitoring, Response, Governance Risk & Management.

MobileTomorrow at your fingertipsIn just a few decades the rapid transition from first-generation mobile phones to the latest hand-held terminals, increasingly efficient and multifunctional, has literally turned the world of mobile communication upside down and, with it, the habits of consumers, opening up previously unimaginable interaction scenarios.Companies have embarked on this trend to seek new promotion, communication and sales channels and to expand the boundaries of smart working, making their HR relations more efficient and simple through a focused multichannel strategy that, under the banner of BYOD (Bring Your Own Device), smartly overlaps the times, places and tools shared by work and personal life.

We offer businesses and organisations the chance to reap maximum benefits from the latest generation mobile technologies, positioning them in a broader multichannel strategy that includes Mobile Device Management for company devices, Mobile Payment in the various trade and services sectors, Mobile Health and Mobile Application Development in the healthcare, finance and security areas.

SAPMore digital efficiencyMore business effectivenessMore market presenceOur strategic partnership with SAP has lasted for over 20 years, and we are now one of their key players in Italy and abroad. With our team of over 400 ERP and Extended ERP solutions experts, over 300 of which certified Italian and international resources, we strive for excellence in providing our customers with the most innovative solutions for their corporate business processes by focusing on the entire value chain: from analysis to consulting, implementation to Application and System Management services, including vertical proprietary solutions.

Our key business areas are:

• Administration, Finance and Control • Operations & Logistics • Business Analytics • Human Capital Management

BPOBusiness Process OutsourcingWhen outsourcing means optimizingCompanies are increasingly outsourcing entire business processes, attracted on the one hand by the possibility of concentrating on their core business and on the other by significant operating cost savings. Providing BPO services requires specific expertise, strategies, and qualified professionals who understand the needs of their business customers and are ready to partner them throughout the transition.

With the experience gained alongside numerous leading businesses, we assist and support corporate growth by handling the delicate procedures of acquisition, management and retention of end users. Our offer ranges from back-office outsourcing services for typically internal functions such as HR, accounting and information technology, to front office outsourcing, including customer care and customer service. All BPO services provided to our customers are monitored by Service Level Agreements and Key Performance Indicators.

IndustriesA winning offer in every marketToday we are one of the main players in the digital transformation of businesses, and we owe this to the wide range of skills and experience we have developed in more than thirty years of working in our various markets.

Banking, Finance & InsuranceDigital progress and financial technique: the combo for the futureThe financial market is seeing a radical transformation of its business model. The need to always offer new services, accessible at any time and from any device, means developing increasingly innovative and efficient IT services and solutions. Our expertise gained in over 25 years of partnerships with leading banks and insurance companies in Italy and abroad gives us the skills and experience to fully respond to our customers’ needs, providing customized and omnichannel digital solutions: from credit rating to monitoring, from the capital market to factoring process management, from data value to customer experience.

Telco & MediaSkills and technologies for network virtualizationIn the Telco & Media market, technological innovation goes hand in hand with the need to expand the product mix with high value added services while remaining competitive. We offer telecommunications industry operators and manufacturers the highest level of technological expertise to help them manage digital transformation and reduce operating costs with innovative solutions.

An excellent partner for Service Providers that turn to network virtualization and applications to become nimble, efficient and customer-centred. Virtualization, in fact, meets all customer requirements with dedicated services tailored to the company’s real needs, but above all supported by innovative technological skills meeting the latest standards.The quality of our services allows customers to offer their users a better customer experience, meeting individual requirements also through retention policies.

Energy & UtilitiesEnergy-optimizing technologyThe energy and utilities sector is rapidly changing to adapt to the technological upgrading processes for infrastructures, the development of new services and the entry into force of new safety, energy efficiency and environmental and consumer protection directives with a major impact on both supply and demand.

In this context, we offer our customers specific solutions to develop and manage cross-cutting and characteristic processes to ensure greater operational efficiency, high performance and high quality customer service to energy, water, environment and public utility companies. Systems based on technologies such as the cloud and XaaS, CRM, big data analytics and business intelligence, IoT, digital channel, social media, e-mobility and enterprise application governance that put the user at the centre of the processes so they can acquire increasing independence and awareness.

Aerospace & DefenceSpace and Situational Awareness, the integrated environmental perceptionA key condition to provide decision support in critical situations is Situational Awareness, that is the correct, up-to-date perception of what is happening in operational scenarios. All this is achieved by analyzing complex and heterogeneous data (texts, images, video, audio) coming from a multitude of sensors (fixed, mobile, wearable, airborne, spaceborne, drone-based).

The long experience of Exprivia in defence and civilian applications, together with the skills acquired in the aerospace sector, allow the implementation of systems for command and control, surveillance, thematic mapping and rapid prototyping of terrestrial, marine and aeronautical consoles, which feature increasingly realistic interactions.Moreover, Exprivia holds now an excellent expertise in the development of Ground Stations for Earth Observation satellites, geospatial data processing systems for management of environmental risks and systems for marine traffic monitoring.

Manufacturing & DistributionTowards a new industrial revolutionThe future of industrial processes runs along a digital golden thread, made from the many enabling technologies that are changing the way we design, produce and distribute products, automatically organizing and managing an enormous amount of data in real time. The fourth industrial revolution is underway and will soon lead to production that is completely controlled, interconnected and automated through technology development.

Industry 4.0 defines this change through landscape still evolving, but already shaped by precise development guidelines that match the expertise and skills we possess: data and connectivity usage, analytics and machine learning, man-machine interaction, digital-real interaction. We took this extraordinary opportunity to enrich the entire industrial process with our digital solutions and to fully automate the management of huge quantities of data simply, rationally and efficiently.

HealthcareInnovative solutions for personal health and for public administration efficiencyBuilding a healthcare system that combines savings and efficiency, taking care of people even before treating them, eliminating waste and reducing waiting times. These primary objectives make us the ideal partner for a healthcare system aimed at a future of excellence. Our technological solutions applied to the healthcare system connect the entire regional healthcare system, from administrative and management centres to public and approved hospitals along the entire supply chain, down to individual professionals and online services for users to achieve maximum optimization of every resource.

A team of 350 specialists, 30 years of operation in the IT sector, solutions and services at 500 hospitals for 20 million patients confirm the efficacy of the Exprivia solutions in satisfying the needs of the healthcare sector, of fundamental importance for the economy and development of every region.

Public SectorPublic Administration digitization: the first step to modernizing a countryPublic Administration has already started a modernization process based on the principles of innovation, simplicity and reliability to protect businesses, citizens, civil servants and the country itself. Bureaucratic streamlining through the digitalised management of the PA - along with organisational renewal activities - now allows for the reconciliation of spending optimisation with service quality, as it provides users with multiple rapid and effective communication channels that connect residents with public institutions and provide the latter with a series of worry-free and completely secure tools for completing administrative procedures.

From this perspective, Exprivia has been able to rely on much of its experience in optimising processes for large private enterprises, which it has reconceptualised based on the needs of central and local governments and broken down into a range of areas, including:

• products and services for management;• eGovernment for relations with the public, businesses and institutions;• eProcurement for purchase processes and to monitor suppliers;• storage and sharing of electronic documents;• planning and control through business intelligence platforms and business analytics;• performance measurement in PA processes;• solutions to support administrative processes concerning self governance and cooperation between administrations (SOA paradigm);• exchanging information between entities, citizens and businesses through a single point of access;• system integration for operational continuity 24/7 and automatic system repairs.

We believe that sustainability is an essential value for the company, for its stakeholders and for future generations, which consists of respect for individuals, the environment and society as a whole.

Corporate Social Responsibility

Code of EthicsExprivia’s code of ethics and codes of conduct confirm the company’s commitment to outlining a precise framework of values which all members of the company must abide by, within the scope of their respective responsibilities:

• professional development, employee growth and equal opportunities• safeguarding of physical and moral well-being• respect for company assets• confidentiality and safeguarding of privacy• honesty, impartiality and loyalty• absence of conflicts of interest• clarity and transparency• fair competition• respect and protection of the environment.

Integrated Management SystemWe have developed an Integrated Management System (IMS) meeting the requirements of the ISO 9001, ISO 13485, ISO/IEC 20000-1, ISO/IEC 27001 and ISO 22301.

Health and SafetyThe preservation of health and safety are of paramount importance in respect for human rights in relation to key issues such as personal protection, relationships with the community and respect for principles such as the right to life, health and freedom of expression.Exprivia is committed to ensuring workplace safety and employee health, undertaking all necessary and useful measures to ensure full compliance with the highest standards for safety and health in the workplace.

Our officesEuropeMolfetta (Bari)MilanRomePalermoTrento VicenzaMateraMadridLas Palmas de Gran Canaria

AmericaMexico CityMonterreyGuatemala CItySão Paulo Sãn Bernardo do Campo

AsiaShanghaiSuzhou

AlliancesIts partnerships with leading suppliers on the IT market and collaboration with leading companies operating in the consulting field constitute an important cornerstone of Exprivia’s offer and business.

www.exprivia.it