customer service feedback please assist us improve our ... · customer service feedback please...
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CUSTOMER SERVICE FEEDBACKPlease assist us improve our service by providing the following information: TYPE OF FEEDBACK: SUGGESTION COMPLIMENT COMPLAINT
MODE OF SERVICE PROVIDED: Face to Face Phone Email Correspondence
Website Workshop/Awareness Others (Specify) ............................
Technology Border Force Corporate Intelligence, Compliance & Investigations FRCS - DIVISIONS Services
People & Finance Revenue International Relations & Stakeholder Engagement Management
UNIT/SECTION
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Evaluation
1 = Poor 2 = Fair 3 = Satisfactory 4 = Good 5 = Excellent
Professionalism
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Efficiency
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Competency
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Timeliness/Promptness
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Accuracy & Quality
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Overall Satisfaction
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Additional comments or suggestions for improvement:
CUSTOMER DETAILS
Customer Name (Optional)
Contact Details Mobile/Landline: Email: