customer satisfaction excellence operational q&iq&i 20 11 main menu in diagnostic tool, it...
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CUSTOMER
SATISFACTION
EXCELLENCE OPERATIONAL
Q&
I20 11
Main Menu
In diagnostic tool, it can test Touch Panel, Display, Buttons, Speaker, MIC, Camera, SD and Vibrator functions. Select the function you want to test then tap “OK” to start.
Step 1 – Select the item
Step 2 – Tap “OK” to start testing
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Test item – 1.multituch1 (Touch Panel)
User your finger touch the yellow area as below screen and draw it alongthe square. The result is pass if you fill all yellow area then it backs to main menu.
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Test item – 2.TouchLinearity (Touch Panel)
User your finger touch the yellow area as below screen and draw it alongthe “X”. The result is pass if you fill all yellow area then it backs to main menu.
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Test item – 3.RGB (Display)
Continue to tap screen then display changes. Use this test item to verity any abnormal lines or dead pixels on LCD screen.
Finish
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Test item – 4.HWKeys Test (Keys)
Press volume up, volume down and lock keys to verify if all keys work. Color changes to green means key function works.
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Test item – 5.Back Camera
Take device rear side face to an object. Tap “Photograph” icon to test picture taking.
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Test item – 6.Speaker
Loud tone sounds in left speaker then switch to right speaker.
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Test item – 7.Front MIC
Tap screen start the test. When “Recording” screen appears, voice to device front side. Then check the voice if recorded when switching to “Playing” screen.
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Test item – 8.Rear MIC
Tap screen start the test. When “Recording” screen appears, voice to Device rear side. Then check the voice if recorded when switching to “Playing” screen.
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Test item – 9.Front Camera
Take device front side face to an object. Tap “Photograph” icon to test picture taking.
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Test item – 10.SD Card (SD read/write test)
Insert a micro SD card to device. Start the SD read and write test. It switches to success screen if pass the test.
System requests to insert a micro SD if you forget to insert a card.
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Test item – 11.Vibrator
It starts vibrating for two seconds then switches to success screen if pass the test.
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Un-installation procedure
It MUST uninstall diagnostic tool once the testing is done. DO NOTdisclose this tool out of service center.
Step 1Into “Running services” (Settings Applications Running services).
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Un-installation procedure
Step 2In “Running services”, select “All” and find the application “ACTP”.
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Un-installation procedure
Step 3In ACTP application, select “Uninstall” to remove the tool.
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Un-installation procedure
Step 4Select “OK” start to uninstall.
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Un-installation procedure
Step 5“Uninstall finished” message pop-up when the process is complete.