customer development manifesto by steve blank

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PRESENTATION ABOUT STEVE BLANK’S CUSTOMER DEVELOPMENT MANIFESTO Author: Thiago Paiva Twitter: @ThiagoPaiva Blog: StartupBizModel.com (portuguese)

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This is a presentation about Steve's Blank Customer Development Manifesto making it simple and easier to memorize the most important concepts about it. See my blog: http://StartupBizModel.com (portuguese) Follow me in Twitter: @ThiagoPaiva

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Page 1: Customer Development Manifesto by Steve Blank

PRESENTATION ABOUT STEVE BLANK’S CUSTOMER

DEVELOPMENT MANIFESTO

Author: Thiago PaivaTwitter: @ThiagoPaiva

Blog: StartupBizModel.com (portuguese)

Page 2: Customer Development Manifesto by Steve Blank

A STARTUP Is a Temporary Organization Designed to Search

for A Repeatable and Scalable Business Model

Page 3: Customer Development Manifesto by Steve Blank

1. THERE ARE NO FACTS INSIDE YOUR BUILDING, SO GET OUTSIDE

Page 4: Customer Development Manifesto by Steve Blank

2. PAIR CUSTOMER DEVELOPMENT WITH AGILE DEVELOPMENT

Page 5: Customer Development Manifesto by Steve Blank

4. FAILURE IS AN INTEGRAL PART OF THE SEARCH FOR THE BUSINESS MODEL

Page 6: Customer Development Manifesto by Steve Blank

4. IF YOU’RE AFRAID TO FAIL YOU’RE DESTINED TO DO SO

Page 7: Customer Development Manifesto by Steve Blank

5. ITERATIONS AND PIVOTS ARE DRIVEN BY INSIGHT

Page 8: Customer Development Manifesto by Steve Blank

6. SUCCESS BEGINS WITH BUY-IN FROM INVESTORS AND CO-FOUNDERS

Page 9: Customer Development Manifesto by Steve Blank

7. NO BUSINESS PLAN SURVIVES FIRST CONTACT WITH CUSTOMERS

Page 10: Customer Development Manifesto by Steve Blank

8. VALIDATE YOUR HYPOTHESES WITH EXPERIMENTS

Page 11: Customer Development Manifesto by Steve Blank

9. NOT ALL STARTUPS ARE ALIKE

Page 12: Customer Development Manifesto by Steve Blank

10. AGREE ON MARKET TYPE – IT CHANGES EVERYTHING

Page 13: Customer Development Manifesto by Steve Blank

11. STARTUP METRICS ARE DIFFERENT FROM EXISTING COMPANIES

Page 14: Customer Development Manifesto by Steve Blank

12. TRACK PROGRESS CONVERTING HYPOTESES INTO FACTS

Page 15: Customer Development Manifesto by Steve Blank

13. FAST, FEARLESS DECISION-MAKING, CYCLE TIME, SPEED AND TEMPO

Page 16: Customer Development Manifesto by Steve Blank

14. IF IT’S NOT ABOUT PASSION, YOU’RE DEAD THE DAY YOU OPENED YOUR DOORS

Page 17: Customer Development Manifesto by Steve Blank

15. STARTUP TITLES AND FUNCTIONS ARE VERY DIFFERENT FROM A COMPANY’S

Page 18: Customer Development Manifesto by Steve Blank

16. PRESERVE CASH WHILE SEARCHING. AFTER IT’S FOUND, SPEND

Page 19: Customer Development Manifesto by Steve Blank

17. COMMUNICATE AND SHARE LEARNING

Page 20: Customer Development Manifesto by Steve Blank

18. STARTUPS DEMAND COMFORT WITH CHAOS AND UNCERTAINTY

Page 21: Customer Development Manifesto by Steve Blank

1. There Are No Facts Inside Your Building, So Get Outside2. Pair Customer Development with Agile Development3. Failure is an Integral Part of the Search for the Business Model4. If You’re Afraid to Fail You’re Destined to Do So5. Iterations and Pivots are Driven by Insight6. Success Begins with Buy-In from Investors and Co-Founders7. No Business Plan Survives First Contact with Customers8. Validate Your Hypotheses with Experiments9. Not All Startups Are Alike10.Agree on Market Type – It Changes Everything11.Startup Metrics are Different from Existing Companies12.Track Progress Converting Hypoteses Into Facts13.Fast, Fearless Decision-Making, Cycle Time, Speed and Tempo14.If it’s not About Passion, You’re Dead the Day You Opened your Doors15.Startup Titles and Functions Are Very Different from a Company’s16.Preserve Cash While Searching. After It’s Found, Spend17.Communicate and Share Learning18.Startups Demand Comfort with Chaos and Uncertainty

MANIFESTO

Page 22: Customer Development Manifesto by Steve Blank

THANK YOU!