Gagan Kumar JEmail id: gagank110@gmail.comPhone No - +91 90369-50634

CAREER OBJECTIVE:

To work in a progressive organization which provides me opportunities to utilize my excellent networking skills and qualification combined with my sheer dedication and hard working nature to produce a positive result and where my quick learning abilities, interpersonal skills, punctuality and honesty are appreciated.

EDUCATIONAL QUALIFICATION:

Bachelor of Engineering in Computer Science (B.E.) with 60% from VTU University. HSC from State board with 58%. SSC from ICSE board with 68%.

SUMMARY:

Goal Oriented and efficient network engineer highly qualified to design, install, and manage enterprise networks.

Experience of working as Network Engineer NOC in an ISP NOC environment. Configuring Hotspot and troubleshooting. Troubleshooting of complex LAN/WAN infrastructure, including Switching & Routing

protocols like STP, RSTP, MSTP, HSRP, VRRP, VTP, EIGRP, OSPF, and BGP. Experience in configuring and troubleshooting BRAS and Radius. Experience in configuring Switches and Routers. Ability to learn and apply new technologies effectively Excellent in implementing new and innovative networking ideas in the systems. Excellent in maintaining the documents of related system. Good understanding of integrated view of Telecom business, technology and end-to-end

processes Documentation of all the work done using Visio, Excel and MS word.

ACHIVMENT:

Promoted as Team Leader. Awarded for performance in NOC.

PROFESSIONAL SKILL SET:

Cisco CCNA Certified (Cisco ID- CSCO12779086). Cisco CCNP Switch & Route Certified (Cisco ID- CSCO12779086). Juniper JNCIA Certified (Cert Manager ID: JPR00255519) Programming Skills: Basics of C, C++, Website designing, and Java Programming. Software: MS Office (Word, Excel, Power Point). MYSQL

EXPERIENCE:

Name of Employer: RailTel Corporation Of India Ltd (Ministry of Indian Railways- Govt. of India Undertaking)

Dates of Employment: August, 2015 - Present

Job Title: Network Engineer NOC

RESPONSIBILITY:

Configuring and troubleshooting VLAN’s, STP, RSTP, MSTP, VTP, HSRP, VRRP and GLBP.

Configuring MikroTik and Juniper Router as B-RAS. Configuring Radius for B-RAS (AAA). Maximizing network performance by monitoring performance, troubleshooting network

problems and outages. Configuring Hotspot for free Railway Station WIFI project and troubleshooting. Handled escalations and resolve technical issues according to SLA. Configuring IP Firewall NAT on Broadband Servers. Knowledge in Routing protocols like BGP, EIGRP, OSPF and RIP. Knowledge about NTP and Syslog. Troubleshooting and resolving Website, FTP and VPN issues. Working experience in configuration, troubleshooting of Access Switches and Broadband

Routers. Providing support for Telecom Operation & Billing related issues (OSS & BSS) Installation, Configuration and Monitoring of  DVR  IP cameras Configuring modems and wireless routers like D-Link, TP-Link, and Tenda. Monitoring logs of Broadband users and Troubleshooting issues related to Radius Server.

Co-ordinate with various Management Service providers across the country for network issue.

Working experience on NMS tools like Cacti. Developed alert mails in NMS to concern if any interface goes down. Leading the NOC team and handling L2/L3 level escalated issues for broadband users. Managing the WAN and LAN IP pools along with NOC daily activities. Preparing and maintaining daily and monthly NOC reports. Knowledge and experience in billing platforms. Documentation of all the work done using Visio, Excel and MS word.

EXPERIENCE: Set up WIFI service at HPCL international conference.

Provided WIFI services at HPCL international conference by setting up Access points, POE switch, Microtik as B-RAS and Radius for AAA.

PRODUCTS WORKED ON:

Switches: D-link, Edge Core, Cisco. Router OS: MikroTik, Juniper Router: TP-Link, Cisco, Tenda, D-Link. Juniper: MX5, ACX, MX480. Radius: Free BSD.

CO-CURRICULAR ACTIVITIES:

Represented Karnataka in National level ICSE Athletic meet in 2011. Represented school and college in Cricket. Represented school and college in Football. School Athletic Champion for 2 years in 2010 and 2011. Participated in Karnataka state Athletic meet in 2012.

HOBBIES:

Listening to music. Playing cricket and football. PC Games: FIFA, Call of Duty, NFS Hot Pursuit etc. Hanging out friends. Visiting new places.

PERSONAL DETAILS:

Name: Gagan Kumar J Date of birth: 19-06-1992

Address: #5, S no 4th Street, Seppings Road Cross, Shivajinagar, Bangalore. Pin - 560001. Email id: gagank110@gmail.com Contact no. : +91 90369-50634 Languages known: English, Hindi, Telugu, Kannada, Tamil.

The above mentioned details are true and are best to my knowledge, any false details in the resume is liable to cause rejection of my application.