HERE’S WHAT THEYTOLD US...

40% of companies had spent more than £10,000 in the last three years rehiring staff after employing someone who wasn’t properly qualified.

14% of HR professionals have dealt with at least five incidences of employees lying on CVs in the last three years.

30% of HR professionals admit they waive qualification checks if the candidate has previous experience in the role they are applying for.

48% of HR professionals do not always check that an employee’s qualifications are valid

35% of organizations think that the responsibility

for checking qualifications sits with the recruitment agency.

Over 50% of companies with 5,000+ employees do not always check the qualifications of

their employees.

44% of companies with 250-499 employees

do not always check qualifications.

AXELOS SURVEYED

IT IS IMPORTANT FOR BOTH THE HIRING ORGANIZATION AND RECRUITMENT

AGENCY TO HAVE A CLEAR UNDERSTANDING OF WHOSE RESPONSIBILITY

IT IS TO VERIFY QUALIFICATIONS.

WHOSE RESPONSIBILITY IS IT TO CHECK QUALIFICATIONS?

Overall, 14% of HR professionals

said that they had dealt with at least five

incidences of employees not holding the

qualifications they had claimed in the

last three years.

Should an employee get hired through exaggerating their qualifications or making false claims, the consequences can be severe.

HOW OFTEN DOES THIS HAPPEN?

More than 1/3 of HR professionals

estimated the average cost of

retraining under qualified

employees to be

more than

£2,000 per

employee.

Just under a

1/3 of organizations

had spent more than

£10,000 on retraining

staff in the last three years – and

8% of organizations had spent more than £40,000.

Nearly 40%

of companies

had spent more

than £10,000 in

the last three years

rehiring staff after employing

someone who wasn’t properly qualified.

9% of HR professionals

indicating they had spent

more than £40,000.

36% said it would

cost them an average

£5,000 to rehire for

a specific position.

ARE THERE ANY OTHER IMPLICATIONS FOR ORGANIZATIONS?

However, in practice it appears that priorities are different. Over half of HR professionals list requesting copies of certificates as their main way of confirming qualifications, and just under a

quarter (24%) say that they rely on speaking directly to a candidate’s listed references.

Just over 1 in 20 HR professionals said that they didn’t verify qualifications at all.

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The financial cost to organizations hiring people who

are not appropriately qualified is substantial.

THE COST OF LYING ON YOUR CV

HR PROFESSIONALS

TO GATHER THEIR VIEWS ON VERIFYING EMPLOYEE QUALIFICATIONS

54% say that their organization would dismiss an employee if the employee outright lied about their

qualifications and is then later found out.

37% would dismiss an employee if they found out they had exaggerated their qualifications.

WHAT ARE THE FINANCIAL IMPLICATIONS FOR ORGANIZATIONS?

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There was a slightly higher prevalence of CV fraud in the public sector

(18% of respondents reporting more than five incidents in the last three years)

compared to the private sector (13% of respondents).

Of that number 10% came from

SMEs, one quarter from companies

with 250-999 employees and 40%

from those with 1,000 or more employees.

THE IMPLICATIONS OF DISHONESTY

CURRICULUM VIT' '

How do organizations verify employee qualifications?

It’s not just the financial impact that HR professionals are worried about when hiring under qualified staff.

53% said poor performance from under qualified staff

26% said reputational impact to the organization

62% of HR professionals believe you should check references

47% check a candidate’s qualifications

9% check salary expectations

6% check social media accounts

Digital badges are one way employers can verify qualifications in the 21st century.

So what’s the solution?

Find out more about how to earn an ITIL®, PRINCE2® and MSP® digital badge – with one click, employers can be certain that candidates have the skills and

knowledge they are looking for.