current sustainable infrastructure practices final ... utility... · sustainable infrastructure...

•••

•

••

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey

Dear Survey Participant,

The Sustainable Infrastructure Committee (SIC) of the American Water Works Association (AWWA) is conducting a nationwide survey on current sustainable infrastructure practices among water and wastewater utilities. The primary objective is to accelerate the understanding of sustainable infrastructure principles and practices. Additionally, the SIC anticipates that the findings of this effort will also serve as the basis for additional educational efforts and publications by AWWA.

This survey should take no more than 15 minutes to complete and is intended for individuals affiliated with a water and/or wastewater utility.

The survey questions focus on how your utility incorporates sustainability into infrastructure planning, operation, decision-making, reporting, and evaluation.

Thank you in advance for your participation.

Click Next to Continue

Results will only be provided in aggregate; AWWA keeps all individual respondent/utility information CONFIDENTIAL. There are no foreseeable risks associated with your participation in this survey, nor is there any compensation for completing the survey.

Established in 1881, the American Water Works Association is the largest nonprofit, scientific and educational association dedicated to managing and treating water, the world’s most important resource. With approximately 50,000 members, AWWA provides solutions to improve public health, protect the environment, strengthen the economy and enhance our quality of life.

1. Select the title that most accurately represents your position.

Demographic & Background Information

*Executive (General Manager, Commissioner, Board Member, City Manager, Municipal Superintendent, Mayor, President, Vice President,

Owner, Partner, Director, etc.)

Management/Non-Engineering (Division Head, Section Head, Manager, Department Head, Comptroller, etc.)

Design and Engineering/Both Managerial and Non-Managerial (Chief Engineer, Civil, Mechanical, Electrical, Environmental, or Field

Engineer, Planning Manager, System Designer, etc.)

Scientific/Non-Managerial (Chemist, Biologist, Biophysicist, Researcher, Analyst, etc.)

Purchasing (Purchasing Agent, Procurement Specialist, Buyer, etc.)

Operations (Foreman, Operator, Maintenance Crewman, Service Representative, etc.)

Marketing & Sales/Non-Managerial (Market Analyst, Marketing Representative, Salesperson, Sales Representative, etc.)

Other

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey2. Select the type of utility that you represent.

3. What state does your utility serve?

4. What population does your utility serve? Population refers to the total number ofpeople served by all service accounts.

5. How many million gallons per day does your utility treat or handle on a daily basis?Refers to the estimated average daily use or demand on a system.

My utility uses or participates in the following practices, technologies and/or strategies. Check all that apply.

*

*State:

*

Drinking water

Wastewater

Drinking Water Sustainable Infrastructure Practices

Water Services Only

Wastewater Services Only

Both Water and Wastewater Services

0 - 10,000

10,001 - 50,000

50,001 - 100,000

100,001 - 500,000

>500,001

Wholesaler, do not serve directly

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey6. Water Infrastructure Technologies & Practices

7. Demand Management & Community Engagement

Low impact development that minimizes water demand

Employ trenchless pipe repair and/or rehabilitation

Monitor water delivery efficiency and/or reduce unaccounted-for-water

Real time water quality monitoring

Water quality trading

Source water protection planning

Potable water reuse

Recycle treated water for non-potable use

Green roofs (e.g. via customer rebates, utility sponsored installations)

Rain barrels (e.g. via customer rebates, utility sponsored installations)

Recycle construction materials and construction waste

Use low emission utility owned vehicles and/or construction equipment

Employ strategies to minimize operation and maintenance travel/miles driven

Repurpose existing facilities and/or equipment

Provide regular training on sustainability practices to staff

Include sustainability measurements related to our sustainability policy in all reports to our governing body

Offer incentive programs or fee structure to reduce peak pumping

Conduct free water audits for customers and/or provide a water audit tool for customers

Provide water conservation incentive programs for customers (e.g. provide consumers with online water consumption tool, alternative

billing or rebates if consumers implement conservation strategies like low flow toilets, washers, showerheads xeriscaping, etc)

Offer low-income billing assistance programs

Use automated meter reading

Provide customer education programs on water conservation (e.g. water saving suggestions in bills and/or mailings)

Preserve historic and cultural resources when planning developments and maintenance

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey8. Energy Management & Renewable Energy

9. Other: Use the spaces below to describe other innovative sustainable infrastructurepractices or technologies used by your utility.

My utility uses the following technologies or strategies. Check all that apply.

Other

Other

Wastewater Sustainable Infrastructure Practices

Energy audits of utility functions

Solar Cells or PV or Concentrated Solar

Wind turbines or other wind

Fuel cells

Microturbines

Combined Heat and Power

Actively promote energy conservation within our utility

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey10. Wastewater Treatment Infrastructure Technologies & Practices

11. Demand Management & Community Engagement



Composting for biosolids management

Incineration for biosolids management

Land application as soil amendment for biosolids management

Side stream nutrient removal

Wetlands: subsurface flow



Potable water reuse

Septic system management (e.g. pump-outs, repair programs)

Decentralized wastewater treatment system


Use low emission utility owned vehicles and construction equipment




All reports to our governing body address factors related to our sustainability policy

Nutrient fees or nutrient offset fees

Water quality trading programs

Agricultural pollution management programs or plans

Rebate or incentive programs to minimize wastewater (e.g. toilets, washers, showerheads)


Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey12. Stormwater Management & Green Infrastructure

13. Energy Management

14. Other: Use the spaces below to describe other innovative sustainable infrastructurepractices or technologies used by your utility.

My utility uses the following technologies or strategies. Check all that apply.

Other

Other

Combined Drinking Water and Wastewater Sustainble Infrastructure Practices

Installed wetlands

Vegetative covers and/or swales

Infiltration drainfields

Manage highway and/or airplane deicing




Fuel cells

Low head hydropower from wastewater

Microturbines

Solar cells or PV or concentrated solar

Wind turbines

Combined heat and power

Anaerobic digestion for wastewater treatment

Anaerobic digestion with methane and heat recovery

Anaerobic digestion with production of fuels and/or electricity


Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey15. Water Infrastructure Technologies & Practices

16. Wastewater Treatment Infrastructure Technologies & Practices

17. Stormwater Management & Green Infrastructure







Potable water reuse















Installed wetlands






Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey18. Demand Management & Community Engagement

19. Energy Management & Renewable Energy

20. Other: Use the spaces below to describe any other innovative sustainableinfrastructure practices or technologies used by your utility.Other

Other

Other

Sustainability Reporting & Evaluation



Provide water conservation incentive programs for customers (e.g. provide consumers with online water consumption tool, alternative

billing or rebates if consumers implement conservation strategies like low flow toilets, washers, showerheads xeriscaping, etc)









Fuel cells


Microturbines


Wind turbines






Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey21. Does your utility publish or make publically available any of the following?(Plans may be published within the same document. Check all that apply.)

22. What tool(s) does your utility use to evaluate the sustainability of your water and/orwastewater infrastructure? (Check all that apply)

Sustainability plan

Climate ready action plan

Greenhouse gas mitigation plan

Source water protection plan

Service affordability plan

Community engagement plan

Sustainability policy or vision statement approved by your governing body

Scorecards that we developed internally

Scorecards that we borrowed from others

EnvisionTM checklist

EnvisionTM rating system

External sustainability consultants

Energy audits

Water audits and/or water footprints

Ecological Footprints

The Natural Step

Life Cycle Analysis

Life Cycle Costing

EPA’s WaterSense labeling program

EPA’s Climate Ready Water Utilities Toolbox

USGBC LEED certification

Sustainability metrics are incorporated into performance evaluations for all staff

Sustainability metrics are incorporated into performance evaluations for all executive management

Other

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey23. What metrics does your utility track for evaluating the performance of your operations?(Check all that apply)

Sustainability Drivers & Decision Making

Infrastructure failure rates

Water consumption and/or water delivery efficiency

Water use per household/capita

Wastewater treated per household/capita

Water used for non drinking purposes

Energy consumption per unit of water served and/or treated

Greenhouse gas emissions

Proportion of waterbodies monitored for water quality

Customer satisfaction

Proportion of community engagement

Service affordability

Full life-cycle costs

Other

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey24. Who advocates for sustainability practices in your utility? (Check all that apply)

Governing Board (e.g. Board of Directors, City Council, Board of Supervisors)

Chief executive(s) (e.g., GM, CEO, City Manager)

Executive staff (e.g. Director of Public Works, Director of Resources, Dir. of Planning, Dir. of Engineering, Dir. of Operations, Deputy GM,

Department Director)

Mid-level management

Supervisor(s)

Line-level staff

Chief sustainability officer

Sustainability coordinator

Green team

Community

Major customers

Residential customers

Local media

Business leaders

Permitting agencies

Other utilities serving your area

Other

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey25. When your utility invests in new infrastructures, what are the most important and leastimportant factors that the utility takes into account during decision-making? Rank most important (1) to least important (9).

26. Briefly describe what you would consider to be your utility's most successfulsustainable infrastructure practice.

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency

Water use efficiency

Source water protection

Habitat protection

Sustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices SurveySustainable Infrastructure Practices Survey27. What factors make this (i.e. your response above) the most successful sustainableinfrastructure practice? (Check all that apply)

28. If you would be willing to participate in an interview with AWWA to share more aboutyour utility’s sustainability stories and best practices, enter your name and email address here.

Thank you for your time and feedback! We look forward to seeing you at the upcoming 2014 Annual Conference & Exposition in Boston.

Thank you for sharing your sustainability best practices!

Your Name:

Utility Name:

Email Address:

Community engagement throughout the process

Stakeholder and/or board satisfaction

Cost efficiency over the lifetime of the project

Improved environmental benefits

Lower greenhouse gas emissions

Energy efficiency

Reduced potable water consumption

Minimized the impact and/or volume of stormwater

Protected fresh water availability

Protected habitats and/or wetlands

Climate change readiness

Buy-in and support from the leadership and governing body

Project met and/or exceeded legislative targets

Other

App

endi

x -

Orig

inal

Sur

vey

Dat

aQ

uest

ions

1 -

5 :

1/4

AApp

endi

x: O

rigin

al S

urve

y re

spon

ses.

See

orig

inal

sur

vey

ques

tionn

aire

for

full

list o

f titl

es (

abbr

evia

tions

sho

wn

here

).

The

sur

vey

cont

aine

d on

e ad

ditio

nal q

uest

ion,

and

the

info

rmat

ion

ente

red

by r

espo

nden

ts w

as n

ot in

clud

ed to

mai

ntai

n an

onym

ity.

S Sur

vey

Que

stio

n (r

ow)

Sel

ect t

he ty

pe o

f ut

ility

that

you

re

pres

ent.

Sta

te

Wha

t pop

ulat

ion

does

you

r ut

ility

se

rve?

Res

pond

ent

ID (

colu

mn)

Res

pons

e (c

heck

on

e)O

ther

(F

IB)

Res

pons

e (c

heck

one

)R

espo

nse

(che

ck

one)

Drin

king

wat

erW

aste

wat

er31

9303

5377

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Bot

h W

ater

and

Was

tewF

L10

,001

- 5

0,00

06

331

9303

5938

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

CA

10,0

01 -

50,

000

1.3M

G31

9303

5984

Des

ign

and

Eng

inee

ring/

Bot

h M

anW

ater

Ser

vice

s O

nly

OR

100,

001

- 50

0,00

019

3193

0360

67E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewC

A>

500,

001

180

MG

D60

MG

D31

9303

9334

Des

ign

and

Eng

inee

ring/

Bot

h M

anB

oth

Wat

er a

nd W

aste

wMI

50,0

01 -

100

,000

66

3193

0499

41E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yN

Y>

500,

001

70M

M g

al/d

ay31

9305

6178

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yO

H0

- 10

,000

0.45

3193

0615

25E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewC

A10

,001

- 5

0,00

09

MG

D2.

5 M

GD

3193

0617

50E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewIL

0 -

10,0

0040

0000

3193

0623

42D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewC

O10

0,00

1 -

500,

000

405

3193

0659

73E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewN

J>

500,

001

451

3193

0671

49E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewW

Y0

- 10

,000

1 M

GD

6500

0031

9306

8596

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewV

A0

- 10

,000

0.75

MG

D0.

3 M

GD

3193

0740

95M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wMI

10,0

01 -

50,

000

3.7

3.8

3193

0753

06M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

WA

50,0

01 -

100

,000

13.5

3193

0913

03M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

CO

10,0

01 -

50,

000

2.5

mg/

d31

9309

4233

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewK

S10

,001

- 5

0,00

02

1.6

3193

1035

14M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wPA

10,0

01 -

50,

000

1000

000

1000

000

3193

1095

53M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

MT

10,0

01 -

50,

000

01/0

4/20

1431

9314

9472

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

WA

0 -

10,0

002.

4 m

illio

n31

9315

5513

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewG

A10

0,00

1 -

500,

000

3030

3193

1609

10O

pera

tions

(F

orem

an, O

pera

tor,

MW

ater

Ser

vice

s O

nly

MD

0 -

10,0

00n

(750

,000

per

day

)N

/A31

9318

5438

Exe

cutiv

e (G

ener

al M

anag

er, C

omB

oth

Wat

er a

nd W

aste

wNY

0 -

10,0

000.

450.

3531

9322

2578

Sci

entif

ic/N

on-M

anag

ewat

er C

onse

Wat

er S

ervi

ces

Onl

yO

R10

,001

- 5

0,00

004

/05/

2014

3193

2729

56E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewT

N10

0,00

1 -

500,

000

1612

3193

2990

83M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wKY

10,0

01 -

50,

000

4.0

mgd

3.78

mgd

3193

3171

49M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wCO

10,0

01 -

50,

000

1500

0000

3193

3442

98E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yN

M0

- 10

,000

0.12

mga

ls/d

ay0

3193

3470

86D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewN

C10

0,00

1 -

500,

000

127

The

que

stio

n w

as, "

If yo

u w

ould

be

will

ing

to p

artic

ipat

e in

an

inte

rvie

w w

ith A

WW

A to

sha

re m

ore

abou

t you

r ut

ility

’s s

usta

inab

ility

sto

ries

and

best

pr

actic

es, e

nter

you

r na

me

and

emai

l add

ress

her

e.'

Sel

ect t

he ti

tle th

at m

ost

accu

rate

ly r

epre

sent

s yo

ur

posi

tion.

How

man

y m

illio

n ga

llons

per

day

doe

s yo

ur

utili

ty tr

eat o

r ha

ndle

on

a da

ily b

asis

? (f

ill in

the

blan

k)

App

endi

x -

Orig

inal

Sur

vey

Dat

aQ

uest

ions

1 -

5 :

2/4

SSur

vey

Que

stio

n (r

ow)

Sel

ect t

he ty

pe o

f ut

ility

that

you

re

pres

ent.

Sta

te

Wha

t pop

ulat

ion

does

you

r ut

ility

se

rve?

Res

pond

ent

ID (

colu

mn)

Res

pons

e (c

heck

on

e)O

ther

(F

IB)

Res

pons

e (c

heck

one

)R

espo

nse

(che

ck

one)

Drin

king

wat

erW

aste

wat

er31

9341

5818

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

CT

100,

001

- 50

0,00

047

031

9342

5544

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yN

H10

,001

- 5

0,00

02.

50

3193

4812

86E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yN

Y10

0,00

1 -

500,

000

36.1

3 m

gd31

9359

8862

Mar

ketin

g &

Sal

es/N

opr

ojec

t man

Wat

er S

ervi

ces

Onl

yC

O10

0,00

1 -

500,

000

231

9361

6511

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

WA

0 -

10,0

001.

7531

9366

5169

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewC

O0

- 10

,000

1.3

0.75

3194

0804

98E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewIN

>50

0,00

114

0 M

GD

ave

rage

130

MG

D a

vera

ge31

9460

0075

Des

ign

and

Eng

inee

ring/

Bot

h M

anW

ater

Ser

vice

s O

nly

MI

100,

001

- 50

0,00

021

3194

6800

83E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yM

E0

- 10

,000

0.75

3194

7174

21M

anag

emen

t/Non

-Eng

Ass

et M

ana

Bot

h W

ater

and

Was

tewF

L10

0,00

1 -

500,

000

3120

3195

0018

25M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

CO

0 -

10,0

0031

9501

3652

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

TX

100,

001

- 50

0,00

04

3195

0376

84M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wMN

10,0

01 -

50,

000

2.76

MG

D2.

35 M

GD

3195

0514

08M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

NJ

>50

0,00

150

031

9506

2428

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yIL

100,

001

- 50

0,00

023

mgd

3195

0732

71D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewM

D>

500,

001

200

180

3195

1254

57E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewV

A10

,001

- 5

0,00

03

7.5

3195

1741

35D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Wat

er S

ervi

ces

Onl

yO

R>

500,

001

D s

omet

imes

hig

her

3195

3045

14D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Wat

er S

ervi

ces

Onl

yO

R>

500,

001

100

3195

3489

31P

urch

asin

g (P

urch

asin

g A

gent

, Pro

Wat

er S

ervi

ces

Onl

yT

X10

0,00

1 -

500,

000

500

3195

4135

21M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wVA

50,0

01 -

100

,000

4.7

mgd

5 m

gd31

9560

2008

Sci

entif

ic/N

on-M

anag

eria

l (C

hem

isB

oth

Wat

er a

nd W

aste

wIN10

,001

- 5

0,00

031

9575

2603

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

MA

0 -

10,0

001m

gd31

9581

3511

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

NY

100,

001

- 50

0,00

020

3195

8217

45O

pera

tions

(F

orem

an, O

pera

tor,

MB

oth

Wat

er a

nd W

aste

wMA

0 -

10,0

000.

30.

4631

9585

5353

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yN

D0

- 10

,000

0.5

3195

9715

74E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yC

AW

hole

sale

r, d

o no

t se d

istr

ibut

e 60

0 M

GD

3196

2120

36D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Wat

er S

ervi

ces

Onl

yN

V>

500,

001

288

3196

2669

57D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewW

A>

500,

001

350

ML/

D31

9643

9144

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yA

L10

,001

- 5

0,00

06

mill

ion

3197

6232

91E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewM

N10

,001

- 5

0,00

01.

41.

231

9833

2778

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yO

R10

,001

- 5

0,00

02.

531

9835

9610

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewP

A0

- 10

,000

0.05

10

Sel

ect t

he ti

tle th

at m

ost

accu

rate

ly r

epre

sent

s yo

ur

posi

tion.

How

man

y m

illio

n ga

llons

per

day

doe

s yo

ur

utili

ty tr

eat o

r ha

ndle

on

a da

ily b

asis

? (f

ill in

the

blan

k)

Que

stio

ns 1

- 5

: 3/

4

SSur

vey

Que

stio

n (r

ow)

Sel

ect t

he ty

pe o

f ut

ility

that

you

re

pres

ent.

Sta

te

Wha

t pop

ulat

ion

does

you

r ut

ility

se

rve?

Res

pond

ent

ID (

colu

mn)

Res

pons

e (c

heck

on

e)O

ther

(F

IB)

Res

pons

e (c

heck

one

)R

espo

nse

(che

ck

one)

Drin

king

wat

erW

aste

wat

er31

9852

2946

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Bot

h W

ater

and

Was

tewF

L50

,001

- 1

00,0

004.

53

3198

6062

36M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wVA

100,

001

- 50

0,00

032

.737

.231

9975

5233

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Bot

h W

ater

and

Was

tewN

C10

,001

- 5

0,00

02.

31.

832

0207

2721

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewC

A50

,001

- 1

00,0

009

Col

lect

ion

only

3209

9748

21D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Was

tew

ater

Ser

vice

s O

WA

>50

0,00

115

0 M

GD

3212

8036

91D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewF

L10

,001

- 5

0,00

02.

23.

332

1294

1359

Exe

cutiv

e (G

ener

al M

anag

er, C

omB

oth

Wat

er a

nd W

aste

wPA

10,0

01 -

50,

000

0.75

1.2

3212

9662

10M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wMN

100,

001

- 50

0,00

07.

510

3213

9774

00D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewA

Z10

0,00

1 -

500,

000

5524

3217

5221

23E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewN

Y0

- 10

,000

12

3217

5235

83E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewP

A10

,001

- 5

0,00

05.

28.

532

1752

4026

Exe

cutiv

e (G

ener

al M

aPub

lic W

ork

Bot

h W

ater

and

Was

tewO

R10

,001

- 5

0,00

0~

8 M

GD

~5

MG

D32

1752

4434

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yN

J10

,001

- 5

0,00

01.

332

1752

9772

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewW

I10

,001

- 5

0,00

03.

20

3217

5338

60E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewA

L10

,001

- 5

0,00

012

MG

D12

MG

D32

1753

9637

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

MA

0 -

10,0

00.4

mgd

3217

5633

48D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewP

A10

0,00

1 -

500,

000

2230

3217

5793

44D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewT

N0

- 10

,000

1.6

1.6

3217

6135

85O

pera

tions

(F

orem

an, O

pera

tor,

MW

ater

Ser

vice

s O

nly

NY

0 -

10,0

001

3217

6156

97D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewV

A50

,001

- 1

00,0

006M

GD

3217

6165

97M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wGA

0 -

10,0

001,

600,

000

mgd

1,15

0,00

0 m

gd32

1764

1118

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

NY

>50

0,00

138

3217

6442

40O

pera

tions

(F

orem

an, O

pera

tor,

MW

ater

Ser

vice

s O

nly

IL10

,001

- 5

0,00

01.

2 m

g32

1766

6919

Exe

cutiv

e (G

ener

al M

anag

er, C

omB

oth

Wat

er a

nd W

aste

wIL10

,001

- 5

0,00

03.

5 m

gd4.

5 m

gd32

1769

2693

Exe

cutiv

e (G

ener

al M

anag

er, C

omB

oth

Wat

er a

nd W

aste

wIL10

,001

- 5

0,00

05

1032

1771

7232

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewN

C50

,001

- 1

00,0

007.

53

3217

7527

93O

pera

tions

(F

orem

an, P

rogr

am C

oB

oth

Wat

er a

nd W

aste

wTX

>50

0,00

122

0MG

120M

G32

1776

5584

Des

ign

and

Eng

inee

ring/

Bot

h M

anW

aste

wat

er S

ervi

ces

OC

O10

0,00

1 -

500,

000

145

3217

8006

91M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

CO

0 -

10,0

00.0

01-.

040

3217

8240

99D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Wat

er S

ervi

ces

Onl

yA

Z50

,001

- 1

00,0

0032

1784

2142

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewC

A50

,001

- 1

00,0

0010

085

3217

8741

12E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewN

J0

- 10

,000

.6M

GD

to 2

.2M

GD

.8M

GD

to 2

.5M

GD

3217

8954

65D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewC

A>

500,

001

100

80

Sel

ect t

he ti

tle th

at m

ost

accu

rate

ly r

epre

sent

s yo

ur

posi

tion.

How

man

y m

illio

n ga

llons

per

day

doe

s yo

ur

utili

ty tr

eat o

r ha

ndle

on

a da

ily b

asis

? (f

ill in

the

blan

k)

Que

stio

ns 1

- 5

: 4/

4

SSur

vey

Que

stio

n (r

ow)

Sel

ect t

he ty

pe o

f ut

ility

that

you

re

pres

ent.

Sta

te

Wha

t pop

ulat

ion

does

you

r ut

ility

se

rve?

Res

pond

ent

ID (

colu

mn)

Res

pons

e (c

heck

on

e)O

ther

(F

IB)

Res

pons

e (c

heck

one

)R

espo

nse

(che

ck

one)

Drin

king

wat

erW

aste

wat

er32

1796

4335

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

AL

10,0

01 -

50,

000

732

1797

3336

Exe

cutiv

e (G

ener

al M

anag

er, C

omB

oth

Wat

er a

nd W

aste

wAZ

100,

001

- 50

0,00

075

4032

1809

4751

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewA

K0

- 10

,000

4.88

MG

D1.

80 M

GD

3218

1043

19M

anag

emen

t/Non

-Eng

inee

ring

(DiW

ater

Ser

vice

s O

nly

CA

0 -

10,0

00Le

ss th

an M

GD

3218

1133

95E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yO

H>

500,

001

210

3218

1417

77M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wNC

10,0

01 -

50,

000

1.2

0.9

3218

1688

12E

xecu

tive

(Gen

eral

Man

ager

, Com

Wat

er S

ervi

ces

Onl

yW

A0

- 10

,000

2.4

3218

1757

24E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewF

L10

0,00

1 -

500,

000

31 m

gd21

mgd

3218

2288

56O

pera

tions

(F

orem

an, O

pera

tor,

MB

oth

Wat

er a

nd W

aste

wMI

0 -

10,0

000.

40.

2532

1832

7122

Ope

ratio

ns (

For

eman

, Ass

et M

ana

Wat

er S

ervi

ces

Onl

yC

O>

500,

001

215

MG

D (

AV

G)

3218

5180

58M

anag

emen

t/Non

-Eng

Wor

kfor

ce R

Was

tew

ater

Ser

vice

s O

CA

100,

001

- 50

0,00

0n/

a45

0 ca

paci

ty -

Typ

ical

ly 2

7532

1865

4204

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yW

I10

,001

- 5

0,00

018

5000

032

1871

7343

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yA

Z10

,001

- 5

0,00

02.

1232

1879

1944

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

PA

10,0

01 -

50,

000

1100

000

3219

1684

25E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewID

100,

001

- 50

0,00

04

mill

ion

5 m

illio

n32

1916

8834

Des

ign

and

Eng

inee

ring/

Bot

h M

anW

ater

Ser

vice

s O

nly

NE

100,

001

- 50

0,00

025

032

1926

5464

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Wat

er S

ervi

ces

Onl

yF

L10

0,00

1 -

500,

000

100

3219

6710

47E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewIA

0 -

10,0

0060

0000

3219

9867

81E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewIN

0 -

10,0

0090

0,00

0 da

ily40

0,00

0 da

ily32

2005

6868

Ope

ratio

ns (

For

eman

, Ope

rato

r, M

Was

tew

ater

Ser

vice

s O

CO

50,0

01 -

100

,000

5.8

3220

0800

42E

xecu

tive

(Gen

eral

Man

ager

, Com

Bot

h W

ater

and

Was

tewC

A0

- 10

,000

indi

vidu

al s

eptic

tank

s32

2010

1919

Des

ign

and

Eng

inee

ring/

Bot

h M

anB

oth

Wat

er a

nd W

aste

wCA

>50

0,00

1+

- 30

0 M

GD

+-

20 M

GD

3220

1020

10M

anag

emen

t/Non

-Eng

inee

ring

(DiB

oth

Wat

er a

nd W

aste

wVA

100,

001

- 50

0,00

07,

885

MG

D6,

733

MG

D32

2022

1027

Man

agem

ent/N

on-E

ngin

eerin

g (D

iBot

h W

ater

and

Was

tewO

R0

- 10

,000

0.41

0.01

332

2028

0372

Exe

cutiv

e (G

ener

al M

anag

er, C

omW

ater

Ser

vice

s O

nly

OR

0 -

10,0

000.

4 M

GD

3220

5470

20D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Bot

h W

ater

and

Was

tewC

O50

,001

- 1

00,0

006.

23.

132

2058

3611

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yN

E10

0,00

1 -

500,

000

32 m

illio

n32

2134

8824

Man

agem

ent/N

on-E

ngin

eerin

g (D

iWat

er S

ervi

ces

Onl

yH

I>

500,

001

145

mgd

3223

1168

33D

esig

n an

d E

ngin

eerin

g/B

oth

Man

Wat

er S

ervi

ces

Onl

yN

Y10

0,00

1 -

500,

000

3432

2331

1419

Des

ign

and

Eng

inee

ring/

Bot

h M

anW

ater

Ser

vice

s O

nly

CA

>50

0,00

145

0

Sel

ect t

he ti

tle th

at m

ost

accu

rate

ly r

epre

sent

s yo

ur

posi

tion.

How

man

y m

illio

n ga

llons

per

day

doe

s yo

ur

utili

ty tr

eat o

r ha

ndle

on

a da

ily b

asis

? (f

ill in

the

blan

k)

Que

stio

ns 6

- 9

: 1/

10

Logi

c di

rect

ed r

espo

nden

ts fr

om W

ater

Ser

vice

s O

NLY

(ch

eck

all t

hat a

pply

). E

mpt

y ce

ll re

pres

ents

not

che

cked

.

Res

pond

ent

ID







Potable water reuse










3193

0353

7731

9303

5938

LLow

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dS

ourc

e w

ater

pro

tect

ion

plan

ning

Pot

able

wat

er r

euse

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3193

0359

84E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

3193

0360

6731

9303

9334

3193

0499

4131

9305

6178

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

3193

0615

2531

9306

1750

3193

0623

4231

9306

5973

3193

0671

4931

9306

8596

3193

0740

9531

9307

5306

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3193

0913

03Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Wat

er q

ualit

y tr

adin

gR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

3193

0942

3331

9310

3514

3193

1095

53M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3193

1494

72M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3193

1555

1331

9316

0910

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

3193

1854

3831

9322

2578

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

te

3193

2729

5631

9329

9083

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

es

Que

stio

ns 6

- 9

: 2/

10

Res

pond

ent

ID







Potable water reuse










3193

3171

4931

9334

4298

MMon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

er

3193

3470

8631

9341

5818

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3193

4255

44E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3193

4812

86M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ff

3193

5988

62M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3193

6165

11M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

3193

6651

6931

9408

0498

3194

6000

75E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

3194

6800

83E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngP

otab

le w

ater

reu

seU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

3194

7174

2131

9500

1825

3195

0136

52P

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3195

0376

8431

9505

1408

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3195

0624

28R

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngG

reen

roo

fs (

e.g.

via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)R

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

t

3195

0732

7131

9512

5457

3195

1741

35Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

3195

3045

14R

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3195

3489

31P

otab

le w

ater

reu

seR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

3195

4135

2131

9560

2008

3195

7526

03M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3195

8135

11M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

es

Que

stio

ns 6

- 9

: 3/

10

Res

pond

ent

ID







Potable water reuse










3195

8217

4531

9585

5353

3195

9715

74EE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Rea

l tim

e w

ater

qua

lity

mon

itorin

g

3196

2120

36E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3196

2669

5731

9643

9144

Rea

l tim

e w

ater

qua

lity

mon

itorin

gR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

t

3197

6232

9131

9833

2778

3198

3596

1031

9852

2946

3198

6062

3631

9975

5233

3202

0727

2132

0997

4821

3212

8036

9132

1294

1359

3212

9662

1032

1397

7400

3217

5221

2332

1752

3583

3217

5240

2632

1752

4434

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

3217

5297

7232

1753

3860

3217

5396

37M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ng

3217

5633

4832

1757

9344

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

es

Que

stio

ns 6

- 9

: 4/

10

Res

pond

ent

ID







Potable water reuse










3217

6135

85MM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3217

6156

9732

1761

6597

3217

6411

1832

1764

4240

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

3217

6669

1932

1769

2693

3217

7172

3232

1775

2793

3217

7655

8432

1780

0691

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3217

8240

9932

1784

2142

3217

8741

1232

1789

5465

3217

9643

35E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

3217

9733

3632

1809

4751

3218

1043

19E

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

t

3218

1133

9532

1814

1777

3218

1688

12S

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3218

1757

2432

1822

8856

3218

3271

22E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Pot

able

wat

er r

euse

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3218

5180

5832

1865

4204

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

y

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

es

Que

stio

ns 6

- 9

: 5/

10

Res

pond

ent

ID







Potable water reuse










3218

7173

43MM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3218

7919

44S

ourc

e w

ater

pro

tect

ion

plan

ning

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3219

1684

2532

1916

8834

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

t

3219

2654

64P

otab

le w

ater

reu

se

3219

6710

4732

1998

6781

3220

0568

6832

2008

0042

3220

1019

1932

2010

2010

3220

2210

2732

2028

0372

3220

5470

2032

2058

3611

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3221

3488

24Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3223

1168

33M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3223

3114

19E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

es

Que

stio

ns 6

- 9

: 6/

10

Logi

c di

rect

ed r

espo

nden

ts fr

om W

ater

Ser

vice

s O

NLY

(ch

eck

all t

hat a

pply

). E

mpt

y ce

ll re

pres

ents

not

che

cked

.

Res

pond

ent

ID



Provide water conservation incentive programs for customers (e.g. provide consumers with online water consumption tool, alternative billing or rebates if consumers implement conservation strategies like low flow toilets, washers, showerheads xeriscaping, etc)








Fuel cells

Microturbines



Other (FIB)

Other (FIB)

3193

0353

7731

9303

5938

CCon

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3193

0359

84O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsS

olar

Cel

ls o

r P

V o

r C

once

ntra

ted

Sol

arM

icro

turb

ines

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

0360

6731

9303

9334

3193

0499

4131

9305

6178

3193

0615

2531

9306

1750

3193

0623

4231

9306

5973

3193

0671

4931

9306

8596

3193

0740

9531

9307

5306

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

0913

03O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3193

0942

3331

9310

3514

3193

1095

53U

se a

utom

ated

met

er r

eadi

ng

3193

1494

72U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)E

nerg

y au

dits

of u

tility

func

tions

3193

1555

1331

9316

0910

3193

1854

3831

9322

2578

Offe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Con

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

2729

5631

9329

9083

Dem

and

Mana

gem

ent &

Com

mun

ity E

ngag

emen

ter

gy M

gmt &

Ren

ewab

le En

erO

ther

:

Que

stio

ns 6

- 9

: 7/

10

Res

pond

ent

ID











Fuel cells

Microturbines



Other (FIB)

Other (FIB)

3193

3171

4931

9334

4298

OOffe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Ene

rgy

audi

ts o

f util

ity fu

nctio

ns

3193

3470

8631

9341

5818

Con

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sP

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ceE

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

two-

side

dco

pyin

gde

faul

t;se

lect

ive

fore

stry

3193

4255

44PP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)P

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3193

4812

86P

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ceE

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

5988

62O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ng

3193

6165

11P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Ene

rgy

audi

ts o

f util

ity fu

nctio

ns

3193

6651

6931

9408

0498

3194

6000

75O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Win

d tu

rbin

es o

r ot

her

win

dF

uel c

ells

3194

6800

83E

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3194

7174

2131

9500

1825

3195

0136

5231

9503

7684

3195

0514

08P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)E

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

3195

0624

28C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3195

0732

7131

9512

5457

3195

1741

35C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Win

d tu

rbin

es o

r ot

her

win

dM

icro

turb

ines

3195

3045

14O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Mic

rotu

rbin

esA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3195

3489

31E

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Mic

rotu

rbin

esC

ombi

ned

Hea

t and

Pow

er

3195

4135

2131

9560

2008

3195

7526

03C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3195

8135

11E

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ityA

pplic

atio

nof

LEE

Dan

dIS

IEnv

isio

non

capi

tal p

roje

cts.

Rece

ntpro

jectin

clude

denh

ance

dstor

mwate

r man

agem

ent,r

ecyc

linga

ndreu

seof

demo

lished

mater

ials ,

recyc

ledco

nstru

ction

mater

ials,

reten

tiono

fspo

ils on

sitet

ored

uceG

HGem

ission

s.

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tE

nerg

y M

gmt &

Ren

ewab

le E

nerg

yO

ther

:

Que

stio

ns 6

- 9

: 8/

10

Res

pond

ent

ID











Fuel cells

Microturbines



Other (FIB)

Other (FIB)

3195

8217

4531

9585

5353

3195

9715

74OO

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sE

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

3196

2120

36O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ceE

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Mic

rotu

rbin

esA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3196

2669

5731

9643

9144

3197

6232

9131

9833

2778

3198

3596

1031

9852

2946

3198

6062

3631

9975

5233

3202

0727

2132

0997

4821

3212

8036

9132

1294

1359

3212

9662

1032

1397

7400

3217

5221

2332

1752

3583

3217

5240

2632

1752

4434

3217

5297

7232

1753

3860

3217

5396

37U

se a

utom

ated

met

er r

eadi

ng

3217

5633

4832

1757

9344

Ene

rgy

Mgm

t & R

enew

able

Ene

rgy

Oth

er:

Dem

and

Mana

gem

ent &

Com

mun

ity E

ngag

emen

t

Que

stio

ns 6

- 9

: 9/

10

Res

pond

ent

ID











Fuel cells

Microturbines



Other (FIB)

Other (FIB)

3217

6135

8532

1761

5697

3217

6165

9732

1764

1118

3217

6442

40UU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3217

6669

1932

1769

2693

3217

7172

3232

1775

2793

3217

7655

8432

1780

0691

Offe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3217

8240

9932

1784

2142

3217

8741

1232

1789

5465

3217

9643

35U

se a

utom

ated

met

er r

eadi

ngP

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ceA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3217

9733

3632

1809

4751

3218

1043

19M

y ut

ility

is c

urre

ntly

goi

ngth

roug

hch

ange

s to

corr

ect3

0ye

ars

ofne

glec

tdue

toco

rrup

tion

with

inth

edi

stric

tN

owth

atIh

ave

been

task

edw

ithbr

ingi

ngth

is d

istr

icti

nto

com

plia

nce

new

prog

ram

s w

ill b

est

arte

d.

3218

1133

9532

1814

1777

3218

1688

12CC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)le

ak a

larm

s on

wat

er s

ervi

ce m

eter

s.

3218

1757

2432

1822

8856

3218

3271

22O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ityH

ydro

3218

5180

5832

1865

4204

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Dem

and

Mana

gem

ent &

Com

mun

ity E

ngag

emen

ter

gy M

gmt &

Ren

ewab

le En

erO

ther

:

Que

stio

ns 6

- 9

: 10

/10

Res

pond

ent

ID











Fuel cells

Microturbines



Other (FIB)

Other (FIB)

3218

7173

43OO

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)A

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3218

7919

44U

se a

utom

ated

met

er r

eadi

ng

3219

1684

2532

1916

8834

Offe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3219

2654

64U

se a

utom

ated

met

er r

eadi

ngM

icro

turb

ines

3219

6710

4732

1998

6781

3220

0568

6832

2008

0042

3220

1019

1932

2010

2010

3220

2210

2732

2028

0372

3220

5470

2032

2058

3611

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3221

3488

24C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)E

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ityH

olis

tic W

ater

shed

Man

agem

entP

lans

for

reso

urce

prot

ectio

n,co

nser

vatio

nan

ddi

vers

ified

wat

er s

uppl

y de

velo

pmen

t

3223

1168

33EE

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3223

3114

19C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)P

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)E

nerg

y au

dits

of u

tility

func

tions

Sol

ar C

ells

or

PV

or

Con

cent

rate

d S

olar

Mic

rotu

rbin

esA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tE

nerg

y M

gmt &

Ren

ewab

le E

nerg

yO

ther

:

Que

stio

ns 1

0 -

14 :

1/2

Q 1

0-14

Logi

c di

rect

ed r

espo

nden

ts fr

om W

aste

wat

er S

ervi

ces

ON

LY (

chec

k al

l tha

t app

ly).

Em

pty

cell

repr

esen

ts n

ot c

heck

ed.

Res

pond

ent

ID










Potable water reuse




Use low emission utility owned vehicles and construction equipmentEmploy strategies tominimize operation and maintenance travel/miles driven


Provide regular training on sustainability practices to staff p ggbody address factors related to our sustainability policy

3209

9748

21LLo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nC

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tR

eal t

ime

wat

er q

ualit

y m

onito

ring

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eS

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

Dec

entr

aliz

ed w

aste

wat

er tr

eatm

ent s

yste

mR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd c

onst

ruct

ion

equi

pmen

tEE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

All

repo

rts

toou

r go

vern

ing

body

add

ress

fact

ors

rela

ted

toou

r su

stai

nabi

lity

polic

y

3217

7655

84EE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Com

post

ing

for

bios

olid

s m

anag

emen

tLa

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Sid

e st

ream

nut

rient

rem

oval

Wet

land

s: s

ubsu

rfac

e flo

wR

eal t

ime

wat

er q

ualit

y m

onito

ring

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eP

otab

le w

ater

reu

seU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd c

onst

ruct

ion

equi

pmen

tA

ll re

port

s to

our

gove

rnin

gbo

dy a

ddre

ss fa

ctor

s re

late

dto

our

sust

aina

bilit

y po

licy

3218

5180

5832

2005

6868

3193

0353

77th

roug

h32

1280

3691

thro

ugh

3217

8006

91th

roug

h32

1865

4204

thro

ugh

3220

0800

42th

roug

h

Res

pond

ent

ID


Water quality trading programs

Agricultural pollution management programs or plansRebate or incentive programs to minimize wastewater (e.g. toilets, washers, showerheads) Preserve historic and culturalresources when planning developments and maintenance

Installed wetlands






3209

9748

21NN

utrie

nt fe

es o

r nu

trie

nt o

ffset

fees

RReb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

Gre

en r

oofs

(e.

g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)In

filtr

atio

n dr

ainf

ield

sR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3217

7655

8432

1851

8058

3220

0568

68

had

no r

espo

nses

: the

y w

ere

not w

aste

wat

er u

tiliti

es32

1775

2793

had

no r

espo

nses

: the

y w

ere

not w

aste

wat

er u

tiliti

es32

1832

7122

had

no r

espo

nses

: the

y w

ere

not w

aste

wat

er u

tiliti

es32

1998

6781

had

no r

espo

nses

: the

y w

ere

not w

aste

wat

er u

tiliti

es32

2331

1419

had

no r

espo

nses

: the

y w

ere

not w

aste

wat

er u

tiliti

es

Dem

and

Man

agem

ent &

Com

mun

ity

Eng

agem

ent

Sto

rmw

ater

Man

agem

ent &

Gre

en

Infr

astr

uctu

re

Was

tew

ater

Tre

atm

ent I

nfra

stru

ctur

e T

echn

olog

ies

& P

ract

ices

3202

0727

21

Que

stio

ns 1

0 -

14 :

2/2

Logi

c di

rect

ed r

espo

nden

ts fr

om W

aste

wat

er S

ervi

ces

ON

LY (

chec

k al

l tha

t app

ly).

Em

pty

cell

repr

esen

ts n

ot c

heck

ed.

Res

pond

ent

ID


Fuel cells


Microturbines


Wind turbines



Anaerobic digestion with methane and heat recoveryAnaerobic digestion withproduction of fuels and/or electricityActively promote energy conservation within our utility

Other (FIB)

Other (FIB)

3209

9748

21EE

nerg

y au

dits

of u

tility

func

tions

Fue

l cel

lsC

ombi

ned

heat

and

pow

erA

naer

obic

dig

estio

n fo

r w

aste

wat

er tr

eatm

ent

Ana

erob

ic d

iges

tion

with

met

hane

and

hea

t rec

over

yA

naer

obic

dig

estio

n w

ith p

rodu

ctio

n of

fuel

s an

d/or

ele

ctric

ityA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

Sus

tain

abili

ty S

core

card

s fo

r al

l cap

ital p

roej

cts

and

Sus

tain

abili

ty T

eam

Clim

ate

Cha

nge

Ada

ptat

ion

and

Miti

gatio

n P

rogr

am

3217

7655

8432

1851

8058

3220

0568

68

Oth

er:

Ene

rgy

Man

agem

ent

Que

stio

ns 1

5 -

20 :

1/15

Logi

c di

rect

ed r

espo

nden

ts fr

om C

ombi

ned

Wat

er a

nd W

aste

wat

er S

ervi

ces

(che

ck a

ll th

at a

pply

). E

mpt

y ce

ll re

pres

ents

not

che

cked

.

Res

pond

ent

ID







Potable water reuse


Use low emission utility owned vehicles and/or construction equipment py g minimize operation and maintenance travel/miles driven




Installed wetlands






3193

0353

77LLo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erIn

stal

led

wet

land

s

3193

0359

3831

9303

5984

3193

0360

67Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Pot

able

wat

er r

euse

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ff

3193

0393

34E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erEE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

s

3193

0499

4131

9305

6178

3193

0615

25E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

3193

0617

50E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3193

0623

4231

9306

5973

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

3193

0671

4931

9306

8596

3193

0740

95Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngIn

stal

led

wet

land

sV

eget

ativ

e co

vers

and

/or

swal

es

3193

0753

0631

9309

1303

3193

0942

33Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3193

1035

14E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ng

3193

1095

5331

9314

9472

3193

1555

13E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3193

1609

1031

9318

5438

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

er

3193

2225

7831

9327

2956

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Inst

alle

d w

etla

nds

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

Infil

trat

ion

drai

nfie

lds

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3193

2990

83

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

esS

torm

wat

er M

gmt &

Gre

en In

fr.

Que

stio

ns 1

5 -

20 :

2/15

Res

pond

ent

ID







Potable water reuse






Installed wetlands






3193

3171

49MM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ng

3193

3442

9831

9334

7086

3193

4158

1831

9342

5544

3193

4812

8631

9359

8862

3193

6165

1131

9366

5169

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngEE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3194

0804

98Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Pot

able

wat

er r

euse

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

Inst

alle

d w

etla

nds

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

Infil

trat

ion

drai

nfie

lds

Man

age

high

way

and

/or

airp

lane

dei

cing

Gre

en r

oofs

(e.

g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)R

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3194

6000

7531

9468

0083

3194

7174

21E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

t

3195

0018

2531

9501

3652

3195

0376

84E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

3195

0514

0831

9506

2428

3195

0732

71Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

3195

1254

57E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

3195

1741

3531

9530

4514

3195

3489

3131

9541

3521

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Rea

l tim

e w

ater

qua

lity

mon

itorin

gU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3195

6020

0831

9575

2603

3195

8135

11

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

esS

torm

wat

er M

gmt &

Gre

en In

fr.

Que

stio

ns 1

5 -

20 :

3/15

Res

pond

ent

ID







Potable water reuse






Installed wetlands






3195

8217

45EE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

3195

8553

5331

9597

1574

3196

2120

3631

9626

6957

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Wat

er q

ualit

y tr

adin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tV

eget

ativ

e co

vers

and

/or

swal

esR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3196

4391

4431

9762

3291

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teIn

stal

led

wet

land

sR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3198

3327

7831

9835

9610

3198

5229

46M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Pot

able

wat

er r

euse

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Inst

alle

d w

etla

nds

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3198

6062

36Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

n

3199

7552

33Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

EEm

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

yIn

stal

led

wet

land

sV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

sR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3202

0727

2132

0997

4821

3212

8036

91E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erIn

filtr

atio

n dr

ainf

ield

s

3212

9413

59E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3212

9662

10Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nS

ourc

e w

ater

pro

tect

ion

plan

ning

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

sG

reen

roo

fs (

e.g.

via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3213

9774

00M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

g

3217

5221

23E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erS

ourc

e w

ater

pro

tect

ion

plan

ning

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ff

3217

5235

83M

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Sou

rce

wat

er p

rote

ctio

n pl

anni

ng

3217

5240

26Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

3217

5244

3432

1752

9772

3217

5338

60E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Sou

rce

wat

er p

rote

ctio

n pl

anni

ng

3217

5396

3732

1756

3348

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

yV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

sG

reen

roo

fs (

e.g.

via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3217

5793

44E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

esS

torm

wat

er M

gmt &

Gre

en In

fr.

Que

stio

ns 1

5 -

20 :

4/15

Res

pond

ent

ID







Potable water reuse






Installed wetlands






3217

6135

8532

1761

5697

EEm

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

Rai

n ba

rrel

s (e

.g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)

3217

6165

97Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

yV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

sM

anag

e hi

ghw

ay a

nd/o

r ai

rpla

ne d

eici

ngR

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3217

6411

1832

1764

4240

3217

6669

1932

1769

2693

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

EEm

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3217

7172

32Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gS

ourc

e w

ater

pro

tect

ion

plan

ning

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

en

3217

7527

9332

1776

5584

3217

8006

9132

1782

4099

3217

8421

42Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

Man

age

high

way

and

/or

airp

lane

dei

cing

Gre

en r

oofs

(e.

g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)R

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3217

8741

12Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enP

rovi

de r

egul

ar tr

aini

ng o

n su

stai

nabi

lity

prac

tices

to s

taff

3217

8954

65Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

Infil

trat

ion

drai

nfie

lds

Gre

en r

oofs

(e.

g. v

ia c

usto

mer

reb

ates

, util

ity s

pons

ored

inst

alla

tions

)R

ain

barr

els

(e.g

. via

cus

tom

er r

ebat

es, u

tility

spo

nsor

ed in

stal

latio

ns)

3217

9643

3532

1797

3336

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Pot

able

wat

er r

euse

Use

low

em

issi

on u

tility

ow

ned

vehi

cles

and

/or

cons

truc

tion

equi

pmen

tE

mpl

oy s

trat

egie

s to

min

imiz

e op

erat

ion

and

mai

nten

ance

trav

el/m

iles

driv

enR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tIn

stal

led

wet

land

s

3218

0947

51S

ourc

e w

ater

pro

tect

ion

plan

ning

3218

1043

1932

1811

3395

3218

1417

77E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

epur

pose

exi

stin

g fa

cilit

ies

and/

or e

quip

men

tV

eget

ativ

e co

vers

and

/or

swal

es

3218

1688

1232

1817

5724

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

3218

2288

56E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

er

3218

3271

2232

1851

8058

3218

6542

04

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

esS

torm

wat

er M

gmt &

Gre

en In

fr.

Que

stio

ns 1

5 -

20 :

5/15

Res

pond

ent

ID







Potable water reuse






Installed wetlands






3218

7173

4332

1879

1944

3219

1684

25EE

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Pot

able

wat

er r

euse

Rec

ycle

con

stru

ctio

n m

ater

ials

and

con

stru

ctio

n w

aste

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Incl

ude

sust

aina

bilit

y m

easu

rem

ents

rel

ated

to o

ur s

usta

inab

ility

pol

icy

in a

ll re

port

s to

our

gov

erni

ng b

ody

3219

1688

3432

1926

5464

3219

6710

47S

ourc

e w

ater

pro

tect

ion

plan

ning

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3219

9867

81E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

3220

0568

6832

2008

0042

3220

1019

19E

mpl

oy tr

ench

less

pip

e re

pair

and/

or r

ehab

ilita

tion

Mon

itor

wat

er d

eliv

ery

effic

ienc

y an

d/or

red

uce

unac

coun

ted-

for-

wat

erR

eal t

ime

wat

er q

ualit

y m

onito

ring

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

EEm

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

3220

1020

10Lo

w im

pact

dev

elop

men

t tha

t min

imiz

es w

ater

dem

and

Em

ploy

tren

chle

ss p

ipe

repa

ir an

d/or

reh

abili

tatio

nM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gW

ater

qua

lity

trad

ing

Sou

rce

wat

er p

rote

ctio

n pl

anni

ngP

otab

le w

ater

reu

seR

ecyc

le c

onst

ruct

ion

mat

eria

ls a

nd c

onst

ruct

ion

was

teU

se lo

w e

mis

sion

util

ity o

wne

d ve

hicl

es a

nd/o

r co

nstr

uctio

n eq

uipm

ent

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Rep

urpo

se e

xist

ing

faci

litie

s an

d/or

equ

ipm

ent

Pro

vide

reg

ular

trai

ning

on

sust

aina

bilit

y pr

actic

es to

sta

ffIn

clud

e su

stai

nabi

lity

mea

sure

men

ts r

elat

ed to

our

sus

tain

abili

ty p

olic

y in

all

repo

rts

to o

ur g

over

ning

bod

yIn

stal

led

wet

land

sV

eget

ativ

e co

vers

and

/or

swal

esIn

filtr

atio

n dr

ainf

ield

s

3220

2210

27S

ourc

e w

ater

pro

tect

ion

plan

ning

Em

ploy

str

ateg

ies

to m

inim

ize

oper

atio

n an

d m

aint

enan

ce tr

avel

/mile

s dr

iven

Veg

etat

ive

cove

rs a

nd/o

r sw

ales

3220

2803

7232

2054

7020

Low

impa

ct d

evel

opm

ent t

hat m

inim

izes

wat

er d

eman

dM

onito

r w

ater

del

iver

y ef

ficie

ncy

and/

or r

educ

e un

acco

unte

d-fo

r-w

ater

Rea

l tim

e w

ater

qua

lity

mon

itorin

gIn

stal

led

wet

land

sV

eget

ativ

e co

vers

and

/or

swal

es

3220

5836

1132

2134

8824

3223

1168

3332

2331

1419

Wat

er In

fras

truc

ture

Tec

hnol

ogie

s &

Pra

ctic

esS

torm

wat

er M

gmt &

Gre

en In

fr.

Que

stio

ns 1

5 -

20 :

6/15

Logi

c di

rect

ed r

espo

nden

ts fr

om C

ombi

ned

Wat

er a

nd W

aste

wat

er S

ervi

ces

(che

ck a

ll th

at a

pply

). E

mpt

y ce

ll re

pres

ents

not

che

cked

.

Res

pond

ent

ID










Fuel cells


Microturbines


Wind turbines






3193

0353

77LLa

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

3193

0359

3831

9303

5984

3193

0360

67C

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsS

olar

cel

ls o

r P

V o

r co

ncen

trat

ed s

olar

Com

bine

d he

at a

nd p

ower

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

Ana

erob

ic d

iges

tion

with

pro

duct

ion

of fu

els

and/

or e

lect

ricity

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

0393

3431

9304

9941

3193

0561

7831

9306

1525

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eE

nerg

y au

dits

of u

tility

func

tions

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

arA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3193

0617

50S

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsS

olar

cel

ls o

r P

V o

r co

ncen

trat

ed s

olar

3193

0623

4231

9306

5973

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tE

nerg

y au

dits

of u

tility

func

tions

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

ar

3193

0671

4931

9306

8596

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

e

3193

0740

95E

nerg

y au

dits

of u

tility

func

tions

3193

0753

0631

9309

1303

3193

0942

33La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eE

nerg

y au

dits

of u

tility

func

tions

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3193

1035

14La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

naer

obic

dig

estio

n fo

r w

aste

wat

er tr

eatm

ent

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3193

1095

5331

9314

9472

3193

1555

13La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

naer

obic

dig

estio

n w

ith p

rodu

ctio

n of

fuel

s an

d/or

ele

ctric

ity

3193

1609

1031

9318

5438

Com

post

ing

for

bios

olid

s m

anag

emen

tE

nerg

y au

dits

of u

tility

func

tions

3193

2225

7831

9327

2956

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eE

nerg

y au

dits

of u

tility

func

tions

3193

2990

83

Was

tew

ater

Tre

atm

ent I

nfr.

Tec

h &

Pra

ctic

esE

nerg

y M

anag

emen

t & R

enew

able

Ene

rgy

Que

stio

ns 1

5 -

20 :

7/15

Res

pond

ent

ID










Fuel cells


Microturbines


Wind turbines






3193

3171

49CC

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3193

3442

9831

9334

7086

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tS

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

3193

4158

1831

9342

5544

3193

4812

8631

9359

8862

3193

6165

1131

9366

5169

Wet

land

s: s

ubsu

rfac

e flo

wE

nerg

y au

dits

of u

tility

func

tions

3194

0804

98In

cine

ratio

n fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tW

etla

nds:

sub

surf

ace

flow

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eS

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

Dec

entr

aliz

ed w

aste

wat

er tr

eatm

ent s

yste

mE

nerg

y au

dits

of u

tility

func

tions

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

arC

ombi

ned

heat

and

pow

erA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3194

6000

7531

9468

0083

3194

7174

21La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eE

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3195

0018

2531

9501

3652

3195

0376

8431

9505

1408

3195

0624

2831

9507

3271

Com

post

ing

for

bios

olid

s m

anag

emen

tR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Dec

entr

aliz

ed w

aste

wat

er tr

eatm

ent s

yste

mE

nerg

y au

dits

of u

tility

func

tions

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

3195

1254

5731

9517

4135

3195

3045

1431

9534

8931

3195

4135

21E

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3195

6020

0831

9575

2603

3195

8135

11

Was

tew

ater

Tre

atm

ent I

nfr.

Tec

h &

Pra

ctic

esE

nerg

y M

anag

emen

t & R

enew

able

Ene

rgy

Que

stio

ns 1

5 -

20 :

8/15

Res

pond

ent

ID










Fuel cells


Microturbines


Wind turbines






3195

8217

45IIn

cine

ratio

n fo

r bi

osol

ids

man

agem

ent

Sid

e st

ream

nut

rient

rem

oval

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3195

8553

5331

9597

1574

3196

2120

3631

9626

6957

Com

post

ing

for

bios

olid

s m

anag

emen

tE

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3196

4391

4431

9762

3291

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tW

ind

turb

ines

Ana

erob

ic d

iges

tion

with

met

hane

and

hea

t rec

over

y

3198

3327

7831

9835

9610

3198

5229

46La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3198

6062

36La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

3199

7552

33C

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tS

ide

stre

am n

utrie

nt r

emov

alR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Sep

tic s

yste

m m

anag

emen

t (e.

g. p

ump-

outs

, rep

air

prog

ram

s)D

ecen

tral

ized

was

tew

ater

trea

tmen

t sys

tem

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsS

olar

cel

ls o

r P

V o

r co

ncen

trat

ed s

olar

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3202

0727

2132

0997

4821

3212

8036

91S

olar

cel

ls o

r P

V o

r co

ncen

trat

ed s

olar

3212

9413

59La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

ns

3212

9662

10La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsS

olar

cel

ls o

r P

V o

r co

ncen

trat

ed s

olar

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3213

9774

00R

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

naer

obic

dig

estio

n fo

r w

aste

wat

er tr

eatm

ent

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3217

5221

23E

nerg

y au

dits

of u

tility

func

tions

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

3217

5235

83S

ide

stre

am n

utrie

nt r

emov

alE

nerg

y au

dits

of u

tility

func

tions

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

3217

5240

2632

1752

4434

3217

5297

7232

1753

3860

3217

5396

3732

1756

3348

Sid

e st

ream

nut

rient

rem

oval

3217

5793

44A

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

Was

tew

ater

Tre

atm

ent I

nfr.

Tec

h &

Pra

ctic

esE

nerg

y M

anag

emen

t & R

enew

able

Ene

rgy

Que

stio

ns 1

5 -

20 :

9/15

Res

pond

ent

ID










Fuel cells


Microturbines


Wind turbines






3217

6135

8532

1761

5697

3217

6165

97EE

nerg

y au

dits

of u

tility

func

tions

3217

6411

1832

1764

4240

3217

6669

19La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Ene

rgy

audi

ts o

f util

ity fu

nctio

nsA

naer

obic

dig

estio

n fo

r w

aste

wat

er tr

eatm

ent

3217

6926

93R

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Ana

erob

ic d

iges

tion

with

met

hane

and

hea

t rec

over

y

3217

7172

32R

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Sep

tic s

yste

m m

anag

emen

t (e.

g. p

ump-

outs

, rep

air

prog

ram

s)E

nerg

y au

dits

of u

tility

func

tions

3217

7527

9332

1776

5584

3217

8006

9132

1782

4099

3217

8421

42R

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Ene

rgy

audi

ts o

f util

ity fu

nctio

ns

3217

8741

12S

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

3217

8954

65C

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

3217

9643

3532

1797

3336

Wet

land

s: s

ubsu

rfac

e flo

wR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Ene

rgy

audi

ts o

f util

ity fu

nctio

ns

3218

0947

51C

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Win

d tu

rbin

es

3218

1043

1932

1811

3395

3218

1417

77C

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

e

3218

1688

1232

1817

5724

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tR

ecyc

le tr

eate

d w

ater

for

non-

pota

ble

use

Dec

entr

aliz

ed w

aste

wat

er tr

eatm

ent s

yste

mE

nerg

y au

dits

of u

tility

func

tions

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3218

2288

56E

nerg

y au

dits

of u

tility

func

tions

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

ar

3218

3271

2232

1851

8058

3218

6542

04

Was

tew

ater

Tre

atm

ent I

nfr.

Tec

h &

Pra

ctic

esE

nerg

y M

anag

emen

t & R

enew

able

Ene

rgy

Que

stio

ns 1

5 -

20 :

10/1

5

Res

pond

ent

ID










Fuel cells


Microturbines


Wind turbines






3218

7173

4332

1879

1944

3219

1684

25CC

ompo

stin

g fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tE

nerg

y au

dits

of u

tility

func

tions

Com

bine

d he

at a

nd p

ower

3219

1688

3432

1926

5464

3219

6710

47La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

3219

9867

81La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

3220

0568

6832

2008

0042

3220

1019

19M

icro

turb

ines

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

arW

ind

turb

ines

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

t

3220

1020

10In

cine

ratio

n fo

r bi

osol

ids

man

agem

ent

Land

app

licat

ion

as s

oil a

men

dmen

t for

bio

solid

s m

anag

emen

tW

etla

nds:

sub

surf

ace

flow

Rec

ycle

trea

ted

wat

er fo

r no

n-po

tabl

e us

eS

eptic

sys

tem

man

agem

ent (

e.g.

pum

p-ou

ts, r

epai

r pr

ogra

ms)

Dec

entr

aliz

ed w

aste

wat

er tr

eatm

ent s

yste

mE

nerg

y au

dits

of u

tility

func

tions

Low

hea

d hy

drop

ower

from

was

tew

ater

Com

bine

d he

at a

nd p

ower

Ana

erob

ic d

iges

tion

for

was

tew

ater

trea

tmen

tA

naer

obic

dig

estio

n w

ith m

etha

ne a

nd h

eat r

ecov

ery

Ana

erob

ic d

iges

tion

with

pro

duct

ion

of fu

els

and/

or e

lect

ricity

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3220

2210

27La

nd a

pplic

atio

n as

soi

l am

endm

ent f

or b

ioso

lids

man

agem

ent

Act

ivel

y pr

omot

e en

ergy

con

serv

atio

n w

ithin

our

util

ity

3220

2803

7232

2054

7020

Sol

ar c

ells

or

PV

or

conc

entr

ated

sol

arA

ctiv

ely

prom

ote

ener

gy c

onse

rvat

ion

with

in o

ur u

tility

3220

5836

1132

2134

8824

3223

1168

3332

2331

1419

Was

tew

ater

Tre

atm

ent I

nfr.

Tec

h &

Pra

ctic

esE

nerg

y M

anag

emen

t & R

enew

able

Ene

rgy

Que

stio

ns 1

5 -

20 :

11/1

5

Logi

c di

rect

ed r

espo

nden

ts fr

om C

ombi

ned

Wat

er a

nd W

aste

wat

er S

ervi

ces

(che

ck a

ll th

at a

pply

). E

mpt

y ce

ll re

pres

ents

not

che

cked

.

Res

pond

ent

ID











Other (FIB)

Other (FIB)

Other (FIB)

3193

0353

77PP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)n/

an/

an/

a31

9303

5938

3193

0359

8431

9303

6067

CCon

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

PPro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)R

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3193

0393

34U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3193

0499

4131

9305

6178

3193

0615

25O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3193

0617

50C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sO

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3193

0623

4231

9306

5973

3193

0671

49U

se a

utom

ated

met

er r

eadi

ng

3193

0685

96U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3193

0740

95U

se a

utom

ated

met

er r

eadi

ng

3193

0753

0631

9309

1303

3193

0942

33C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)P

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)R

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)

3193

1035

14U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)N

utrie

nt fe

es o

r nu

trie

nt o

ffset

fees

3193

1095

5331

9314

9472

3193

1555

13P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3193

1609

1031

9318

5438

Use

aut

omat

ed m

eter

rea

ding

3193

2225

7831

9327

2956

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3193

2990

83

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tO

ther

:

Que

stio

ns 1

5 -

20 :

12/1

5

Res

pond

ent

ID











Other (FIB)

Other (FIB)

Other (FIB)

3193

3171

49CC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3193

3442

9831

9334

7086

Offe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Use

aut

omat

ed m

eter

rea

ding

3193

4158

1831

9342

5544

3193

4812

8631

9359

8862

3193

6165

1131

9366

5169

PPro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Use

aut

omat

ed m

eter

rea

ding

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

3194

0804

98O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Dee

p ro

ck tu

nnel

3194

6000

7531

9468

0083

3194

7174

21C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)R

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)A

dmin

istr

ativ

e B

ldg

Gol

d Le

eds

Cer

tific

atio

n

3195

0018

2531

9501

3652

3195

0376

8431

9505

1408

3195

0624

2831

9507

3271

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3195

1254

57O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

3195

1741

3531

9530

4514

3195

3489

3131

9541

3521

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)R

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3195

6020

0831

9575

2603

3195

8135

11

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tO

ther

:

Que

stio

ns 1

5 -

20 :

13/1

5

Res

pond

ent

ID











Other (FIB)

Other (FIB)

Other (FIB)

3195

8217

45UU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3195

8553

5331

9597

1574

3196

2120

3631

9626

6957

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3196

4391

4431

9762

3291

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sU

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3198

3327

7831

9835

9610

3198

5229

46O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3198

6062

36U

se a

utom

ated

met

er r

eadi

ng

3199

7552

33O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Agr

icul

tura

l pol

lutio

n m

anag

emen

t pro

gram

s or

pla

nsR

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3202

0727

2132

0997

4821

3212

8036

91w

eha

veth

efir

stLE

ED

Gol

dna

nofil

trat

ion

wat

er p

lant

inth

ew

orkd

3212

9413

59CC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sPP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

3212

9662

10U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3213

9774

00C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)R

ebat

e or

ince

ntiv

e pr

ogra

ms

to m

inim

ize

was

tew

ater

(e.

g. to

ilets

, was

hers

, sho

wer

head

s)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3217

5221

2332

1752

3583

3217

5240

26C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

3217

5244

3432

1752

9772

3217

5338

6032

1753

9637

3217

5633

48C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sN

utrie

nt fe

es o

r nu

trie

nt o

ffset

fees

3217

5793

44O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tO

ther

:

Que

stio

ns 1

5 -

20 :

14/1

5

Res

pond

ent

ID











Other (FIB)

Other (FIB)

Other (FIB)

3217

6135

8532

1761

5697

PPro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

Use

rec

harg

ealb

e ba

tterie

s w

here

eve

r w

e ca

n.R

ecyc

le m

etal

s, c

ars

and

tras

h

3217

6165

97P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3217

6411

1832

1764

4240

3217

6669

1932

1769

2693

Use

aut

omat

ed m

eter

rea

ding

3217

7172

32P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

Dem

and

side

leak

det

ectio

npr

ogra

m u

sing

AM

I/AM

R

3217

7527

9332

1776

5584

3217

8006

9132

1782

4099

3217

8421

42C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3217

8741

12U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ceR

ever

se O

smos

is a

s an

alte

rnat

e w

ater

sou

rce

3217

8954

6532

1796

4335

3217

9733

36P

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)U

se a

utom

ated

met

er r

eadi

ngP

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)P

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3218

0947

5132

1810

4319

3218

1133

9532

1814

1777

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Offe

r lo

w-in

com

e bi

lling

ass

ista

nce

prog

ram

sU

se a

utom

ated

met

er r

eadi

ngP

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3218

1688

1232

1817

5724

Con

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

3218

2288

56U

se a

utom

ated

met

er r

eadi

ng

3218

3271

2232

1851

8058

3218

6542

04

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tO

ther

:

Que

stio

ns 1

5 -

20 :

15/1

5

Res

pond

ent

ID











Other (FIB)

Other (FIB)

Other (FIB)

3218

7173

4332

1879

1944

3219

1684

25OO

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngU

se a

utom

ated

met

er r

eadi

ngN

utrie

nt fe

es o

r nu

trie

nt o

ffset

fees

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3219

1688

3432

1926

5464

3219

6710

47U

se a

utom

ated

met

er r

eadi

ng

3219

9867

81O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

3220

0568

6832

2008

0042

3220

1019

19C

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sPP

rovi

de w

ater

con

serv

atio

n in

cent

ive

prog

ram

s fo

r cu

stom

ers

(e.g

. pro

vide

con

sum

ers

with

onl

ine

wat

er c

onsu

mpt

ion

tool

, alte

rnat

ive

billi

ng o

r re

bate

s if

cons

umer

s im

plem

ent c

onse

rvat

ion

stra

tegi

es li

ke lo

w fl

ow to

ilets

, was

hers

, sho

wer

head

s xe

risca

ping

, etc

)O

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Pre

serv

e hi

stor

ic a

nd c

ultu

ral r

esou

rces

whe

n pl

anni

ng d

evel

opm

ents

and

mai

nten

ance

3220

1020

10O

ffer

ince

ntiv

e pr

ogra

ms

or fe

e st

ruct

ure

to r

educ

e pe

ak p

umpi

ngC

ondu

ct fr

ee w

ater

aud

its fo

r cu

stom

ers

and/

or p

rovi

de a

wat

er a

udit

tool

for

cust

omer

sO

ffer

low

-inco

me

billi

ng a

ssis

tanc

e pr

ogra

ms

Use

aut

omat

ed m

eter

rea

ding

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Agr

icul

tura

l pol

lutio

n m

anag

emen

t pro

gram

s or

pla

nsP

rese

rve

hist

oric

and

cul

tura

l res

ourc

es w

hen

plan

ning

dev

elop

men

ts a

nd m

aint

enan

ce

3220

2210

27P

rovi

de c

usto

mer

edu

catio

n pr

ogra

ms

on w

ater

con

serv

atio

n (e

.g. w

ater

sav

ing

sugg

estio

ns in

bill

s an

d/or

mai

lings

)

3220

2803

7232

2054

7020

Offe

r in

cent

ive

prog

ram

s or

fee

stru

ctur

e to

red

uce

peak

pum

ping

Con

duct

free

wat

er a

udits

for

cust

omer

s an

d/or

pro

vide

a w

ater

aud

it to

ol fo

r cu

stom

ers

Pro

vide

wat

er c

onse

rvat

ion

ince

ntiv

e pr

ogra

ms

for

cust

omer

s (e

.g. p

rovi

de c

onsu

mer

s w

ith o

nlin

e w

ater

con

sum

ptio

n to

ol, a

ltern

ativ

e bi

lling

or

reba

tes

if co

nsum

ers

impl

emen

t con

serv

atio

n st

rate

gies

like

low

flow

toile

ts, w

ashe

rs, s

how

erhe

ads

xeris

capi

ng, e

tc)

Pro

vide

cus

tom

er e

duca

tion

prog

ram

s on

wat

er c

onse

rvat

ion

(e.g

. wat

er s

avin

g su

gges

tions

in b

ills

and/

or m

ailin

gs)

Reb

ate

or in

cent

ive

prog

ram

s to

min

imiz

e w

aste

wat

er (

e.g.

toile

ts, w

ashe

rs, s

how

erhe

ads)

3220

5836

1132

2134

8824

3223

1168

3332

2331

1419

Dem

and

Man

agem

ent &

Com

mun

ity E

ngag

emen

tO

ther

:

Que

stio

ns 2

1 -

25 :

1/15

SSur

vey

Que

stio

n 21

-25

(row

)

Res

pond

ent

ID (

colu

mn)

Sustainability plan






Sustainability policy or vision statement





External sustainability

Energy audits



The Natural Step

Life Cycle Analysis

Life Cycle Costing

EPA’s WaterSense labeling program EPAs Climate Ready Water Utilities Toolbox

USGBC LEED certificationy are incorporated into performance y are incorporated into performance

Other (FIB)

3193

0353

7731

9303

5938

3193

0359

84SS

usta

inab

ility

pla

nSS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e de

velo

ped

inte

rnal

lyE

nvis

ionT

M r

atin

g sy

stem

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

sLi

fe C

ycle

Cos

ting

EP

A’s

Wat

erS

ense

labe

ling

prog

ram

US

GB

C L

EE

D c

ertif

icat

ion

Sus

tain

abili

ty m

etric

s ar

ein

corp

orat

edin

tope

rfor

man

ceev

alua

tions

for

all s

taff

Sus

tain

abili

ty m

etric

s ar

ein

corp

orat

edin

tope

rfor

man

ceev

alua

tions

for

all e

xecu

tive

man

agem

ent

3193

0360

67SS

usta

inab

ility

pla

nC

limat

e re

ady

actio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

SSus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

sE

PA

’s W

ater

Sen

se la

belin

g pr

ogra

mE

PA

’s C

limat

e R

eady

Wat

er U

tiliti

es T

oolb

ox

3193

0393

3431

9304

9941

3193

0561

78S

ourc

e w

ater

pro

tect

ion

plan

3193

0615

25W

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3193

0617

50S

ourc

e w

ater

pro

tect

ion

plan

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3193

0623

4231

9306

5973

Ene

rgy

audi

tsE

PA

’s W

ater

Sen

se la

belin

g pr

ogra

m

3193

0671

4931

9306

8596

3193

0740

95E

nerg

y au

dits

3193

0753

06C

limat

e re

ady

actio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

3193

0913

03S

usta

inab

ility

pla

nS

ourc

e w

ater

pro

tect

ion

plan

Com

mun

ity e

ngag

emen

t pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e bo

rrow

ed fr

om o

ther

sW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

sLi

fe C

ycle

Cos

ting

US

GB

C L

EE

D c

ertif

icat

ion

3193

0942

33E

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3193

1035

14S

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Ext

erna

l sus

tain

abili

ty c

onsu

ltant

sE

nerg

y au

dits

3193

1095

53W

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3193

1494

72S

ourc

e w

ater

pro

tect

ion

plan

3193

1555

1331

9316

0910

3193

1854

3831

9322

2578

3193

2729

56E

nerg

y au

dits

Sus

tain

abili

ty m

etric

s ar

ein

corp

orat

edin

tope

rfor

man

ceev

alua

tions

for

all s

taff

Sus

tain

abili

ty m

etric

s ar

ein

corp

orat

edin

tope

rfor

man

ceev

alua

tions

for

all e

xecu

tive

man

agem

ent

3193

2990

83

Doe

s yo

ur u

tility

pub

lish

or m

ake

publ

ical

ly a

vaila

ble

any

of th

e fo

llow

ing?

(P

lans

may

be

publ

ishe

d w

ithin

the

sam

e do

cum

ent.

Che

ck a

ll th

at a

pply

.)W

hat t

ool(s

) do

es y

our

utili

ty u

se to

eva

luat

e th

e su

stai

nabi

lity

of y

our

wat

er a

nd/o

r w

aste

wat

er in

fras

truc

ture

? (C

heck

all

that

app

ly)

Que

stio

ns 2

1 -

25 :

2/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)

Sustainability plan












Energy audits



The Natural Step

Life Cycle Analysis

Life Cycle Costing



Other (FIB)

3193

3171

49EE

nerg

y au

dits

3193

3442

9831

9334

7086

3193

4158

18S

ourc

e w

ater

pro

tect

ion

plan

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Ene

rgy

audi

ts

3193

4255

44S

ourc

e w

ater

pro

tect

ion

plan

SSus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3193

4812

86S

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Ext

erna

l sus

tain

abili

ty c

onsu

ltant

sE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

gE

PA

’s W

ater

Sen

se la

belin

g pr

ogra

mS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l exe

cutiv

em

anag

emen

t

3193

5988

62W

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

s

3193

6165

1131

9366

5169

Sou

rce

wat

er p

rote

ctio

n pl

an

3194

0804

98S

usta

inab

ility

pla

nG

reen

hous

e ga

s m

itiga

tion

plan

Sou

rce

wat

er p

rote

ctio

n pl

anS

ervi

ce a

fford

abili

ty p

lan

Com

mun

ity e

ngag

emen

t pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e de

velo

ped

inte

rnal

lyS

core

card

s th

at w

e bo

rrow

ed fr

om o

ther

sE

xter

nal s

usta

inab

ility

con

sulta

nts

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsE

colo

gica

l Foo

tprin

tsLi

fe C

ycle

Ana

lysi

sE

PA

’s W

ater

Sen

se la

belin

g pr

ogra

mU

SG

BC

LE

ED

cer

tific

atio

nS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l sta

ffS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l exe

cutiv

em

anag

emen

t

3194

6000

75E

nerg

y au

dits

3194

6800

83S

usta

inab

ility

pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e de

velo

ped

inte

rnal

lyE

nerg

y au

dits

US

GB

C L

EE

D c

ertif

icat

ion

3194

7174

21E

nerg

y au

dits

US

GB

C L

EE

D c

ertif

icat

ion

Ene

rgy

met

rics

have

been

deve

lope

dan

dw

ill b

em

aint

aine

dm

ovin

gfo

rwar

d

3195

0018

2531

9501

3652

3195

0376

8431

9505

1408

Sus

tain

abili

ty p

lan

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Env

isio

nTM

che

cklis

tE

nvis

ionT

M r

atin

g sy

stem

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3195

0624

28S

ourc

e w

ater

pro

tect

ion

plan

EP

A’s

Wat

erS

ense

labe

ling

prog

ram

3195

0732

71S

usta

inab

ility

pla

nS

ourc

e w

ater

pro

tect

ion

plan

Com

mun

ity e

ngag

emen

t pla

nE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Life

Cyc

le A

naly

sis

3195

1254

57S

ourc

e w

ater

pro

tect

ion

plan

3195

1741

35S

usta

inab

ility

pla

nC

limat

e re

ady

actio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3195

3045

1431

9534

8931

Clim

ate

read

y ac

tion

plan

Gre

enho

use

gas

miti

gatio

n pl

anE

nerg

y au

dits

3195

4135

21E

nerg

y au

dits

3195

6020

0831

9575

2603

Sou

rce

wat

er p

rote

ctio

n pl

anW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

Doe

s yo

ur u

tility

pub

lish

or m

ake

publ

ical

ly a

vaila

ble

any

of th

e fo

llow

ing?

(P

lans

may

be

publ

ishe

d w

ithin

the

sam

e do

cum

ent.

Che

ck a

ll th

at a

pply

.)W

hat t

ool(s

) do

es y

our

utili

ty u

se to

eva

luat

e th

e su

stai

nabi

lity

of y

our

wat

er a

nd/o

r w

aste

wat

er in

fras

truc

ture

? (C

heck

all

that

app

ly)

Que

stio

ns 2

1 -

25 :

3/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)

Sustainability plan












Energy audits



The Natural Step

Life Cycle Analysis

Life Cycle Costing



Other (FIB)

3195

8135

1131

9582

1745

SSou

rce

wat

er p

rote

ctio

n pl

anE

nerg

y au

dits

3195

8553

5331

9597

1574

Sus

tain

abili

ty p

lan

Clim

ate

read

y ac

tion

plan

Sou

rce

wat

er p

rote

ctio

n pl

anE

nerg

y au

dits

3196

2120

36C

limat

e re

ady

actio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

SSus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

sLi

fe C

ycle

Cos

ting

US

GB

C L

EE

D c

ertif

icat

ion

Sus

tain

abili

ty m

etric

s ar

ein

corp

orat

edin

tope

rfor

man

ceev

alua

tions

for

all s

taff

3196

2669

57SS

ourc

e w

ater

pro

tect

ion

plan

Com

mun

ity e

ngag

emen

t pla

nE

nerg

y au

dits

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3196

4391

4431

9762

3291

Ene

rgy

audi

tsLi

fe C

ycle

Ana

lysi

s

3198

3327

7831

9835

9610

3198

5229

4631

9860

6236

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3199

7552

33S

usta

inab

ility

pla

nS

ourc

e w

ater

pro

tect

ion

plan

SSus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Ext

erna

l sus

tain

abili

ty c

onsu

ltant

sE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Eco

logi

cal F

ootp

rints

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3202

0727

2132

0997

4821

Sus

tain

abili

ty p

lan

Clim

ate

read

y ac

tion

plan

Gre

enho

use

gas

miti

gatio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

Ser

vice

affo

rdab

ility

pla

nC

omm

unity

eng

agem

ent p

lan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Env

isio

nTM

che

cklis

tE

nvis

ionT

M r

atin

g sy

stem

Ext

erna

l sus

tain

abili

ty c

onsu

ltant

sE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

gE

PA

’s C

limat

e R

eady

Wat

er U

tiliti

es T

oolb

oxU

SG

BC

LE

ED

cer

tific

atio

n

3212

8036

91C

limat

e re

ady

actio

n pl

anU

SG

BC

LE

ED

cer

tific

atio

n

3212

9413

59E

xter

nal s

usta

inab

ility

con

sulta

nts

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3212

9662

10S

ourc

e w

ater

pro

tect

ion

plan

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3213

9774

0010

0-ye

ar p

lann

ing

horiz

on

3217

5221

23S

ourc

e w

ater

pro

tect

ion

plan

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsLi

fe C

ycle

Ana

lysi

s

3217

5235

83S

ourc

e w

ater

pro

tect

ion

plan

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Ene

rgy

audi

ts

3217

5240

26S

usta

inab

ility

pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3217

5244

34S

core

card

s th

at w

e de

velo

ped

inte

rnal

ly

3217

5297

7232

1753

3860

Sou

rce

wat

er p

rote

ctio

n pl

anLi

fe C

ycle

Ana

lysi

s

3217

5396

37S

ourc

e w

ater

pro

tect

ion

plan

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Doe

s yo

ur u

tility

pub

lish

or m

ake

publ

ical

ly a

vaila

ble

any

of th

e fo

llow

ing?

(P

lans

may

be

publ

ishe

d w

ithin

the

sam

e do

cum

ent.

Che

ck a

ll th

at a

pply

.)W

hat t

ool(s

) do

es y

our

utili

ty u

se to

eva

luat

e th

e su

stai

nabi

lity

of y

our

wat

er a

nd/o

r w

aste

wat

er in

fras

truc

ture

? (C

heck

all

that

app

ly)

Que

stio

ns 2

1 -

25 :

4/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)

Sustainability plan












Energy audits



The Natural Step

Life Cycle Analysis

Life Cycle Costing



Other (FIB)

3217

5633

48SS

usta

inab

ility

pla

nSS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dy

3217

5793

44E

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3217

6135

8532

1761

5697

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

3217

6165

97E

xter

nal s

usta

inab

ility

con

sulta

nts

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

tsE

PA

’s W

ater

Sen

se la

belin

g pr

ogra

mU

SG

BC

LE

ED

cer

tific

atio

nS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l sta

ffS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l exe

cutiv

em

anag

emen

t

3217

6411

1832

1764

4240

3217

6669

1932

1769

2693

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3217

7172

32S

ourc

e w

ater

pro

tect

ion

plan

Com

mun

ity e

ngag

emen

t pla

nE

nerg

y au

dits

EP

A’s

Wat

erS

ense

labe

ling

prog

ram

3217

7527

9332

1776

5584

3217

8006

9132

1782

4099

3217

8421

42C

limat

e re

ady

actio

n pl

anS

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

3217

8741

12E

xter

nal s

usta

inab

ility

con

sulta

nts

3217

8954

65S

usta

inab

ility

pla

nS

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Life

Cyc

le A

naly

sis

3217

9643

35S

ourc

e w

ater

pro

tect

ion

plan

US

GB

C L

EE

D c

ertif

icat

ion

3217

9733

36S

usta

inab

ility

pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e de

velo

ped

inte

rnal

lyW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3218

0947

51S

ourc

e w

ater

pro

tect

ion

plan

3218

1043

1932

1811

3395

3218

1417

77S

ourc

e w

ater

pro

tect

ion

plan

Sco

reca

rds

that

we

deve

lope

d in

tern

ally

Ene

rgy

audi

tsW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3218

1688

12S

ourc

e w

ater

pro

tect

ion

plan

run

it til

l it s

tops

3218

1757

24S

core

card

s th

at w

e de

velo

ped

inte

rnal

lyE

nerg

y au

dits

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3218

2288

56

Doe

s yo

ur u

tility

pub

lish

or m

ake

publ

ical

ly a

vaila

ble

any

of th

e fo

llow

ing?

(P

lans

may

be

publ

ishe

d w

ithin

the

sam

e do

cum

ent.

Che

ck a

ll th

at a

pply

.)W

hat t

ool(s

) do

es y

our

utili

ty u

se to

eva

luat

e th

e su

stai

nabi

lity

of y

our

wat

er a

nd/o

r w

aste

wat

er in

fras

truc

ture

? (C

heck

all

that

app

ly)

Que

stio

ns 2

1 -

25 :

5/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)

Sustainability plan












Energy audits



The Natural Step

Life Cycle Analysis

Life Cycle Costing



Other (FIB)

3218

3271

22SS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dy

3218

5180

5832

1865

4204

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3218

7173

4332

1879

1944

Sou

rce

wat

er p

rote

ctio

n pl

anW

ater

aud

its a

nd/o

r w

ater

foot

prin

ts

3219

1684

25S

usta

inab

ility

pla

nS

ourc

e w

ater

pro

tect

ion

plan

Com

mun

ity e

ngag

emen

t pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyS

core

card

s th

at w

e de

velo

ped

inte

rnal

lyE

nvis

ionT

M r

atin

g sy

stem

Ene

rgy

audi

tsE

colo

gica

l Foo

tprin

tsT

he N

atur

al S

tep

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

3219

1688

3432

1926

5464

3219

6710

47S

ourc

e w

ater

pro

tect

ion

plan

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3219

9867

81S

ourc

e w

ater

pro

tect

ion

plan

3220

0568

6832

2008

0042

3220

1019

19E

nerg

y au

dits

Life

Cyc

le C

ostin

gU

SG

BC

LE

ED

cer

tific

atio

n

3220

1020

10S

usta

inab

ility

pla

nC

limat

e re

ady

actio

n pl

anG

reen

hous

e ga

s m

itiga

tion

plan

Sou

rce

wat

er p

rote

ctio

n pl

anS

ervi

ce a

fford

abili

ty p

lan

Com

mun

ity e

ngag

emen

t pla

nS

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Eco

logi

cal F

ootp

rints

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

gS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l sta

ffS

usta

inab

ility

met

rics

are

inco

rpor

ated

into

perf

orm

ance

eval

uatio

ns fo

r al

l exe

cutiv

em

anag

emen

t

3220

2210

27S

ourc

e w

ater

pro

tect

ion

plan

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3220

2803

7232

2054

7020

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

3220

5836

11S

core

card

s th

at w

e de

velo

ped

inte

rnal

ly

3221

3488

24S

usta

inab

ility

pol

icy

or v

isio

n st

atem

ent a

ppro

ved

by y

our

gove

rnin

g bo

dyE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

EP

A’s

Wat

erS

ense

labe

ling

prog

ram

EP

A’s

Clim

ate

Rea

dy W

ater

Util

ities

Too

lbox

3223

1168

33S

ourc

e w

ater

pro

tect

ion

plan

Sus

tain

abili

ty p

olic

y or

vis

ion

stat

emen

t app

rove

d by

you

r go

vern

ing

body

Env

isio

nTM

che

cklis

tE

nvis

ionT

M r

atin

g sy

stem

Ext

erna

l sus

tain

abili

ty c

onsu

ltant

sE

nerg

y au

dits

Wat

er a

udits

and

/or

wat

er fo

otpr

ints

Eco

logi

cal F

ootp

rints

3223

3114

19C

limat

e re

ady

actio

n pl

anG

reen

hous

e ga

s m

itiga

tion

plan

Life

Cyc

le A

naly

sis

Life

Cyc

le C

ostin

g

Doe

s yo

ur u

tility

pub

lish

or m

ake

publ

ical

ly a

vaila

ble

any

of th

e fo

llow

ing?

(P

lans

may

be

publ

ishe

d w

ithin

the

sam

e do

cum

ent.

Che

ck a

ll th

at a

pply

.)W

hat t

ool(s

) do

es y

our

utili

ty u

se to

eva

luat

e th

e su

stai

nabi

lity

of y

our

wat

er a

nd/o

r w

aste

wat

er in

fras

truc

ture

? (C

heck

all

that

app

ly)

Que

stio

ns 2

1 -

25 :

6/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)


Water consumption and/or water delivery




Energy consumption per unit of water


Proportion of waterbodies


Proportion of community



Other (FIB)

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency



Habitat protection

3193

0353

77WW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

21

39

45

67

831

9303

5938

83

49

17

52

631

9303

5984

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Gre

enho

use

gas

emis

sion

sC

usto

mer

sat

isfa

ctio

n7

31

62

54

89

3193

0360

67IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

Ful

l life

-cyc

le c

osts

51

26

34

78

931

9303

9334

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Cus

tom

er s

atis

fact

ion

32

45

16

78

931

9304

9941

3193

0561

785

18

92

34

67

3193

0615

25In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

tS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts6

34

85

12

79

3193

0617

50W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

71

28

35

46

931

9306

2342

3193

0659

73In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

15

62

78

94

331

9306

7149

3193

0685

96WW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yC

usto

mer

sat

isfa

ctio

n5

13

98

47

26

3193

0740

95W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

42

19

36

57

831

9307

5306

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Cus

tom

er s

atis

fact

ion

51

26

73

48

931

9309

1303

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sPP

ropo

rtio

n of

wat

erbo

dies

mon

itore

d fo

r w

ater

qua

lity

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

Ser

vice

affo

rdab

ility

Ful

l life

-cyc

le c

osts

23

59

87

61

431

9309

4233

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

s7

12

83

54

69

3193

1035

14W

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

58

62

34

79

131

9310

9553

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

3193

1494

72In

fras

truc

ture

failu

re r

ates

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

53

49

62

71

831

9315

5513

3193

1609

1031

9318

5438

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

y7

13

92

65

48

3193

2225

7831

9327

2956

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

Ser

vice

affo

rdab

ility

81

29

37

45

631

9329

9083

Wha

t met

rics

does

you

r ut

ility

trac

k fo

r ev

alua

ting

the

perf

orm

ance

of

your

ope

ratio

ns?

(Che

ck a

ll th

at a

pply

)

Whe

n yo

ur u

tility

inve

sts

in n

ew in

fras

truc

ture

s, w

hat a

re

the

mos

t im

port

ant a

nd le

ast i

mpo

rtan

t fac

tors

that

the

utili

ty

take

s in

to a

ccou

nt d

urin

g de

cisi

on-m

akin

g? R

ank

mos

t im

port

ant (

1) to

leas

t im

port

ant (

9).

Que

stio

ns 2

1 -

25 :

7/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)













Other (FIB)

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency



Habitat protection

3193

3171

49IIn

fras

truc

ture

failu

re r

ates

81

39

24

65

731

9334

4298

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

d7

42

91

35

68

3193

3470

86WW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

52

39

16

47

831

9341

5818

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dC

usto

mer

sat

isfa

ctio

n9

51

86

42

73

3193

4255

44IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Cus

tom

er s

atis

fact

ion

61

29

43

75

831

9348

1286

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts8

32

91

47

56

3193

5988

62IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Gre

enho

use

gas

emis

sion

sP

ropo

rtio

n of

wat

erbo

dies

mon

itore

d fo

r w

ater

qua

lity

Cus

tom

er s

atis

fact

ion

Ful

l life

-cyc

le c

osts

3193

6165

1131

9366

5169

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

sed

for

non

drin

king

pur

pose

sE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

y5

12

34

67

89

3194

0804

98In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Ene

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

tS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts6

35

87

14

29

3194

6000

75In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

ita5

13

92

46

78

3194

6800

83In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

43

16

25

78

931

9471

7421

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Org

aniz

atio

nal r

espo

nsiv

enes

s,re

gual

tory

com

plia

nce,

infr

astr

uctu

rere

liabi

lity,

wor

kfor

cein

itiai

tives

,fin

anci

al

63

59

24

71

831

9500

1825

3195

0136

52C

usto

mer

sat

isfa

ctio

n

3195

0376

8431

9505

1408

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Ene

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dC

usto

mer

sat

isfa

ctio

nF

ull l

ife-c

ycle

cos

ts3

24

91

56

78

3195

0624

28In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yC

usto

mer

sat

isfa

ctio

n4

87

13

56

92

3195

0732

71In

fras

truc

ture

failu

re r

ates

Wat

er u

se p

er h

ouse

hold

/cap

itaC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

tS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts1

39

68

75

24

3195

1254

57C

usto

mer

sat

isfa

ctio

n6

98

17

53

42

3195

1741

35In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yC

usto

mer

sat

isfa

ctio

nS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts4

23

91

56

78

3195

3045

1431

9534

8931

Cus

tom

er s

atis

fact

ion

12

34

56

78

931

9541

3521

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

ita4

12

93

56

78

3195

6020

0831

9575

2603

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaC

usto

mer

sat

isfa

ctio

n

Wha

t met

rics

does

you

r ut

ility

trac

k fo

r ev

alua

ting

the

perf

orm

ance

of

your

ope

ratio

ns?

(Che

ck a

ll th

at a

pply

)

Whe

n yo

ur u

tility

inve

sts

in n

ew in

fras

truc

ture

s, w

hat a

re

the

mos

t im

port

ant a

nd le

ast i

mpo

rtan

t fac

tors

that

the

utili

ty

take

s in

to a

ccou

nt d

urin

g de

cisi

on-m

akin

g? R

ank

mos

t im

port

ant (

1) to

leas

t im

port

ant (

9).

Que

stio

ns 2

1 -

25 :

8/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)













Other (FIB)

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency



Habitat protection

3195

8135

1131

9582

1745

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

s5

12

94

63

78

3195

8553

5331

9597

1574

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

52

16

37

49

831

9621

2036

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dC

usto

mer

sat

isfa

ctio

n4

71

29

83

56

3196

2669

57IIn

fras

truc

ture

failu

re r

ates

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

25

48

13

76

931

9643

9144

91

28

47

35

631

9762

3291

WWat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

61

39

24

57

831

9833

2778

3198

3596

1031

9852

2946

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

71

26

53

48

931

9860

6236

CCus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

68

91

75

32

431

9975

5233

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sC

usto

mer

sat

isfa

ctio

nF

ull l

ife-c

ycle

cos

ts4

12

93

56

78

3202

0727

2132

0997

4821

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

Pro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

tS

ervi

ce a

fford

abili

tyF

ull l

ife-c

ycle

cos

ts4

15

23

67

89

3212

8036

91WW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

51

38

74

26

932

1294

1359

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

73

49

12

85

632

1296

6210

WWat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

43

56

12

78

932

1397

7400

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Gre

enho

use

gas

emis

sion

sF

ull l

ife-c

ycle

cos

ts6

35

71

24

89

3217

5221

23IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

sed

for

non

drin

king

pur

pose

sC

usto

mer

sat

isfa

ctio

n6

94

12

35

78

3217

5235

83In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Ser

vice

affo

rdab

ility

62

39

57

14

832

1752

4026

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

PPro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

y4

32

91

85

76

3217

5244

34CC

usto

mer

sat

isfa

ctio

n2

13

96

47

58

3217

5297

7232

1753

3860

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

12

34

56

98

732

1753

9637

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

ita5

21

97

63

48

Wha

t met

rics

does

you

r ut

ility

trac

k fo

r ev

alua

ting

the

perf

orm

ance

of

your

ope

ratio

ns?

(Che

ck a

ll th

at a

pply

)

Whe

n yo

ur u

tility

inve

sts

in n

ew in

fras

truc

ture

s, w

hat a

re

the

mos

t im

port

ant a

nd le

ast i

mpo

rtan

t fac

tors

that

the

utili

ty

take

s in

to a

ccou

nt d

urin

g de

cisi

on-m

akin

g? R

ank

mos

t im

port

ant (

1) to

leas

t im

port

ant (

9).

Que

stio

ns 2

1 -

25 :

9/15

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)













Other (FIB)

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency



Habitat protection

3217

5633

48IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

21

63

45

78

932

1757

9344

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

46

72

83

95

132

1761

3585

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

y8

12

34

56

79

3217

6156

97In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

41

29

35

67

832

1761

6597

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dP

ropo

rtio

n of

wat

erbo

dies

mon

itore

d fo

r w

ater

qua

lity

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

Ser

vice

affo

rdab

ility

Ful

l life

-cyc

le c

osts

28

91

67

34

532

1764

1118

3217

6442

40WW

ater

use

per

hou

seho

ld/c

apita

21

34

65

78

932

1766

6919

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

12

39

45

67

832

1769

2693

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

42

19

35

67

832

1771

7232

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

t4

32

91

67

85

3217

7527

9332

1776

5584

3217

8006

91In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

72

49

36

51

832

1782

4099

3217

8421

42W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dG

reen

hous

e ga

s em

issi

ons

Cus

tom

er s

atis

fact

ion

3217

8741

12In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

61

29

75

34

832

1789

5465

Infr

astr

uctu

re fa

ilure

rat

esW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sG

reen

hous

e ga

s em

issi

ons

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

Ful

l life

-cyc

le c

osts

3217

9643

35In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Ful

l life

-cyc

le c

osts

86

49

15

23

732

1797

3336

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Cus

tom

er s

atis

fact

ion

Ser

vice

affo

rdab

ility

71

29

34

56

832

1809

4751

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

51

29

34

76

832

1810

4319

Infr

astr

uctu

re fa

ilure

rat

esW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Ene

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dC

usto

mer

sat

isfa

ctio

nP

ropo

rtio

n of

com

mun

ity e

ngag

emen

t5

12

47

39

68

3218

1133

9532

1814

1777

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yC

usto

mer

sat

isfa

ctio

n8

12

93

45

67

3218

1688

126

23

95

47

18

3218

1757

24W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Ene

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dC

usto

mer

sat

isfa

ctio

n9

23

81

47

65

3218

2288

566

14

85

23

79

Wha

t met

rics

does

you

r ut

ility

trac

k fo

r ev

alua

ting

the

perf

orm

ance

of

your

ope

ratio

ns?

(Che

ck a

ll th

at a

pply

)

Whe

n yo

ur u

tility

inve

sts

in n

ew in

fras

truc

ture

s, w

hat a

re

the

mos

t im

port

ant a

nd le

ast i

mpo

rtan

t fac

tors

that

the

utili

ty

take

s in

to a

ccou

nt d

urin

g de

cisi

on-m

akin

g? R

ank

mos

t im

port

ant (

1) to

leas

t im

port

ant (

9).

Que

stio

ns 2

1 -

25 :

10/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)













Other (FIB)

Community feedback

Capital cost

Service lifetime

Climate Change


Energy efficiency



Habitat protection

3218

3271

22IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

Gre

enho

use

gas

emis

sion

sC

usto

mer

sat

isfa

ctio

n8

14

93

26

57

3218

5180

5832

1865

4204

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yC

usto

mer

sat

isfa

ctio

n

3218

7173

43In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

51

49

63

27

832

1879

1944

WWat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

61

47

85

23

932

1916

8425

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Ser

vice

affo

rdab

ility

23

45

67

81

932

1916

8834

Infr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Cus

tom

er s

atis

fact

ion

61

38

24

57

932

1926

5464

3219

6710

47W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sC

usto

mer

sat

isfa

ctio

n9

34

78

52

16

3219

9867

81C

usto

mer

sat

isfa

ctio

n7

21

98

56

43

3220

0568

6832

2008

0042

3220

1019

19In

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

taEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Cus

tom

er s

atis

fact

ion

61

49

23

75

832

2010

2010

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Was

tew

ater

trea

ted

per

hous

ehol

d/ca

pita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

Gre

enho

use

gas

emis

sion

sP

ropo

rtio

n of

wat

erbo

dies

mon

itore

d fo

r w

ater

qua

lity

Cus

tom

er s

atis

fact

ion

Pro

port

ion

of c

omm

unity

eng

agem

ent

Ser

vice

affo

rdab

ility

Ful

l life

-cyc

le c

osts

45

67

18

92

332

2022

1027

WWat

er u

se p

er h

ouse

hold

/cap

itaW

aste

wat

er tr

eate

d pe

r ho

useh

old/

capi

ta7

16

98

54

32

3220

2803

726

12

73

45

89

3220

5470

20W

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

Wat

er u

sed

for

non

drin

king

pur

pose

sEE

nerg

y co

nsum

ptio

n pe

r un

it of

wat

er s

erve

d an

d/or

trea

ted

59

41

28

67

332

2058

3611

IInfr

astr

uctu

re fa

ilure

rat

esW

ater

con

sum

ptio

n an

d/or

wat

er d

eliv

ery

effic

ienc

yW

ater

use

per

hou

seho

ld/c

apita

EEne

rgy

cons

umpt

ion

per

unit

of w

ater

ser

ved

and/

or tr

eate

dS

ervi

ce a

fford

abili

ty6

12

93

45

78

3221

3488

24IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

se p

er h

ouse

hold

/cap

itaW

ater

use

d fo

r no

n dr

inki

ng p

urpo

ses

PPro

port

ion

of w

ater

bodi

es m

onito

red

for

wat

er q

ualit

yP

ropo

rtio

n of

com

mun

ity e

ngag

emen

tF

ull l

ife-c

ycle

cos

ts7

21

83

54

69

3223

1168

33IIn

fras

truc

ture

failu

re r

ates

Wat

er c

onsu

mpt

ion

and/

or w

ater

del

iver

y ef

ficie

ncy

Wat

er u

sed

for

non

drin

king

pur

pose

s9

13

86

54

27

3223

3114

19In

fras

truc

ture

failu

re r

ates

Wat

er u

se p

er h

ouse

hold

/cap

ita

Wha

t met

rics

does

you

r ut

ility

trac

k fo

r ev

alua

ting

the

perf

orm

ance

of

your

ope

ratio

ns?

(Che

ck a

ll th

at a

pply

)

Whe

n yo

ur u

tility

inve

sts

in n

ew in

fras

truc

ture

s, w

hat a

re

the

mos

t im

port

ant a

nd le

ast i

mpo

rtan

t fac

tors

that

the

utili

ty

take

s in

to a

ccou

nt d

urin

g de

cisi

on-m

akin

g? R

ank

mos

t im

port

ant (

1) to

leas

t im

port

ant (

9).

Que

stio

ns 2

1 -

25 :

11/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)

Governing Board (e.g. Board of

Chief executive(s) (e.g., GM, CEO, City

Executive staff (e.g. Director of Public


Supervisor(s)

Line-level staff



Green team

Community

Major customers


Local media

Business leaders

Permitting agencies


Other (FIB)

3193

0353

77CC

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

3193

0359

38C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

3193

0359

84GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Sus

tain

abili

ty c

oord

inat

orG

reen

team

Com

mun

ityM

ajor

cus

tom

ers

Res

iden

tial c

usto

mer

sLo

cal m

edia

Bus

ines

s le

ader

s

3193

0360

67GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sus

tain

abili

ty c

oord

inat

orG

reen

team

3193

0393

34MM

id-le

vel m

anag

emen

t

3193

0499

4131

9305

6178

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

3193

0615

25GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Mid

-leve

l man

agem

ent

Com

mun

ityO

ther

util

ities

ser

ving

you

r ar

ea

3193

0617

50

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)

3193

0623

4231

9306

5973

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

3193

0671

4931

9306

8596

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

3193

0740

95E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tG

reen

team

3193

0753

06M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ff

3193

0913

03G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Chi

ef s

usta

inab

ility

offi

cer

Com

mun

ityM

ajor

cus

tom

ers

Res

iden

tial c

usto

mer

sLo

cal m

edia

Bus

ines

s le

ader

sP

erm

ittin

g ag

enci

esO

ther

util

ities

ser

ving

you

r ar

ea

3193

0942

33C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)S

uper

viso

r(s)

Com

mun

ityR

esid

entia

l cus

tom

ers

Loca

l med

ia

3193

1035

14G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Sup

ervi

sor(

s)M

ajor

cus

tom

ers

Bus

ines

s le

ader

s

3193

1095

5331

9314

9472

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

3193

1555

1331

9316

0910

3193

1854

38G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

3193

2225

7831

9327

2956

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

3193

2990

83

Who

adv

ocat

es fo

r su

stai

nabi

lity

prac

tices

in y

our

utili

ty?

(Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

1 -

25 :

12/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)





Supervisor(s)

Line-level staff



Green team

Community

Major customers


Local media

Business leaders

Permitting agencies


Other (FIB)

3193

3171

49MM

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ff

3193

3442

98GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3193

3470

86

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

3193

4158

18G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

3193

4255

44G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Gre

en te

amP

erm

ittin

g ag

enci

es

3193

4812

86G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Sup

ervi

sor(

s)G

reen

team

Maj

or c

usto

mer

sB

usin

ess

lead

ers

Per

mitt

ing

agen

cies

3193

5988

6231

9361

6511

3193

6651

69

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

3194

0804

98G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)C

hief

sus

tain

abili

ty o

ffice

rC

omm

unity

Maj

or c

usto

mer

sR

esid

entia

l cus

tom

ers

Loca

l med

iaB

usin

ess

lead

ers

Per

mitt

ing

agen

cies

Oth

er u

tiliti

es s

ervi

ng y

our

area

3194

6000

75G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Com

mun

ityM

ajor

cus

tom

ers

3194

6800

83G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Per

mitt

ing

agen

cies

3194

7174

21E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

t

3195

0018

2531

9501

3652

3195

0376

8431

9505

1408

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ff

3195

0624

28E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tE

nerg

y S

ervi

ce O

ffice

Em

ploy

ees

(4)

3195

0732

71E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

3195

1254

5731

9517

4135

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Sus

tain

abili

ty c

oord

inat

orC

omm

unity

Res

iden

tial c

usto

mer

sB

usin

ess

lead

ers

Oth

er u

tiliti

es s

ervi

ng y

our

area

3195

3045

1431

9534

8931

Gre

en te

amM

ajor

cus

tom

ers

Per

mitt

ing

agen

cies

3195

4135

21S

usta

inab

ility

coo

rdin

ator

3195

6020

0831

9575

2603

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)S

uper

viso

r(s)

Who

adv

ocat

es fo

r su

stai

nabi

lity

prac

tices

in y

our

utili

ty?

(Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

1 -

25 :

13/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)





Supervisor(s)

Line-level staff



Green team

Community

Major customers


Local media

Business leaders

Permitting agencies


Other (FIB)

3195

8135

1131

9582

1745

GGov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)

3195

8553

5331

9597

1574

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Loca

l med

ia

3196

2120

36C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Gre

en te

am

3196

2669

57G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)

3196

4391

44G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

3197

6232

91G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Per

mitt

ing

agen

cies

3198

3327

7831

9835

9610

3198

5229

46

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

3198

6062

3631

9975

5233

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ffC

omm

unity

Maj

or c

usto

mer

sR

esid

entia

l cus

tom

ers

Loca

l med

iaB

usin

ess

lead

ers

Per

mitt

ing

agen

cies

Oth

er u

tiliti

es s

ervi

ng y

our

area

3202

0727

2132

0997

4821

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ffS

usta

inab

ility

coo

rdin

ator

Gre

en te

amC

omm

unity

Res

iden

tial c

usto

mer

sLo

cal m

edia

Per

mitt

ing

agen

cies

Oth

er u

tiliti

es s

ervi

ng y

our

area

3212

8036

91E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

t

3212

9413

59C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)C

omm

unity

Maj

or c

usto

mer

sR

esid

entia

l cus

tom

ers

Bus

ines

s le

ader

sP

erm

ittin

g ag

enci

esO

ther

util

ities

ser

ving

you

r ar

ea

3212

9662

10G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Com

mun

ityR

esid

entia

l cus

tom

ers

Per

mitt

ing

agen

cies

3213

9774

00E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ff

3217

5221

23C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

3217

5235

83G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

3217

5240

26G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Oth

er u

tiliti

es s

ervi

ng y

our

area

3217

5244

34M

id-le

vel m

anag

emen

tC

hief

sus

tain

abili

ty o

ffice

r

3217

5297

7232

1753

3860

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

3217

5396

37G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Who

adv

ocat

es fo

r su

stai

nabi

lity

prac

tices

in y

our

utili

ty?

(Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

1 -

25 :

14/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)





Supervisor(s)

Line-level staff



Green team

Community

Major customers


Local media

Business leaders

Permitting agencies


Other (FIB)

3217

5633

48GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3217

5793

44C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)M

id-le

vel m

anag

emen

t

3217

6135

85G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3217

6156

97G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

3217

6165

97G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)G

reen

team

Com

mun

ityR

esid

entia

l cus

tom

ers

Bus

ines

s le

ader

sP

erm

ittin

g ag

enci

es

3217

6411

1832

1764

4240

Sup

ervi

sor(

s)

3217

6669

19G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3217

6926

93G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3217

7172

32G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)G

reen

team

Maj

or c

usto

mer

sB

usin

ess

lead

ers

Per

mitt

ing

agen

cies

3217

7527

9332

1776

5584

3217

8006

91G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Com

mun

ityR

esid

entia

l cus

tom

ers

3217

8240

9932

1784

2142

Gov

erni

ng B

oard

(e.

g. B

oard

of D

irect

ors,

City

Cou

ncil,

Boa

rd o

f Sup

ervi

sors

)C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

t

3217

8741

12E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)G

reen

team

Com

mun

ityP

erm

ittin

g ag

enci

es

3217

8954

65G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)

3217

9643

35G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)C

omm

unity

Bus

ines

s le

ader

s

3217

9733

36G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Com

mun

ityM

ajor

cus

tom

ers

3218

0947

51M

id-le

vel m

anag

emen

t

3218

1043

19C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)S

uper

viso

r(s)

Line

-leve

l sta

ff

3218

1133

9532

1814

1777

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

3218

1688

12C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

3218

1757

24C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)M

id-le

vel m

anag

emen

t

3218

2288

56G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Who

adv

ocat

es fo

r su

stai

nabi

lity

prac

tices

in y

our

utili

ty?

(Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

1 -

25 :

15/1

5

SSur

vey

Que

stio

n (r

ow)

Res

pond

ent

ID (

colu

mn)





Supervisor(s)

Line-level staff



Green team

Community

Major customers


Local media

Business leaders

Permitting agencies


Other (FIB)

3218

3271

22GG

reen

team

3218

5180

5832

1865

4204

3218

7173

4332

1879

1944

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Sup

ervi

sor(

s)

3219

1684

25CC

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Com

mun

ityM

ajor

cus

tom

ers

3219

1688

34GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

est

aff(

e.g.

Dire

ctor

ofP

ublic

Wor

ks,D

irect

or o

fRes

ourc

es,D

ir.of

Pla

nnin

g,D

ir.of

Eng

inee

ring,

Dir.

ofO

pera

tions

,Dep

uty

GM

,Dep

artm

entD

irect

or)

Loca

l med

ia

3219

2654

64CC

hief

sus

tain

abili

ty o

ffice

r

3219

6710

47GG

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3219

9867

81G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3220

0568

6832

2008

0042

3220

1019

19C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

tS

uper

viso

r(s)

Line

-leve

l sta

ffG

reen

team

Com

mun

ity

3220

1020

10G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Com

mun

ityR

esid

entia

l cus

tom

ers

Oth

er u

tiliti

es s

ervi

ng y

our

area

3220

2210

27G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

3220

2803

72S

uper

viso

r(s)

3220

5470

20E

xecu

tive

staf

f (e.

g. D

irect

or o

f Pub

lic W

orks

, Dire

ctor

of R

esou

rces

, Dir.

of P

lann

ing,

Dir.

of E

ngin

eerin

g, D

ir. o

f Ope

ratio

ns, D

eput

y G

M, D

epar

tmen

t Dire

ctor

)M

id-le

vel m

anag

emen

t

3220

5836

11C

hief

exe

cutiv

e(s)

(e.

g., G

M, C

EO

, City

Man

ager

)

3221

3488

24G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Mid

-leve

l man

agem

ent

Com

mun

ity

3223

1168

33M

id-le

vel m

anag

emen

tLi

ne-le

vel s

taff

3223

3114

19G

over

ning

Boa

rd (

e.g.

Boa

rd o

f Dire

ctor

s, C

ity C

ounc

il, B

oard

of S

uper

viso

rs)

Chi

ef e

xecu

tive(

s) (

e.g.

, GM

, CE

O, C

ity M

anag

er)

Exe

cutiv

e st

aff (

e.g.

Dire

ctor

of P

ublic

Wor

ks, D

irect

or o

f Res

ourc

es, D

ir. o

f Pla

nnin

g, D

ir. o

f Eng

inee

ring,

Dir.

of O

pera

tions

, Dep

uty

GM

, Dep

artm

ent D

irect

or)

Mid

-leve

l man

agem

ent

Sup

ervi

sor(

s)Li

ne-le

vel s

taff

Who

adv

ocat

es fo

r su

stai

nabi

lity

prac

tices

in y

our

utili

ty?

(Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

1/8

SSur

vey

Que

stio

n Q

26

-27(

row

)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e

Community engagement





Energy efficiency








Other

3193

0353

7731

9303

5938

Low

Impa

ct D

evel

opm

ent

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Min

imiz

ed th

e im

pact

and

/or

volu

me

of s

torm

wat

erP

rote

cted

hab

itats

and

/or

wet

land

s

3193

0359

84U

se o

f Env

isio

n ra

ting

syst

em o

n tw

o of

the

bigg

est p

roje

cts

we

have

eve

r un

dert

aken

. Thi

s sy

stem

gui

des

us

thro

ugh

look

ing

at p

roje

cts

holis

tical

ly,

with

a T

BL

pers

pect

ive

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

sE

nerg

y ef

ficie

ncy

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

Clim

ate

chan

ge r

eadi

ness

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3193

0360

67re

use

of e

xcav

ated

soi

ls fr

om p

ipel

ine

repl

acem

ent

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

s

3193

0393

34C

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3193

0499

4131

9305

6178

cost

to o

pera

te a

s se

t for

th b

y th

e P

ublic

Wor

ks D

irect

orEE

nerg

y ef

ficie

ncy

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3193

0615

2511

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3193

0617

5031

9306

2342

3193

0659

73so

lar

pane

lsCC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

y

3193

0671

4931

9306

8596

Rec

laim

ed w

ater

from

our

Was

tew

ater

pl

ant w

here

dur

ing

the

mon

ths

of M

ay

thro

ugh

Oct

ober

, the

re is

no

disc

harg

e fr

om o

ur p

lant

as

it is

all

used

for

irrig

atio

n.SS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsR

educ

ed p

otab

le w

ater

con

sum

ptio

nB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3193

0740

95R

egul

ar m

aint

enan

ce o

f exi

stin

g in

fras

truc

ture

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

y

3193

0753

06

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

2/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3193

0913

03T

iere

d ra

te w

ater

str

uctu

re.

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

sE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Min

imiz

ed th

e im

pact

and

/or

volu

me

of s

torm

wat

erP

rote

cted

fres

h w

ater

ava

ilabi

lity

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3193

0942

33W

aste

wat

er r

euse

at g

olf c

ours

e, c

ity

ballf

ield

s, e

tc.

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3193

1035

14E

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

y

3193

1095

5331

9314

9472

The

cus

tom

er is

#1.

Tak

ing

care

of

infr

astr

uctu

re is

sues

for

long

term

fix

es, i

nste

ad o

f sho

rt te

rm r

epai

rs.

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3193

1555

1331

9316

0910

3193

1854

38B

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3193

2225

7831

9327

2956

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

yP

roje

ct m

et a

nd/o

r ex

ceed

ed le

gisl

ativ

e ta

rget

s

3193

2990

8331

9331

7149

Non

-rev

enue

wat

erBB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3193

3442

98de

sign

and

con

stru

ctio

n of

wat

er

wel

ls.

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3193

3470

8631

9341

5818

A 1

.4 m

illio

n ki

low

att-

hour

s of

ene

rgy

per

year

sol

ar fi

eld

at o

ne o

f our

w

ellfi

elds

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

y

3193

4255

44A

nnua

l rat

e ad

just

men

ts b

ased

on

infr

astr

uctu

re im

prov

emen

t cos

tsCC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3193

4812

86re

habi

litat

ion

of o

lder

faci

lties

with

en

ergy

effi

cien

cy in

corp

orat

ed in

to

over

all p

roje

ct s

ucce

ss.

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

3/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3193

5988

6231

9361

6511

3193

6651

6931

9408

0498

Dee

p ro

ck tu

nnel

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

sE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Min

imiz

ed th

e im

pact

and

/or

volu

me

of s

torm

wat

erP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

Clim

ate

chan

ge r

eadi

ness

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3194

6000

75SS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3194

6800

83U

tiliz

ing

mat

eria

ls a

nd in

stal

latio

ns

that

giv

e th

e lo

nges

t ser

vice

able

life

.SS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

3194

7174

21R

ecla

imat

ion

of w

aste

wat

er fo

r aq

uife

r re

char

ge, i

ndus

tria

l use

, who

lesa

le

cust

omer

s an

d re

tail

cust

omer

s.SS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Impr

oved

env

ironm

enta

l ben

efits

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

yP

roje

ct m

et a

nd/o

r ex

ceed

ed le

gisl

ativ

e ta

rget

s

3195

0018

2531

9501

3652

3195

0376

8431

9505

1408

Com

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3195

0624

28S

ourc

e W

ater

Pro

tect

ion

Pro

gram

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Impr

oved

env

ironm

enta

l ben

efits

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sR

educ

e fu

ture

trea

tmen

t cos

ts

3195

0732

71w

e fo

llow

the

trip

le b

otto

m li

ne

appr

oach

to s

usta

inab

ility

.CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Ene

rgy

effic

ienc

yR

educ

ed p

otab

le w

ater

con

sum

ptio

nM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sC

limat

e ch

ange

rea

dine

ssB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3195

1254

57S

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3195

1741

35F

ull L

ife C

ycle

Cos

t Ana

lysi

s an

d T

riple

Bot

tom

Lin

eCC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Ene

rgy

effic

ienc

yP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

Clim

ate

chan

ge r

eadi

ness

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3195

3045

1431

9534

8931

Min

imiz

ed th

e im

pact

and

/or

volu

me

of s

torm

wat

erB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3195

4135

21R

esid

entia

l cus

tom

er r

ebat

e pr

ogra

m

for

low

flow

toile

ts, w

ashi

ng

mac

hine

s,di

shw

ashe

rsRR

educ

ed p

otab

le w

ater

con

sum

ptio

n

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

4/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3195

6020

0831

9575

2603

3195

8135

1131

9582

1745

maj

or e

nerg

y co

st r

educ

tion

in o

ur

wat

er tr

eatm

ent p

land

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

sE

nerg

y ef

ficie

ncy

3195

8553

5331

9597

1574

Use

of c

onse

rvat

ion

as a

sou

rce

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Ene

rgy

effic

ienc

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3196

2120

36M

anag

emen

t of e

nerg

y co

sts

asso

ciat

ed w

ith w

ater

del

iver

ies.

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tLo

wer

gre

enho

use

gas

emis

sion

sE

nerg

y ef

ficie

ncy

Clim

ate

chan

ge r

eadi

ness

3196

2669

57C

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Ene

rgy

effic

ienc

yP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

3196

4391

4431

9762

3291

recy

clin

g pl

ant w

ater

at n

ew tr

eatm

ent

plan

tCC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Ene

rgy

effic

ienc

y

3198

3327

7831

9835

9610

3198

5229

4631

9860

6236

Com

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ss

3199

7552

33R

euse

of t

reat

ed w

aste

wat

er fo

r no

n po

tabl

e us

eSS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsR

educ

ed p

otab

le w

ater

con

sum

ptio

nP

rote

cted

fres

h w

ater

ava

ilabi

lity

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3202

0727

2132

0997

4821

Ene

rgy

redu

ctio

n an

d G

HG

red

uctio

nCC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

yB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3212

8036

91na

nofil

trat

ion

plan

tIIm

prov

ed e

nviro

nmen

tal b

enef

itsP

rote

cted

fres

h w

ater

ava

ilabi

lity

Clim

ate

chan

ge r

eadi

ness

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

5/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3212

9413

59re

cent

ly c

onst

ruct

ed a

5m

dol

lar

oper

atio

ns c

ente

r th

at m

eets

LE

ED

S

and

fact

ors

in e

nerg

y sa

ving

s, c

arbo

n fo

otpr

int a

long

with

geo

ther

mal

he

atin

g an

d ai

r co

nditi

onin

g. a

lso

empl

oyed

tren

chle

ss te

chno

logy

on

reha

bing

an

8" w

ater

line

.CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

yR

educ

ed p

otab

le w

ater

con

sum

ptio

nM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

3212

9662

10Im

plem

enta

tion

of S

torm

wat

er B

est

Man

agem

ent P

ract

ices

into

Pub

lic

Impr

ovem

ent P

roje

cts

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Impr

oved

env

ironm

enta

l ben

efits

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Min

imiz

ed th

e im

pact

and

/or

volu

me

of s

torm

wat

erP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3213

9774

00Im

prov

ed e

nviro

nmen

tal b

enef

itsE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

3217

5221

23C

ost e

ffici

ency

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tE

nerg

y ef

ficie

ncy

3217

5235

8332

1752

4026

?

Unfor

tately

,wea

remo

stly r

eacti

vein

mana

gingo

ur inf

rastru

cture

asse

ts.We

have

forme

dana

sset

mana

geme

ntste

ering

group

anda

rema

kings

mall s

teps f

orward

.

3217

5244

3432

1752

9772

3217

5338

60CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

n

3217

5396

3732

1756

3348

Com

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Clim

ate

chan

ge r

eadi

ness

Pro

ject

met

and

/or

exce

eded

legi

slat

ive

targ

ets

3217

5793

4432

1761

3585

3217

6156

97C

onse

rvat

ion

outr

each

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsR

educ

ed p

otab

le w

ater

con

sum

ptio

nM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

3217

6165

97CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Ene

rgy

effic

ienc

yR

educ

ed p

otab

le w

ater

con

sum

ptio

nP

rote

cted

hab

itats

and

/or

wet

land

sB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

yP

roje

ct m

et a

nd/o

r ex

ceed

ed le

gisl

ativ

e ta

rget

s

3217

6411

1832

1764

4240

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tE

nerg

y ef

ficie

ncy

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

y

3217

6669

19

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

6/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3217

6926

93P

ublic

edu

catio

n ef

fort

s re

gard

ing

valu

e of

wat

er in

fras

truc

ture

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3217

7172

32R

eadi

ng m

eter

s by

AM

I/AM

RCC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

yR

educ

ed p

otab

le w

ater

con

sum

ptio

nB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3217

7527

9332

1776

5584

3217

8006

91S

CA

DA

Dai

ly r

eads

. Eve

ry n

ight

we

achi

eve

0gpm

flow

s, s

o w

hen

ther

e is

a

leak

we

know

imm

edia

tely

.CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Low

er g

reen

hous

e ga

s em

issi

ons

Ene

rgy

effic

ienc

yR

educ

ed p

otab

le w

ater

con

sum

ptio

nM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3217

8240

9932

1784

2142

3217

8741

12B

rack

ish

wat

er R

ever

se O

smos

is n

ow

prov

ide

two-

third

s of

our

Sum

mer

time

dem

and,

red

ucin

g ou

r de

pend

ance

on

our

thre

aten

ed "

hist

oric

al"

wat

er

sour

ce a

quife

r.CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

yP

roje

ct m

et a

nd/o

r ex

ceed

ed le

gisl

ativ

e ta

rget

s

3217

8954

6532

1796

4335

Infr

astr

uctu

re is

des

igne

d ba

sed

on

tota

l life

cyc

le c

osts

whi

ch in

clud

e en

ergy

.SS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsE

nerg

y ef

ficie

ncy

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3217

9733

36R

ipar

ian

Res

erve

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

3218

0947

51B

i-ann

ual c

lean

ing

and

insp

ectio

n of

ou

r w

ater

tank

sCC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

7/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3218

1043

19N

one

are

in p

lace

cur

rent

ly. T

he

tran

sitio

n is

cur

rent

ly u

nder

way

and

so

me

boar

d m

embe

rs w

ill b

e go

ing

to

jail

soon

for

mis

appr

opria

tion

of fu

nds

and

poss

ibly

con

trac

tor

kick

back

s.CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yC

limat

e ch

ange

rea

dine

ssA

func

tioni

ngbo

ard

wou

ldal

sobe

nice

.

3218

1133

9532

1814

1777

Reu

se o

f was

tew

ater

effl

uent

for

non-

pota

ble

use

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsR

educ

ed p

otab

le w

ater

con

sum

ptio

nP

rote

cted

fres

h w

ater

ava

ilabi

lity

3218

1688

12w

orki

ng o

n cu

stom

er c

onse

rvat

ion

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3218

1757

24Im

plem

enta

tion

of A

sset

Man

agem

ent

Pro

gram

with

on-

goin

g co

nditi

on

asse

ssm

ent

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Impr

oved

env

ironm

enta

l ben

efits

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3218

2288

56sm

art m

eter

sCC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Buy

-in a

nd s

uppo

rt fr

om th

e le

ader

ship

and

gov

erni

ng b

ody

3218

3271

22O

ur h

ydro

ele

ctric

uni

tsSS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

s

3218

5180

5832

1865

4204

3218

7173

43R

euse

of w

ater

trea

tmen

t pro

cess

w

ater

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tR

educ

ed p

otab

le w

ater

con

sum

ptio

n

3218

7919

44C

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

Ene

rgy

effic

ienc

yP

rote

cted

fres

h w

ater

ava

ilabi

lity

Pro

tect

ed h

abita

ts a

nd/o

r w

etla

nds

3219

1684

25di

rect

iona

l dril

ling

SSta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nLo

wer

gre

enho

use

gas

emis

sion

sR

educ

ed p

otab

le w

ater

con

sum

ptio

nP

rote

cted

hab

itats

and

/or

wet

land

s

3219

1688

34C

NG

veh

icle

s. S

truc

tura

l lin

ing

of

wat

er m

ains

vs.

rep

lace

men

t.IIm

prov

ed e

nviro

nmen

tal b

enef

itsLo

wer

gre

enho

use

gas

emis

sion

s

3219

2654

64E

nerg

y ef

ficie

ncy

3219

6710

47kn

owle

dge

IImpr

oved

env

ironm

enta

l ben

efits

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

y

3219

9867

81el

imin

atin

g in

filtr

atio

n in

to s

ewer

sMM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

3220

0568

68

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

Que

stio

ns 2

6 -

27 :

8/8

SSur

vey

Que

stio

n (r

ow)

Brie

fly d

escr

ibe

wha

t you

wou

ld

cons

ider

to b

e yo

ur u

tility

's m

ost

succ

essf

ul s

usta

inab

le in

fras

truc

ture

pr

actic

e.

Res

pond

ent

ID (

colu

mn)

Ope

n-E

nded

Res

pons

e






Energy efficiency








Other

3220

0800

4232

2010

1919

Fis

h pa

ssag

e pr

ojec

ts o

n di

vers

ions

CCom

mun

ity e

ngag

emen

t thr

ough

out t

he p

roce

ssS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Impr

oved

env

ironm

enta

l ben

efits

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3220

1020

10CC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nIm

prov

ed e

nviro

nmen

tal b

enef

itsM

inim

ized

the

impa

ct a

nd/o

r vo

lum

e of

sto

rmw

ater

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yP

rote

cted

hab

itats

and

/or

wet

land

sB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3220

2210

27n/

aCC

omm

unity

eng

agem

ent t

hrou

ghou

t the

pro

cess

Sta

keho

lder

and

/or

boar

d sa

tisfa

ctio

nC

ost e

ffici

ency

ove

r th

e lif

etim

e of

the

proj

ect

3220

2803

72R

epla

cem

ent o

f old

er s

teel

wat

er li

nes

CCos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3220

5470

2032

2058

3611

Ene

rgfy

man

agem

ent f

or tr

eatm

ent

and

pum

ping

faci

litie

s.EE

nerg

y ef

ficie

ncy

3221

3488

24Le

ak d

etec

tion

and

repa

irSS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

tIm

prov

ed e

nviro

nmen

tal b

enef

itsE

nerg

y ef

ficie

ncy

Red

uced

pot

able

wat

er c

onsu

mpt

ion

Pro

tect

ed fr

esh

wat

er a

vaila

bilit

yC

limat

e ch

ange

rea

dine

ssB

uy-in

and

sup

port

from

the

lead

ersh

ip a

nd g

over

ning

bod

y

3223

1168

33en

ergy

aud

it &

upg

rade

sSS

take

hold

er a

nd/o

r bo

ard

satis

fact

ion

Cos

t effi

cien

cy o

ver

the

lifet

ime

of th

e pr

ojec

t

3223

3114

19

Wha

t fac

tors

mak

e th

is (

i.e. y

our

resp

onse

abo

ve)

the

mos

t suc

cess

ful s

usta

inab

le in

fras

truc

ture

pr

actic

e? (

Che

ck a

ll th

at a

pply

)

current sustainable infrastructure practices final ... utility... · sustainable infrastructure...

Documents