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Page 1: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants
Page 2: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

Current andUpcomingProgram Changesfor FHA, VA &RHS

Page 3: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

CONFIDENTIAL. PROPRIETARY. INTERNAL USE ONLY

Ginnie Mae Summit 2015INDUSTRY CONCERNS: Current and Upcoming Program Changes for

FHA, VA and RHS

FHA UpdateSeptember 21, 2015

Presented by:Kevin StevensDirectorHome Mortgage Insurance Division

Page 4: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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4

FHA Single Family Priorities

Working with the industry participants toenhance business processes,

communication, and policy clarity.

Making it Easier to Do Business

Implementing responsible ways ofproviding first-time homebuyers and

underserved, credit worthy borrowersaccess to credit to ensure long-term

homeownership success.

Expanding Access to Credit

Balancing our mission with sound lendingpractices to ensure the health of the Mutual

Mortgage Insurance Fund.

Ensure Long-term Viability of MMIFund

Page 5: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Today’s Presentation

• FHA Single Family Housing Priorities

• Expanding Access to Credit— Single Family Housing Policy Handbook— Quality Assurance Framework— Home Equity Conversion Mortgages

• Ensuring Long-term Viability of the Mutual MortgageInsurance Fund

• Making it Easier to Do Business with FHA— Strategies for Moving Forward— Electronic Appraisal Delivery Portal

5

Page 6: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Implementing responsible ways of providing first-timehomebuyers and underserved, credit worthy borrowers

access to credit to ensure long-term homeownership success.

Expanding Access to Credit

6

Page 7: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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FHA Purchases and Access to Credit

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

2010 2011 2012 2013 2014 2015 (on7/31)

Non-First

First

28%

30% 27%27%

18%72% 70% 73% 73%

82%

Source: FHA Home Mortgage Insurance Division

FHA Share of Portfolio: First-Time Homebuyers

7

Page 8: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

8Source: HUD

8

A Half Percentage Point Reduction in the Annual MIPPremium…

1. Based on average loan size of $180,000

Saves $900 annually for an average household.1

Saves $2-$3 billion for these households.

Benefits 2-3 million households over the next 3 years.

Nearly 250,000 additional creditworthy, responsible families will

be able to afford to buy over the next 3 years.

Page 9: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Affect of MIP Reduction

Page 10: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Takes a targeted approach to expanding accessand affordability.

10

Blueprint for Access

Quality Assurance Framework

• Provide clarity and transparency

• Four components:1. FHA Single Family Housing Policy Handbook2. Lender Performance Management3. Loan Quality Assessment4. Loan Sampling

Page 11: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Quality Assurance Framework

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FHA wants to:• Provide clear rules of the road.

• Encourage responsible behavior.

So lenders can:• Originate loans with confidence.

• Focus on the quality of their processes and lend to all qualifiedborrowers.

Page 12: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Single Family Housing Policy Handbook

Expanding Access to Credit

12

Page 13: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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FHA’s Single Family Housing Policy Handbook (SF Handbook;HUD Handbook 4000.1) is a consolidated, consistent, andcomprehensive single source for FHA Single Family HousingPolicy:

• Consolidated: Eventually, all SF Mortgagee Letters, Housing Notices,Handbooks, and other policy documents will be consolidated into asingle source.

• Consistent: Consistent format and terms throughout the SF Handbooksupport easier use – a key to FHA’s Access to Credit strategy.

• Comprehensive: The SF Handbook will cover all Single Family Housingpolicy.

SF Handbook Overview

Page 14: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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• One piece of Blueprint for Access Quality AssuranceFramework.

• Mitigates defects and increases origination quality.

• Supports increased originations of FHA mortgages.

Supports Access to Credit

Page 15: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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• Consolidated over 450 existing Handbooks, MortgageeLetters and other policy documents into one source.

• SF Handbook Transmittals list all of the policy documents tobe superseded in whole or in part on the relevant effectivedate

Consolidated Source

Page 16: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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• Offers a single, comprehensive source.

• Eliminates a labor-intensive process to find precise policyinformation in multiple documents.

• Delivers easier access:― Online SF Handbook provides advanced search, compare, and

other features.

Comprehensive Content

Page 17: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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FHA Single Family Housing Policy Handbook Development Progress

Page 18: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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• Claims and Disposition;

• Title I;

• Home Equity Conversion Mortgages; and

• Condominium Project Approval.

SF Housing Policy Handbook: Sections Stillto Come

Page 19: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Balancing our mission with sound lending practicesto ensure the health of the Mutual Mortgage

Insurance Fund.

Ensure Long-term Viabilityof MMIF

19

Page 20: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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As a Result of the Crisis, FHA Premiums Needed to beRaised to Better Cover Losses and Build Capital

Page 21: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Working with industry participants to enhancebusiness processes, communication, and policy

clarity.

Making it Easier to Do Business

21

Page 22: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Making it Easier to Do Business with FHA• FHA SF Handbook – create a single authoritative source

for FHA SF policy.

• Implement broader use of e-Signature policy.

• Business Transformation – implement new capabilitiesand moving some systems to a new HUD technologyplatform:– Electronic Appraisal Delivery Portal: improving access to data earlier

in the process to improve risk management and to minimize paper.– Lender Electronic Assessment Portal: enabling FHA to better identify,

mitigate, and manage counterparty risk; automate manual processes;and replace antiquated technology.

– Leverage industry data standards where possible.

22

Page 23: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Technology and Business TransformationStrategies and Goals

• FHA’s Business Transformation goals are to:− Increase operational efficiencies and replace legacy infrastructure;

− Enhance processes and tools throughout the organization and for stakeholders;

− Improve risk management capabilities; and

− Make it easier to do business with FHA.

Page 24: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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FHA Single Family Business TransformationOverview

TOTAL / MISMO

Origination through Endorsement

SF Housing PolicyHandbook

(HUD Handbook 4000.1)

Electronic AppraisalDelivery

eCase Binder

24

Page 25: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Electronic Appraisal Delivery (EAD) Electronic Appraisal Process

EAD and the Electronic Appraisal Process

25

Page 26: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Single Family credit policy initiatives on the horizon.

A Look Ahead

26

Page 27: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Future Polices

• Energy Efficiency

– PACE

– Home Energy Score

• Condominium Project Approval

• Alternative/Advanced Credit scoring models

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Page 28: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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• Phone: Monday-Friday, 8 a.m. to 8 p.m., ET.Toll Free: (800) CALL-FHA or (800) 225-5342.

• Email: [email protected] .

• www.hud.gov/ answers : 1600+ Qs and As addressing 90% of ourphone calls and announcements of policy changes and trainingopportunities.

• FHA INFO emails: Frequent email notifications of new policies andtraining opportunities for anyone who signs up.

The FHA Resource Center

Page 29: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

FHA’s Office of Single Family Housing

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Thank You

29

Page 30: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

Single Family HousingGuaranteed Loan Program

Michelle C. Corridon

Deputy Director

Page 31: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Program Overview

Program Growth

Rural Development Portfolio

Program Performance

Automation Initiatives

Lender Monitoring

Training Opportunities

Presentation Agenda

Page 32: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Guaranteed Loan ProgramOverview• No down-payment required

• 30 year fixed interest rates

• Automated Loan Closing System

• Customarily purchase transactions, few refinances

• 85% first time homebuyers

• 10% new construction

• Low and moderate income households

• Rural areas = up to 90% of the USA

Page 33: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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SFH Guaranteed Loan ProgramGrowth

Page 34: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Rural Development Direct andGuaranteed Loan Portfolio

Page 35: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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SFH Guaranteed LoanPerformance

Page 36: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Paperless environment

Payment of fee through pay.gov

99% of lenders participating

Loan Note Guarantee available on-line

Automated Loan Closing

Page 37: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Automated Loan Closing

Page 38: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Front end to Imaging System

Is the electronic file for the loan

Work flow enabled

Electronic Case File (ECF)

Page 39: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Loss Mitigation Delegation

• Pilot began 2 years ago.

• Permanent program effective as of 8/1/2015.

• 5 servicers will participate by the end ofSeptember constituting 80% of the RHSportfolio.

• Quarterly and annual reviews of servicercompliance will be completed by Deloitte andthe CSC.

Page 40: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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EDI Updates

• Move from quarterly to monthly statusupdates for all loans.

• Allow for the use of greater range of codesand multiple codes in a reporting cycle,mirroring FHA.

• Beginning Q2 2016 with a 6 month adoptionperiod for servicers.

• Working with Black Knight

Page 41: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Lender and Servicer Monitoring

• Contractor – Deloitte & Touche LLP completing a combination of:

• Site visits

• Desk reviews

• Unscheduled site visits

• 94 reviews scheduled for origination, servicing, and expanded

• Development of program risk management tool assess overallperformance in origination and servicing. Implementation Fall2015.

• Planning stage updating test questions and schedule for FY 2016.

• Stuart Walden – [email protected] or 202-690-4507

Page 42: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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Training

Page 43: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

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New service -https://public.govdelivery.com/accounts/USDARD/subscriber/new

Email Subscriptions

Page 44: Current and Upcoming...Lender Performance Management 3. Loan Quality Assessment 4. Loan Sampling FHA’s Office of Single Family Housing 11 Quality Assurance Framework 11 FHA wants

Michelle C. CorridonDeputy Director, USDA Rural Development

[email protected]

@usdard

/USDA

michelle-c-corridon-pmp