cuny office of institutional research and assessmentbaruch brooklyn city hunter lehman queens york...

2002 Student Experience Survey CUNY Office of Institutional Research and Assessment i

Table of Contents

Table 1 Profile of Undergraduates Senior Colleges ......................................................................................................................................... 1 Comprehensive Colleges........................................................................................................................... 2 Community Colleges.................................................................................................................................. 3

Table 2 Economic Resources Senior Colleges ......................................................................................................................................... 4 Comprehensive Colleges........................................................................................................................... 5 Community Colleges.................................................................................................................................. 6

Table 3 Family Obligations Senior Colleges ......................................................................................................................................... 7 Comprehensive Colleges........................................................................................................................... 8 Community Colleges.................................................................................................................................. 9

Table 4 Educational Aspirations and Cultural Capital Senior Colleges ....................................................................................................................................... 10 Comprehensive Colleges......................................................................................................................... 12 Community Colleges................................................................................................................................ 14

Table 5 Use of Time (full-time students) Senior Colleges ....................................................................................................................................... 16 Comprehensive Colleges......................................................................................................................... 18 Community Colleges................................................................................................................................ 20

Table 6 Access to, and Use of, Technology Senior Colleges ....................................................................................................................................... 22 Comprehensive Colleges......................................................................................................................... 25 Community Colleges................................................................................................................................ 28

Table 7 Interaction with Other Students Senior Colleges ....................................................................................................................................... 31 Comprehensive Colleges......................................................................................................................... 32 Community Colleges................................................................................................................................ 33

Table 8 Interaction with Faculty Senior Colleges ....................................................................................................................................... 34 Comprehensive Colleges......................................................................................................................... 35 Community Colleges................................................................................................................................ 36

2002 Student Experience Survey CUNY Office of Institutional Research and Assessment ii

Table 9 Course Taking Patterns and Availability of Courses Senior Colleges ....................................................................................................................................... 37 Comprehensive Colleges......................................................................................................................... 40 Community Colleges................................................................................................................................ 43

Table 10A Satisfaction with Academic Quality Senior Colleges ....................................................................................................................................... 46 Comprehensive Colleges......................................................................................................................... 48 Community Colleges................................................................................................................................ 50

Table 10B Satisfaction with Academic Support Services Senior Colleges ....................................................................................................................................... 52 Comprehensive Colleges......................................................................................................................... 55 Community Colleges................................................................................................................................ 58

Table 10C Satisfaction with Counseling and Other Student Services Senior Colleges ....................................................................................................................................... 61 Comprehensive Colleges......................................................................................................................... 63 Community Colleges................................................................................................................................ 65

Table 10D Satisfaction with Administrative Services Senior Colleges ....................................................................................................................................... 67 Comprehensive Colleges......................................................................................................................... 69 Community Colleges................................................................................................................................ 71

Table 10E Student Satisfaction with Other Services Senior Colleges ....................................................................................................................................... 73 Comprehensive Colleges......................................................................................................................... 75 Community Colleges................................................................................................................................ 77

Sampling Plan, Administration and Weighting........................................................................................................... 79 Student Experience Survey .......................................................................................................................................... 81

Baruch Brooklyn City Hunter Lehman Queens YorkTotal

SeniorTotal CUNY

% % % % % % % % %Gender*

Male 42.9 38.3 48.7 30.3 27.6 36.8 29.1 36.5 37.8Female 57.1 61.7 51.3 69.7 72.4 63.2 70.9 63.5 62.2

Race/Ethnicity*American Indian 0.1 0.0 0.3 0.2 0.1 0.1 0.2 0.1 0.2Asian/Pacific Islander 29.3 10.6 16.2 16.9 4.4 21.8 11.5 17.3 14.2Black 20.7 30.8 38.5 20.3 38.3 10.5 64.5 27.4 31.5Hispanic 19.0 10.5 31.6 22.1 45.3 15.4 16.5 21.7 25.4White 31.0 48.1 13.4 40.6 11.9 52.2 7.2 33.4 28.8

Age*Under 25 Years 67.2 66.5 56.2 67.3 46.6 65.0 46.6 61.9 63.225 Years Old or Older 32.8 33.5 43.8 32.7 53.4 35.0 53.4 38.1 36.8

Religious PreferenceCatholic 29 21 34 35 45 35 29 32 37Protestant 9 8 9 9 10 8 12 9 8Jewish 10 21 2 3 0 15 1 8 6Islamic 5 2 7 3 3 7 8 5 5Hindu 3 1 3 3 2 2 0 2 2Russian/Greek Orthodox 3 0 4 1 1 3 5 2 2Buddhist 4 4 1 3 1 5 0 3 2Other 17 21 17 16 25 8 34 18 21No Preference 20 21 23 26 14 17 11 20 18

*Based on Fall 2001 registration data.

Table 1Profile of Undergraduates

Senior Colleges

2002 Student Experience Survey CUNY Office of Institutional Research and Assessment 1

John Jay Medgar Evers NYCCTStatenIsland

Total Comprehensive

Total CUNY

% % % % % %Gender*

Male 40.3 21.8 50.2 40.7 41.0 37.8Female 59.7 78.2 49.8 59.3 59.0 62.2

Race/Ethnicity*American Indian 0.2 0.2 0.1 0.2 0.2 0.2Asian/Pacific Islander 5.3 1.2 12.8 9.4 8.2 14.2Black 30.2 92.3 47.5 11.4 38.5 31.5Hispanic 37.9 5.0 27.1 9.9 22.6 25.4White 26.3 1.3 12.5 69.1 30.6 28.8

Age*Under 25 Years 68.1 35.8 65.6 66.7 62.7 63.225 Years Old or Older 31.9 64.2 34.4 33.3 37.3 36.8

Religious PreferenceCatholic 47 22 31 54 40 37Protestant 6 14 7 7 8 8Jewish 3 1 2 5 3 6Islamic 3 2 4 5 4 5Hindu 1 0 2 1 1 2Russian/Greek Orthodox 0 0 1 1 1 2Buddhist 1 1 2 2 2 2Other 19 47 32 12 25 21No Preference 19 12 19 12 16 18



Comprehensive Colleges


BMCC Bronx Hostos KCC LaGuardia QCCTotal

CommunityTotal CUNY

% % % % % % % %Gender*

Male 35.5 34.0 23.6 41.3 37.0 42.1 37.5 37.8Female 64.5 66.0 76.4 58.7 63.0 57.9 62.5 62.2

Race/Ethnicity*American Indian 0.2 0.1 0.1 0.1 0.2 0.2 0.2 0.2Asian/Pacific Islander 14.0 2.5 3.5 10.2 21.4 22.5 14.1 14.2Black 42.2 39.8 25.4 31.6 19.7 28.0 32.1 31.5Hispanic 31.1 53.6 69.2 13.2 38.8 21.0 31.0 25.4White 12.5 4.0 1.9 44.8 20.0 28.3 22.7 28.8

Age*Under 25 Years 62.6 53.9 43.7 73.8 64.2 70.1 64.9 63.225 Years Old or Older 37.4 46.1 56.3 26.2 35.8 29.9 35.1 36.8

Religious PreferenceCatholic 38 45 52 27 47 40 40 37Protestant 6 6 5 6 6 7 6 8Jewish 1 1 0 11 1 6 3 6Islamic 4 3 5 2 10 6 5 5Hindu 3 0 1 4 4 2 3 2Russian/Greek Orthodox 1 0 2 1 2 6 2 2Buddhist 1 0 0 4 3 2 2 2Other 26 28 22 28 16 18 23 21No Preference 20 17 14 17 12 13 16 18



Community Colleges



SeniorTotal CUNY

% % % % % % % % %Household Income

Less than $10,000 5 10 16 12 12 8 15 11 16$10,000 to $14,999 11 11 11 12 12 7 11 11 13$15,000 to $19,999 8 10 9 7 9 9 8 8 10$20,000 to $24,999 13 9 12 10 12 10 11 11 11$25,000 to $29,999 6 11 10 11 14 9 11 10 9$30,000 to $39,999 13 12 13 12 16 11 12 12 12$40,000 to $49,999 13 8 7 11 7 9 8 10 8$50,000 to $59,999 7 10 7 7 6 9 8 8 7$60,000 to $69,999 5 3 5 7 4 6 3 5 4$70,000 or more 18 15 11 12 10 23 11 15 11

Less than $15,000 16 21 26 24 23 15 27 21 28Less than $20,000 25 31 35 31 32 24 34 30 38Less than $30,000 44 51 56 52 58 43 57 50 58Less than $40,000 57 63 70 63 74 54 69 63 70Less than $50,000 69 71 77 75 81 62 77 72 78

Financially Dependent On ParentsYes, fully 32 37 31 34 24 35 24 32 31Yes, partially 28 25 23 26 17 26 20 25 23No 40 38 46 40 59 38 57 43 45

Work ObligationsDo not work 27 24 35 25 19 28 24 26 30Work up to 20 hours per week 25 31 29 31 26 30 21 28 26Work more than 20 hours per week 47 45 36 44 55 42 56 46 44

Table 2Economic Resources

Senior Colleges



Total Comprehensive

Total CUNY

% % % % % %Household Income

Less than $10,000 12 16 22 10 15 16$10,000 to $14,999 8 13 12 10 11 13$15,000 to $19,999 9 13 11 6 10 10$20,000 to $24,999 10 15 11 8 11 11$25,000 to $29,999 10 13 11 6 10 9$30,000 to $39,999 11 11 12 9 11 12$40,000 to $49,999 7 8 7 8 7 8$50,000 to $59,999 8 5 7 9 7 7$60,000 to $69,999 6 3 2 9 5 4$70,000 or more 18 4 5 24 13 11

Less than $15,000 20 29 34 21 26 28Less than $20,000 29 42 45 27 36 38Less than $30,000 50 70 67 42 56 58Less than $40,000 61 80 79 51 67 70Less than $50,000 68 88 86 59 74 78

Financially Dependent On ParentsYes, fully 31 16 31 31 29 31Yes, partially 23 18 19 25 22 23No 47 66 50 44 50 45

Work ObligationsDo not work 27 25 30 22 26 30Work up to 20 hours per week 21 25 28 32 26 26Work more than 20 hours per week 52 50 43 46 47 44

Table 2Economic ResourcesComprehensive Colleges



CommunityTotal CUNY

% % % % % % % %Household Income

Less than $10,000 23 26 33 19 21 18 22 16$10,000 to $14,999 18 20 19 15 16 10 16 13$15,000 to $19,999 12 13 13 7 13 11 11 10$20,000 to $24,999 10 9 10 15 10 13 11 11$25,000 to $29,999 8 11 6 8 12 8 9 9$30,000 to $39,999 13 11 10 9 11 11 11 12$40,000 to $49,999 7 2 4 5 8 8 6 8$50,000 to $59,999 6 3 2 7 3 8 5 7$60,000 to $69,999 3 2 2 4 3 5 3 4$70,000 or more 2 3 2 11 3 8 5 11

Less than $15,000 41 46 52 34 37 28 38 28Less than $20,000 53 59 65 41 50 40 50 38Less than $30,000 70 79 82 63 72 60 69 58Less than $40,000 83 90 91 73 83 72 81 70Less than $50,000 90 92 95 78 91 80 87 78

Financially Dependent On ParentsYes, fully 31 26 18 42 29 37 32 31Yes, partially 24 23 13 20 26 23 23 23No 46 51 68 37 44 41 45 45

Work ObligationsDo not work 42 35 36 36 38 29 37 30Work up to 20 hours per week 17 30 27 29 25 20 23 26Work more than 20 hours per week 40 34 37 36 37 52 40 44

Table 2Economic Resources

Community Colleges



SeniorTotal CUNY

% % % % % % % % %Marital Status

Never Married 77 75 75 80 64 72 62 74 73Married 12 16 14 12 19 18 25 16 15Divorced 4 5 5 2 6 4 4 4 4Separated 1 1 2 2 5 2 2 2 3Widowed 0 1 0 0 1 0 1 0 0Other 4 3 3 4 5 3 5 4 5

Parental ObligationsSupporting at least one child, any age 12 19 18 10 38 17 31 18 22

Supporting at least one child under 5 years old 5 7 7 6 14 9 13 8 10

Supporting at least one child 6 to 12 years old 3 9 7 2 16 8 15 7 9

Supporting at least one child 13 to 18 years old 4 6 7 2 14 6 10 6 6

Single Parent (not married, supporting children) 7 8 12 4 22 6 15 9 13

Table 3Family Obligations

Senior Colleges



Total Comprehensive

Total CUNY

% % % % % %Marital Status

Never Married 80 59 73 67 72 73Married 10 18 14 20 15 15Divorced 3 8 3 4 4 4Separated 1 10 4 3 4 3Widowed 0 0 0 1 0 0Other 4 6 6 6 5 5

Parental ObligationsSupporting at least one child, any age 20 49 27 24 27 22

Supporting at least one child under 5 years old 9 19 10 8 10 10

Supporting at least one child 6 to 12 years old 9 25 11 12 13 9

Supporting at least one child 13 to 18 years old 5 16 8 9 9 6

Single Parent (not married, supporting children) 13 33 17 9 16 13

Table 3Family Obligations




CommunityTotal CUNY

% % % % % % % %Marital Status

Never Married 71 68 57 78 76 71 72 73Married 15 14 19 13 14 17 15 15Divorced 4 3 6 3 2 5 4 4Separated 3 8 9 1 4 3 4 3Widowed 1 1 0 0 0 1 1 0Other 5 6 9 5 5 4 5 5

Parental ObligationsSupporting at least one child, any age 25 42 47 18 19 18 25 22

Supporting at least one child under 5 years old 15 23 23 7 10 9 13 10

Supporting at least one child 6 to 12 years old 8 18 21 9 6 9 10 9

Supporting at least one child 13 to 18 years old 4 8 13 6 6 4 6 6

Single Parent (not married, supporting children) 16 31 31 11 13 10 16 13

Table 3Family ObligationsCommunity Colleges


Baruch Brooklyn City Hunter Lehman Queens York

Total Senior

CollegesTotal CUNY

% % % % % % % % %Highest Degree Intended

None 0 1 1 1 1 0 2 1 1Vocational certificate 0 0 0 0 0 0 0 0 0Associate degree 1 2 1 1 0 1 2 1 7Bachelor's degree 26 15 18 21 26 21 22 21 27Master's degree 53 48 36 42 44 48 50 46 39Ph.D. or other doctoral degree 11 18 24 22 19 18 18 18 15Professional degree 5 8 14 7 5 7 4 7 6Other 0 1 0 0 0 0 0 0 0Not Sure 3 8 5 6 4 5 3 5 5

Plans at This CollegeComplete only a few courses 1 1 1 1 0 1 1 1 2Transfer to another CUNY college before graduating 2 6 5 5 3 4 6 4 10Transfer to a college outside CUNY before graduating 3 3 6 7 5 1 4 4 5Earn a degree at this college 95 87 85 84 87 89 87 88 80Other 1 3 3 2 5 4 3 3 4

Highest Education Level Attained by…Father

8th grade or less 16 15 17 15 25 12 22 16 18Some high school 14 13 16 12 21 9 14 14 15High school graduate 24 18 22 26 26 26 29 24 26Some college 15 19 14 16 15 15 15 16 15College graduate 18 21 14 19 8 23 13 18 15Graduate or professional degree 13 14 16 12 6 16 7 13 11

Mother8th grade or less 17 15 17 12 25 11 18 15 17Some high school 10 12 14 13 16 11 19 13 14High school graduate 27 28 25 25 24 31 26 27 28Some college 18 13 14 15 18 15 15 16 15College graduate 18 21 19 21 12 17 19 19 16Graduate or professional degree 9 11 11 13 5 15 4 11 9

Table 4Educational Aspirations and Cultural Capital

Senior Colleges

Table continued on next page


Table 4 cont'd

Baruch Brooklyn City Hunter Lehman Queens York

Total Senior

CollegesTotal CUNY

% % % % % % % % %First generation in college 43 37 43 38 51 34 50 41 46

Siblings attending/attended college 53 53 51 57 49 62 56 55 50

Discuss grades or assignments with a family memberVery Often 18 24 22 25 27 26 25 23 24Often 27 28 27 26 26 30 30 28 28Occasionally 40 37 35 36 35 35 35 36 36Never 15 10 17 13 12 9 10 12 13

Talk about ideas from reading or classes with friends or family

Very Often 15 14 23 18 19 16 20 17 18Often 27 24 30 31 31 28 36 29 29Occasionally 44 53 36 43 39 43 38 43 42Never 14 9 11 9 10 12 6 10 11



Total Comprehensive

CollegesTotal CUNY

% % % % % %Highest Degree Intended

None 1 1 1 1 1 1Vocational certificate 0 1 0 0 0 0Associate degree 1 8 12 4 6 7Bachelor's degree 29 27 40 29 32 27Master's degree 37 34 29 43 36 39Ph.D. or other doctoral degree 18 21 9 12 14 15Professional degree 8 6 6 5 6 6Other 0 0 0 0 0 0Not Sure 4 2 3 5 4 5

Plans at This CollegeComplete only a few courses 3 1 3 1 2 2Transfer to another CUNY College before graduating 4 10 11 7 8 10Transfer to a college outside CUNY before graduating 3 4 7 6 5 5Earn a degree at this college 88 80 76 83 82 80Other 2 4 3 3 3 4


8th grade or less 14 26 18 10 16 18Some high school 22 15 21 12 18 15High school graduate 28 33 30 34 31 26Some college 18 10 11 20 15 15College graduate 11 11 13 16 13 15Graduate or professional degree 6 4 7 8 7 11

Mother8th grade or less 14 28 18 9 16 17Some high school 13 15 23 10 16 14High school graduate 30 27 27 39 31 28Some college 19 15 16 18 17 15College graduate 17 9 11 16 14 16Graduate or professional degree 7 7 5 9 7 9





Table 4 cont'd

John Jay Medgar Evers NYCCT Staten Island

Total Comprehensive

CollegesTotal CUNY

% % % % % %First generation in college 45 58 54 40 48 46

Siblings attending/attended college 44 46 48 47 46 50

Discussed grades or assignments with a family memberVery Often 26 30 23 31 27 24Often 28 30 26 29 28 28Occasionally 37 32 37 32 35 36Never 9 8 15 8 10 13


Very Often 20 24 19 15 19 18Often 28 36 25 33 29 29Occasionally 44 34 42 42 42 42Never 8 6 13 10 10 11



CommunityTotal CUNY

% % % % % % % %Highest Degree Intended

None 2 1 2 4 3 5 3 1Vocational certificate 0 0 0 0 1 0 0 0Associate degree 9 20 30 11 16 14 14 7Bachelor's degree 33 27 22 31 29 28 30 27Master's degree 30 38 28 29 31 34 32 39Ph.D. or other doctoral degree 13 8 12 12 11 9 11 15Professional degree 7 3 5 4 5 6 5 6Other 1 0 2 1 0 0 1 0Not Sure 5 3 1 8 4 4 5 5

Plans at This CollegeComplete only a few courses 3 3 4 7 1 3 4 2Transfer to another CUNY College before graduating 17 16 19 14 22 21 18 10Transfer to a college outside CUNY before graduating 6 6 2 7 4 6 5 5Earn a degree at this college 70 68 70 66 67 65 68 80Other 4 7 5 6 6 5 5 4


8th grade or less 20 32 33 20 20 13 21 18Some high school 18 13 13 11 20 17 16 15High school graduate 27 28 27 28 24 21 26 26Some college 14 11 7 11 14 16 13 15College graduate 13 6 8 21 11 19 14 15Graduate or professional degree 8 10 13 9 11 13 10 11

Mother8th grade or less 21 28 32 18 18 17 21 17Some high school 15 11 17 12 20 14 15 14High school graduate 30 27 23 30 28 30 29 28Some college 15 21 10 12 14 12 14 15College graduate 13 9 10 19 11 15 13 16Graduate or professional degree 6 5 8 8 9 12 8 9


Community Colleges



Table 4 cont'd


CommunityTotal CUNY

% % % % % % % %First generation in college 54 53 62 44 53 41 50 46

Siblings attending/attended college 42 51 38 47 47 50 46 50

Discussed grades or assignments with a family memberVery Often 21 24 23 22 24 24 23 24Often 31 24 29 29 27 27 28 28Occasionally 32 36 34 36 36 38 35 36Never 16 16 15 13 13 12 14 13


Very Often 17 21 22 16 20 16 18 18Often 27 32 34 28 30 28 29 29Occasionally 43 35 34 44 41 43 41 42Never 13 13 10 12 9 14 12 11



SeniorTotal CUNY

% % % % % % % % %Academic

Preparing for class0 hours per week 0 1 0 1 0 2 2 1 11 to 5 hours per week 38 41 29 32 36 34 30 35 376 to 10 hours per week 34 33 33 40 37 32 37 35 3511 to 20 hours per week 21 21 22 17 18 22 18 20 19Over 20 hours per week 7 4 16 10 9 11 13 9 8

Attending classes/labs0 hours per week 1 1 1 0 0 2 1 1 11 to 5 hours per week 6 7 7 4 11 4 8 6 106 to 10 hours per week 24 23 23 21 22 15 23 21 2111 to 20 hours per week 57 60 58 65 50 66 55 60 54Over 20 hours per week 12 9 11 11 17 13 14 12 13

Traveling to and from campus0 hours per week 2 5 6 4 3 4 4 4 61 to 5 hours per week 29 64 39 31 49 62 44 44 426 to 10 hours per week 47 22 31 45 30 24 33 35 3411 to 20 hours per week 20 8 22 18 13 10 13 15 14Over 20 hours per week 2 2 3 2 5 0 5 2 4

LeisureParticipating in activities on campus, outside of class

0 hours per week 65 65 59 73 71 61 70 66 721 to 5 hours per week 32 27 32 21 20 31 25 27 236 to 10 hours per week 3 5 8 4 6 5 2 4 411 to 20 hours per week 3 1 1 2 1 2 1 1Over 20 hours per week 0 0 0 1 1 2 2 1 1

Sending e-mail, surfing, or chatting on the web0 hours per week 4 8 8 9 17 7 12 8 141 to 5 hours per week 60 62 63 63 64 57 62 61 586 to 10 hours per week 20 20 21 21 12 22 18 20 1711 to 20 hours per week 9 7 6 4 3 10 2 6 6Over 20 hours per week 7 3 2 4 5 4 6 5 5

Table 5Use of Time (full-time students)

Senior Colleges



Table 5 cont'd


SeniorTotal CUNY

% % % % % % % % %Work and Family Obligations

Working at a paying job on campus0 hours per week 91 87 83 89 84 87 88 88 881 to 5 hours per week 1 3 3 2 2 6 2 3 26 to 10 hours per week 3 4 5 4 3 3 2 4 311 to 20 hours per week 4 6 6 4 9 3 7 5 6Over 20 hours per week 1 0 3 1 2 1 1 1 1

Working at a paying job off campus0 hours per week 40 34 52 39 38 43 39 40 421 to 5 hours per week 3 4 4 6 9 8 4 5 56 to 10 hours per week 6 9 4 7 6 7 5 7 711 to 20 hours per week 17 21 17 20 12 20 14 18 16Over 20 hours per week 34 32 23 28 36 22 38 30 30

Work on or off campus (summary)Do not work 34 26 41 32 28 34 32 33 36Work up to 20 hours per week 29 41 33 39 34 42 29 36 32Work more than 20 hours per week 36 32 26 29 37 24 38 31 33

Providing care for other people (parents, children, spouse)0 hours per week 36 36 41 35 27 32 25 34 321 to 5 hours per week 34 37 29 36 26 40 28 34 316 to 10 hours per week 14 14 13 13 19 14 24 15 1411 to 20 hours per week 6 5 8 11 8 5 9 8 8Over 20 hours per week 10 7 9 6 20 10 14 10 15



Total Comprehensive

Total CUNY

% % % % % %Academic

Preparing for class0 hours per week 1 1 1 0 1 11 to 5 hours per week 36 36 32 40 36 376 to 10 hours per week 39 32 38 38 38 3511 to 20 hours per week 18 20 24 14 19 19Over 20 hours per week 6 12 5 8 6 8

Attending classes/labs0 hours per week 2 1 6 0 3 11 to 5 hours per week 11 19 11 7 11 106 to 10 hours per week 29 16 19 15 20 2111 to 20 hours per week 48 50 51 65 53 54Over 20 hours per week 11 15 13 13 13 13

Traveling to and from campus0 hours per week 3 8 9 5 6 61 to 5 hours per week 34 48 38 62 45 426 to 10 hours per week 39 25 36 16 31 3411 to 20 hours per week 20 10 10 12 13 14Over 20 hours per week 4 10 7 5 6 4


0 hours per week 77 62 74 71 73 721 to 5 hours per week 16 31 19 22 20 236 to 10 hours per week 4 4 5 5 5 411 to 20 hours per week 2 1 1 1 1 1Over 20 hours per week 2 2 0 1 1 1

Sending e-mail, surfing, or chatting on the web0 hours per week 11 19 24 13 16 141 to 5 hours per week 57 59 52 57 56 586 to 10 hours per week 17 18 16 17 17 1711 to 20 hours per week 11 3 4 9 7 6Over 20 hours per week 4 1 4 3 4 5





Table 5 cont'd

John Jay Medgar Evers NYCCT Staten IslandTotal

ComprehensiveTotal CUNY

% % % % % %Work and Family Obligations

Working at a paying job on campus0 hours per week 91 84 88 86 88 881 to 5 hours per week 3 3 2 2 2 26 to 10 hours per week 2 2 2 4 2 311 to 20 hours per week 4 7 8 6 6 6Over 20 hours per week 1 4 1 2 1 1

Working at a paying job off campus0 hours per week 38 36 45 33 39 421 to 5 hours per week 3 7 2 5 4 56 to 10 hours per week 5 8 4 6 5 711 to 20 hours per week 18 11 18 21 18 16Over 20 hours per week 36 39 30 35 34 30

Work on or off campus (summary)Do not work 33 29 37 23 31 36Work up to 20 hours per week 27 29 31 39 32 32Work more than 20 hours per week 39 43 33 39 37 33

Providing care for other people (parents, children, spouse)0 hours per week 26 24 35 36 31 321 to 5 hours per week 32 25 27 31 29 316 to 10 hours per week 15 12 14 13 14 1411 to 20 hours per week 10 8 6 5 7 8Over 20 hours per week 18 31 18 16 19 15



CommunityTotal CUNY

% % % % % % % %Academic

Preparing for class0 hours per week 2 0 0 1 0 0 1 11 to 5 hours per week 37 47 40 45 36 44 41 376 to 10 hours per week 34 33 29 34 38 31 34 3511 to 20 hours per week 19 17 20 18 19 17 18 19Over 20 hours per week 8 3 11 3 7 9 6 8

Attending classes/labs0 hours per week 1 2 1 3 1 2 1 11 to 5 hours per week 13 13 23 18 15 13 15 106 to 10 hours per week 25 23 16 8 20 22 19 2111 to 20 hours per week 50 49 36 53 48 45 48 54Over 20 hours per week 11 12 23 19 16 19 16 13

Traveling to and from campus0 hours per week 9 9 18 5 13 10 10 61 to 5 hours per week 32 44 43 39 41 42 39 426 to 10 hours per week 39 32 26 37 32 30 34 3411 to 20 hours per week 13 11 9 13 10 12 12 14Over 20 hours per week 7 4 5 7 4 7 6 4


0 hours per week 83 78 66 73 80 74 77 721 to 5 hours per week 14 18 25 21 18 21 19 236 to 10 hours per week 3 4 5 3 1 4 3 411 to 20 hours per week 0 0 2 2 1 1 1 1Over 20 hours per week 1 0 1 0 0 0 0 1

Sending e-mail, surfing, or chatting on the web0 hours per week 17 22 28 22 18 15 19 141 to 5 hours per week 58 56 49 53 58 54 56 586 to 10 hours per week 17 12 16 12 13 20 15 1711 to 20 hours per week 2 5 4 9 6 5 5 6Over 20 hours per week 5 4 2 5 5 6 5 5



Community Colleges


Table 5 cont'd


CommunityTotal CUNY

% % % % % % % %Work and Family Obligations

Working at a paying job on campus0 hours per week 90 80 73 91 92 92 88 881 to 5 hours per week 1 3 8 2 2 1 2 26 to 10 hours per week 2 4 3 3 1 2 2 311 to 20 hours per week 6 11 12 3 5 4 6 6Over 20 hours per week 1 2 4 0 0 2 1 1

Working at a paying job off campus0 hours per week 52 48 45 45 47 40 47 421 to 5 hours per week 3 4 8 9 5 3 5 56 to 10 hours per week 7 11 9 7 5 9 7 711 to 20 hours per week 8 8 12 16 12 18 12 16Over 20 hours per week 30 29 25 23 30 30 28 30

Work on or off campus (summary)Do not work 48 35 37 42 42 39 42 36Work up to 20 hours per week 20 33 30 35 27 26 27 32Work more than 20 hours per week 33 32 33 23 31 35 31 33

Providing care for other people (parents, children, spouse)0 hours per week 33 23 25 33 29 35 31 321 to 5 hours per week 29 26 25 29 29 30 29 316 to 10 hours per week 10 11 15 12 15 13 12 1411 to 20 hours per week 12 9 12 8 12 8 10 8Over 20 hours per week 16 32 24 17 15 14 18 15



SeniorTotal CUNY

% % % % % % % % %Have a personal computer at home 95 93 91 92 90 94 88 92 89Home computer connected to internet 90 88 86 89 80 90 81 87 82Use a computer at work 57 50 35 48 48 44 48 48 41Frequency of Computer Use

Use a computer at home to do an assignment for schoolVery Often 54 48 56 50 49 49 52 51 48Often 29 32 29 28 26 31 24 29 27Occasionally 13 13 7 11 14 13 11 12 14Never 5 7 9 11 11 7 12 8 12

Use a computer at school to do an assignment for schoolVery Often 18 18 19 13 17 10 14 15 15Often 22 18 20 24 20 17 22 21 20Occasionally 37 36 36 32 33 39 36 35 35Never 24 29 24 30 31 35 28 29 29

Use a computer at work to do an assignment for schoolVery Often 7 8 6 8 5 5 10 7 6Often 10 10 8 11 12 7 8 10 8Occasionally 22 19 14 16 20 20 22 19 17Never 61 63 72 65 63 68 61 65 68

Use a computer in a computer labVery Often 23 17 24 18 18 13 16 19 19Often 23 19 29 28 21 20 24 24 24Occasionally 34 37 27 32 31 35 33 33 32Never 19 26 20 21 30 33 26 25 25

Use a computer during a classVery Often 2 3 5 3 10 2 3 4 6Often 6 7 11 9 12 10 14 9 12Occasionally 34 34 26 29 26 27 31 30 28Never 58 56 58 59 52 61 51 57 54

Senior Colleges

Table 6Access to, and Use of, Technology



Table 6 cont'd


SeniorTotal CUNY

% % % % % % % % %Frequency of online activity

Search online for information for a class assignmentVery Often 28 25 21 20 21 20 23 23 20Often 33 22 33 32 25 27 29 29 27Occasionally 31 34 24 31 29 34 23 30 28Never 9 20 22 17 25 19 25 18 25

Find information about registration, testing or other college-related information online


Look at a course's web pageVery Often 13 10 8 12 7 11 4 10 7Often 30 21 15 24 20 27 11 23 19Occasionally 38 46 43 46 31 39 35 41 38Never 19 24 35 18 43 23 49 27 36

Use an online tutorialVery Often 2 2 2 3 2 0 2 2 2Often 5 5 4 4 4 5 3 4 3Occasionally 24 16 16 16 11 16 11 17 13Never 70 78 79 78 83 79 84 78 82

Participate in an online class discussionVery Often 3 4 1 1 2 0 1 2 2Often 5 4 2 2 5 4 2 3 3Occasionally 15 13 9 10 11 6 11 11 11Never 77 80 87 86 82 91 86 84 84

Participate in an online class discussion using a discussion board




Table 6 cont'd


SeniorTotal CUNY

% % % % % % % % %Frequency of e-mail use

Communicate with a classmate about an assignment using e-mail


Communicate with a professor using e-mailVery Often 10 8 8 10 9 7 5 9 7Often 17 17 20 20 17 21 14 18 14Occasionally 52 49 49 50 43 49 47 49 43Never 20 26 23 19 31 23 33 24 37

Hand in an assignment using e-mailVery Often 4 3 5 3 6 2 3 3 4Often 10 9 12 5 12 7 7 8 8Occasionally 43 37 32 36 27 34 25 35 29Never 43 51 51 56 55 57 65 53 59



Total Comprehensive

Total CUNY

% % % % % %Have a personal computer at home 91 84 88 93 90 89Home computer connected to internet 84 73 77 86 81 82Use a computer at work 43 38 41 40 41 41Frequency of Computer Use

Use a computer at home to do an assignment for schoolVery Often 56 55 44 47 50 48Often 27 20 27 31 27 27Occasionally 10 12 14 13 12 14Never 7 13 15 9 11 12

Use a computer at school to do an assignment for schoolVery Often 16 17 14 14 15 15Often 17 19 27 18 21 20Occasionally 33 37 36 34 35 35Never 33 27 23 33 29 29

Use a computer at work to do an assignment for schoolVery Often 7 9 9 5 7 6Often 9 8 9 7 8 8Occasionally 18 15 18 19 18 17Never 66 67 65 70 67 68

Use a computer in a computer labVery Often 16 20 16 15 16 19Often 19 21 26 21 22 24Occasionally 28 36 28 36 31 32Never 37 23 29 27 30 25

Use a computer during a classVery Often 1 8 12 6 7 6Often 3 13 17 12 11 12Occasionally 21 27 26 32 26 28Never 74 52 45 50 56 54





Table 6 cont'd



% % % % % %Frequency of online activity

Search online for information for a class assignmentVery Often 23 24 19 17 20 20Often 26 24 24 26 25 27Occasionally 27 25 30 25 27 28Never 24 28 28 31 28 25



Look at a course's web pageVery Often 8 3 5 6 6 7Often 21 13 16 19 18 19Occasionally 38 34 33 40 36 38Never 33 49 45 35 39 36

Use an online tutorialVery Often 0 1 1 1 1 2Often 3 3 4 3 3 3Occasionally 9 10 15 10 11 13Never 88 86 80 86 85 82

Participate in an online class discussionVery Often 1 2 2 2 1 2Often 2 3 4 4 3 3Occasionally 11 11 12 6 10 11Never 85 85 82 88 85 84





Table 6 cont'd



% % % % % %Frequency of e-mail use



Communicate with a professor using e-mailVery Often 7 6 3 5 5 7Often 17 12 11 11 13 14Occasionally 47 39 38 44 42 43Never 29 42 48 40 40 37

Hand in an assignment using e-mailVery Often 3 7 3 3 4 4Often 8 10 7 7 8 8Occasionally 33 30 25 28 29 29Never 56 54 64 62 60 59



CommunityTotal CUNY

% % % % % % % %Have a personal computer at home 79 84 75 87 85 89 84 89Home computer connected to internet 72 69 62 80 77 83 75 82Use a computer at work 35 36 34 32 30 34 33 41Frequency of Computer Use

Use a computer at home to do an assignment for schoolVery Often 43 45 37 39 45 43 43 48Often 20 23 26 25 25 28 24 27Occasionally 17 17 12 18 20 16 17 14Never 20 14 25 18 11 13 16 12

Use a computer at school to do an assignment for schoolVery Often 13 20 21 16 17 15 16 15Often 19 18 20 11 28 19 19 20Occasionally 34 37 33 37 35 33 35 35Never 34 25 27 36 21 33 30 29

Use a computer at work to do an assignment for schoolVery Often 5 9 5 3 6 4 5 6Often 7 7 6 6 8 5 7 8Occasionally 16 14 16 13 13 16 14 17Never 72 71 73 78 73 75 74 68

Use a computer in a computer labVery Often 21 21 24 13 25 20 20 19Often 22 25 24 25 32 25 25 24Occasionally 31 31 32 31 31 31 31 32Never 27 23 20 31 12 24 23 25

Use a computer during a classVery Often 10 7 7 8 10 10 9 6Often 12 15 13 15 24 14 15 12Occasionally 25 32 28 20 39 26 28 28Never 53 46 51 56 27 51 48 54


Community Colleges



Table 6 cont'd


CommunityTotal CUNY

% % % % % % % %Frequency of online activity

Search online for information for a class assignmentVery Often 18 19 20 17 19 15 18 20Often 25 21 32 22 28 24 25 27Occasionally 24 24 22 27 28 29 26 28Never 33 36 26 34 26 31 32 25



Look at a course's web pageVery Often 4 3 5 3 5 8 4 7Often 14 8 17 6 25 14 14 19Occasionally 33 34 38 31 36 41 35 38Never 49 56 41 61 34 37 47 36

Use an online tutorialVery Often 2 4 3 0 3 1 2 2Often 1 1 2 3 3 3 2 3Occasionally 7 10 9 9 19 11 11 13Never 90 85 86 88 76 86 85 82

Participate in an online class discussionVery Often 2 2 2 0 2 2 2 2Often 3 4 3 3 6 3 4 3Occasionally 8 6 15 11 21 9 11 11Never 87 88 80 86 71 87 84 84





Table 6 cont'd


CommunityTotal CUNY

% % % % % % % %Frequency of e-mail use



Communicate with a professor using e-mailVery Often 7 3 6 5 4 4 5 7Often 9 8 15 6 9 11 9 14Occasionally 38 37 31 34 36 32 35 43Never 46 52 48 56 52 54 51 37

Hand in an assignment using e-mailVery Often 4 4 8 2 4 6 4 4Often 8 5 12 6 9 8 8 8Occasionally 23 24 28 15 25 21 22 29Never 66 66 52 76 62 65 66 59



SeniorTotal CUNY

% % % % % % % % %During the current school year, how often have you…

Worked with other students on assignments during class?Very Often 7 6 12 6 11 6 18 8 11Often 31 25 33 24 29 24 28 27 28Occasionally 47 49 43 51 44 50 45 48 45Never 14 20 13 19 16 19 9 16 15

Worked with other students on assignments outside of class?Very Often 10 6 14 8 9 4 12 9 8Often 29 19 24 19 20 19 24 22 19Occasionally 41 45 39 44 45 41 46 43 42Never 20 31 23 30 26 35 17 27 31

Indicate your agreement or disagreement with the following:Generally, students at this college are friendly.

Strongly Agree 11 8 21 12 19 14 14 13 13Agree 73 74 68 74 68 77 72 73 73Disagree 13 16 10 13 12 7 12 12 12Strongly Disagree 3 2 1 1 1 1 2 2 1

I often feel out of place at this college.Strongly Agree 4 7 5 5 4 3 5 5 5Agree 19 17 23 18 13 16 12 17 17Disagree 61 61 51 59 58 62 59 59 60Strongly Disagree 16 14 21 18 24 19 23 19 19

Students from different racial groups get along well at this college.


Most students at this college have values that are different from mine.


Table 7Interaction With Other Students

Senior Colleges



Total Comprehensive

Total CUNY

% % % % % %During the current school year, how often have you…

Worked with other students on assignments during class?Very Often 8 19 19 10 13 11Often 23 33 32 29 28 28Occasionally 50 40 39 47 44 45Never 19 8 11 14 14 15

Worked with other students on assignments outside of class?Very Often 5 16 10 7 8 8Often 13 29 18 17 18 19Occasionally 46 39 44 42 43 42Never 36 16 28 34 31 31


Strongly Agree 9 18 11 13 12 13Agree 74 71 76 76 75 73Disagree 14 9 11 10 11 12Strongly Disagree 2 3 1 1 2 1

I often feel out of place at this college.Strongly Agree 4 5 4 4 4 5Agree 17 13 16 12 15 17Disagree 58 56 60 63 59 60Strongly Disagree 21 27 20 21 21 19









CommunityTotal CUNY

% % % % % % % %During the current school year, how often have you…

Worked with other students on assignments during class?Very Often 16 14 15 11 18 9 14 11Often 26 28 37 23 37 29 29 28Occasionally 42 43 38 47 37 44 43 45Never 16 15 10 19 8 17 15 15

Worked with other students on assignments outside of class?Very Often 10 7 14 6 7 6 8 8Often 12 21 27 10 18 12 15 19Occasionally 37 34 37 42 47 42 40 42Never 41 37 21 42 28 39 37 31


Strongly Agree 11 12 18 13 17 14 14 13Agree 71 77 71 76 71 74 73 73Disagree 16 10 11 9 10 12 12 12Strongly Disagree 2 1 0 1 1 0 1 1

I often feel out of place at this college.Strongly Agree 5 6 10 5 6 7 6 5Agree 19 17 20 15 17 16 17 17Disagree 61 61 54 59 61 58 60 60Strongly Disagree 15 15 16 21 16 18 17 19






Community Colleges



SeniorTotal CUNY

% % % % % % % % %During the current school year, how often have you…

Talked about career plans with a faculty member or advisor?


Discussed ideas from your reading or classes with faculty members outside of class?


Handed in an assignment using e-mail?Very Often 4 3 5 3 6 2 3 3 4Often 10 9 12 5 12 7 7 8 8Occasionally 43 37 32 36 27 34 25 35 29Never 43 51 51 56 55 57 65 53 59

Communicated with a professor using e-mail?Very Often 10 8 8 10 9 7 5 9 7Often 17 17 20 20 17 21 14 18 14Occasionally 52 49 49 50 43 49 47 49 43Never 20 26 23 19 31 23 33 24 37

Table 8Interaction with Faculty

Senior Colleges



Total Comprehensive

Total CUNY

% % % % % %During the current school year, how often have you…





Handed in an assignment using e-mail?Very Often 3 7 3 3 4 4Often 8 10 7 7 8 8Occasionally 33 30 25 28 29 29Never 56 54 64 62 60 59

Communicated with a professor using e-mail?Very Often 7 6 3 5 5 7Often 17 12 11 11 13 14Occasionally 47 39 38 44 42 43Never 29 42 48 40 40 37





CommunityTotal CUNY

% % % % % % % %During the current school year, how often have you…





Handed in an assignment using e-mail?Very Often 4 4 8 2 4 6 4 4Often 8 5 12 6 9 8 8 8Occasionally 23 24 28 15 25 21 22 29Never 66 66 52 76 62 65 66 59

Communicated with a professor using e-mail?Very Often 7 3 6 5 4 4 5 7Often 9 8 15 6 9 11 9 14Occasionally 38 37 31 34 36 32 35 43Never 46 52 48 56 52 54 51 37

Community Colleges




SeniorTotal CUNY

% % % % % % % % %Generally, courses are offered at times when I can take them.


This college offers the courses I would like to take.Strongly Agree 13 14 14 14 15 12 12 13 17Agree 71 63 70 73 70 73 67 70 68Disagree 14 19 15 13 12 13 19 15 13Strongly Disagree 3 4 1 1 3 2 2 2 2

I would like this college to offer more courses in the evening.


I would like the college to offer more courses on the weekend.


I would like this college to offer more courses online.Strongly Agree 25 28 25 18 23 16 34 23 23Agree 38 37 40 38 47 43 37 40 42Disagree 28 27 27 31 21 33 22 28 26Strongly Disagree 9 9 8 14 9 8 7 10 9

Table 9Course Taking Patterns and Availability of Courses

Senior Colleges



Table 9 cont'd


SeniorTotal CUNY

% % % % % % % % %Full-time StudentsNumber of courses taken this semester

1-3 6 5 12 5 9 5 9 7 144 43 39 46 48 56 44 51 46 475 40 38 29 36 28 36 28 35 306 or More 11 18 13 10 7 15 12 12 9

Number of courses taken that meet in the evening (beginning 5:00 p.m. or later)

0 40 63 46 45 41 55 31 47 511 25 21 23 26 23 25 25 24 202 19 8 18 17 17 13 21 16 143 or More 16 8 13 12 19 7 24 13 15

Number of courses taken that meet on weekends0 81 79 85 85 72 87 66 81 771 11 12 7 7 16 5 19 10 122 2 2 4 1 6 5 11 3 43 or More 6 6 5 8 7 3 4 6 6

Part-time StudentsNumber of courses taken this semester

1 22 27 23 18 16 25 23 22 222 36 39 41 43 48 38 41 41 403 33 21 26 27 27 23 28 26 264 or More 9 13 10 12 8 14 8 11 12


0 19 43 43 40 21 37 30 34 411 31 29 25 27 26 34 27 29 262 32 19 27 22 39 25 29 27 243 or More 17 9 5 11 14 3 14 10 9

Number of courses taken that meet on weekends0 87 64 84 85 70 73 67 77 761 8 22 10 7 18 20 18 14 152 1 10 5 5 11 5 11 6 73 or More 3 4 1 3 1 2 4 2 2



Table 9 cont'd


SeniorTotal CUNY

% % % % % % % % %Course Availability, Spring 2002 (percent who said the statement applied to them)

Space was not available in a course I wanted to take. 50 36 30 53 32 38 26 41 36

Space was not available in a course I needed to take. 44 35 18 45 27 28 24 34 31

I took fewer courses than I initially planned. 35 33 30 33 27 25 30 31 32

I took more courses than I initially planned. 3 11 6 6 7 7 6 7 8

I took the number of courses that I had planned to take. 54 53 56 53 56 59 55 55 52



Total Comprehensive

Total CUNY

% % % % % %Generally, courses are offered at times when I can take them.


This college offers the courses I would like to take.Strongly Agree 23 20 26 13 21 17Agree 64 67 59 72 65 68Disagree 11 10 12 12 11 13Strongly Disagree 2 3 3 3 3 2





I would like this college to offer more courses online.Strongly Agree 25 20 25 24 24 23Agree 41 49 44 41 43 42Disagree 26 23 22 26 25 26Strongly Disagree 7 8 9 9 9 9





Table 9 cont'd



% % % % % %Full-time StudentsNumber of courses taken this semester

1-3 8 5 15 23 14 144 43 39 49 46 45 475 42 44 25 24 32 30More than 5 7 12 12 7 9 9


0 62 34 46 37 47 511 10 22 17 31 19 202 12 15 16 20 16 143 or More 16 29 21 11 18 15

Number of courses taken that meet on weekends0 82 62 75 76 76 771 9 21 10 13 12 122 3 11 7 7 6 43 or More 6 7 8 4 6 6


1 19 15 21 28 22 222 50 40 34 42 42 403 24 26 30 22 26 264 or More 7 18 15 8 11 12


0 49 33 39 35 40 411 19 25 27 34 26 262 22 28 24 23 24 243 or More 10 14 10 8 9 9

Number of courses taken that meet on weekends0 80 61 77 76 75 761 8 21 14 17 14 152 10 13 7 5 8 73 or More 2 6 3 2 3 2



Table 9 cont'd



% % % % % %Course Availability, Spring 2002 (percent who said the statement applied to them)

Space was not available in a course I wanted to take. 29 24 26 32 28 36

Space was not available in a course I needed to take. 27 21 23 34 27 31

I took fewer courses than I initially planned. 26 28 33 32 30 32

I took more courses than I initially planned. 6 11 11 8 9 8

I took the number of courses that I had planned to take. 59 54 54 50 55 52



CommunityTotal CUNY

% % % % % % % %Generally, courses are offered at times when I can take them.


This college offers the courses I would like to take.Strongly Agree 19 22 16 19 14 16 18 17Agree 71 64 62 62 70 70 67 68Disagree 8 13 18 18 13 12 13 13Strongly Disagree 2 2 4 1 2 3 2 2





I would like this college to offer more courses online.Strongly Agree 20 22 26 30 22 24 23 23Agree 41 52 47 37 51 47 45 42Disagree 28 21 17 23 21 23 24 26Strongly Disagree 11 5 10 10 6 6 8 9


Community Colleges



Table 9 cont'd


CommunityTotal CUNY

% % % % % % % %Full-time StudentsNumber of courses taken this semester

1-3 26 17 18 21 23 19 22 144 52 48 47 52 50 43 50 475 18 32 25 22 21 26 22 30More than 5 4 3 10 5 6 12 6 9


0 51 57 70 68 57 60 59 511 18 14 10 16 17 15 16 202 11 11 7 7 12 11 10 143 or More 21 18 13 9 14 13 15 15

Number of courses taken that meet on weekends0 72 67 75 81 70 72 73 771 17 19 12 8 21 13 15 122 4 7 5 4 2 6 5 43 or More 6 7 9 7 7 8 7 6


1 26 23 31 23 25 18 24 222 44 35 31 28 35 39 37 403 22 27 24 23 34 29 26 264 or More 8 15 14 25 6 14 13 12


0 41 52 52 55 52 59 51 411 30 21 24 23 18 19 24 262 21 18 17 15 20 18 19 243 or More 8 9 7 6 11 4 7 9

Number of courses taken that meet on weekends0 71 65 75 81 79 85 76 761 20 23 21 11 10 8 15 152 8 9 4 8 6 4 7 73 or More 1 2 0 0 5 3 2 2



Table 9 cont'd


CommunityTotal CUNY

% % % % % % % %Course Availability, Spring 2002 (percent who said the statement applied to them)

Space was not available in a course I wanted to take. 40 26 27 42 30 33 35 36

Space was not available in a course I needed to take. 29 23 29 34 27 27 28 31

I took fewer courses than I initially planned. 36 29 33 31 31 38 33 32

I took more courses than I initially planned. 6 11 12 8 10 7 8 8

I took the number of courses that I had planned to take. 47 52 46 47 51 45 48 52



SeniorTotal CUNY

% % % % % % % % %Indicate your level of satisfaction with each of the following:

English as a Second Language coursesVery Satisfied 17 8 12 9 14 9 14 12 16Satisfied 37 27 35 31 34 36 29 33 35No Opinion 41 54 47 52 50 53 48 49 41Dissatisfied 1 8 5 5 2 1 3 3 5Very Dissatisfied 3 3 1 2 0 2 6 2 2

Courses in your majorVery Satisfied 12 13 13 16 20 19 18 15 18Satisfied 58 55 58 52 57 57 54 56 55No Opinion 19 10 11 16 10 8 14 13 13Dissatisfied 8 15 14 14 11 13 12 12 10Very Dissatisfied 3 7 5 2 2 3 3 3 3

Required courses outside your majorVery Satisfied 4 3 5 6 7 8 6 6 7Satisfied 55 35 57 60 60 53 54 53 52No Opinion 16 17 16 16 16 20 15 17 21Dissatisfied 19 25 18 13 15 14 18 17 15Very Dissatisfied 6 20 4 5 2 5 7 7 5

Quality of instruction, in generalVery Satisfied 5 6 9 11 11 10 10 9 10Satisfied 60 56 60 62 61 64 56 60 58No Opinion 16 15 14 13 16 12 16 14 17Dissatisfied 14 17 14 13 10 11 13 13 12Very Dissatisfied 4 5 4 2 2 3 4 3 3

Table 10ASatisfaction with Academic Quality

Senior Colleges



Table 10A cont'd


SeniorTotal CUNY

% % % % % % % % %Tutoring

Very Satisfied 5 3 8 7 7 3 7 6 9Satisfied 34 33 36 28 33 24 40 32 37No Opinion 37 41 34 42 40 48 30 39 36Dissatisfied 17 14 13 17 13 17 16 15 13Very Dissatisfied 7 9 10 6 6 7 7 7 6

Class sizeVery Satisfied 4 5 9 2 11 6 10 6 8Satisfied 62 55 59 47 57 61 60 57 57No Opinion 14 17 15 11 16 15 15 14 14Dissatisfied 16 18 15 28 13 15 11 18 16Very Dissatisfied 5 5 3 11 3 3 4 6 5

Availability of internshipsVery Satisfied 2 1 3 2 4 2 3 2 3Satisfied 17 12 13 12 16 16 15 14 18No Opinion 44 50 52 58 51 47 50 50 51Dissatisfied 26 23 23 20 20 23 20 22 18Very Dissatisfied 12 13 9 9 8 12 12 11 10

Transfer of course credits to this collegeVery Satisfied 8 7 11 8 12 11 7 9 7Satisfied 23 26 30 28 35 34 32 29 26No Opinion 25 28 28 26 27 27 25 27 37Dissatisfied 25 21 22 21 15 17 21 20 17Very Dissatisfied 20 18 9 17 11 10 15 15 13

Promptness of feedback from facultyVery Satisfied 4 5 10 5 8 7 8 6 6Satisfied 44 43 43 51 51 54 44 47 43No Opinion 29 31 22 24 26 23 22 26 28Dissatisfied 16 14 15 14 13 12 14 14 14Very Dissatisfied 8 7 10 6 3 4 12 7 8

Availability of on-campus computer labsVery Satisfied 16 15 8 15 16 6 8 13 14Satisfied 53 46 50 44 46 45 42 47 44No Opinion 13 18 14 15 17 21 17 16 19Dissatisfied 12 16 19 20 17 22 19 18 15Very Dissatisfied 6 5 9 6 4 5 14 6 7



Total Comprehensive

Total CUNY

% % % % % %Indicate your level of satisfaction with each of the following:

English as a Second Language coursesVery Satisfied 12 25 15 14 15 16Satisfied 28 30 34 33 32 35No Opinion 57 36 45 45 46 41Dissatisfied 3 7 4 5 5 5Very Dissatisfied 1 1 2 3 2 2

Remedial coursesVery Satisfied 10 24 15 15 15 13Satisfied 38 40 46 38 41 39No Opinion 35 14 26 28 27 32Dissatisfied 11 14 7 11 10 10Very Dissatisfied 6 8 6 9 7 6

Courses in your majorVery Satisfied 21 19 28 17 22 18Satisfied 58 51 49 56 54 55No Opinion 12 10 10 13 11 13Dissatisfied 6 16 8 11 9 10Very Dissatisfied 2 4 5 3 3 3

Required courses outside your majorVery Satisfied 7 11 8 5 7 7Satisfied 57 52 45 53 52 52No Opinion 19 18 26 20 21 21Dissatisfied 12 12 17 18 15 15Very Dissatisfied 5 7 4 4 5 5

Quality of instruction, in generalVery Satisfied 10 15 12 9 11 10Satisfied 62 57 55 62 59 58No Opinion 15 15 21 15 17 17Dissatisfied 10 9 9 11 10 12Very Dissatisfied 3 3 3 3 3 3


Satisfaction with Academic QualityComprehensive Colleges

Table 10A


Table 10A cont'd



% % % % % %Tutoring

Very Satisfied 8 16 12 8 10 9Satisfied 38 38 42 34 38 37No Opinion 37 24 31 44 35 36Dissatisfied 14 15 11 10 12 13Very Dissatisfied 3 7 4 4 4 6

Class sizeVery Satisfied 7 12 11 8 9 8Satisfied 55 61 59 59 58 57No Opinion 15 11 14 13 14 14Dissatisfied 17 12 11 15 14 16Very Dissatisfied 5 4 5 6 5 5

Availability of internshipsVery Satisfied 3 3 4 2 3 3Satisfied 17 16 19 17 18 18No Opinion 51 54 50 55 52 51Dissatisfied 19 14 13 15 16 18Very Dissatisfied 11 13 12 11 12 10

Transfer of course credits to this collegeVery Satisfied 13 10 3 6 8 7Satisfied 32 23 18 26 25 26No Opinion 35 40 53 36 42 37Dissatisfied 12 15 14 17 14 17Very Dissatisfied 8 13 12 14 11 13

Promptness of feedback from facultyVery Satisfied 6 8 6 5 6 6Satisfied 48 45 41 42 44 43No Opinion 26 21 34 28 28 28Dissatisfied 11 17 12 17 14 14Very Dissatisfied 9 9 7 7 8 8

Availability of on-campus computer labsVery Satisfied 15 14 14 17 15 14Satisfied 40 43 43 48 43 44No Opinion 25 18 18 22 21 19Dissatisfied 14 16 16 10 14 15Very Dissatisfied 6 8 10 4 7 7



CommunityTotal CUNY

% % % % % % % %Indicate your level of satisfaction with each of the following:

English as a Second Language coursesVery Satisfied 18 25 22 17 24 17 20 16Satisfied 41 37 38 22 43 39 38 35No Opinion 32 32 26 50 22 37 32 41Dissatisfied 5 4 13 10 5 6 6 5Very Dissatisfied 3 2 2 1 5 1 3 2

Remedial coursesVery Satisfied 26 15 9 10 12 9 16 13Satisfied 38 41 45 46 42 43 41 39No Opinion 19 21 28 26 30 25 24 32Dissatisfied 13 14 14 9 9 15 12 10Very Dissatisfied 4 9 5 9 6 8 7 6

Courses in your majorVery Satisfied 18 24 25 20 20 18 20 18Satisfied 57 57 50 51 57 59 56 55No Opinion 14 11 14 14 13 13 13 13Dissatisfied 8 7 7 12 8 8 9 10Very Dissatisfied 2 1 5 3 3 2 3 3

Required courses outside your majorVery Satisfied 10 9 11 7 6 7 8 7Satisfied 45 54 43 56 50 49 50 52No Opinion 29 24 25 20 28 27 26 21Dissatisfied 13 10 15 13 12 12 12 15Very Dissatisfied 4 2 6 4 4 5 4 5

Quality of instruction, in generalVery Satisfied 13 14 13 8 11 11 11 10Satisfied 51 56 47 64 51 57 55 58No Opinion 20 18 24 14 23 18 19 17Dissatisfied 13 10 11 8 14 8 11 12Very Dissatisfied 3 2 5 6 2 5 4 3

Satisfaction with Academic QualityCommunity Colleges

Table 10A



Table 10A cont'd


CommunityTotal CUNY

% % % % % % % %Tutoring

Very Satisfied 11 12 17 10 11 9 11 9Satisfied 42 40 38 40 44 37 41 37No Opinion 31 30 22 39 29 38 32 36Dissatisfied 10 13 12 10 11 9 11 13Very Dissatisfied 6 4 10 2 5 7 5 6

Class sizeVery Satisfied 12 10 13 8 12 12 11 8Satisfied 56 59 59 62 52 62 58 57No Opinion 15 14 13 15 13 13 14 14Dissatisfied 13 16 10 13 16 10 13 16Very Dissatisfied 4 2 5 3 6 3 4 5

Availability of internshipsVery Satisfied 5 4 7 2 8 3 5 3Satisfied 22 21 23 22 26 18 22 18No Opinion 52 49 48 49 50 55 51 51Dissatisfied 14 12 14 13 14 14 13 18Very Dissatisfied 7 13 9 15 3 10 9 10

Transfer of course credits to this collegeVery Satisfied 7 5 3 5 5 2 5 7Satisfied 21 27 17 21 24 24 22 26No Opinion 46 46 48 40 54 47 47 37Dissatisfied 15 12 18 17 13 12 14 17Very Dissatisfied 12 10 14 18 5 14 12 13

Promptness of feedback from facultyVery Satisfied 9 7 7 7 6 6 7 6Satisfied 37 44 38 38 31 44 38 43No Opinion 28 26 33 29 44 32 32 28Dissatisfied 16 14 14 11 13 11 14 14Very Dissatisfied 10 9 7 15 6 7 9 8

Availability of on-campus computer labsVery Satisfied 14 18 18 14 16 18 16 14Satisfied 34 57 47 35 50 41 42 44No Opinion 21 13 18 21 17 26 20 19Dissatisfied 17 9 12 17 12 12 14 15Very Dissatisfied 13 3 5 13 5 2 8 7



SeniorTotal CUNY

% % % % % % % % %Indicate your level of satisfaction with each of the services listed below:

Library facilitiesVery Satisfied 32 7 13 15 20 18 8 17 19Satisfied 57 45 56 59 65 67 61 58 61No Opinion 8 16 9 7 8 8 7 9 9Dissatisfied 3 24 15 17 5 6 18 12 9Very Dissatisfied 0 8 7 3 3 1 7 3 3

Library servicesVery Satisfied 26 7 11 12 17 13 8 14 16Satisfied 59 47 57 65 62 66 59 60 61No Opinion 10 22 11 12 10 12 11 12 11Dissatisfied 4 18 15 10 9 8 18 11 9Very Dissatisfied 1 7 5 2 2 1 5 3 3

Library hoursVery Satisfied 31 6 13 14 19 17 11 17 17Satisfied 58 55 63 68 55 63 62 61 61No Opinion 8 22 9 9 12 8 7 10 11Dissatisfied 2 11 10 6 12 11 14 8 8Very Dissatisfied 0 5 5 4 3 1 6 3 2

Campus computing in generalVery Satisfied 15 8 6 7 15 5 6 9 10Satisfied 61 56 49 60 52 54 41 55 53No Opinion 16 19 17 17 22 26 22 19 21Dissatisfied 7 12 22 15 9 13 23 14 12Very Dissatisfied 1 5 6 2 2 2 9 3 4

Computer lab hoursVery Satisfied 18 14 6 7 16 6 7 11 10Satisfied 62 61 46 61 48 46 41 55 53No Opinion 13 15 20 16 21 29 20 18 20Dissatisfied 6 6 21 15 13 16 22 13 14Very Dissatisfied 1 3 7 2 1 3 10 3 4

Table 10BSatisfaction with Academic Support Services

Senior Colleges



Table 10B cont'd


SeniorTotal CUNY

% % % % % % % % %Computer lab staff and help desk


Computer availability on campusVery Satisfied 14 11 6 9 13 6 5 9 10Satisfied 53 50 46 47 49 43 39 47 47No Opinion 14 13 13 14 14 16 16 14 15Dissatisfied 15 20 26 25 19 29 23 22 21Very Dissatisfied 4 6 9 5 5 6 16 7 7

Science labsVery Satisfied 3 2 4 4 7 3 4 4 5Satisfied 31 34 39 44 32 40 37 37 38No Opinion 54 41 37 35 50 43 45 43 43Dissatisfied 11 18 16 13 9 11 8 13 11Very Dissatisfied 0 5 5 4 2 4 7 4 3

Learning labsVery Satisfied 8 3 5 9 10 6 4 7 9Satisfied 38 29 41 54 42 36 44 41 44No Opinion 41 57 42 27 38 46 30 40 34Dissatisfied 11 8 9 9 8 9 13 9 9Very Dissatisfied 3 4 3 2 2 4 8 3 4

Athletic facilitiesVery Satisfied 17 4 4 2 24 6 8 9 10Satisfied 28 30 34 38 46 36 45 35 36No Opinion 35 41 39 49 27 40 34 38 39Dissatisfied 15 16 19 10 2 14 9 13 10Very Dissatisfied 5 9 5 1 1 4 5 4 5

Study areasVery Satisfied 16 8 5 7 17 7 10 10 11Satisfied 53 36 53 57 57 64 59 54 54No Opinion 13 17 14 12 15 14 12 14 15Dissatisfied 14 26 19 18 9 12 13 16 14Very Dissatisfied 4 13 8 6 2 3 7 6 6



Table 10B cont'd


SeniorTotal CUNY

% % % % % % % % %Academic advising




Total Comprehensive

Total CUNY

% % % % % %Indicate your level of satisfaction with each of the services listed below:

Library facilitiesVery Satisfied 25 14 22 24 22 19Satisfied 61 54 61 61 60 61No Opinion 7 7 7 10 8 9Dissatisfied 6 17 7 3 7 9Very Dissatisfied 1 8 2 2 2 3

Library servicesVery Satisfied 22 13 22 21 20 16Satisfied 58 54 59 60 58 61No Opinion 9 9 12 14 11 11Dissatisfied 9 17 6 4 8 9Very Dissatisfied 2 8 2 2 3 3

Library hoursVery Satisfied 20 11 18 19 18 17Satisfied 55 62 62 60 59 61No Opinion 10 10 10 15 11 11Dissatisfied 10 13 7 5 8 8Very Dissatisfied 4 4 2 2 3 2

Campus computing in generalVery Satisfied 11 9 9 12 10 10Satisfied 50 51 47 58 51 53No Opinion 23 20 27 22 24 21Dissatisfied 12 16 14 5 11 12Very Dissatisfied 3 4 4 2 3 4

Computer lab hoursVery Satisfied 11 11 10 12 11 10Satisfied 47 56 52 54 52 53No Opinion 25 15 18 21 20 20Dissatisfied 14 11 14 9 13 14Very Dissatisfied 3 6 6 3 4 4

Table 10B


Satisfaction with Academic Support ServicesComprehensive Colleges


Table 10B cont'd



% % % % % %Computer lab staff and help desk


Computer availability on campusVery Satisfied 10 7 9 13 10 10Satisfied 52 47 45 53 49 47No Opinion 16 16 15 17 16 15Dissatisfied 17 23 21 14 18 21Very Dissatisfied 6 7 10 3 6 7

Science labsVery Satisfied 4 4 4 7 5 5Satisfied 35 26 34 53 39 38No Opinion 42 45 48 32 41 43Dissatisfied 14 15 10 8 11 11Very Dissatisfied 4 10 4 1 4 3

Learning labsVery Satisfied 9 9 10 9 9 9Satisfied 43 50 41 43 43 44No Opinion 28 26 35 41 33 34Dissatisfied 12 11 12 6 10 9Very Dissatisfied 7 4 2 1 4 4

Athletic facilitiesVery Satisfied 9 5 6 18 11 10Satisfied 46 22 26 48 39 36No Opinion 31 48 51 25 36 39Dissatisfied 11 14 12 6 10 10Very Dissatisfied 3 13 5 2 4 5

Study areasVery Satisfied 8 7 12 14 11 11Satisfied 52 47 49 52 51 54No Opinion 14 13 20 16 16 15Dissatisfied 17 20 13 14 15 14Very Dissatisfied 9 13 6 4 7 6



Table 10B cont'd



% % % % % %Academic advising




CommunityTotal CUNY

% % % % % % % %Indicate your level of satisfaction with each of the services listed below:

Library facilitiesVery Satisfied 19 16 17 19 15 18 17 19Satisfied 62 66 66 62 69 60 64 61No Opinion 10 9 8 8 7 11 9 9Dissatisfied 7 8 7 8 7 8 8 9Very Dissatisfied 2 2 2 2 2 3 2 3

Library servicesVery Satisfied 16 15 13 18 15 18 16 16Satisfied 58 65 68 62 70 61 63 61No Opinion 11 10 8 13 6 13 10 11Dissatisfied 12 9 9 5 7 5 8 9Very Dissatisfied 3 2 3 3 2 3 2 3

Library hoursVery Satisfied 17 15 18 14 16 15 16 17Satisfied 56 64 62 65 69 60 62 61No Opinion 14 11 8 14 9 13 12 11Dissatisfied 11 9 9 6 5 10 8 8Very Dissatisfied 1 1 3 1 2 2 2 2

Campus computing in generalVery Satisfied 11 13 12 8 10 13 11 10Satisfied 46 57 59 48 56 54 52 53No Opinion 25 18 18 22 21 22 22 21Dissatisfied 12 10 8 14 10 9 11 12Very Dissatisfied 6 1 4 9 3 3 4 4

Computer lab hoursVery Satisfied 10 12 17 5 8 11 9 10Satisfied 49 55 58 47 54 47 51 53No Opinion 23 18 17 21 15 28 21 20Dissatisfied 15 14 5 18 18 11 15 14Very Dissatisfied 4 2 4 9 4 2 4 4

Satisfaction with Academic Support ServicesCommunity Colleges

Table 10B



Table 10B cont'd


CommunityTotal CUNY

% % % % % % % %Computer lab staff and help desk


Computer availability on campusVery Satisfied 10 16 13 10 12 12 12 10Satisfied 41 45 51 39 52 49 45 47No Opinion 14 17 18 16 14 20 16 15Dissatisfied 27 19 12 23 16 14 20 21Very Dissatisfied 9 3 5 12 6 4 7 7

Science labsVery Satisfied 9 9 7 8 7 5 8 5Satisfied 36 45 43 36 32 38 37 38No Opinion 47 35 33 44 52 43 44 43Dissatisfied 6 9 13 9 7 13 9 11Very Dissatisfied 2 1 5 3 2 2 2 3

Learning labsVery Satisfied 12 14 9 7 14 9 11 9Satisfied 48 47 48 50 51 39 47 44No Opinion 31 32 22 33 22 37 30 34Dissatisfied 8 5 13 5 9 11 8 9Very Dissatisfied 2 3 7 5 4 4 4 4

Athletic facilitiesVery Satisfied 9 10 15 12 9 8 10 10Satisfied 30 36 40 36 37 41 36 36No Opinion 44 37 25 44 41 40 40 39Dissatisfied 6 10 12 2 8 9 7 10Very Dissatisfied 12 7 8 6 5 2 7 5

Study areasVery Satisfied 13 11 10 16 8 13 12 11Satisfied 57 52 55 63 57 51 56 54No Opinion 13 14 16 13 18 22 16 15Dissatisfied 13 19 13 4 13 10 12 14Very Dissatisfied 5 3 5 4 4 4 4 6



Table 10B cont'd


CommunityTotal CUNY

% % % % % % % %Academic advising




SeniorTotal CUNY

% % % % % % % % %Indicate your level of satisfaction with each of the services listed below:

Personal counselingVery Satisfied 6 8 12 7 14 13 13 10 11Satisfied 37 30 35 38 43 35 40 37 39No Opinion 33 31 30 24 29 28 20 28 26Dissatisfied 17 23 17 20 13 21 20 19 17Very Dissatisfied 8 8 7 11 2 3 7 7 7

Career planning and placementVery Satisfied 5 3 7 2 7 6 7 5 6Satisfied 31 19 33 32 41 33 38 32 35No Opinion 29 34 28 25 33 30 25 29 29Dissatisfied 23 27 23 28 15 23 23 24 20Very Dissatisfied 13 18 9 14 5 8 7 11 10

Student health servicesVery Satisfied 3 7 5 2 10 3 7 5 6Satisfied 30 46 38 48 53 32 47 42 38No Opinion 48 43 39 34 32 57 29 40 42Dissatisfied 14 2 16 12 3 8 13 10 10Very Dissatisfied 5 2 3 5 1 4 3 4

New student orientationVery Satisfied 8 5 7 5 8 6 8 7 8Satisfied 52 35 49 47 40 48 44 46 46No Opinion 25 36 25 25 37 29 30 29 29Dissatisfied 11 15 12 12 12 13 11 12 11Very Dissatisfied 4 9 6 11 4 3 6 6 6

Child care servicesVery Satisfied 4 4 2 4 3 6 3 4 5Satisfied 8 5 16 6 13 19 14 11 16No Opinion 83 86 74 84 73 70 69 79 70Dissatisfied 5 2 6 4 9 4 9 5 5Very Dissatisfied 0 2 2 2 1 1 5 2 3

Table 10CSatisfaction with Counseling and Other Student Services

Senior Colleges



Table 10C cont'd


SeniorTotal CUNY

% % % % % % % % %Services for students with disabilities


Cultural programsVery Satisfied 5 5 7 10 9 8 8 8 8Satisfied 40 34 46 49 48 51 48 45 42No Opinion 37 41 30 34 39 26 27 34 38Dissatisfied 11 13 12 5 3 13 11 10 8Very Dissatisfied 6 6 4 2 1 2 5 4 4

Social activitiesVery Satisfied 5 7 5 4 6 2 8 5 6Satisfied 37 26 40 38 38 50 37 38 37No Opinion 34 45 35 41 43 30 32 37 40Dissatisfied 16 15 15 13 8 12 17 14 11Very Dissatisfied 8 7 5 4 5 6 7 6 6



Total Comprehensive

Total CUNY

% % % % % %Indicate your level of satisfaction with each of the services listed below:

Personal counselingVery Satisfied 14 14 8 12 12 11Satisfied 39 44 47 33 41 39No Opinion 19 22 26 31 25 26Dissatisfied 17 15 14 17 16 17Very Dissatisfied 11 5 5 7 7 7

Career planning and placementVery Satisfied 6 7 8 6 7 6Satisfied 33 39 39 32 35 35No Opinion 29 29 30 27 29 29Dissatisfied 20 19 16 24 20 20Very Dissatisfied 11 6 7 11 9 10

Student health servicesVery Satisfied 5 8 12 6 8 6Satisfied 33 34 30 47 36 38No Opinion 49 42 48 38 45 42Dissatisfied 10 9 7 7 8 10Very Dissatisfied 4 7 2 2 3 4

New student orientationVery Satisfied 9 10 10 8 9 8Satisfied 40 50 41 45 43 46No Opinion 33 26 38 31 33 29Dissatisfied 12 9 7 12 10 11Very Dissatisfied 5 5 4 4 4 6

Child care servicesVery Satisfied 6 4 10 8 8 5Satisfied 21 28 14 14 18 16No Opinion 66 57 69 72 67 70Dissatisfied 5 6 3 4 4 5Very Dissatisfied 2 4 4 2 3 3


Satisfaction with Counseling and Other Student ServicesComprehensive Colleges

Table 10C


Table 10C cont'd



% % % % % %Services for students with disabilities


Cultural programsVery Satisfied 6 15 5 6 7 8Satisfied 38 50 36 48 42 42No Opinion 42 26 47 34 39 38Dissatisfied 12 6 8 8 9 8Very Dissatisfied 3 4 3 3 3 4

Social activitiesVery Satisfied 4 11 8 6 7 6Satisfied 31 38 36 34 34 37No Opinion 44 34 47 44 43 40Dissatisfied 14 10 5 10 10 11Very Dissatisfied 7 7 5 5 6 6



CommunityTotal CUNY

% % % % % % % %Indicate your level of satisfaction with each of the services listed below:

Personal counselingVery Satisfied 14 13 16 8 8 12 11 11Satisfied 35 42 37 45 44 48 42 39No Opinion 26 23 25 27 26 24 25 26Dissatisfied 14 12 14 17 19 13 15 17Very Dissatisfied 11 10 7 3 4 3 7 7

Career planning and placementVery Satisfied 7 7 7 4 6 8 6 6Satisfied 35 42 40 33 45 38 38 35No Opinion 30 22 26 39 27 31 30 29Dissatisfied 16 18 18 18 18 16 17 20Very Dissatisfied 13 11 10 6 4 8 9 10

Student health servicesVery Satisfied 6 7 6 6 4 8 6 6Satisfied 30 42 27 35 31 42 35 38No Opinion 45 39 44 48 43 38 43 42Dissatisfied 10 9 17 8 14 8 10 10Very Dissatisfied 9 3 7 3 7 4 6 4

New student orientationVery Satisfied 10 7 12 10 10 6 9 8Satisfied 47 46 44 42 50 47 47 46No Opinion 30 25 25 32 21 29 27 29Dissatisfied 8 15 13 11 14 11 11 11Very Dissatisfied 6 7 6 6 4 8 6 6

Child care servicesVery Satisfied 10 2 10 3 4 2 5 5Satisfied 14 28 25 13 22 15 19 16No Opinion 66 52 49 80 66 73 66 70Dissatisfied 5 10 10 3 3 5 5 5Very Dissatisfied 5 8 7 0 4 5 5 3

Satisfaction with Counseling and Other Student ServicesCommunity Colleges

Table 10C



Table 10C cont'd


CommunityTotal CUNY

% % % % % % % %Services for students with disabilities


Cultural programsVery Satisfied 9 6 14 10 10 9 9 8Satisfied 38 53 39 25 39 45 39 42No Opinion 44 32 31 55 38 37 41 38Dissatisfied 5 5 7 8 9 6 7 8Very Dissatisfied 4 3 10 2 3 4 4 4

Social activitiesVery Satisfied 9 5 9 10 7 7 8 6Satisfied 36 43 39 32 36 41 38 37No Opinion 44 40 31 49 45 35 42 40Dissatisfied 7 9 11 4 5 12 8 11Very Dissatisfied 4 3 10 4 7 7 5 6



SeniorTotal CUNY


Registration proceduresVery Satisfied 8 12 13 13 16 20 13 13 13Satisfied 51 56 61 53 59 64 54 56 51No Opinion 6 7 8 4 5 5 7 6 6Dissatisfied 18 21 12 19 14 9 15 16 18Very Dissatisfied 17 5 7 11 6 3 11 9 13

Testing officeVery Satisfied 2 2 5 4 5 2 3 3 5Satisfied 36 32 42 46 46 45 48 41 45No Opinion 46 50 37 36 41 45 38 42 35Dissatisfied 13 11 11 12 5 5 7 10 10Very Dissatisfied 3 5 4 3 3 3 4 3 5

Financial aid servicesVery Satisfied 6 5 10 7 19 8 11 9 11Satisfied 46 48 46 43 48 50 53 47 45No Opinion 24 19 16 19 17 25 16 20 18Dissatisfied 17 18 18 22 9 11 13 16 16Very Dissatisfied 7 9 10 9 6 7 7 8 9

Billing proceduresVery Satisfied 6 6 9 6 13 11 5 8 9Satisfied 57 56 54 58 57 65 58 58 55No Opinion 15 17 17 15 15 11 13 15 17Dissatisfied 17 13 15 14 9 10 14 14 13Very Dissatisfied 4 7 5 6 6 2 9 6 7

Admissions processVery Satisfied 5 7 9 6 15 9 9 8 9Satisfied 54 51 55 58 59 65 60 57 55No Opinion 24 26 19 22 17 19 12 21 18Dissatisfied 9 11 12 9 7 5 12 9 11Very Dissatisfied 7 6 5 5 3 2 7 5 7

Table 10DSatisfaction with Administrative Services

Senior Colleges



Table 10D cont'd


SeniorTotal CUNY

% % % % % % % % %Indicate your agreement or disagreement with the following:

Generally, administrators at this college are helpful.Strongly Agree 5 5 8 4 12 6 9 6 8Agree 63 60 62 66 69 73 64 65 66Disagree 25 27 23 22 16 16 21 22 20Strongly Disagree 8 9 8 7 3 5 7 7 7



Total Comprehensive

Total CUNY


Registration proceduresVery Satisfied 14 11 17 11 14 13Satisfied 53 51 52 46 51 51No Opinion 7 6 6 4 6 6Dissatisfied 16 20 16 24 19 18Very Dissatisfied 10 12 9 15 11 13

Testing officeVery Satisfied 5 7 10 6 7 5Satisfied 49 57 41 46 47 45No Opinion 32 22 33 34 32 35Dissatisfied 8 8 9 10 9 10Very Dissatisfied 5 6 6 5 5 5

Financial aid servicesVery Satisfied 15 13 13 12 13 11Satisfied 49 54 51 38 48 45No Opinion 15 16 15 20 16 18Dissatisfied 12 11 13 18 14 16Very Dissatisfied 9 6 8 13 9 9

Billing proceduresVery Satisfied 13 7 12 9 11 9Satisfied 55 54 52 57 55 55No Opinion 19 12 19 15 17 17Dissatisfied 8 15 10 12 11 13Very Dissatisfied 5 12 8 7 7 7

Admissions processVery Satisfied 11 13 15 8 12 9Satisfied 59 59 52 50 54 55No Opinion 17 13 16 22 17 18Dissatisfied 9 11 9 11 10 11Very Dissatisfied 5 5 7 8 7 7

Satisfaction with Administrative ServicesComprehensive Colleges

Table 10D



Table 10D cont'd



% % % % % %Indicate your agreement or disagreement with the following:

Generally, administrators at this college are helpful.Strongly Agree 9 13 9 9 10 8Agree 65 64 68 65 66 66Disagree 19 14 16 18 17 20Strongly Disagree 7 9 6 8 7 7



CommunityTotal CUNY


Registration proceduresVery Satisfied 12 13 11 3 11 23 12 13Satisfied 50 43 38 20 55 50 44 51No Opinion 8 7 3 4 8 8 7 6Dissatisfied 18 26 27 26 16 13 20 18Very Dissatisfied 12 12 21 48 10 6 18 13

Testing officeVery Satisfied 8 6 8 3 3 8 6 5Satisfied 47 48 41 42 49 48 46 45No Opinion 32 36 24 30 30 27 30 35Dissatisfied 8 6 17 11 13 13 10 10Very Dissatisfied 5 4 10 14 5 4 7 5

Financial aid servicesVery Satisfied 15 16 17 8 12 13 13 11Satisfied 43 53 49 41 32 39 42 45No Opinion 17 12 10 16 21 16 16 18Dissatisfied 17 10 14 18 22 22 18 16Very Dissatisfied 9 8 9 18 13 10 11 9

Billing proceduresVery Satisfied 12 9 15 5 8 13 10 9Satisfied 52 40 51 50 52 54 50 55No Opinion 14 30 18 19 22 19 19 17Dissatisfied 15 14 10 15 10 8 13 13Very Dissatisfied 7 6 6 11 8 6 8 7

Admissions processVery Satisfied 9 12 17 5 6 11 9 9Satisfied 53 53 52 37 57 60 52 55No Opinion 14 16 11 19 20 15 16 18Dissatisfied 12 13 11 18 11 9 13 11Very Dissatisfied 12 5 9 21 5 5 10 7

Satisfaction with Administrative ServicesCommunity Colleges

Table 10D



Table 10D cont'd


CommunityTotal CUNY

% % % % % % % %Indicate your agreement or disagreement with the following:

Generally, administrators at this college are helpful.Strongly Agree 9 10 13 10 8 9 10 8Agree 66 68 58 61 65 73 66 66Disagree 18 19 21 19 22 12 18 20Strongly Disagree 6 3 7 10 5 6 6 7



SeniorTotal CUNY


Cafeteria/food servicesVery Satisfied 7 6 8 3 8 4 2 5 7Satisfied 48 46 50 44 47 58 33 47 45No Opinion 19 15 8 10 12 8 12 12 14Dissatisfied 20 22 22 27 23 22 25 23 22Very Dissatisfied 7 11 12 17 10 7 29 12 13

Campus bookstoreVery Satisfied 6 8 5 4 9 4 3 5 5Satisfied 56 60 57 58 53 59 41 56 52No Opinion 11 10 11 11 9 7 9 10 10Dissatisfied 19 15 20 20 21 23 27 20 22Very Dissatisfied 8 8 8 7 8 7 20 8 11

ParkingVery Satisfied 1 1 2 10 3 11 3 4Satisfied 2 5 14 3 39 26 53 17 16No Opinion 29 19 37 44 26 16 17 26 27Dissatisfied 27 28 21 20 14 35 13 25 24Very Dissatisfied 41 47 26 33 11 20 7 28 29

Buildings and groundsVery Satisfied 27 5 6 3 16 5 9 10 10Satisfied 50 49 44 48 55 48 62 50 50No Opinion 10 15 16 15 13 21 12 15 16Dissatisfied 10 22 23 25 12 19 8 18 16Very Dissatisfied 3 9 11 9 3 8 8 7 8

Campus safetyVery Satisfied 21 11 8 14 12 8 12 13 14Satisfied 63 60 58 57 58 66 61 61 59No Opinion 13 19 24 19 14 17 13 17 18Dissatisfied 1 7 8 7 11 6 10 6 7Very Dissatisfied 1 4 2 3 4 3 4 3 3

Table 10ESatisfaction With Other Services

Senior Colleges



Table 10E cont'd


SeniorTotal CUNY

% % % % % % % % %If you could start college over, would you choose to attend this college?

Definitely Yes 23 12 18 18 26 22 14 19 19Probably Yes 41 40 36 37 36 42 35 39 37Uncertain 15 22 24 19 15 17 17 18 19Probably No 15 15 15 17 17 15 22 16 16Definitely No 5 11 7 9 6 4 12 8 9



Total Comprehensive

Total CUNY


Cafeteria/food servicesVery Satisfied 12 5 6 5 7 7Satisfied 53 35 34 50 44 45No Opinion 14 18 18 13 16 14Dissatisfied 14 24 25 20 20 22Very Dissatisfied 7 18 17 10 12 13

Campus bookstoreVery Satisfied 5 3 6 3 4 5Satisfied 41 37 48 52 46 52No Opinion 5 9 14 8 9 10Dissatisfied 30 30 21 27 27 22Very Dissatisfied 19 21 11 10 14 11

ParkingVery Satisfied 1 1 0 3 2 4Satisfied 12 16 5 17 12 16No Opinion 27 34 35 7 22 27Dissatisfied 26 28 23 27 25 24Very Dissatisfied 34 20 38 46 38 29

Buildings and groundsVery Satisfied 4 6 3 19 8 10Satisfied 41 40 41 64 47 50No Opinion 15 17 23 10 16 16Dissatisfied 26 23 20 5 18 16Very Dissatisfied 14 14 12 2 10 8

Campus safetyVery Satisfied 9 12 11 19 12 14Satisfied 52 63 58 59 57 59No Opinion 20 12 21 14 17 18Dissatisfied 13 10 8 5 9 7Very Dissatisfied 7 4 3 3 4 3





Table 10E cont'd



% % % % % %If you could start college over, would you choose to attend this college?

Definitely Yes 25 22 17 15 20 19Probably Yes 36 30 33 40 35 37Uncertain 19 20 20 23 21 19Probably No 12 19 16 13 15 16Definitely No 7 9 13 9 10 9



CommunityTotal CUNY


Cafeteria/food servicesVery Satisfied 8 5 10 12 6 7 8 7Satisfied 49 33 51 46 34 39 42 45No Opinion 17 13 9 13 17 13 15 14Dissatisfied 17 27 19 21 26 28 22 22Very Dissatisfied 9 22 11 10 17 13 13 13

Campus bookstoreVery Satisfied 7 6 5 6 4 8 6 5Satisfied 46 53 48 57 44 58 51 52No Opinion 12 10 10 11 11 11 11 10Dissatisfied 23 18 25 18 23 17 21 22Very Dissatisfied 11 13 13 8 18 6 11 11

ParkingVery Satisfied 2 7 3 7 1 11 5 4Satisfied 6 29 9 29 7 24 18 16No Opinion 42 32 43 24 39 17 31 27Dissatisfied 23 20 20 25 25 24 24 24Very Dissatisfied 28 13 26 16 27 24 22 29

Buildings and groundsVery Satisfied 8 8 11 26 8 10 12 10Satisfied 42 46 54 60 67 56 53 50No Opinion 23 17 16 9 16 18 17 16Dissatisfied 17 22 11 3 8 8 12 16Very Dissatisfied 11 8 8 2 2 9 7 8

Campus safetyVery Satisfied 13 11 20 20 14 14 15 14Satisfied 54 65 60 57 62 54 58 59No Opinion 22 12 13 18 19 24 19 18Dissatisfied 8 10 4 4 5 7 6 7Very Dissatisfied 4 1 3 1 1 1 2 3


Community Colleges



Table 10E cont'd


CommunityTotal CUNY

% % % % % % % %If you could start college over, would you choose to attend this college?

Definitely Yes 19 19 22 17 21 17 19 19Probably Yes 35 33 30 35 37 37 35 37Uncertain 18 16 16 21 19 16 18 19Probably No 15 23 16 15 14 19 17 16Definitely No 13 10 16 11 9 12 11 9



Sampling Plan, Administration, and Weighting

The 2002 CUNY Student Experience Survey

For the 2002 CUNY Student Experience Survey, the University mailed questionnaires to 21,000 undergraduate degree students, chosen from among students attending one of the University’s seventeen community or senior colleges in spring 2002. From the colleges that offer only the associate degree or offer only the bachelor’s degree, a random sample of 1000 students was drawn from among all degree students enrolled at that college. From colleges offering both the associate and bachelor’s degree, two such samples were drawn – one from among the associate students, one from the bachelor’s students. A copy of the survey was mailed to each of the 21,000 students in April 2002. Students who did not respond to the initial mailing were mailed a second copy of the survey. Those still not responding were mailed a third survey and a reminder postcard. The mailings were spaced over a ten-week period. In all, 6,402 students returned the survey – a response rate of 30.5%. The survey results were weighted to compensate for response bias – the under representation or over representation of discrete groups in the pool of respondents. (If, for example, women respond to the survey at a higher rate than men do, this over representation is compensated for in the weight assigned to each case.) Responses were also adjusted to insure that each college is represented in proportion to its share of the university’s total enrollment of undergraduate degree students. An analysis of the weighted responses indicates that the weighted data are representative of the population from which the samples were drawn.


Response Rates by College

College Sample SizeNumber of Responses

Response Rate

Baruch 1,000 374 37.4%

Brooklyn 1,000 295 29.5%

City 1,000 316 31.6%

Hunter 1,000 359 35.9%

John Jay 2,000 580 29.0%

Lehman 1,000 354 35.4%

Medgar Evers 2,000 617 30.9%

NYCCT 2,000 613 30.7%

Queens 1,000 347 34.7%

Staten Island 2,000 585 29.3%

York 1,000 303 30.3%

BMCC 1,000 314 31.4%

Bronx 1,000 258 25.8%

Hostos 1,000 274 27.4%

Kingsborough 1,000 227 22.7%

Laguardia 1,000 319 31.9%

Queensborough 1,000 267 26.7%

Total 21,000 6,402 30.5%

Th

e City U

niversity o

f New

Yo

rkT

he C

ity Un

iversity of N

ew Y

ork

Office of Institutional R

esearch and Analysis

555 West 57th Street, 12th Floor, N

ew York, N

Y 10019

(212) 541-0372

Sprin

g 2002

Dear C

UN

Y Stu

den

t:

I am w

riting to

ask you

to p

articipate in

the u

niversity’s Sp

ring 2002 Stu

den

t Exp

erience

Survey. T

he q

uestio

nn

aire on

the fo

llow

ing p

ages has b

een sen

t to a lim

ited n

um

ber o

fstu

den

ts wh

o are atten

din

g a CU

NY

college th

is sprin

g. By takin

g a few m

inu

tes toco

mp

lete the en

closed

qu

estion

naire, yo

u w

ill be p

rovid

ing valu

able in

form

ation

that w

illh

elp u

s to im

pro

ve services and

edu

cation

al op

po

rtun

ities for all C

UN

Y stu

den

ts.

Th

is brief su

rvey—m

ost p

eop

le com

plete th

e survey in

abo

ut 15 m

inu

tes—asks a series

of q

uestio

ns ab

ou

t you

r experien

ces with

cou

rses, pro

fessors, co

llege services, and

variou

s aspects o

f college life. I stro

ngly u

rge you

to take th

is op

po

rtun

ity toco

mm

un

icate you

r op

inio

ns ab

ou

t CU

NY

to u

s.

Particip

ation

in th

is survey is vo

lun

tary, and

I assure yo

u th

at you

r respo

nses w

ill be h

eldin

strict con

fiden

ce and

will n

ot b

e revealed to

oth

ers. Th

e data w

ill be rep

orted

insu

mm

ary statistics on

ly and

will n

ot id

entify yo

u in

any w

ay.

By p

articipatin

g in th

is survey, yo

u are h

elpin

g to in

sure th

at the stu

dy tru

ly represen

tsth

e experien

ces of C

UN

Y u

nd

ergradu

ates. Wh

at we learn

abo

ut C

UN

Y to

day h

elps u

sp

repare th

e way fo

r tom

orro

w.

Sincerely,

Lou

ise Mirrer

Execu

tive Vice C

han

cellor

cblbh

81

CO

NF

IDE

NT

IAL

STU

DE

NT

EX

PE

RIE

NC

E SU

RV

EY

CO

NF

IDE

NT

IAL

STU

DE

NT

EX

PE

RIE

NC

E SU

RV

EY

For each question please mark one answ

er only, except where noted.

What is the highest degree that you intend to

earn eventually at any institution?W

hich of the following best describes your

plans at this college?

During the current school year, about how

many hours do you spend

in a typical week doing each of the follow

ing?

None

Vocational certificate

Associate degree (A

.A., A

.A.S, A

.S.)B

achelor’s degreeM

aster’s degreePh.D

. or other doctoral degreeProfessional degree (M

.D., J.D

., etc.)O

ther N

ot sure

Com

plete only a few courses at this college

Transfer to another CU

NY

college beforegraduating from

this collegeTransfer to a college outside C

UN

Y before

graduating from this college

Earn a degree at this college

Other

Preparing for class (studying, reading, writing, rehearsing, and other activities

related to your academic program

)A

ttending classes and labsW

orking at a paying job on campus

Working at a paying job off cam

pusParticipating in activities on cam

pus outside of class (organizations, campus

publications, student government, etc.)

Sending email, surfing, or chatting on the W

ebProviding care for other people (parents, children, spouse, etc.)Traveling to and from

campus

Do you have a personal com

puter at home?

If you do have a home com

puter, is it connected to the Internet?

If you work, do you use a com

puter at work?

During the current school year, how

often have you . . .H

anded in an assignment using em

ail?H

ad an online tutorial?Looked at a course’s w

eb page?Found inform

ation about registration, testing, or other college-related information online?

Searched online for information for a class assignm

ent?U

sed email to com

municate w

ith a classmate about an assignm

ent?C

omm

unicated with a professor using em

ail?U

sed a computer in a com

puter lab?U

sed a computer during a class?

Participated in an online class discussion?Participated in an online class discussion using a discussion board?U

sed a computer at school to do an assignm

ent for school?U

sed a computer at w

ork to do an assignment for school?

Used a com

puter at home to do an assignm

ent for school?

At this college during the current school year, about how

often have you done each of the following?

PLE

ASE

DO

NO

T W

RIT

E IN

TH

IS AR

EA

0h

rs/week

1–5h

rs/week

6–10h

rs/week

11–20h

rs/week

Over 20

hrs/w

eek

YesN

o

YesN

o

YesN

oN

ot applicable

Not applicable

VeryO

ften

Often

Occasion

ally

Never

Discussed grades or assignm

ents with a fam

ily mem

berTalked about career plans w

ith a faculty mem

ber or advisorD

iscussed ideas from your reading or classes w

ith faculty mem

bers outside of classW

orked with other students on assignm

ents during classW

orked with other students on assignm

ents outside of classTalked about ideas from

your reading or classes with friends or fam

ily

VeryO

ften

Often

Occasion

ally

Never

✓✗

INC

OR

RE

CT

MA

RK

S

CO

RR

EC

T M

AR

K

•U

se a No. 2 p

encil or b

lue or

black in

k pen

only.

•D

o not u

se pen

s with

ink th

atsoaks th

rough

the p

aper.

•M

ake solid m

arks that fill th

eoval com

pletely.

•M

ake no stray m

arks on th

isform

.•

Do n

ot tear or mu

tilate this

form. M

AR

KIN

GIN

STR

UC

TIO

NS

12

345678

cblbh

cblbh

82

Satisfied

No

Op

inion

VeryD

issatisfied

Disagree

PLE

AS

E D

O N

OT

WR

ITE

IN T

HIS

AR

EA

Based on your experiences at this college, please indicate your agreem

ent ordisagreem

ent with the follow

ing statements. (M

ark one answer for each.)

Generally, courses are offered at tim

es when I can take them

.T

his college offers the courses I would like to take.

I would like the college to offer m

ore courses in the evening.I w

ould like the college to offer more courses on the w

eekend.I w

ould like the college to offer more courses online.

Strongly

Disagree

In how m

any courses are you enrolled this semester?

12

34

56

70

or more

How

many of these courses begin at 5:00 p.m

. or later?1

23

45

67

0or m

ore

How

many of these courses m

eet at least once on the weekend?

12

34

56

70

or more

Which of the follow

ing statements are true of your experience this sem

ester? (Mark all that apply.)

Space was not available in a course I w

anted to take.Space w

as not available in a course I needed to take.I took few

er courses than I initially planned.I took m

ore courses than I initially planned.I took the num

ber of courses that I had planned to take.

Please indicate your level of satisfaction w

ith eachof the follow

ing:E

nglish as a second language (ESL) courses

Rem

edial coursesC

ourses in your major

Required courses outside of your m

ajorQ

uality of instruction in generalTutoringC

lass sizeA

vailability of internshipsTransfer of course credits to this collegeProm

ptness of feedback from faculty

Availability of on-cam

pus computer labs

Dissatisfied

Not

Ap

plicab

le

VerySatisfied

Indicate your level of satisfaction with each of the A

dministrative

Services listed below. If you have not used the service or it is not

available at your college, fill in the oval in the last column.

Registration procedures

Testing Office

Financial aid servicesB

illing and payment procedures

Adm

issions process

No

Op

inion

Dissatisfied

VeryD

issatisfiedN

ot Availab

le orN

ot Used

orD

on’t K

now

Satisfied

VerySatisfied

Indicate your level of satisfaction with each of the A

cademic

Support Services listed below. If you have not used the service or it

is not available at your college, fill in the oval in the last column.

Library facilitiesLibrary servicesLibrary hoursC

ampus com

puting in generalC

omputer lab hours

Com

puter lab staff and help deskA

vailability of computers on cam

pusScience laboratoriesLearning labs (w

riting/language/math)

Athletic facilities

Study areasA

cademic advising

Strongly

Agree

Agree

No

Op

inion

Dissatisfied

VeryD

issatisfiedN

ot Availab

le orN

ot Used

orD

on’t K

now

Satisfied

VerySatisfied

910111213141516

cblbh

83

Th

an

k you

for yo

ur h

elp. P

lease p

ut th

e qu

estion

na

ire in th

e return

envelo

pe

(no

po

stage n

eeded

) an

d m

ail it a

s soo

n a

s po

ssible.

Indicate your level of satisfaction with each of the C

ounseling andPersonal Services listed below

. If you have not used the service or itis not available at your college, fill in the oval in the last colum

n.Personal counselingC

areer planning and placement

Student health servicesN

ew student orientation

Child care services

Services for students with disabilities

Cultural program

s and activities (art/music/theater)

College social activities

Indicate your level of satisfaction with each of the M

iscellaneousServices listed below

. If you have not used the service or it is notavailable at your college, fill in the oval in the last colum

n.C

afeteria/food servicesC

ampus bookstore

ParkingC

ondition of building and groundsSafety on cam

pus

No

Op

inion

Dissatisfied

VeryD

issatisfiedN

ot Availab

le orN

ot Used

orD

on’t K

now

Satisfied

VerySatisfied

No

Op

inion

Dissatisfied

VeryD

issatisfiedN

ot Availab

le orN

ot Used

orD

on’t K

now

Satisfied

VerySatisfied

Based on your experience at this college, please indicate your

agreement or disagreem

ent with the follow

ing statements.

(Mark one answ

er for each.)G

enerally, students at this college are friendly.I often feel out of place at this college.Students from

different racial groups get along well at this college.

Most students at this college have values that are different from

mine.

Generally, adm

inistrators at this college are helpful.

Strongly

Agree

Agree

Disagree

If you could start college over, would you choose to attend this college?

Definitely yes

Probably yesU

ncertainProbably no

Definitely no

What is your current m

arital status?N

ever married

Do you have any children that you

are supporting?

If YE

S, are any under 5 years old?B

etween 6 and 12 years old?

Betw

een 13 and 18 years old?

What is your religious preference? C

atholicProtestantJew

ishIslam

icB

uddhist/Taoist

Hindu

Greek/R

ussian Orthodox

Other

None

How

much form

al education do/didyour parents (or guardians) have?

8th grade or lessSom

e high schoolH

igh school graduateSom

e collegeC

ollege graduateG

raduate or professional degree

No

Yes

Moth

er

Father

Do you have any sisters or brothers w

hoattended college or are now

attending?

YesN

oD

oes not apply, no sister or brother

Are you financially dependent on your parent(s)/guardian(s)?

Yes, fullyYes, partially

No

What is your best estim

ate of the total income in your

household last year? Consider incom

e from all sources

before taxes.Less than $10,000$10,000 to $14,999$15,000 to $19,999$20,000 to $24,999$25,000 to $29,999$30,000 to $39,999$40,000 to $49,999$50,000 to $59,999$60,000 to $69,999$70,000 or m

ore

Married

Divorced

SeparatedW

idowed

Other

Th

an

k you

for yo

ur h

elp. P

lease p

ut th

e qu

estion

na

ire in th

e return

envelo

pe

(no

po

stage n

eeded

) an

d m

ail it a

s soo

n a

s po

ssible.

Mark R

eflex®

form

s by N

CS

Pearso

n EM

-244138-1:654321 ED

06 Printed

in U.S

.A.

Co

pyrig

ht © 2002 N

CS

Pearso

n, Inc. All rig

hts reserved. Stron

glyD

isagree

171819202122252627

2324

cblbh

84

cuny office of institutional research and assessmentbaruch brooklyn city hunter lehman queens york...

Documents