culture change for bottom line results

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Culture Change for Bottom Line Results Tuesday, March 11 10:45 am to 12:00 pm Hashtag: #ideas14 LN3 Jamie Notter @jamienotter

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Presentation to ASAE's Great Ideas Conference in 2014 that talks about an association that changed its culture and saw visible bottom line improvement as a result. Also includes a discussion of culture change and a definition of culture.

TRANSCRIPT

Page 1: Culture Change for Bottom Line Results

Culture Change for Bottom Line Results Tuesday, March 11 10:45 am to 12:00 pm Hashtag: #ideas14 LN3 Jamie Notter @jamienotter

Page 2: Culture Change for Bottom Line Results

The Story

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Page 3: Culture Change for Bottom Line Results

The Solution

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Page 4: Culture Change for Bottom Line Results

The Solution

Page 5: Culture Change for Bottom Line Results

The Solution

Page 6: Culture Change for Bottom Line Results

The Solution

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Page 7: Culture Change for Bottom Line Results

The Results

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Page 8: Culture Change for Bottom Line Results

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Page 9: Culture Change for Bottom Line Results

definition of culture

Organizational culture is the collection of words, actions, thoughts, and “stuff” that

clarifies and reinforces what is truly valued.

@jamienotter #ideas14 LN3

Page 10: Culture Change for Bottom Line Results

Organizational culture is the collection of words, actions, thoughts, and “stuff” that

clarifies and reinforces what is truly valued.

definition of culture

@jamienotter #ideas14 LN3

Page 11: Culture Change for Bottom Line Results

connect what is valued to

what drives success

1

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Page 12: Culture Change for Bottom Line Results

change some processes

2

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Page 13: Culture Change for Bottom Line Results