culturally conscious leadership - the channel company · culturally conscious leadership...
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Culturally Conscious LeadershipCarola Cazenave
Vice President, North America Partner Ecosystem
IBM
#WOTC19 | @WOTChannel
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Culturally Conscious Leadership
“Diversity is a key driver of innovation and is a critical
component of being successful on a global scale.” – Forbes
“Ethnically diverse companies are 35% more likely to have
financial returns above the industry median.” – McKinsey
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Culturally Conscious Leadership
How many of you were born outside the US?
How many of you are working with colleagues or employees from
other countries?
How many of you want international experience?
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“Stay hungry. Stay foolish.”
~ Steve Jobs
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What’s the worst that can happen?
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What is a personal paradigm?
A paradigm is a person's frame of reference. A person's paradigm is how they see the world based on all the information that they have gathered and the beliefs that they possess.
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Behaviors
The behaviors in a multicultural, diverse team cannot be judged from one’s own cultural paradigm.
What I learnedBe aware of paradigms and avoid assumptions. Make the effort to understand cultural differences in the team, communication styles, feedback styles, humor, festivals & holidays.
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Language & Idioms
Professional communication may be misinterpreted or difficult to understand, especially in idiomatic use.
What I learned
Speak English slowly, and ensure the
key messages have been understood.
Avoid idioms. Fluency in English is not
an indicator of a person's smartness or
competency.
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Professional Etiquette
Approaches to professional etiquette can vary significantly between cultures.
What I learned
Learn more about international etiquette.
Be aware of differences in greeting
styles and social norms.
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#WOTC19
Culturally Conscious Leadership
1. Be aware of paradigms and avoid assumptions. Make the effort to
understand cultural differences in the team, communication styles,
feedback styles, humor, festivals & holidays.
2. Speak English slowly, and ensure the key messages have been
understood. Avoid idioms. Fluency in English is not an indicator of a
person's smartness or competency.
3. Learn more about international etiquette. Be aware of differences in
greeting styles and social norms.
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#WOTC19
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Mike Krieger
Instagram Co-founder
Brazil
Elon Musk
Tesla CEO
South Africa