cultural heritage in regional networks regnet trial service and recommendations – d11

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Cultural Heritage in REGional Cultural Heritage in REGional NETworks NETworks REGNET REGNET Trial Service and Recommendations – D11

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Page 1: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

Cultural Heritage in REGional NETworksCultural Heritage in REGional NETworks

REGNETREGNETTrial Service and

Recommendations – D11

Page 2: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

2

Methodology(1/3)Methodology(1/3)

Usability Testing2 validation phases

Different document types

Technical Response CycleResponses to validation phase 1

Bi-directional way of communication

Behavioural ObservationsValuable input for SWOT

Page 3: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

3Methodology (2/3)Methodology (2/3)

Results collection

Demonstration & Marketing

Reference & methodology

CSC Strategy

Content-techn. generation

Feedback

Reporting & documentation

Course and scheduling

Page 4: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

4

Methodology(3/3)Methodology(3/3)

Focus on

General appearance

Overall Performance – Functionalities

Metrics

SWOT analysis

Page 5: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

5

General AppearanceGeneral Appearance

Portal

17%

67%

17%

Data Entry

8%

33%

58%

E-Procurement

14%

14%

29%

43%

E-Shop

13%

25%

50%

13%

Auction

33%

50%

17%

Reference: validation phase 1

Page 6: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

6

PerformancePerformance

Portal

17%

17%

33%

33%

Data Entry

10%10%

50%

20%

10%

E-Procurement

25%

50%

25%

E-Shop

33%

17%

50%

Auction

40%

20%

40%

Reference: validation phase 1

Page 7: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

7

Web Statistics(1/2)Web Statistics(1/2)

NOVEMBER

FEBRUARY

+300%+230%

Page 8: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

8

Web Statistics (2/2)Web Statistics (2/2)

Content ProvidersData Bases

Reference:February 2003

Page 9: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

9

SWOT Analysis- (SW 1/2)SWOT Analysis- (SW 1/2)

Reference: week 8 2003

Page 10: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

10

SWOT Analysis- (SW 2/2)SWOT Analysis- (SW 2/2)

Innovation (8.33)Internationalisation /Regionalisation (7.83)Benefits/Costs(7.67)Functionality (7.34)User friendliness (5.33)Reliability (5.33)User support (4.67)

Reference: week 8 2003

Page 11: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

11

SWOT Analysis - (OT 1/2)SWOT Analysis - (OT 1/2)

Reference: week 8 2003

Page 12: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

12

SWOT Analysis- (OT 2/2)SWOT Analysis- (OT 2/2)

Boosting small & medium CH institutions (8.33)Cult. tourism, visits (7.67)Spending on cultural items (7.33)

Increasing Internet Usage (7.00)Wireless Technologies (WAP, PDA…)(6.67)Investment in Pieces of Art (6.00)The “haves” and the “have-nots” (4.00)

Following all the opportunities (3.67)

Trust in Internet payment procedures (2.33)

Competitors (2.33)

Reference: week 8 2003

Page 13: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

13

REGNET-Conclusions (1/2)REGNET-Conclusions (1/2)

1. The whole REGNET system and approach proved to be very valid and usable in the CH domain.

2. All basic issues and structures for a full internationalisation level are realised.

3. The System contains solutions covering a broad range of functionalities needed in a CH environment. The market potential of the individual modules varies.

4. The REGNET platform provides integration capabilities for the individual modules. Further streamlining possible.

5. User Support is addressed.

Page 14: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

14

REGNET-Conclusions (2/2)REGNET-Conclusions (2/2)

6. A lot of innovations are included.

7. Tools are competitive, especially when combined with others. Awareness of niche market players is necessary.

8. REGNET shows evidence to address the CH domain. A more distinctive character is envisaged.

9. Cultural Heritage Institutions will benefit of lower total cost of ownership (TCO) through the Cultural Service Centres (CSC)

10. Increased spending on Cultural offers and goods will boost the business opportunities for CSCs and its members.

Page 15: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

15

REGNET- Recommendations (1/2)REGNET- Recommendations (1/2)

1. Continue establishing the CSC concept

2. Continue the use of Open Source Technologies

3. Promote the “brand” as much as possible

4. Go for cross-disciplinary partnerships

5. Explore new opportunities (a.o. knowledge engineering)

Page 16: Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

27 March 2003 REGNET Final Project Review

16REGNET- Recommendations REGNET- Recommendations (2/2)(2/2)

6. Have a close watch on interoperability issues.

7. Focus on further development of the modules.

8. Take care of the usability/support aspects of the tools

9. Prioritarise tool offerings

10. Make different business scenarios