cultural competence and dementia care · value diversity/awareness and acceptance of differences...

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* CULTURAL COMPETENCE AND DEMENTIA CARE Tracey L. Gendron Shannon Marling

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Page 1: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*CULTURAL

COMPETENCE

AND

DEMENTIA

CARE

Tracey L. Gendron

Shannon Marling

Page 2: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Professional care providers

working in culturally and

linguistically diverse

communities

Professional care providers

working with individuals

with dementia

WILL PROVIDE

INFO & SUPPORT

FOR

*THE SESSION

Page 3: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

1

Better understand

the cultural

perspectives they

bring to the care

situation.

2

Make informed

choices on

managing day-to-

day situations

presented by

culturally diverse

individuals with

dementia.

3

Know where to

find further

information and

support services.

4

Communicate in a

more culturally

effectively way

with individuals

with dementia and

their family

members.

*SESSION OBJECTIVES

Page 4: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Latino

Americans

Asian

Americans

African-

Americans

LGBT Older

Adults

Diversity in

Faith Traditions

DIVERSITY WITHIN THE AGING POPULATION

Page 5: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

8.60%

7.20%

4%

11%

19.80%

8.60%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

AFRICAN AMERICAN LATINO AMERICAN ASIAN AND PACIFIC ISLANDER

2011 PERCENTAGE OF OLDER ADULTS 2050 PROJECTION OF OLDER ADULTS

OLDER ADULT PROJECTIONS FOR 2050

Page 6: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Black/African American Older Adults

60%

12%

77%

21%

0% 20% 40% 60% 80% 100%

Finished High School

Had a Bachelor's Degree or Higher

Older Adults African American Population

50% of African American older adults

live in 8 states:

1. New York

2. Florida

3. California

4. Georgia

5. North Carolina

6. Virginia

61%

65%

76%

76%

0% 20% 40% 60% 80% 100%

Females Reporting Good/ExcellentHealth

Males Reported Good/Excellent Health

Total Population of Older Adults +65 African American Older Adults 65+

8.60%

11%

2011 PERCENTAGE OFOLDER ADULTS

2050 PROJECTION OFOLDER ADULTS

Page 7: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Latino American Older Adults

70% of Latino older adults live in

4 states:

1. California

2. Texas

3. Florida

4. New York

Latino Older Adults36%Older Adult

Population64%

Received Pneuomoccocal Vaccination

46%

77%

Latino Older Adults 65+

Older Adults

Finished High School

19%

7.50% 6.50%

0%

20%

40%

60%

80%

100%

Poverty Rate No Usual Source ofMedical Care

Delayed AccessingHealth Care Due to

Cost

7.20%

19.80%

2011 PERCENTAGE OFOLDER ADULTS

2050 PROJECTION OFOLDER ADULTS

Page 8: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Asian American Older Adults

60% of the Asian, Hawaiian

and Pacific Island older

adult population reside in 3

states

1. California

2. Hawaii

3. New York

74%

32%

77%

21%

Finished High School

Had a Bachelor's Degree or Higher

Older Adults Asian Older Adults

8%

84%

77%

Males Living Alone Males Living with Spouse Females Living withSpouse/Relative

Older Asians

4%

8.60%

2011 PERCENTAGE OFOLDER ADULTS

2050 PROJECTION OFOLDER ADULTS

Page 9: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Source: Technical Resource Center, Promoting Appropriate LTC supports for LGBT Elders,U.S. Administration on Aging

Increase in households of same-sex partners in Virginia:

Year Men Women Total Increase

1990 1,791 1,276 3,067 -

2000 7,053 6,749 13,802 350%

Households of same-sex partners in Virginia, urban vs. rural:

Year Urban Total Rural TotalPercent

UrbanPercent Rural

1990 2,676 391 87% 13%

2000 11,308 2,494 82% 18%

Please note that HRC estimates that the Census 2000 figures could undercount lesbian and gay families by as much as

62 percent. For more information, see Census 2000.

Gay, Lesbian, Bi-Sexual and Transgender Older Adults (GLBT)

Page 10: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

CHALLENGES

The effects of social stigma and prejudice

Reliance on informal families

of choice for social

connections, care and support

Unequal treatment under laws, programs

and services

OTHER ISSUES:

GLBT Elders Financial

Wellbeing

Health and Health Care

Social Support and

Community

Engagement

Challenges for GLBT Adults

Page 11: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Review documentation and

assessment information for

heterosexist language

*Improve coordination of services

between LGBT services and

older adult services

*Recognize and change policies

and practices that discriminate

or leave LGBT older adults

ineligible for services

What Can Service Providers Do?

Page 12: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

Christianity (including Catholic, Protestant,

Eastern Orthodox, Pentecostal,

Anglican, Monophysite, Latter-day Saints,

Evangelical, Jehova's witnesses,

Quakers, AOG, nominal, etc.), 33%

Islam (Shiite, Sunni, etc.), 20%

Nonreligious (incl, agnostic, atheist, secular

humanist, people answering "none or no preference; half of this group is "theistic" but nonreligious), 16%

Hinduism, 13%

Primal-Indigenous (incl. African

Traditional/Diasporic), 6%

Chinese Traditional, 6%

Buddhism, 6%

Sikhism, 0.36% Judaism, 0.22%

Other

http://www.ultimatebiblereferencelibrary.com/ChristianChurchs.html

World Faiths expressed

as a percentage of

global population - 2005

Note: Total adds up to more than 100% due to rounding up and using the

upper bound estimates for each group

Page 13: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Faith based organizations may be the only

vehicle to reach individuals with disease

*Faith Traditions have not always responded in a

compassionate sensitive manner

*Faith traditions of health care provider have

found to have an impact of End of Life Care

access and information

Faith Traditions Impact on Care

Page 14: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Public religious engagement has been associated

with positive health outcomes

*Positive correlation between level of religiosity

and Quality of Life

*Religiosity and Religion have been associated

with lower levels of caregiver burden

Religiosity Impact on Health Indicators

Page 15: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

* Health Literacy

39%

31%29%

1%0%

10%

20%

30%

40%

50%

60%

Below Basic Basic Intermediate Proficient

BY AGE GROUPS

16–49

50–64

65–75

Over 75

Page 16: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

* Health Literacy

13%

21%

54%

12%

0%

10%

20%

30%

40%

50%

60%

70%

Below Basic Basic Intermediate Proficient

BY RACE GROUP

White

Black

Hispanic

Other

Page 17: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

HOW health care information is received

HOW rights and protections are exercised

WHAT is considered to be a health problem

HOW symptoms and concerns about the problem are expressed

WHO should provide treatment for the problem

WHAT type of treatment should be given.

In this context…

Page 18: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Why is culture important to dementia care?

'Culture' refers to integrated patterns of human behavior

that include the language, thoughts, communications,

actions, customs, beliefs, values, and institutions of

racial, ethnic, religious, or social groups.

Page 19: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*How do we respond to cultural difference?

Cultural Humility

Cultural Competence

Cultural Sensitivity

Page 20: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*Cultural Competence Resource

The National Center for Cultural

Competence at Georgetown University has

developed this website especially for use by

health practitioners.

http://nccc.georgetown.edu/index.html

Click on the Cultural

Competence Health

Practitioner Assessment

Page 21: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*CULTURAL BELIEFS ABOUT DEMENTIA

Cultural Beliefs about Dementia

Dementia as normal

aging

Dementia as mental

illness

Dementia as a culture

specific syndrome

Dementia as a

disruption in social

functioning

Page 22: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*BARRIERS TO CARE

Barriers to Care

Accessibility

Dementia Assessment

Language and Communication

Mistrust Acculturation

Knowledge

Discrimination

Finances

Page 23: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

*5 ELEMENTS of CULTURALLY APPROPRIATE CAREIn order for us to work with individuals of diverse backgrounds, we must become culturally

competent. There are five elements for becoming culturally competent:

• Understand the way the “person/client” defines health and family.

1. Value Diversity/Awareness and Acceptance of Differences

• Understand how one’s own culture influences how one thinks and acts.

2. Self-Awareness

• Two people may misjudge the other’s actions based on learned expectations. Both will bring culturally prescribed patterns of communication, etiquette and problem solving. Also both may bring stereotypes or underlying feelings about working with someone who is different. Without an understanding of their cultural differences, misinterpretations or misjudgments may occur.

3. Dynamics of Differences/Be conscious of the dynamics inherent when cultures interact

• Institutionalize cultural knowledge and become familiar with aspects of culture.

4. Knowledge of Client’s Culture

• Develop programs and services that reflect an understanding of diversity between and within cultures. Adapt the helping approach so it reflects cultural differences and preferences. Although focused on ethnocultural groups, the same applies to diversity from a geographical as well as sexual orientation. The bottom line is we must be open-minded, respectful and non-judgmental.

5. Adaptation of Skills

Page 24: CULTURAL COMPETENCE AND DEMENTIA CARE · Value Diversity/Awareness and Acceptance of Differences •Understand how one’s own culture influences how one thinks and acts. 2. ... DEMENTIA

* 10 Steps To Providing Culturally Appropriate Dementia Care

(www.alz.org)

PROVIDING CULTURALLY

APPROPRIATE DEMENTIA CARE

Consider each person as an individual, as well as a product of their country,

religion, ethnic background, language, and family

system.

Understand the linguistic, economic and social

barriers that individuals from different cultures face,

preventing access to healthcare and social

services. Try to provide services in a family’s native

language.

Understand that families from different cultures

consider and use alternatives to Western

healthcare philosophy and practice.

Do not place everyone in a particular ethnic group into

the same category, assuming that there is one approach for every person

in the group.

Understand that a family’s culture impacts their

choices regarding ethical issues, such as artificial nutrition, life support and

autopsies.

Regard the faith community for various cultures as a critical support system.

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*

*National Resource Center on LGBT Aging -

www.lgbtagingcenter.org/

*University of Southern California USC Libraries Resource Guide

to Diversity on Aging -

www.usc.edu/libraries/subjects/.../ResearchGuide_Diversity.pdf

*Alzheimer’s Association Cultural/ Ethnic Diversity -

www.alz.org/alzwa/in_my_community_13902.asp

*The Rowland Universal Dementia Assessment -

http://www.health.qld.gov.au/northside/documents/rudas2.pdf

*Concise Cognitive Screen -

http://www.ncbi.nlm.nih.gov/pubmed/21045491

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*