Industry Sector Leader Briefing

Aims

To promote for the public benefit, in partnership with the police, law enforcement agencies and other relevant bodies and organisations, the protection of people and property from, and the protection of, criminal acts in particular but not exclusively by the provision of a national communication vehicle between the public and private sectors, providing information of all relevant security matters

BackgroundCSSC was founded in June 2011 by a team of senior security experts, with the aim of building a platform to facilitate communications between private and public sector on issues surrounding security and business resilience. The initial focus of CSSC was to help businesses prepare for business as usual in the lead up to, and during the Olympic and Paralympic Games.

The project was formed on a partnership basis between law enforcement, government departments and nearly every sector that operates in the capital and beyond. Industry Sector Leads (ISLs) were identified for each industry, with a remit to participate in briefing calls and events, and disseminate appropriate messaging conveying “one single truth” to their networks, helping companies prepare for scenarios ranging from cybercrime and transportation issues to hostile reconnaissance and security alerts.

The success of the initiative has led to expansion to other regions of the UK. CSSC Scotland was formed in 2013 to prepare for the Glasgow 2014 Commonwealth Games.

The initiative is continuing this expansion and Dardan has been named the Regional Hub for the Eastern Region.

CSSC builds on existing (and specialist) successful and proven security networks such as Project Griffin (security sector) and Sister Banks (finance sector), to provide a means for the police and government to communicate with the wider private sector businesses of all sizes, with ‘one voice’ on safety and security, as well as to receive feedback from business on the security issues important to them.

A key part of achieving this was the new partnership between business, the Police and the Government in London: the Cross-sector Safety and Security Communications Project (CSSC).

CSSC in the Eastern Region

We hope to emulate the success of the CSSC London model and translate it to a wider less populated rural area.

This will involve implementing the CSSC model across the six counties of the Eastern Region: Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

The CSSC Eastern Communications Hub will be based within Dardan Security at Brooke House, John Hyrne Way, Longwater Business Park, NR5 0AF.

E-mail: cssc.hub.east@imodus.com

Tel: 01603 732 233

The operational delivery team

Andy Barnard - Project Co-ordinator

Dardan Security

Mark Duffy - Chair

Dardan Security

Andy Foster - Project Manager

Dardan Security

Will Davies - Project Co-ordinator

ACPO - Eastern Region Special Operations Unit

The HubAt the centre of the project is the CSSC Hub, which acts as the interface between those who have information and those who need to receive it.

The Hub is in permanent direct contact with, on the one hand, the police and other authorities and, on the other hand, the sector groups and businesses.

Updates flowing from the authorities can be shared with the relevant business contacts (‘Industry Sector Leads’) who, in turn, can pass it through to their own networks.

In the case of larger firms, this may include nearby smaller businesses that may not have formal business continuity or security functions.

How it works

Communications providers

NHS / Ambulance service Fire service County councils / local government Regional policing County policing Industry

The Hub / Control Roomcssc.hub.east@imodus.com

Methods of communication Bridge conference call Instant messaging Email Business bulletin Website

Business Liaison Officers (Private sector volunteers)and Police

Industry Sector Leads Industry

Professional services

Postal service Night time economy

National Health

Transport Security

Property management

Pharmaceutical Information Technology

Telecoms Finance & Insurance

Tourism, Travel & Leisure

Retail Media Education Energy Construction Food & Supply Chain

Agriculture, Farming & Food

Production

Manufacturing Business RepresentativeOrganisaations

Petrochemical Specialists Banking

Business Liason & SME Support

Hotels Maritime Defence Law County Councils & Local Resilience

Forums

The Industry Sector Leader (ISL) Role is fundamental to the CSSC concept.

Each business sector is represented by one or more ISLs and the project relies on having committed and effective ISLs who are able to:

Share and disseminate safety and security messages in the lead up to, during and following incidents.

Represent their specific industry sector / member organisation / geographical area and act as a conduit between that sector and the CSSC hub.

Act as a focal point for their sector, gathering information on issues affecting businesses; sharing good practice and information amongst their sector networks and passing relevant information back to the hub.

Promote the work of CSSC at industry events and extend reach as far as possible within their sector.

The ISL role is voluntary and supports good corporate citizenship. The CSSC project team will support industry sector leaders in any way they can help expand their networks, promote the work of CSSC and ensure accurate and consistent messaging.

Industry Sector LeadersISLs

The Benefits Be seen as a leader in your industry for cross-sector working and safety and security

Be seen to be part of the partnership project with the Police and Government helping to deliver a valuable service to businesses throughout the UK.

Networking opportunities with all industry sectors Opportunity for first hand involvement in planning and exercising.

Your company logo will be used on the CSSC website and opportunity to speak at conferences and promote the partnership and use company branding.

Key responsibilities There is an expectation that Industry Sector Leaders will:

Share on behalf of the public sector unclassified safety and security messages in an accurate, timely and consistent manner to their sector / membership / geographic region, using any system or process at their disposal.

These messages may be Business As Usual, Incidents / Unplanned Events or Large Events and will be clearly marked as either Red, Amber or Green

Ensure that they are contactable round the clock for emergency situations and are able to attend CSSC bridge calls and share messaging at all times.

Build a distributions list of industry contacts and ensure that their reach is as wide as possible within their sectors across the UK.

Maintain their contact list and ensure it is up to date.

Enlist a secondary contact or ‘deputy’ for when you are not available.

Provide expert feedback on the safety and security information they are receiving and feed back to the hub any information, issues and concerns from their industry sector

Take personal responsibility for the integrity of the messaging and work to ensure a consistent “one single truth message is cascaded.