Recognition plays a key role in driving employee

Engagement.

Outstanding companies show appreciation, by rewarding employees frequently with non-monetary

and monetary recognition for behavior, actions, attitudes and achievements that impact the company’s

goals, vision, values and mission.

What is Engagement?

• Engaged employees work with a passion and feel a profound connection to their company. They drive innovation and move the organization forward.

• Non-Engaged employees are essentially “checked-out.” They are sleepwalking through their workday. They are putting in time, but not enough energy or passion into their work.

• Actively Disengaged employees aren’t just unhappy at work, they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged co-workers accomplish.

Latest Gallup Employee Engagement Studies Results:

• 28% of employees are Engaged

• 54% are Not Engaged

• 17% are Actively Disengaged

Note: Gallup has studied employee engagement for over 20 years as an ongoing study

Additional Gallup Findings:• Earnings per share in publically traded companies were

greater 26% greater with engaged employees

• 72% of those engaged people thought “I can have a positive impact on service.”

• 84% thought “I can impact our Company’s results.”

• 68% thought “I can positively impact costs.”

Gallup’s MeasurableBenefits from Engagement Include:

• Enhanced organizational performance

• Increased productivity

• Greater financial performance

• An increase in employee retention

Engagement With AppreciationTowers Perrin Study (2008) *

“Opportunity, Trust, Communication and Appreciation”as Major Contributors to Employee Engagement

Without Appreciation

With Appreciation

Low-Opportunity Companies 35% 56%

High-Opportunity Companies 77% 92%

Low-Trust Companies 35% 63%

High-Trust Companies 65% 91%

Low-Communication Companies 39% 69%

High-Communication Companies 68% 92%

Conclusion: Appreciation of great work accelerates engagement significantly across cultures, industries and the world-study included;

13 countries and over 10,000 workers

BenefitsWork

ExperienceCompensation

The Work Experience (recognition, work/life balance, culture and environment) is the only factor that cannot be

immediately duplicated by your competition. It is proprietary to you—good or bad—and can significantly impact engagement.

*From World at Work, the former American Compensation Association

There is a new paradigm emerging in Human Resource Management

“Performance-Based Recognition”

A “human capital” strategy designed to improve employee engagement and business results by aligning the goals and behaviors of employees with a company’s Vision, Mission and Values.

CSI International Inc. is the architect of the most complete solution for Performance Based Recognition:

“Stars Performance”©

Flexible and scalable technology, thousands of awards,

multiple program platforms, SCORM compliant training and critical program support elements¹ - integrated and delivered

with unparalleled customer care…

¹ Communication, Training, Measurement, Account Management

Applications

• SPOT recognition• Peer-to-peer• Manager-to-employee• Nominations with approval• Safety• Attendance• Quality• KPI achievement

• Productivity

• Employee referral

• Employee suggestions

• Sales incentives

• Health and wellness

• Birthdays

• Service anniversaries and milestones

Recognition Applications and Opportunities

Why is “Stars Performance” unique?

• On-demand monetary and non-monetary employee recognition solutions

• Points as its currency• Proprietary SCORM compliant training capability• Deployed as Software as a Service, (SaaS) • No cost updates• Initiatives implemented in hours—not days or weeks

Design and Implementation Elements

Stars Performance utilizes a proven process for system/program design and implementation from RPI¹

• Assessment• Design• Management Education and Training• Measurement/Analysis• Rewards• Technology

¹ Recognition Professionals International is a non-profit organization at the forefront of strategic global recognition. It was founded in 1998 as The National Association of Employee Recognition (NAER).

The Stars Performance System“Tool Box”

• Providing a “simple to use” motivating experience for employees and administrators alike. Technology is the enabler; alignment, engagement and results are the focus.

Functional “tools”

• Communication Center: Full content management - Site news, e-News feed, e-Blasts and more

• Design Studio: Customize a look and feel for your site plus design your own award certificates

• Motivation Center: Recognition modules for various applications

• Budget Manager: track and manage for full budgetary control

• Reporting Suite: Comprehensive real time reports driving analytics

• Hierarchy Editor and Permission Manager: Assign specific admin functions

• Employee Center: Hierarchy editor, employee importer and administrative control center

• Nomination Builder: Injects objectivity and consistency into the entire nomination and evaluation process

• Performance Central: Employee performance and sales incentive modules with results tracking

User friendly “tools”

• Measurement and Analytics Dashboard: turning data into actionable information and RORI analysis

• The Learning Center: SCORM¹ compliant training system, comprehension testing and surveys

• Scalable Technology: Available in over 60 countries and in 9 languages

¹SCORM is a set of technical standards for e-learning software products. SCORM tells programmers how to write their code so that it can work well with other learning software.

Proprietary “tools”

www.stars.starsperformance.com

• STARS Performance is your complete solution for managing the recognition of your company's most important resource...people

 • STARS Performance modules enable one or more recognition

programs to be deployed and administered within a single system and with single sign-on capability.

• Let CSI International help you to maximize your employee engagement - It’s all about performance – “Stars Performance”