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From The CSC India Times Desk

The CSC India Tim es October 2006Volume 6

Update

CSC in the News

Guest of Honor

Tech Talk

The Lighter Side

Celebrity Zone

Know-Our-Managers (KOM)

acknowledge the invaluable contributions provided by:

vas Polisetty (Innovation article), Minita Kumar (SPARSH), Supriyaranjan Kar (Web site and Best Employers survey article), Preemita Singmunication meet), Amit Balwani (FS-Solutions article), Tarun Jugal Kumar (Information Security article), Ashish Saini (Fun@CSC), Krithika Venkatesand National-level Symposium) and Renu Nagar (nbA article).

India at your fingertips

Welcome to the sixth edition of the The CSC India Tnewsletter.

First of all, we are happy to announce that Bala Mahadhas joined us as the new President and Managing DirectCSC in India. In this role, Bala will be responsible forfinancial and operational performance of the business including the management of more than 7,000 professiothat provide product development, application managemenremote infrastructure services within the region.

Yet another great achievement was that CSC completetenth year of successful operations in India on Septembe2006. Over the past decade, CSC in India had tremengrowth both in terms of resource base and the qualiservices being delivered.

CSC in India has upgraded its information security standfrom BS 7799 to ISO/IEC 27001:2005 certification for the Nand Hyderabad operations - the latest internatstandard specification for an Information Security ManageSystem.

Our achievements coupled with the fact that we

maintained our top twenty ranking in the recently conclDataquest-IDC Top 20 Indian IT Best Employers survey svolumes about the outstanding work environment andprocess maturity that we have built in the face of this dynbusiness environment in India.

Meet our Women Leaders in a special feature of the KOur-Managers section, in this issue.

With this, we present the sixth edition of The CSC Times for you. We look forward to your valuable contributo make each issue a success.

- The CSC India Times T


2/12

SPARSH An Employee Assistance ProgramCSC in India has recently launched an employee assistance program (EAP)

called SPARSH exclusively for its employees and their immediate family

members, absolutely free of cost.

Employees today are faced with tremendous stress on various accounts likework pressure, work-life balance and relationship issues. Many times, they do not

share their problems with anyone especially at work for the fear of being judged.

The bottom-line is that they are stressed and it affects their productivity.

CSC in India, the average age of an employee is 28 years; with a young workforce, the issues are

anifold. Through the EAP, counseling services would be provided by qualified and experienced counselors

employees on a whole gamut of issues they face while going through life. Sometimes just talking the

oblem out without the fear of being judged can be cathartic. The EAP would also reaffirm CSCs

mmitment towards the well being of employees.

ne to One Help: A Bangalore based organization has been identified to take this initiative forward. It

ovides counseling services to companies as well as individuals. SPARSH will help the employees meet

s challenges in a safe and secure environment. They can talk to a counselor from One to One Help about

y personal, relationship, work related or parenting issues that may be bothering them. They can get neutral

d objective professional advice on various issues like anger management, dealing with stress,

yness/loneliness/lack of self-confidence, relationships, pre-marital and marital concerns, workplace

ationships, and parenting concerns. SPARSH will help them understand themselves and their problem

mpletely.

e interaction with the counselors is strictly confidential. All transactions on the One to One Help Web site

ize secure technology to protect privacy and prevent any unauthorized access to information.

e launch of this program was a huge success with employees getting high quality of service regarding their

evances.

updateFrom the New Presidents

Thank you for a warm welcome

CSC family.

work, the leadership, the t

expertise of the teams and the

delivery regimen in place. This has

you script many success stories yo

all be proud of.

My compliments to all of you!

I can see the spark of enthusiasm

passion for delivery in the organ

These are cornerstones for us to b

as we embark on the next stages

journey of growth and excellence.

The dynamics of our industry a

customers' expectations of outsour

increasing significantly and setting

higher for us. In my interactions w

management teams, I can sen

appreciation for what has been

achieved and also very high expe

of all of us in the future. India is a s

operation for CSC, and we have a

opportunity to add even more sig

value to the company. I am confid

together, we can fulfill those expecta

I am excited to work with all of yo

sure we will have many oppo

shortly to interact personally and

forward to them. In the meantime

you to continue the good work an

the focus on what matters most - ou

employees and our customers.

- Bala Mahadevan, Presiden

This organization

has grown rapidly

over the last few

years. I am very

impressed

with the quality of

FSG India Division Releases FS Solutions India

G management has a vision and business objective of Complete Integration of Delivery Processes i.e.

aking deliveries from any location without impacting the customers. This requires common processes,

mmon tools and management integration.

a first step to implement this vision, the FSG India division has developed FS Solutions India aligned to

talyst (CSCs global best practices), FSG global processes and CMMI version 1.1 comprising policies,

ocedures, guidelines, templates, checklists, references and samples covering the 22 process areas of

MMI Level 5.

e India FSG Quality team, headed by Alok Sharma worked towards aligning all the process elements totalyst, FS Solutions global and CMMI model for developing Quality Management System - FS Solutions

dia. The global FSG - Software Engineering Process Group (FSG-SEPG) team was involved to review

ese procedures against the CSC global standards. Finally, FS Solutions India version 1.0 was released

September 5, 2006 marking the first baseline version FS Solutions India. It is indeed the first milestone

maturity journey towards CMMI maturity level 5. Needless to say, FS Solutions India will evolve and

rich continuously.

oking forward, the team will be working towards the transition of each FSG project to FS Solutions India

andards by October 31, 2006. Process roll-out training is scheduled for CMMI Champions identified for all

es of businesses (LoBs) and Software Quality Assurance Facilitator (SQAF). CMMI Champions and SQAF

ntly will spearhead the FS Solutions awareness and the transition to new templates across projects by

tober end 2006.


3/12

Office of Innovation Sponsors First India Innovation Conference 2006

SCs Office of Innovation in India has been taking a lot of initiatives to help CSC sustain its

dership position in this versatile and competitive business environment.

eping in mind the importance of open innovation and a collaborative ecosystem for growth and

stenance of the industry, Office of Innovation in India organized the India Innovation Conference

06 in association with Confederation of Indian Industry (CII) on September 19, 2006. This was the

t conference around innovation in the Indian industry at large. This conclave gave a platform to

cuss various areas and scope for innovation in India.

e conference focused mainly on innovation in manufacturing, telecom, banking, insurance, financialrvices, healthcare and energy industry sectors. The key objectives of this conference were to:

Provide a practical, pragmatic and actionable perspective on innovation

Understand new innovation tools and streamlining processes

Initiate quality idea generation and understand from best practices

Provide a platform for companies to showcase their innovative product and services

nivas Polisetty, head - Office of Innovation, CSC in India provided a platform for the innovation

cussion by giving a keynote address on "Ecosystem for Innovation". Deepak Gupta, general

anager - GTS, co-chaired the session on manufacturing and telecom and Praveen Pachaury,

neral manager - FSG, chaired the session on BFSI, healthcare and energy and utilities.

CSC in Chennai Sponsors National Level Symposium

SC in Chennai was the main sponsor of PARADIGM2K6, the national level technical symposium held at SSN College of Engineering, Chenn

eptember 15, 2006. The symposium proved to be a great success with more than 4,000 participants from all across the country. The technical mee

melange of events including paper presentation, software presentation, debugging, online programming contest, quiz and gaming. This event attra

rticipants from across the length and breadth of the country.

ne of the senior representatives from CSC in India enlightened the gathering at the symposium with his introductory speech. He gave a detesentation about CSC in India to all the participants. CSCs presence was strongly felt in the symposium. The SSN college also streamed a link to

SC Web site on their Web site, http://www.paradigm2k6.com.

ARADIGM offered the participants total prize money of Rs. 75,000 (nearly US $1,641). Additionally, all the participants were provided lunch

freshments, stationary and a utility CD. The official magazine, EXEMPLAR was distributed to the participants.

his event is one amongst a host of campus initiatives by CSC in India, to increase visibility in the top technical institutes and business schools in Ind

e participants at the conference included representatives of Indian industry, R&D institutions under Council of Scientific and Industrial Research (C

D institutions under Defence Research and Development Organization (DRDO), academia, Ministry of Science and Technology and se

ernational agencies.


4/12

CSC in India Amongst the Top 20 IT Companies

ataquest-IDC Top 20 Indian IT Best Employers is a prestigious and comprehensive IT

dustry survey. The survey is conducted amongst 250 IT employers across India, and

valued as an essential reference source in the IT industry. The survey takes into

ccount the best human resource (HR) environment, employee morale and the HR

actices. It assesses employers on various parameters like employee satisfaction,

ganization culture, job satisfaction, performance appraisal system, training and

mpensation.

Information Security Standard Upgraded from BS7799: 2002 to ISO27001: 200

he Noida and Hyderabad units of CSC in India have upgraded their information security certification from BS7799: 2002 to ISO 27001:2005

S7799: 2002 has been adopted by ISO, re-badged and released as the new international standard, ISO 27001:2005. It is the latest internationa

andard specification for an Information Security Management System (ISMS).

Accordingly:

Organizations previously certified against BS 7799: 2002 have to get thei

certification upgraded to ISO 27001:2005 by April 14, 2007. From this date

certificates against BS7799: 2002 will no longer be valid.

All ISMS audits conducted after April 14, 2006 had to be against th

requirements of ISO 27001:2005 standard only.

ISO 27001:2005 migration project started in February 2006 and CSC Noid

facility was assessed in July 2006. Recently, on August 24 and 25, Hyderabadfacility also successfully underwent the ISO 27001:2005 assessment.

ISO 27001:2005 certification will continue to provide competitive advantage to

CSC in India in the global marketplace, as it puts the company in the league o

those few organizations who comply with the globally accepted and respected

standards. The certification develops confidence in customers that informatio

security is managed, monitored and controlled effectively at every stage by

CSC in India.Pass the words to share knowledge, but

don't pass passwords

The Dataquest-IDC Best

Employers Survey score and

rank reflect a composite of the:

HR score, which is derived

from company response to

a questionnaire of HR

related information like

training days, retention,

salary hike, size of the

organization, compound

annual growth rate

(CAGR) Employee satisfaction

score derived from

employee survey

SC in India once again manages to hold on to its place in the Dataquest-IDC Top 20 Indian IT Best Employers survey. CSC in India was among top

the Dataquest-IDC Best Employer survey in 2005 and 2003.

his migration initiative was led by Global Security Solutions (GSS) team supported by members of Network Management Group (NMG), HR

dministration, Finance and Software Technology Management Group (STMG).

CSC has also made it to the top 50 IT companies in India as per Dataquest Top 20 survey,

2006. CSC is currently ranked at 49 and has jumped a whopping 18 steps from the last year's

ranking at 67. CSC has also been ranked as the fifth fastest growing IT company.


5/12

FSG Noida Held Communication Meeting

n August 24, communication meeting for the entire Financial Services Group (FSG)

vision was conducted at the Radisson Hotel, Noida. Over 600 employees, across System

nd Business Process Outsourcing (BPO) group attended the meeting.

he audience was addressed by, Sharad Srivastava vice-president FSG, Alok Sharma

eneral manager Quality and Jyotirmoy Banerji assistant vice-president FSG.

r. Srivastava started the discussion by sharing the management update with regard to

usiness growth, customer engagement, operational excellence and human resources

anagement. He highlighted the goals of the FSG management team with which the goals

individual FSG teams would be aligned.

Subsequent to Mr. Banerjis discussion, Mr. Sharma talked about achieving operatio

excellence through Capability Maturity Model Integration (CMMI). He shared the plans a

timelines towards the journey of CMMI.

The address from senior management team was followed by awards ceremony for

winners of the Employee of the Year and Employees of the Quarter programs.

The last lap of the meeting was the Questions and Answers session, coordinated by t

Employee Advisory Committee (EAC) members. EAC facilitated undiluted feedback from employees on certain suggestions and issues. The management team provided clarificatio

and attention to the queries raised.

Mr. Srivastava also urged staff

participation in achieving the

cultural shift from

performing/positioning as Manual

Worker to Knowledgeable

Worker.

After this, Mr. Banerji talked about

the functions and deliverables of

the business development support

group at FSG India. After this, Mr.

Banerji talked about the functions

and deliverables of the business

development support group at

FSG India.


6/12

CSC in the newsThe latest issue of Express Compu

weekly publication from The Indian

group on IT and ITES, carries an ex

2-page article on CSC India.

The article, "Happy Employees Writ

Success Story", focuses on the

innovative, employee-friendly HR po

CSC India and how it is a great

work.

remraj Pillai, Manager -Marketing Quoted in TheHindu BusinessLine

he Hindu BusinessLine featured

remraj Pillai, manager - Marketing, in

s MBAs@Work column. Premraj, an

BA from IIM Lucknow, talks about his

arning and experiences at the B-

chool and how he applied them in his

rofessional life.

ccess the following link for details:

tp://www.thehindubusinessline.com/anager/2006/07/24/stories/20060724

0721100.htm

andeep Devendra Kumar Quoted in The Financialxpress

andeep Devendra Kumar, general manager - HR, has been quoted in a

ory on "The company you keep", which focuses on the growing use of

ernet (especially blogs) to find out employer information.

e points out that CSC in India has a policy prohibiting employees from

mmenting on company policies to the outside world, without prior internal

nsultation.

One InfrastructureMakes It Simpler

N.C. Sunil, senior manager

- GIS has been quoted in

the latest issue of ExpressComputer where he talks

about the growth factors of

convergence.

Sunil says, Government

regulations have been a

major bottleneck, which

has been lately taken care

of. Since then the VoIP

sector has seen

exponential growth, both in

commercial and

technological terms.

Click the following link fordetails:http://www.expresscomputeronline.com/20060828/convergence01.shtml

ndeep Devendra Kumar, General Manager HRuoted in Express Computer

ndeep Devendra Kumar, general manager- HR has been quoted in an

cle on employee referral program. He points out that the success factors

employee referral depend on timeliness of responses, partnering with the

ployees and a widespread overall respect for the company that they must

e.

ck the following link for details:p://www.expresscomputeronline.com/20060904/technologylife01.shtml

Great Places to Work Coverage in Businessworld

usinessworld and Grow Talent Company organized a Great Places to

Work seminar on August 25, 2006. Neelam Gill Malhotra, director - HR

as a member of the panel.


7/12

guest of honorLEF Accepting Nominatio

2007 CSC Award for Tec

Excellence

The Leading Edge Forum is ac

nominations for the 2007 CSC Aw

Technical Excellence from Novem

Awards will be granted for highly-in

work that has yielded measurable

and has the greatest potential for

other parts of the company. Th

Award for Technical Excellence ha

CSC's most prestigious award for 19

Award recipients receive options o

shares of CSC stock and an expen

trip to the 2007 CSC Technolo

Business Solutions Conference in

Florida. Any regular employee of C

its subsidiaries may be nominate

technical achievement, either

individual or member of a team

restrictions; see complete e

requirements).

Complete information is available

CSC Portal.

Rendezvous with Marwan R Shishakly

arwan Shishakly, vice president - Global Solutions and Technology (GST), together with Terri Staton,

ector - Planning and Support GST visited CSC in India during second week of September 2006. It was his

st trip to India after joining CSC and his fourth visit to India overall.

The main purpose of his visit was the team here. Mr.

Shishakly says, Currently, there are 130 people in GST

India. It is a much better team and we will continue to grow

through the year. He also wanted to know their work,

what their capabilities are and give them a specific

mandate of what India region is required to do. During

their five days stay in India, they visited Hyderabad and

Agra.

Indias contribution towards CSCs growth in GIS space, Marwan says, CSC in India is directly

ntributing to GIS growth in many ways. Projecting forward, India manifests in its disciplined capabilities,

ality processes, complete resource management practices and quality work.

s key message to the CSC in India employees was that they should know what they want to be as a partCSC. The type of transactions they execute should be well because the value of business is measured

cheaper cost of labor and offerings. People in India should support the global team in defining and

ecuting strategies in GST areas from organizational point of view.

asking about the image that he would carry back with him, he says, I came here with a positive image

d also going back with the same image. I have worked with people here and benefited from them. The

y difference is that I have a more complete understanding of people and what they can do individually. I

d good expectations and so was not surprised with the work of the Indian team. Hyderabad is a very

erent city built well, modern and hi-tech. People here are very enthusiastic and should help ignite rest

us. Overall, the trip was very useful.

Bob Riddler Visits CSC in Chennai and Hyderabadb Riddler, the Account's Application Solutions Manager (ASM) for Europe visited the newly established

SC Chennai centre during the last week of August. It was his second visit to India.

e purpose of the visit was to create awareness among the

oject team about the productivity clause in the client-CSC

ntract. There were sessions on 'Productivity Index (PI)'

nducted by Bob, to stress on the importance of PI.

met a lot of people and got a real feel for the capability

d professionalism of the teams. To this, he adds, It was a

eat opportunity to meet such a wide cross-section of the

ent account community particularly as so much of our

ccess is dependent on CSC in India.

hen asked about the image of India he would carry back

h him, Bob says, As ever, the main impressions were

ound the 'buzz' in the offices, the 'can do' attitude, the

eling of competence that is everywhere from the canteens

the factory floors and the inquisitiveness of the people

ending my training sessions: many of the most relevant

estions I was asked across four countries came from the

dian teams.

b's profound knowledge of the details in the client-CSC

ntract and his relevant practical examples made the

ssions dynamic.


8/12

tech talk

CSCs offshore-onshore colla

helps a leading insurance c

resolve the major virus outbrea

Completed seamless offsho

end-to-end Production Control

work from CSC in US to India

first time

Claims Desktop (CDT),

insurance product, phase B g

successfully for one of the

insurer based in the US

nbAccelerator (nbA) India team has significantly contributed to the launch of nbA at one of the clients

ronment, the first insurance company to use nbA for its life policies.

client is a financial services organization operating in the U.S., Canada and the U.K. and has implemented

C's nbA software to automate its life insurance and annuity new business and underwriting activities. This

ks the first use of nbA for life insurance policies. The client has streamlined its processes through the

gration of nbA with CSC's VANTAGE-ONE insurance administration software.

C's nbA, which is based on ACORD

ndards, automates life insurance and

nuity application submission, requirements

nagement, underwriting management,

rkflow and productivity reporting, and

cy issue processing. By eliminating

cessing steps, reducing handoffs and

omating tasks, nbA increases productivity

d decreases the administrative costs of life

d annuity contracts.

launch of nbA at the client end is part of a larger program to reduce administration costs, enhance

gration with internal and external providers and improve the speed, efficiency and quality of its services.

client chose nbA for its easy integration with other CSC software, its compatibility with the company's

sting major design and architectural requirements, and the opportunity to join with other nbA users in

ding enhancements to the software.

egrating a new business system into our back office is a key component in the foundation for future

wth," said the client senior vice president, Service Delivery. "nbA will allow us to reduce insurance

ministration costs and provide enhanced services to our members and distribution channels."

"During the 25 years we've worked together, the client

has achieved impressive business results leveragingCSC's experience," said Michael W. Risley, president

of the Life and Annuity Division of CSC's Financial

Services Group. "Being the first to implement nbA for

life insurance is another of this company's innovative

yet practical business strategies."

Other insurers already use CSC's nbA to process

annuities, but this implementation is the first

production use of nbA for life policies. The client will

use nbA to issue and underwrite term, whole life and

universal life individual insurance as well as annuities.

The CSC India team has played a critical role in

achieving the milestone. The team manifested

unyielding determination, dedication and

commitment. These core attributes are intrinsic to

teams performance. The team is highly charged over

the much-deserved success.

The team celebrated the grand success. Certificate of

achievements (CoAs) were distributed by senior

management group (SMG) members.

geared up team is all poised up to keep the performance par excellence in all their future endeavors and

ave their mark with flying colors each time.


9/12

Talent Hunt

the lighter sideCSC in India Celebrates Independence Day

60th year of the Indian independence was marked with great enthusiasm and solemn celebrations at all

CSC locations in India on August 15, 2006.

h the Independence Day round the corner, one of the teams added a patriotic touch to their workplace

a by organizing the Decorate your cube area contest with Independence Day as the theme. There was

husiastic participation among everyone and one could see flags, balloons, kites and even lights of the

onal colors everywhere.

CyberLife-GUL-RPS team won the first prize with

Life70 team a close second. The Vantage Base

DVR-LUS teams won special prizes. The following

te of Romain Rolland epitomized the Independence

y spirit:

here is one place on the face of the earth where all

dreams of living men have found a home from the

y earliest days when man began the dream of

stence, it is India.

art from this, the Social Services Committee (SSC) members celebrated the occasion with senior citizens

Anand Niketan, an old age home in Noida. Volunteers from CSC Noida went to Anand Niketan early

rning on August 15 to decorate their premises with tricolor balloons, colorful ribbons and national flags.

riotic songs from old Hindi films created the perfect ambience to celebrate the 60th Independence Day of

ia.

e celebration started with the flag hoisting by Mr. B.R. Arora, managing trustee of Anand Niketan. It was

owed by antakshari (music competition) and tambola (number game), organized by the volunteers of

C. Members of the Rotary club presented dance performances on the occasion.

. Neelima Mishra, secretary and trustee, said, Its heartening to see so many young people sharing their

e with senior citizens and celebrating the most auspicious event of our country.

I must thank them for their empathy and compassion for

the residents of Anand Niketan and making it a

memorable event. CSC celebrates the Independence Day

at Anand Niketan every year. It also organizes movie

shows for the residents of this old age home every

month.

Similarly, the CSC employees in Indore celebrated the

Independence Day with unfurling of the tricolor. Many

school children assembled and added to the spirit and

gaiety of the occasion.


10/12

Fun@CSC

10 Year Anniversary Celebration

ptember 13, 2006 was a special day for CSC in India. It was not only our Founders Day, but on this day we celebrate our 10 glorious years in Ind

s is an important milestone in our journey to achieve a world class status in India.

er the years, CSC in India has established itself as a key component of CSC's world sourcing strategy. With substantial technical knowledgtstanding domain expertise and strong focus on delivering real results to our customers, we provide complex and mission critical services to our glostomers.

SC in India has always realized that all its accomplishments are the work of its employees. The management of the company encourages initiativcognizes individual contributions, treats each person with respect and fairness, and gives ample opportunity for individual growth.

e celebration will continue for a few weeks and will feature several exciting events including ethnic day and floor decoration contest, talent we

mily week, sports week and Mr. and Ms. CSC contest.

ext, CoAs were distributed to the employees who contributed towards the success and achievements of the account. The events concluded w

otivational words from our chief guest and a hand of clap for the entire team. Following this, the DJ dance floor started rocking, where the employ

splayed there skills in dancing too.

he fun committee of one of the accounts organized a party on September 07, 2006 with the aim

have some memorable moments and enjoyment within the team. The entire team was invited for

s gala event. Following events were conducted as a part of the event:

Dumb Charades: Employees were selected on the spot and grouped into teams each of size

three. Total five teams were formed and the knock out rounds began. After so many rounds,

few teams acted at par and finally, three teams were announced as the winners.

Atta - Candy Event: Employees were randomly selected on the spot and they had to pick up

candies from atta (flour) filled plates, without using their hands within a minute. The person

who picked maximum candies was announced the winner.

Sari Event: Employees were randomly selected and asked to wear sari (a traditional Indianwomen wear) in a given timeline. The person who wore the best sari was announced the

winner.

Singing Competition: Employees were asked to sing songs and the management also

participated enthusiastically.


11/12

Oracle Magazine N

Dennis Alley RFID Archit

the Year

Dennis Alley, partner in CSC's Co

Group, was named Oracle Ma

RFID Architect of the Year. He

recognized along with other Editors

Award recipients at Oracle Open

October 22-26 in San Francisco.

RFID stands for Radio Fre

Identification, and is an automated

to identify objects via data storage

called "tags" or transponders.

Alley won the award based

centralized, customized solution de

for a U.S. Department of Defense

supplier, to help them meet DoD

enabled shipping processes.

"I was very pleased to win the awa

believe there is much more work to

RFID is going to continue to expan

Alley. "Were in a state right now wh

DoD and companies are mandating

of RFID, but some suppliers aren

seeing any return on investment

that's going to change over time, a

components get cheaper and as th

are installed. It's going to build on it

will be accelerating over some nu

years."

celebrity zoneEmployee of the Quarter- 2006

Jitender Mohan Tara

Annu Singh

Shueb Ali Khan

Atul Arora

Hardik Mukesh Desai

Nikhil Saxena

Mandeep Kaur

earty Congratulations to all the winners for the prestigious Employee of the Quarter (EOQ) award.

he EOQ award has been given to these employees in recognition of their consistently outstanding

erformance, persistence and sound technical and business knowledge.

We once again congratulate them on behalf of the CSC India family and wish them a successful life

head.


12/12

CSC Wins 2006 'BEST A

From the American Socie

Training & Development

CSC has won a 2006 "BEST Awa

the American Society for Trai

Development (ASTD) for its global

and employee development program

The ASTD BEST Awards re

organizations that demonstrate en

wide success as a result of em

learning and development. This ye

award winners are recognized in a

section of the October issue of Tr

Development magazine, the

monthly magazine, and were

during a reception on Octobe

Washington, D.C.

CSC's Global Learning and Deve

Management department was reco

for a second consecutive year, for

programs that provide opportun

employees across the company to their competencies and skills. In a

the Senior Leader Development P

which provides senior exe

succession plan candidates, an

potential leaders with tools, resour

collaborative opportunities to he

grow for the next leadership opp

was also acknowledged.

BEST Award recipients su

quantitative and qualitative inform

the ASTD about their learnin

development practices and pr

Applications were assessed by mem

the BEST Awards advisory comm

group of experts in the learni

performance field.

know-our-managersPadmaja Krishnan

maja Krishnan is the director of Marketing, Planning and Research for CSC in India. In her current role,

Krishnan is responsible for Marketing, Branding, Communication and Business Development functions

CSC in India. The MP&R group works in close co-ordination with Account teams, Business Development

ms and Communication teams across CSC locations, and ensures seamless integration in all our

suits.

Ms. Krishnan has an in-depth experience in almost every

aspect of the IT industry, including delivery, client

relationships, quality assurance, marketing and business

development. Associated with industry-leaders like TCS,

Xansa and Perot Systems earlier, Ms. Krishnan led the

offshore centric direct sales, marketing and account

management functions while actively positioning India

credentials. She spearheaded the India-centric sales and

marketing initiatives that involved integration with US and

European markets and accounts.

Krishnan likes traveling and reading. Her philosophy in life is Work hard, play hard and enjoy every

ment of your life.

Neelam Gill Malhotra

lam Gill Malhotra is part of the senior management of CSC in India and responsible for spearheading the

cess of design, development and implementation of appropriate HR policies and practices in all areas of

Her role includes articulation of the HR vision and formulation of long as well as short term HR strategy

ntegrating the people aspects with business imperatives of the organization.

Malhotra joins CSC from IBM, where she was the

e president of HR. At IBM, she was responsible for

of the Global Delivery businesses.

or to IBM, Ms. Malhotra was the country headof HR

PricewaterhouseCoopers Consulting. She also

nt more than 20 years at Balmer Lawrie in Mumbai

Kolkata in various HR roles.

avid reader, Ms. Malhotra has special interests in literature on human psychology and organizational

avior. She also enjoys traveling and meeting people from different cultures.

s newsletter has been brought to you by the Marketing, Planning and Research division of CSC in India. We would greatly appreciadback, comments or suggestions with regard to any aspect of this edition of the newsletter and any specific news or information that we ude in our future editions. Please direct your correspondence [email protected] or [email protected].

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