csa's pocket guide to service management

9
SERVICE MANAGEMENT

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Page 1: CSA's Pocket Guide to Service Management

SERVICEMANAGEMENT

Page 2: CSA's Pocket Guide to Service Management

CSA’s Service Management involves the automated reconciliation of cash logistics invoices against services ordered to ensure invoicing accuracy.

Page 3: CSA's Pocket Guide to Service Management

Access to verified invoicing gives businesses the confidence that services charged by suppliers reconcile with services ordered; and the reassurance to pay accurately.

Why is thisimportant?

Page 4: CSA's Pocket Guide to Service Management

How isthis DELIVERED?

Supplier invoices are sent to CSA & verified

Discrepancies are queried and resolved

Customer receives adjusted invoices

Page 5: CSA's Pocket Guide to Service Management

In 2015, CSA resolved over39,000 discrepancies

resulting in more than $340kworth of adjustments.

Page 6: CSA's Pocket Guide to Service Management

CSA reconciles all supplier invoices against agreed pricing and services ordered. Discrepancies flagged are then managed directly with suppliers. Customers are provided with a monthly statement of verified charges.

What is theprocess?

Page 7: CSA's Pocket Guide to Service Management

How do I knowmy information is SECURE?

CSA has been in business for almost 15 years and was developed by three of Australia’s big 4 banks. Data is protected by 256 bit SSL encryption and uses the same robust systems that the banks use internally today.

Page 8: CSA's Pocket Guide to Service Management

CSA has a range of software solutions and add-ons designed to provide businesses with greater security, greater savings and greater visibility of their cash cycles. Get in touch to find out more.

find savings inmy cash cycle?

Where else can I

Page 9: CSA's Pocket Guide to Service Management

Get in touch

Kendall EvansHead of Sales | Cash Services Australia

T: 02 9490 9913M: 0405 754 380E: [email protected]