crowe horwath overview 2016
TRANSCRIPT
© 2016 Crowe Horwath LLP 22
Our Vision
Goal
What We Do
Management Philosophy
Core Purpose
Values
Vision Strategies
WIN3
Building Value with Values
Deep Specialization
One Crowe
ConsultingAccounting Technology
Care Share Invest Grow
Goal
© 2016 Crowe Horwath LLP 33
Crowe Services
We strive for nothing less than a trusted relationship in which every client feels valued:
• Business risks• Regulatory
compliance risks• Technology risks
• Conflict minerals compliance• Forensic technology and
investigation services• M&A services• Operational improvement• IT advisory• Valuation services• Restructuring advisory• Bankruptcy and insolvency
services
• State and local tax• Federal tax• International tax• Private client services• Compliance outsourcing and
technology• Benefit plan consulting
and compliance
Financial Services sector• Information management• Credit portfolio management• Process improvement and
technology assessment
Manufacturing sector• Enterprise solutions
• Performance improvement
Government sector• Enterprise solutions
• Operational and IT advisory services
• Financial advisory services
Healthcare sector• Net revenue and reimbursement
• Revenue cycle
External audits• Financial statement audits• Benefit plan audits• Specialized audits• Fund and portfolio audits
Other services• Financial reporting• Accounting advisory
RiskAdvisoryTax Audit Performance
© 2016 Crowe Horwath LLP 44
Crowe Revenue by Core Services
• The chart shows a breakdown of Crowe revenue by core service.
• FY ending 3/31/16
30%
25%29%
11%
5%
Risk Consulting
Audit Advisory Services
Tax
Performance
© 2016 Crowe Horwath LLP 55
Retail Dealers
31%
19%
16%
8%4%
5%
14%
3%
HealthcareConstruction &
Real Estate
Manufacturing & Distribution
Public Sector
Diversified
Financial Services
Private Equity Groups
Crowe Revenue by Industry Specialization
• Clients have indicated our industry specialization as a key reason for selecting us.
• The majority of our revenue comes from servicing clients in these key industries.
• FY ending 3/31/16
© 2016 Crowe Horwath LLP 66
Over 25 Years of Experience with Private Equity Groups
• Crowe works with over 243 private equity groups and over 523 portfolio companies.
• 13 percent of our total revenue comes from serving private equity groups and their portfolio companies.
• Two of our top 10 clients are private equity groups.
• FY ending 3/31/16
Retail Dealers
31%
19%
16%
8%4%
5%
14%
3%
HealthcareConstruction &
Real Estate
Manufacturing & Distribution
Public Sector
Diversified
Financial Services
Private Equity Groups
13% Private Equity Groups and
Portfolio Companies
© 2016 Crowe Horwath LLP 77
Crowe Horwath InternationalGlobal Statistics
Countries > 120
Offices > 700
Partners and Staff > 30,000
Revenue USD > $3.0B
Crowe Horwath International
More than 170 independent member firms, business associates, and correspondent firms.
© 2016 Crowe Horwath LLP 88
Smart decisions. Lasting value.TM
We help clients make smart decisions today that create lasting value for tomorrow.
One of the largest public accounting, consulting, and technology firms in the United States
• Recognized as the eighth largest firm in both The 2015 Accounting Today Top 100 Firms in the U.S. and Public Accounting Report 2014 Top U.S. Accounting Firms Survey
• >30 offices coast to coast
• >3,000 personnel
Professionals Coast to Coast03 00,
© 2016 Crowe Horwath LLP 99
Sustained Growth and Stability
• Founded in 1942, Crowe is celebrating more than 70 years of stability, growth, and innovation.
• Crowe ranks as the eighth largest nationalfirm based on U.S. net revenue.*
• Crowe Horwath International ranksas the ninth largest international network.
0
100
200
300
400
500
600
700
800
Annu
al R
even
ue in
Mill
ions
Sustained Growth
* The 2016 Accounting Today Top 100 Firms
© 2016 Crowe Horwath LLP 1010
Exceptional Client Experience
• Annually, we work with independent researchers to survey clients and help us understand how we can improve our client experience and earn their trust and recommendations.
• Crowe has achieved a 90 percent client engagement index, outperforming the accounting industry benchmark by 35 points.*
* “Most Engaged Customers” Business to Business Survey, Accounting and Tax, PeopleMetrics Inc. 2013
The exceptional client experience team at Crowe received the Customer Experience Innovation Award from the CXPA. This is the most prestigious award a company can receive from the CXPA.
Crowe and its client experience professionals have been recognized by the Customer Experience Professionals Association (CXPA) as a company that is delivering great experiences to clients and is a “Customer Experience Impact Award” winner.
Crowe has been recognized by the Temkin Group as a finalist for the 2014 Temkin Customer Experience Excellence Award.
For the fifth year in a row (2015), Crowe has been recognized as one of the five best-performing companies across PeopleMetrics’ customer base. In addition, PeopleMetrics’ customer base selected two Crowe professionals to be PeopleMetrics Brand Ambassadors.
90%Client Engagement Index
35 Points Above Industry
Benchmark
© 2016 Crowe Horwath LLP 1111
Manufacturing and Distribution
• More than 2,000 M&D clients including global Fortune 500 to emerging small businesses
• Deep specialization and focus on innovation has enabled us to develop more than 80 solutions for M&D
• Industry-focused teams address the highly specialized needs of specific subsectors such as: solutions80
clients2,000
• Automotive• Chemical• Construction Materials• Electrical and High Tech• Food and Commodities• Life Sciences
• Machinery and Industrial Equipment
• Metals• Plastics and Rubber• Textiles and Apparel• Wholesale Distribution
© 2016 Crowe Horwath LLP 1212
Financial Services
• Banking, insurance, and brokerage
• More than 1,800 financial services clients
• One of the leading providers to the financial services industry and ranked number one nationally for number of audits for publicly-traded financial institutions
• Dedicated professionals, many have prior experience working in the industry or for an industry regulator
• Regulatory task force members who work with the PCAOB and SEC
Source: SNL Financial LC, 2015
clients01 08,
leading audit1# provider
© 2016 Crowe Horwath LLP 1313
Private Equity
• A private equity (PE) client base consisting of more than 340 PE groups with a combined total fund size of nearly $200 billion
• More than half of our top 50 clients are PE groups
• Industry-specific solutions delivered by professionals with specialized functional and industry expertise
• One relationship manager for each PE firm
• Expertise to help throughout the entire life of the fund
fund size200$ billionPE Groups340
© 2016 Crowe Horwath LLP 1414
healthcareprofessionals
5 00
Healthcare
• Technology-assisted, data-driven methodology including two patented solutions
• More than 500 dedicated healthcare professionals
• More than 2,500 healthcare clients
• Clients range from five of the largest U.S. not-for-profit healthcare systems to regional and academic systems and physician groups
• Crowe is ranked as one of the largest healthcare management consulting firms in the U.S.
clients2,500
© 2016 Crowe Horwath LLP 1515
Audit Services Overview
• Professional excellence• Stringent independence controls
• Assurance Professional Practice group
• Quality standards• Annual PCAOB inspection
• Center for Audit Quality member
• Process efficiency• Automated work papers system
• CiRT® solution
RiskAdvisoryTax Audit Performance
External audits• Benefit plan audits• Specialized audits• Fund and portfolio audits
Other services• Financial reporting• Accounting advisory
Audit Services
© 2016 Crowe Horwath LLP 1616
Trusted Tax Services
• A top tax firm• Accounting Today, 2015
• Knowledge and experience• Fully dedicated tax specialization
• Fortune 1000, Forbes 2000, and Tax Executives Institute member clients
• National Tax Office
RiskAdvisoryTax Audit Performance
• State and local tax• Federal tax• International tax• Private client services• Compliance outsourcing and
technology• Benefit plan consulting and
compliance
Tax Services
© 2016 Crowe Horwath LLP 1717
Tax Technology
• Innovative tax technology drives performance
• Crowe K-1 Navigator
• Crowe R&D Navigator
• Crowe Tax Risk Assessment and Control (C-TRAC)
• Crowe State Tax Amended Reporting
• Crowe International Tax Manager™
• Crowe Use Tax Simplifier
• Crowe POC Manager™
RiskAdvisoryTax Audit Performance
© 2016 Crowe Horwath LLP 1818
Advisory Services Overview
• 30 years of global experience
• Value-added insight to help address complex and strategic issues• Strategic growth
• Valuation
• Restructuring
• Asset recovery
• Global reach and cross-border expertise
RiskAdvisoryTax Audit Performance
• Conflict minerals compliance• Forensic technology and investigation
services• M&A services• Operational improvement• IT advisory• Valuation services• Restructuring advisory• Bankruptcy and insolvency services
Advisory Services
© 2016 Crowe Horwath LLP 1919
Risk Consulting Overview
• We have more than 1,100 experienced practitioners with geographic, functional, and industry expertise.
• Our professionals use their expertise to enhance governance and risk management, which protect value and improve the performance of organizations• Financial Services & Banking
• Manufacturing & Distribution
• Healthcare & Life Sciences
• Public Sector
RiskAdvisoryTax Audit Performance
• Business risks• Regulatory compliance risks• Technology risks
Risk Consulting
The governance, risk, and compliance management solutions from Crowe are endorsed by the American Bankers Association (ABA) through its subsidiary, the Corporation for American Banking. The ABA endorsement of these solutions indicates they deliver high quality and meet performance standards, and offer the potential to improve your bank’s profitability and performance.
© 2016 Crowe Horwath LLP 2020
Risk Consulting Overview
• Business Risks• Sustainable risk management• Governance, risk, and compliance• Vendor management • Internal Audit• Third-party risk• Financial asset credit risk• Loan and credit review• Business continuity management• Operational risk • Fraud• Initial public offering (IPO) readiness
• Regulatory Compliance Risks• Compliance management• Consumer compliance• Financial crime• Anti-money laundering• Fraud• Misappropriation of funds or assets• Credit risk• Model risk management and validation
RiskAdvisoryTax Audit Performance
© 2016 Crowe Horwath LLP 2121
Risk Consulting Overview
Technology RisksCybersecurity Advisory and Consulting
• Cybersecurity Strategy• Co-Sourced and Outsourced
Security• Business Continuity Management• Third Party Risk Management• Big Data
Assessments and Audits• IT Internal Audit Co-sourcing &
Outsourcing• ERP Consulting & Auditing• Penetration Testing• Social Engineering• Information Security Assessments• Application Security• Security Forensics
RiskAdvisoryTax Audit Performance
Compliance & Assurance• Payment Card Industry (PCI)• HIPAA• FFIEC / GLBA• ISO 27001 / 27002• EU Safe Harbor• State Privacy Laws• Service Organization Control
(SOC) Reports
© 2016 Crowe Horwath LLP 2222
Performance Consulting Services Overview
Financial Services sector• Information management• Credit portfolio management• Process improvement and
technology assessment
Manufacturing sector• Enterprise solutions• Performance
improvement
RiskAdvisoryTax Audit Performance
Government sector• Enterprise solutions• Operational and IT
advisory services• Financial advisory
services
Healthcare sector• Net revenue and
reimbursement• Revenue cycle
© 2016 Crowe Horwath LLP
In accordance with applicable professional standards, some firm services may not be available to attest clients.
This material is for informational purposes only and should not be construed as financial or legal advice. Please seek guidance specific to your organization from qualified advisers in your jurisdiction.
© 2016 Crowe Horwath LLP, an independent member of Crowe Horwath International crowehorwath.com/disclosure2323
Jeffrey LyonsAssistant DirectorCrowe Horwath LLPOffice: +1 212-735-7722| Mobile: +1 [email protected]
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