cross media planning & how to target your audience using person types
DESCRIPTION
Cross media planning for C4I, session 2 Example of Koen Carlier and audience needsTRANSCRIPT
Media seminar pt 2 September 25th, 2013
Reach Interest Participate Maintain Advocate
!!!!!!!
Teach Build Maintain
Problem statement
+!i !X!?!
i
!!!!!!!
1 Inform 2 Dialogue 3 Form
Media sessions
What do we know?
What do we see?
What do we do?
From the presentations!
• tv/show dvd • magazine (UG) • YouTube !
New: • online teaching kit • book summaries
Variety media usage: • radio (Africa, AUS) • Fb, Tw, Lin (NL) • dvd (MAL) • 4 websites (D) • movies (US) • clips • newspaper
National strategies: • media connections (NL) • political leaders (UG) • hubs (US) • clips (all) • dvd (MAL) • real committent: pay/email address
From the presentations
Challenges: • Short movies/clips • Stories (Rvd. Henk Poot, Koen Carlier) • Fb: pages/groups <> friends • Which websites? • Traffic • MR newspaper <> online possibilities !
From the presentations
1 Inform (yesterday) Presentations !
2 Dialogue (today) X-media plan !
3 Form (today) X-media canvas
Media sessionsWhat do
we know?
What do we see?
What do we do?
How do you !reach your audience !and activate them?
Take away
Interest
MaintainAdvocate
Participate
Reach
Take away
Interest
MaintainAdvocate
Participate
Reach
Take away
Interest
MaintainAdvocate
Participate
ReachWhy israel.org
Take away
Interest
MaintainAdvocate
Participate
ReachWhy israel.org
C4 israel.org
Take away
Interest
MaintainAdvocate
Participate
ReachWhy israel.org
C4 israel.org
... ...
habit
Why explicit strategy?
gut feeling
intu ition
always worked
plan
check
works in static context required for changing context
adjust
ex perien ce
Why explicit strategy?
Standardised Decision Makers
Visionairies
Intuitive Decision Makers
• Every decision guided by biz res • Firms develop proprietary metho’s and are innovative in their combi of metho’s • Enterprisewide access to res data and findings
• Some dec based on biz res • Firms use tried-and-true metho’s, excluding others that might be appropriate (trap/bias???) • Limited enterprise-wide data and findings
• Most dec based on past exp or instinct • Dec supported with limited qual. res
A cross media plan !for all your communication !will help you know !how to be effective.
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader?
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader?
What does your audience
need?
Help? Question?
Manifest/Latent? Attractive?
Profile?
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader?
How can you engage? / How
can I act?What does your audience
need?
Help? Question?
Manifest/Latent? Attractive?
Profile?
Useful? Incentive?
‘What’s in for him?’
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader? Means?
How can you engage? / How
can I act?What does your audience
need?
Help? Question?
Manifest/Latent? Attractive?
Profile?
Useful? Incentive?
‘What’s in for him?’
Preferred media platform?
Confirmation of choice?
How keep and build
relationship?
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader?
How can you engage? / How
can I act?What does your audience
need?
Help? Question?
Manifest/Latent? Attractive?
Profile?
Preferred media platform?
Confirmation of choice?
How keep and build
relationship?
How will you equip me to advocate?
Type of action? Assignment?
Channel? Information?
Useful? Incentive?
‘What’s in for him?’
Reach
X-media planInterest Maintain AdvocateParticipate
Where & How reach target audience?
Location? Offline/Online? Intermediary?
(Opinion) leader?
How can you engage? / How
can I act?What does your audience
need?
Help? Question?
Manifest/Latent? Attractive?
Profile?
Preferred media platform?
Confirmation of choice?
How keep and build
relationship?
How will you equip me to advocate?
Type of action? Assignment?
Channel? Information?
Useful? Incentive?
‘What’s in for him?’
Think NOT media.
Think:
• your audience’s needs
• what you aim for
• how you convince
• how you help
How do they cross !your media? !(Different to what you might expect…)
Chris (christian)
Reach
X-media planInterest Maintain AdvocateParticipate
... ...
Whyisrael teaching.or
... ...
Why israel.org
C4I
John (theologian)
Chris (christian)
Reach
X-media planInterest Maintain AdvocateParticipate
... ...
Whyisrael teaching.or
... ...
Why israel.org
C4I
X
John (theologian)
John (theologian)
Reach
X-media planInterest Maintain AdvocateParticipate
... ...
Whyisrael teaching.or
... ...
Why israel.org
C4I
Chris (christian)
Why israel.org
C4I
... ...
John (theologian)
Whyisrael teaching.or
... ...
Chris (christian)
Reach
X-media planInterest Maintain AdvocateParticipate
Let’s practice this !based on our own knowledge !and experience.
youth leader conference
Reach
X-media planInterest Maintain AdvocateParticipate
Matt (youth leader)
Profile 25
never visited Israel no knowledge about I
potentially critical interest: social justice
socially busy, little time !need:
usable content for his youth group
social justice ad
young people making iliyah
youth programme
youth activities
tour
meeting other youth leaders
update with progamme
update with progamme
... ...
personal contact
Matt can share experiences: • website • Fb • YT
IM/DM Info about interests Form on website
Download Free offer Follow-up
Rally
How !do you know !your target audience?
John (theologian)Christine (biz woman)
Eddy (gardener)Mary-Ann (doctor)
70 + Builders
Spontanious 30%
Competitive 15%
Humanistic 15%
Methodical 40%50 + BabyBoomers
35+ Gen X
20 + Gen Y
me!!
fam & friends
acq + ch
urch
Opinion leaders
sports club etc.
Group leaders
CEO’s
PoliticiansJournalists
How to define your target audience?
John (theologian) Chris (christian)
Engage: profiles
Media profile
John, 43, Bible teacher
Indonesia
Interest: New Testament
Israel standpoint: neutral
Uses desktop, mobile
Reads local newspaper, theological magazine
Media profile
Christine, 35, Media planner architect firm
Sweden
Interest: culture, traveling, fashion
Israel standpoint: critical
Uses laptop, tablet, smartphone
Reads online news, Twitter, Economist
Engage: generations
Fast
Slow
Rational Emotional• How does it work exactly?
• Proof for this promise? • Helpful: more details.
• Others involved? • Sustainable? • Helpful: expert view / experiences of others
• Why should I NOW be involved? • Convenient? • Helpful: help me decide.
• What’s in for me? • Effective? • Bottom line?
• Helpful: logical oversight.Artisan (Why?)
Idealist (Who?)
Leader (What?)
Guardian (How?)
Engage ‘r target group
Meet their needs
Fast
Slow
Rational Emotional
Artisan (Why?)
Idealist (Who?)
Leader (What?)
Guardian (How?)
Slow
Emotional
Artisan (Why?)
Idealist (Who?)
Guardian (How?)
Meet their needs
Fast
Rational
Leader (What?)
Koen/Approach successful?
Proof. Success rate.
Slow
Rational
Idealist (Who?)
Leader (What?)
Guardian (How?)
Fast
Emotional
Artisan (Why?)
My help urgently needed? Why? How can
I easily contribute?
Meet their needsKoen/Approach
successful? Proof. Success rate.
Fast
Rational
Artisan (Why?)
Leader (What?)
Guardian (How?)
Koen/Approach successful?
Proof. Success rate.
My help urgently needed? Why? How can
I easily contribute?
Meet their needs
Who are these people? Identification.
How can I help?
Idealist (Who?)
Slow
Emotional
Fast
Emotional
Artisan (Why?)
Idealist (Who?)
Leader (What?)
Koen/Approach successful?
Proof. Success rate.
My help urgently needed? Why? How can
I easily contribute?
Who are these people? Identification.
How can I help?
Meet their needs
Rational
Guardian (How?)
How does aliyah work exactly? Efficient?
How are gifts used?
Slow
Fast
Slow
Rational Emotional
Artisan (Why?)
Idealist (Who?)
Leader (What?)
Guardian (How?)
Koen/Approach successful?
Proof. Success rate.
My help urgently needed? Why? How can
I easily contribute?
Who are these people? Identification.
How can I help?
How does aliyah work exactly? Efficient?
How are gifts used?
Meet their needs
Reach > Interest > Participate > Maintain > Advocate
X-media plan
Artisan (Why?)
Idealist (Who?)
Leader (What?)
Guardian
(How?)
So, how are you going to reach
audience and build from here?
What method (mix) will you use to
define and get to know your audience?
Audience
Opinion leadersGroup leaders
CEO’sPoliticians
Journalists
70 + Builders
50 + BabyBoomers
35+ Gen X
20 + Gen Y
John (theologian)Christine (biz woman)
Eddy (gardener)
Mary-Ann (doctor)
What media work for your audience and
for you?
What help do you need from HQ to help you set up and execute you X-
media plan?
!!!!!!!
Teach Build Maintain
+!i !X!?!
iProblem statement
In conclusion
!+!i
Engage your !followers & friends !!Understand them and !meet their needs !!Offer fitting content !!Use the media !they already use
!i